Buy Request:Just in Time v. Just in Case at OSU Libraries
Uta Hussong-ChristianKerri Goergen-Doll
Timberline 2010
About OSU
• Located in Corvallis, OR• Land, Sea, Sun, & Space grant university• ~$250M in funded research• OSUL=Valley, Guin, Cascades• ~1.4M volumes in all subject areas– 14,000 serials– 500,000 maps & gov’t documents
• 18,067 undergrads / 3,902 grads• 3, 481 faculty
A
LONG
TIME
AGO…
Criteria
faculty/grad requests
$150 cap
faculty/grad requests
amazon
$150 cap
faculty/grad requests
ILL Request Acquisitions Cataloging Circulation Collection Maintenance
Patron
Patron
The Numbers, Please
1.6
0.5
Just in Time Just in Case
1.61
0.51
215%
Average Circulation per Item
Just in Time Just in Case
64%
92%
35%
7%
16%
2%
Circulation Evaluation by Frequency
1 or less2 or more3 or more
Talk to Us
Yes56%
No10%
Maybe34%
Will You Borrow This Item Again?
Yes
54%
No12%
Maybe
34%
Recommend Title or Add to Reading List?
0 1 2 3 4 5
4.72
4.77
4.73
4.73
Patron Satisfaction
Testing program like Buy Request
Item available for borrowing
Delivery time met needs
Title purchased by OSU Libraries
Feedback
25.0%
2.8%
66.7%
5.5%
QualifiedNegativeProblemsPostive
36 comments
“I think this is a great idea! Balancing
(expected repeated) shipping costs
against acquisition cost is a smart way of optimizing the library budget, which I think
will pay off in the medium and long
run.”
“This ha[s] facilitate[d] my dissertation writing because
this book is key to my investigation. Other
colleagues are plan[n]ing to use it and I will definitely use
it for a graduate course.”
“This is a dream come true: something is needed but is not
available ... and then you make it available. Please go on, if at all
possible!”
“I don't think 'a buy on demand program' is good way to purchase library items. You end
up purchasing books without knowing if it was requested with teaching, research, or some other reason entirely. The library has
gaping holes in its collection in all areas that are of interest to me. Filling these areas
seems more important to me than randomly purchasing books.”
“I think this is a great idea! Balancing
(expected repeated) shipping costs
against acquisition cost is a smart way of optimizing the library budget, which I think
will pay off in the medium and long
run.”
“How do you decide which items to buy? I cannot be sure this system is
useful unless I know your criteria.”
“This ha[s] facilitate[d] my dissertation writing because
this book is key to my investigation. Other
colleagues are plan[n]ing to use it and I will definitely use
it for a graduate course.”
“This is a dream come true: something is needed but is not
available ... and then you make it available. Please go on, if at all
possible!”
Biggest suggestion I have is to ASK the borrower of
a book if they would like it to be purchased. While I
appreciate getting the book, I really just wanted
to take a look at it for some basic information
and to see if it was worth buying in the first place. It probably did not need to
be purchased and will likely not be used again.
Future Moves
Getting It System Toolkit
“Print Streaming”
Questions for us?
It’s (Almost) All Good!
Photo Credits• Check Chk
– http://www.flickr.com/photos/mattcarman/1573507091/– Flickr user Matt Carman, Some rights reserved
• ‘Ducks in a Row’– http://www.flickr.com/photos/malingering/227816239/– Flickr user Malingering, Some rights reserved
• 56th Annual TSU Relays, Texas Southern University, Houston, Texas 2007.03.24– http://www.flickr.com/photos/fossilmike/438214403– Flickr user fossilmike, Some rights reserved
• Collection Development Gaps– Uta Hussong-Christian, Some rights reserved
• Getting It System Toolkit– http://idsproject.org/Tools/GIST.aspx– http://toolkit.idsproject.org/lib/exe/fetch.php?cache=&media=gist:implementation:install:image01.png– http://toolkit.idsproject.org/doku.php?id=gist:workflow:map
• ASU Logo– http://commguide.asu.edu/downloads/logos
• Coutts logo– http://www.couttsinfo.com/