Key DifferentiatorsAdded Value Services
Chat with your customers and
integrate the dialogs to the Customer
Service
Monitor the social media and react
when needed. Integrate this
proactive responsiveness to the
Customer Service
Be in Touch with Vodasoft by just a few CLICKS• Executive Summary• Monthly KPIs• Your Team• Reports Archive• Strategic Comments• Details of the Service• New Services to be started (Innovations)• Meeting Notes and TODOs• and more...
Realize your Mobile Strategy for
Customer Services with Vodasoft
• Be in iOS and Android• Touch your customers through Mobile• Give them tools to solve their problems by themselves
(reduce calls)• Give information about your products (manuals, videos,
FAQ...)• Let them write to you easily, include Multimedia• Let your Customer Service be in your customers’ Pockets
Get customer feedback via CSP kiosks
Integrate QR Code to your Customer Service• To Products• To Service Forms• To Desks/Shopsand get instant feedback
Apply instant, easy and short Questionaires throug Mobile.
Thank you.