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SUMMER 2019VOLUME 1 • ISSUE 1
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Robotic Automation Evolves
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TroubleshootingWith New Eyes
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Cybersecurity and the Industrial Internet of Things
THE POWER OF DC CONNECTIVITY
UNLEASH
32 ON THE MOVE 2019
DIGITAL TRANSFORMATION
ACCELERATE YOUR
In the past few years, there’s been a lot of talk about the digital transformation taking place in a variety of industrial sectors. Technologies like robotics, automation, data analytics, machine learning and artificial intelligence are no longer part of some faraway future, but the very tools many companies
are integrating into their daily business practices today. Not only is this evolution helping companies deliver consistently exceptional customer experiences, it’s also introducing solutions to traditional challenges while ushering in a new era of process efficiencies.
Nowhere is this truer than in the distribution and fulfillment sector,
where e-commerce pressures are driving retailers, wholesalers
and third-party logistics providers to accelerate their own digital
transformations. But the rate of progress in this transformation is as
diverse as the spectrum of fulfillment operations found throughout our
industry. No two operations are alike, and the drivers, goals and extent
of this transformation are as diverse as the number of SKUs found in a
typical e-commerce DC inventory.
Regardless of where our customers sit on this continuum, most have
identified “digital transformation” — however they choose to define it —
as a stated business objective. Digital transformation is perceived as a
vital step in ensuring survival in this ultracompetitive climate, essential
for growing a loyal customer base.
THEREIN LIES THE CHALLENGE.
Consumers want faster, cheaper shipping and accurate, on-time
deliveries of an ever-expanding variety of products. As rising service level
agreements dictate order fulfillment process improvements,
pure-play e-tailers and omnichannel retailers alike are faced with
escalating speeds, volumes and complexities in their DCs.
At the same time, rising labor costs and workforce shortages are shared
hurdles faced by most, if not all, DC operations. While labor accounts
for up to 70 percent of DC operational budgets, industry growth is
outpacing the labor pool by a ratio of six to one.
For all of these reasons, limiting unplanned downtime is a top priority.
Every hour of downtime results in idle workers, potential overtime costs,
IN THIS ISSUE
shipping and logistics delays, and a variety
of ripple effects which can ultimately chip
away at profits and service level agreements.
It all quickly adds up: as much as $10,000
for an hour of downtime, and much more for
extended durations. This is why embracing
digital transformation within DC operations
is so important. By leveraging powerful new
technologies, companies can increase asset
and system reliability, maximize DC utilization,
and improve productivity. And by doing so,
build a fiercely loyal consumer base.
Honeywell Intelligrated is committed to helping
our customers make this necessary digital
transformation. Our Connected Distribution
Center is already helping many DC operations
achieve competitive advantages by making the
necessary transitions:
• From manual to automated processes
• From preventative to predictive
maintenance strategies
• From reactive to proactive approaches
to meet daily throughput targets
• From operational blind spots to
comprehensive visibility
• From transient data to actionable
intelligence
Within these pages you’ll learn more about
The Connected Distribution Center as well as
several other of our enabling technologies,
such as robotics, warehouse execution system
software, augmented reality glasses and much
more.
I sincerely hope this inaugural issue of our
On The Move publication helps you explore the
technologies available to accelerate your own
digital transformation.
PIETER KRYNAUWPresident, Honeywell Intelligrated
The E-Commerce EffectDC and fulfillment operations are strained by the increase of e-commerce volume. We surveyed 171 materials handling execs to gain insight into how companies are adapting.
Raise Your VoiceDrive performance, productivity and safety improvements with voice-directed workflows.
The Evolution of Warehouse ExecutionChange is the only constant. Are your processes as up to date as they should be?
Streamline Device ManagementMany organizations today have disparate devices in multiple form factors for many uses, a myriad of applications for different tasks, and complex IT infrastructures.
Robotic Automation EvolvesDigital solutions are beginning to force out traditional labor. It may be time for you to do the same.
Unleash the Power of DC ConnectivityLearn how connecting your systems to the Honeywell Intelligrated online platform can help you predict future issues and analyze trends within your warehouse.
Operational Intelligence at Your FingertipsHoneywell Intelligrated is a leading North American-based, single-source provider of automated material handling solutions and intelligent software.
Troubleshooting With New EyesTechSight by Honeywell Intelligrated is giving DC operators new ways to see and fix hardware and software issues.
Cybersecurity and the Industrial Internet of ThingsHackers are after your data, making protecting your infrastructure more important than ever.
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54 ON THE MOVE 2019
MARKET RESEARCH REVEALS IMPACTS TO DISTRIBUTION AND FULFILLMENT OPERATIONSThe relentless march of e-commerce continues to put tremendous
strains on distribution and fulfillment operations. Honeywell Intelligrated,
in collaboration with Modern Materials Handling and the Peerless
Research Group (PRG), recently surveyed 171 U.S.-based material
handling executives to understand how their respective companies are
managing in lieu of e-commerce pressures. The revealing results were
published in a report entitled: The Impacts of e-Commerce, Fulfillment Challenges and Improvement Priorities.
It came as no surprise to learn that the majority of retailers are actively
seeking solutions to combat rapidly escalating fulfillment complexities
and new tools to manage mission-critical challenges, such as: labor
management, order processing and tracking, and warehouse and
distribution costs. Yet despite these issues, many have been slow to
adopt the technologies and automation needed to keep pace with
increasing service levels.
Let’s take a closer look at some of the key research findings.
EFFECTTHE E-COMMERCE
76 ON THE MOVE 2019
IN THE KNOW
L
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THE E-COMMERCE EFFECT
THE EFFICIENT ORDER FULFILLMENT IMPERATIVE
Thirty-five percent of MHE executives reported that fulfilling more
orders, faster and at lower costs, was their primary operational challenge.
Other findings include: 28 percent stated that reducing errors in order
processing/improving order accuracy was their top concern; 25 percent
reported continually struggling to obtain enough labor to support
operations; and 24 percent cited the difficulty of keeping pace with
rising customer expectations was their greatest challenge.
OPERATIONAL EFFICIENCIES LIMITED BY LABOR AND FACILITY CONSTRAINTS
Insufficient workforce to handle e-commerce volumes and the lack
of available floor space were the top two constraints to operational
efficiencies, at 46 percent and 40 percent, respectively. Difficulties
adapting inventory workflow on the warehouse floor was cited by
38 percent of respondents.
AUTOMATION: THE KEY TO SHORT- AND LONG-TERM GROWTH
Forty-four percent of DC managers stated that deploying more
automated systems in their facilities will be necessary to address
growth targets. Also, 37 percent seek to add more manpower to their
current labor force, and 33 percent reported that implementing process
improvement strategies and expanding the footprint of current facilities
are also in the works.
ADAPTING TO INVENTORY MANAGEMENT CHALLENGES
The survey group cited inventory management bottlenecks
(39 percent) as the most likely deterrents to achieving supply
chain adaptability. Processing and managing orders, manufacturing
and production challenges, and supplier collaboration were also
reported as barriers to becoming more adaptable.
ROOM FOR FULFILLMENT IMPROVEMENTS
When identifying functional areas ripe for improvements, managers
listed many phases of the fulfillment process, including: inventory
management (46 percent), order picking (35 percent), order waving/
releasing (28 percent) and packing (20 percent).
CONTROLLING FREIGHT AND LABOR COSTS
The majority of respondents expressed the
criticality of controlling freight/transportation
and labor costs (79 percent and 75 percent,
respectively). While fewer than one in 10
companies currently has automated labor
management processes, 34 percent plan
to introduce automation in the next few
years. Surprisingly, nearly one out of five
assert they have no plans to implement labor
management technology. Order management,
invoicing and shipping visibility are most
likely to be automated, although the majority
of respondents still only rely on partially
automated methods.
INVESTMENT AREAS
With an absence of end-to-end automation
across fulfillment operations, 58 percent
of companies surveyed expect to increase
investments in distribution software, such
as warehouse management systems (WMS),
warehouse control systems (WCS) and
warehouse execution systems (WES). Labor
management facility expansion, packaging
equipment and materials, and implementing
or upgrading automated materials handling
systems are also prime areas for upgrades.
THE EMERGENCE OF AUTOMATED SOLUTIONS
In light of these findings, it’s important to
also consider a few of the solutions we’re
recommending to help companies rise to meet
the e-commerce challenge.
AS/RS, ROBOTIC PICKING AND AUTOMATION
The 80/20 rule is changing. While the focus
has traditionally been on deploying picking
automation for the 20 percent of the most
commonly ordered SKUs, DC operators are
expanding their focus to now include the other
80 percent. In response, many fulfillment
operations have introduced automated storage
and retrieval system (AS/RS) shuttles to help
efficiently manage their entire SKU mix and
alleviate labor resourcing pressures.
To improve productivity and reduce errors,
many DCs are integrating robotic picking
automation (via articulated arms) and goods-
to-operator (GTO) stations, especially to
offset labor-intensive and repetitive tasks. In
addition, many have deployed automated
truck unloaders as an efficient alternative to
the arduous manual tasks of truck loading
and unloading, which are often performed in
extreme temperatures.
LABOR MANAGEMENT SOFTWARE (LMS)
Peak demand cycles, in which fulfillment
volumes can grow up to three times their
normal rates during two to three weeks out of
a year, pose significant staffing challenges for
DC operators. LMS provides a suite of tools
that allows DC managers and supervisors to
mitigate these challenges, regardless of the
demand requirements.
LMS helps supervisors quickly visualize labor
status, identify bottlenecks, and understand
how people, operations and facilities are
performing. Historical data allows managers
to accurately forecast their staffing requirements in both peak and off-
season scenarios, thereby reducing their reliance on temporary sources.
By leveraging advanced analytics capabilities, LMS utilizes algorithms
to help identify employees who may be at risk of leaving — giving
management the opportunity to take proactive steps and try to retain
top-performing resources.
DYNAMIC WAREHOUSE EXECUTION SYSTEMS (WES)
Coordinating automation systems and resource availability is critical to
meeting e-commerce customer expectations. Although pick-to-lights,
voice picking and put walls are all tools many DCs have integrated to
improve order accuracy and productivity, a lack of real-time visibility into
all automation activities can still present throughput barriers. This is
where a WES can help.
A WES can check workstation and labor capacity and intelligently route
work to available areas. By evenly distributing the workload, a WES limits
unnecessary congestion, bottlenecks and overworked resources. In
doing so, it alleviates labor fatigue that could potentially lead to errors
and lost productivity.
These are just a few examples of how Honeywell Intelligrated is helping
companies address the challenges of e-commerce. To learn more about
the research findings or our targeted solutions, please contact us.
Coordinating automation and resource availability is critical to meeting e-commerce customer expectations.
98 ON THE MOVE 2019
WAREHOUSE EXECUTION
THE EVOLUTION OF
INTEGRATING VARIOUS DC AUTOMATION SYSTEMS UNDER ONE UMBRELLA
Warehouse execution systems (WES) have advanced significantly in recent years, securing an essential place among other
types of distribution software as a key enabler of productivity required to succeed in today’s competitive retail climate.
Behind this evolution is the proliferation of innovative automation solutions and technologies in the distribution center
(DC) — and the emerging need to unify and orchestrate these systems, workers and business processes.
As the availability of qualified workers continues to decline and labor costs increase, DC operators are accelerating their
transition to automation through new systems, equipment and processes. But they’re also encountering integration
complexities, especially when these systems are sourced from different technology providers, each with unique control
systems. The result is a network of disconnected “islands of automation” and pre-existing equipment that often don’t
communicate with each other to enable a cohesive fulfillment system.
WHERE TRADITIONAL WAREHOUSE DISTRIBUTION SOFTWARE FALLS SHORT
The other problem DC operators soon discover is that their legacy
warehouse distribution center software is simply not equipped to
manage these complexities. Warehouse management systems (WMS)
serve as the primary connection to Enterprise Resource Planning (ERP)
systems, and provide core order fulfillment functions, including: inbound
and outbound product flow; inventory tracking and management; order
management; and waving.
But a WMS has very limited decision-making capabilities, particularly
when it comes to the dynamic prioritization of orders and tasks once
they are released to the warehouse floor.
Many DCs may also utilize warehouse control systems (WCS) to
provide the machine-level integration of material handling equipment
(MHE). This enables MHE to receive instructions (data inputs) from
other systems — typically a WMS — and perform specific, pre-defined
functions (outputs). But with its relatively limited scope, a WCS lacks
visibility to inventory, orders and the people necessary to provide
on-demand, decision-making capabilities.
Fortunately for DC operators, WES has quickly evolved to fill the gaps
left by the WMS and WCS — namely, their inability to provide much-
needed automation orchestration and seamless MHE integration.
THE EVOLUTION OF WAREHOUSE EXECUTION
PURPOSE-BUILT FOR E-COMMERCE FULFILLMENT
Today’s WES, such as Momentum™ WES
from Honeywell Intelligrated, were designed
specifically to address the escalating challenges
of e-commerce order fulfillment. As the most
recent distribution software to emerge, only the
WES is purpose-built to enable greater degrees
of automation, deliver higher throughput rates,
and provide the flexibility to deal with dynamic
fulfillment challenges. Fulfillment priorities
change quickly in a DC, and operators need new
tools to flex with them.
The WES connects disparate software, MHE
and automation systems throughout a facility to
better coordinate the execution of sophisticated
workflows. Recent advancements have further
empowered WES to provide integrated,
machine-level control in cutting-edge
warehouse automation, such as automated
storage and retrieval system (AS/RS) shuttles
and cranes, robotic picking, automatic
palletizing and depalletizing technology.
1110 ON THE MOVE 2019
handling requirements. Momentum provides intelligent order planning
and release to make sure products from various locations arrive at the
shipping dock at the same time. By taking all aspects related to discrete
order fulfillment into consideration — such as labor and workstation
availability, product attributes, value-added services, product travel
routes and DC congestion — Momentum prioritizes and escalates orders
to meet service level agreements (SLAs).
AS/RS AUTOMATION
Many companies are introducing AS/RS to reduce labor requirements,
avoid capital expansion, and lay the foundation for greater long-term
productivity. Momentum integrates with modern AS/RS solutions to
open up a new world of automated workflow possibilities.
For example, Momentum evaluates cartons of varying sizes to determine
the best locations to store them within the AS/RS array, rather than
constraining those decisions to fixed locations. Instead of creating
locations based on the largest carton size, which leads to wasted space
when smaller cartons are stored, Momentum makes storage decisions
based on carton profiles and the available space within an array. This
dynamic, intelligent decision making maximizes utilization of the storage
capacity in the AS/RS.
Another example of AS/RS capabilities with WES is the ability to
completely automate reserve and active storage for store replenishment.
Here, retailers can use an AS/RS crane system for storing pallets
of reserve stock in conjunction with an AS/RS shuttle system for
maintaining active inventory. In this scenario, a host system or WMS
sends a wave of orders and then hands off to Momentum for execution.
Then, Momentum aggregates demand by specific items to determine
the best sources of allocation to achieve maximum throughput. Smaller
quantities are fulfilled from residual inventory while large quantities are
sourced by pulling full pallets from bulk storage via the AS/RS crane
system. Pallets are then routed to available automatic depalletizing
stations so that cases can be shipped as needed. Finally, Momentum
gives the depalletizer instructions to de-layer the pallet, and cartons are
placed on a conveyor for sorting and routing to individual stores.
AS/RS GOODS-TO-OPERATOR ROBOTIC EACH PICKING TO SORTER
To improve picking accuracies and reduce labor touches, some
fulfillment centers are increasing automation at goods-to-operator
(GTO) stations with the addition of robotic picking capabilities. By pairing
this technology with an AS/RS, WES instructs the system to bring a
tote of single-SKU items to the robotic picking station based on order
demand. Then, it sends pick quantity and placement instructions to the
robotic arm, telling it to either place items directly into an order carton or
onto a unit sorter for fulfillment.
For a fully automated fulfillment workflow, Momentum can even pair a
shuttle for a more efficient chute-closing process at a sorter. Instead of
employing a manual, labor-intensive, chute-closing process typically
But what really differentiates the WES from its
predecessors is its capability to apply intelligence
to business processes and workflows. For
example, by enabling dynamic, real-time decision
making for order prioritization and release
execution, the WES provides smarter workflows
and resource allocation based on available
capacity in downstream areas such as picking
zones or order consolidation processes like put
walls or unit sortation.
Simply put, WES integrates key automation
systems within the four walls of the DC to
provide unprecedented throughput and
productivity gains.
MOMENTUM WES IN YOUR WAREHOUSE
Even though the next generation of WES
software is a relatively new offering, it’s already
delivering demonstrable improvements in
e-commerce distribution and fulfillment
centers. This is especially apparent in DCs
where the dynamic prioritization of orders is a
daily requirement. There, Momentum has not
only assumed the critical roles of order release
and execution functions; it’s also providing the
flexibility and visibility into real-time product
flows and order fulfillment lifecycles.
The following scenarios are actual real-world
examples of how Momentum is delivering
dynamic prioritization in e-commerce DCs.
INTELLIGENT ORDER MANAGEMENT AND RELEASE
Instead of pushing out orders in large batches
and hoping they get shipped at the correct
times, Momentum utilizes a pull model for
order release. This process starts with checking
the downstream capacity across various work
areas of the DC to ensure that none are starved
or overloaded. Then, the software determines
which orders are the highest priority, and
instructs operators to perform the next best
tasks needed to complete them as capacity
becomes available.
For example, consolidating and shipping orders
comprised of products from varying locations
are common DC challenges, especially when
some items are perishable or have unique
completed within the WMS via an RF hand-
held device, this process transfers completed
orders to a take-away conveyor and makes the
chute available for the next demand.
JUST-IN-TIME PUT WALL ALLOCATION AND ORDER CONSOLIDATION
Put walls have become integral tools for
order consolidation in automated DCs, and
Momentum expands their utility. By taking
a real-time view of order prioritization and
put wall availability during upstream picking,
Momentum allocates orders to the best-
available put wall. Using put walls with a WES
combines the benefits of wave picking with
just-in-time cubby assignment for increased
throughput and decreased put wall congestion.
THE GROWING IMPORTANCE OF WES
What these examples illustrate is that the
more the industry moves toward automation,
the more a comprehensive solution like
WES is needed. Whether providing smart
workflow allocations based on available capacity or instructing order
consolidation processes like put walls or unit sortation, WES integrates
automation technologies to make real-time order fulfillment and
execution decisions.
At Honeywell Intelligrated, we manufacture both distribution hardware
and software for optimum system integration. In addition, Momentum
is built upon a unified, stable software platform to reduce integration
complexities while offering clear upgrade paths and the extensibility to
meet unique workflow and business requirements. Our WES capabilities
will continue to grow to include inbound logic capabilities related to
receiving, put-away, inventory management and advanced real-time
decision making through machine learning.
To limit the need for multiple software systems and their mounting
integration complexities, DC operators are also seeking single-source
systems that can accomplish all the order fulfillment tasks that have
been traditionally siloed into WCS, WMS, transportation management
system (TMS) and other distribution software.
As we continue to build upon our Momentum software platform — one that
encompasses the traditional roles of the WCS and WMS — the potential for
a single-source, greatly simplified warehouse is on the horizon.
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RECENT BLOGS:
Choose Put Walls for Store Replenishment and E-commerce Order Consolidation We are often asked, “Why would I need a put wall in my distribution center?” The answer is simple: regardless of your business requirements, put walls provide an efficient and accurate means to complete the order fulfillment process.
Mobile Robotic Solutions Are Transforming DCs
Smart Palletizing Drives More Efficient Supply Chains
Offset Labor Challenges With AS/RS Shuttle Automation
// INSIGHTSHONEYWELL INTELLIGRATED
BLOG BYTRACY NIEHAUS
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1312 ON THE MOVE 2019
ROBOTIC AUTOMATION
SMARTER ROBOTS WILL BE CRITICAL TO HANDLING DC
ORDER VOLUMES, SPEEDS AND COMPLEXITIES
T oday’s distribution center (DC)
operations are struggling to keep
pace with the speed and complexity of
modern e-commerce. U.S. online distribution
volume grew faster in 2017 than it has since
2011,¹ and continues to accelerate at around
25 percent each year.²
DCs have a strong motivation to keep
pace, even as growth strains the limits of
their capacity, because of rising customer
expectations for order speed and accuracy.
A negative delivery experience will turn
away at least half of all consumers, while an
estimated 73 percent of positive experiences
will generate repeat business.³
Demand for labor is increasing significantly
as a result, outpacing the available pool by
a rate of six to one. To make matters worse,
60 percent of supply chain jobs require skills
that only 20 percent of the workforce can
offer.⁴ Even when workers can be found,
many tasks are repetitive and even dangerous
— resulting in low worker satisfaction, high
turnover, regular retraining and associated
costs. All of these factors are combining
to make the business case for automation
stronger with each passing year.
The declining cost of automation is another
driving factor. According to the International
Robotics Federation, the average selling price
of industrial robots fell by a compound annual
growth rate of 7.5 percent between 2013–2017
and is expected to continue dropping until at
least 2023.⁵
Now a new generation of smarter, more
versatile robots is coming onto the scene,
promising to help distribution centers
function at a level far beyond what has been
available to date. Recent strides in technology
are enabling a significant evolution in vision
systems, sensor and grasping technology,
mobility and more. Armed with the latest
advances in machine learning, artificial
intelligence (AI) and connectivity, these new
mechanical helpers will offer cost-effective
ways to maximize DC productivity, from
receiving to sortation and shipping.
RELENTLESS CHANGE IS DRIVING A DIGITAL TRANSFORMATION
Industries like manufacturing have been bridging the labor gap with
robotics for some time, especially in the automobile and electronics
sectors. Automation has traditionally been easier to implement in
these environments, where the weight, shape and size of everything
touched by robots can be carefully defined in advance and kept
within those parameters.
However, machines in warehousing and distribution environments
have far more challenging jobs. Products and packaging materials are
constantly changing. Products move around in response to orders or
logistics needs. Robots also have to “share the road” with people, both
on foot and operating equipment such as lift trucks. Navigating these
constantly changing environments requires human-equivalent levels
of awareness and flexibility.
While these variables aren’t insurmountable, their complexity may
account for the fact that manual operations remain the norm for
about 80 percent of DCs today. But this business model is becoming
increasingly unsustainable, and not just because of labor shortages.
The boom in e-commerce requires more labor per item as DCs pick and
pack online purchases individually. Freight and parcel handling labor is
also on the rise, as a growing amount of goods are shipped in separate
packages directly to consumers’ homes.
TOMORROW’S ROBOTS WILL TEACH THEMSELVES — AND EACH OTHER
Robots that will begin rolling out later in 2019 are designed to take full
advantage of “the power of connected.” These new robots will use a
universal control platform, essentially a cutting-edge “brain” capable
of driving many different types of robotics. This solution combines the
latest sensor technology with the processing power needed to handle
massive volumes of data, plus state-of-the-art machine learning and AI.
The result is robots that see better, think smarter and act faster.
This approach not only enables enhanced visibility into the robots’
operation, it allows them to adapt to changing conditions and improve
their own performance over time. Building off a single platform also
offers new benefits to connected distribution centers:
• Better performance — The coming smart robots are designed
specifically for dynamic, unstructured environments like distribution
centers. This will make it possible to automate more tasks like
unloading shipping containers, sorter induction and more.
• Increased speed to market — Advanced simulation capabilities will
speed the development of new applications by enabling virtual code
development and training from machine learning models. Robots use
the same code to “talk” to the simulation models and the real world,
simplifying the validation of system operation and performance across
multiple scenarios. In addition, perception and intelligence developed
for one type of robot can be leveraged into other types, further
reducing implementation time and costs. Continued on page 14 >
ROBOTIC AUTOMATION EVOLVES
1514 ON THE MOVE 2019
• Ongoing performance enhancements — A common connected platform creates economies
of scale by enabling robot-to-robot and site-to-site communication. Once a single robot learns
the solution to a new problem, its training model can be pushed out to every robot performing
that application across all of a user’s sites.
• Fewer operator interventions — Smart robots take full advantage of the most sophisticated
reporting, diagnostic, notification and alert capabilities found in emerging material handling
equipment, with the additional benefit of connecting these solutions across the DC and between
sites. Potential challenges can be spotted early, often preventing problems before they occur.
Mobile robots can be inserted into a DC
with little or no new infrastructure, requiring
only a short integration period to learn their
surroundings. A variety of “tops” are available
for applications such as cart handling,
conveying and RFID scanning.
ROBOTIC EACH PICKING
AI-powered autonomous robots with
gripping and vision technology are already
augmenting the human workforce in each
picking application. Able to grasp objects with
dexterity comparable to the human hand, these
robots automatically retrieve, sort and fulfill
orders, and have already demonstrated the
ability to perform more than 600 picks per
robot per hour.
Cutting-edge visual recognition enables
these robots to pick from heterogenous or
homogenous bins of product with little or no
human supervision. If the robot needs help,
workers can handle exceptions remotely via a
simple user interface.
THE ROBOTS ARE HERE ...
The latest wave of automation solves many automation challenges by
providing support in the most labor-intensive areas, especially pick/
put and material transfers. Robots also take on the burdens of the
most physically demanding and injury-prone jobs, such as docking
and palletizing.
Best of all, many of these solutions are no longer science fiction. Here’s
a quick rundown of what’s already available.
ARTICULATED ARM LOADING/UNLOADING
In situations where trailers transport stacked products of a consistent
size, vehicle-mounted articulated arms can do double duty by both
loading and unloading trailers. These robots operate quickly and require
minimal operator supervision or intervention. There’s also no need to
change processes or add supporting equipment.
MOBILE ROBOTICS
Autonomous roving vehicles are among the most significant robotics
advances available to DCs today. Capable of transporting loads up
to 1,500 kilograms, these free-rolling bots use vision and mapping
technology to perceive and navigate warehouse environments without
requiring changes to the facility’s infrastructure. They’re intelligent
enough to recognize and avoid everything from people to fork truck tines.
ROBOTIC PALLETIZING
Robotic solutions for placing products onto pallets are relatively easy
to integrate with distribution systems where product sizes and weights
are known. These solutions fit into compact layout configurations and
are available with a wide variety of peripheral equipment. They’re also
among the simplest automation systems to use, with exceptional load
identification and tracking accuracy.
FULL-LAYER DEPALLETIZING
This solution rapidly pulls complete layers off single-SKU and limited-
SKU pallets, handling more than 500 pounds per layer. These systems
relieve workers of some of the most arduous, repetitive and injury-prone
tasks, freeing up labor for more rewarding, higher-value jobs.
Today’s full-layer depalletizing robots can handle a wide variety of items
commonly seen in fulfillment operations, from cases to bags. They’re
capable of working with variable layer heights, sizes and weights, while
easily adapting to packaging and labeling changes. While the system
works most efficiently with limited-SKU pallets, it is flexible enough to
unload some mixed-SKU pallets as well.
SIGNIFICANT NEW ADVANCES FOR 2019
Two major steps forward will arrive in 2019. Both will be among the
first to take full advantage of a common universal control platform
(see sidebar on pages 13 and 14).
ROBOTIC UNLOADING
A major labor challenge will be addressed by the fully automated
unloading of trucks, trailers and shipping containers. These robots are
capable of unloading diverse case sizes and weights — even from trailers
that haven’t been loaded with robots in mind — using a combination of
vacuum arms and a conveyor sweep system. Products are discharged in a
semi-singulated flow through the body of the machine onto a take-away
conveyor. No fleet modifications are required.
These robots from Honeywell Robotics will be among the first to benefit
from a common universal control platform that combines improved vision
and machine learning-based decision making with advanced motion
planning. Robotic unloaders will also offer full connectivity, allowing
them to incorporate advanced machine learning and use data from other
robots to improve their own perception and decision making. These
enhancements will allow the machines to work at a significantly faster rate
while handling packages with greater care.
FOOTNOTES
1. https://www.digitalcommerce360.com/article/us-ecommerce-sales2. https://www.emarketer.com/Report/Worldwide-Retail-Ecommerce-Sales-eMarketers-Updated-Forecast-New-Mcommerce-Esti-
mates-20162021/20021823. https://multichannelmerchant.com/operations/study-finds-expectations-not-met-ecommerce-delivery/#4. https://www.datexcorp.com/labor-shortages-in-the-supply-chain-workforce5. International Robotics Federation, internal analysis
ROBOTIC AUTOMATION EVOLVES
ROBOTIC SORTER INDUCTION
Traditional manual induction is limited by
the speed and awareness of the operator.
Autonomous solutions can replace or
supplement manual induction, boosting
efficiency while freeing limited labor from
monotonous positions.
The Honeywell Robotics sorter induction
solution will be able to handle a variety of
package sizes and types, including polybags,
jiffy bags and boxes. Integration costs and
technical risks will be low because the robots
have been designed to fit existing workflows
and handle the typical products seen in
postal and e-commerce applications. Further
efficiencies will be provided by automated label
orientation and optimized sorter tray loading.
Honeywell Robotics is leading the development
of these solutions to solve challenges in DCs
and manufacturing environments. Together
with Carnegie Mellon University and strategic
partners Fetch Robotics and Soft Robotics,
these solutions will combine the latest research
and technology with Honeywell Intelligrated’s
established expertise in the logistics, distribution
and materials handling industries.
A common connected platform creates economies of scale by enabling robot-to-robot and site-to-site communication.
1716 ON THE MOVE 2019
OCTOBER 1-3SANTA CLARA, CA ROBOBusiness
OCTOBER 23-26SHANGHAI, CHINA CeMAT Asia
OCTOBER 28-30DALLAS, TX Parcel Forum
OCTOBER 31–NOVEMBER 1MACAU, CHINA ROSCon
NOVEMBER 4-8MACAU, CHINA iROS
NOVEMBER 12-13SAN JOSE, CA CRAV.ai
L
EVENTS
AUGUST 14-16BOGOTÁ, COLOMBIA ExpologisticaColombia
SEPTEMBER 17LOUISVILLE, KY
Autonomous Mobile Robotics Conference 2019
SEPTEMBER 23-25LAS VEGAS, NV
Pack Expo Las Vegas
SEPTEMBER 24-27BIRMINGHAM, UK IMHX
UPCOMING 2019
E-commerce pressures continue to create unprecedented complexities
in distribution and fulfillment environments. Rising consumer
expectations, labor challenges and relentless order demands
are forcing many businesses to question their current and future
fulfillment strategies.
If you’re seeking answers to the question “What’s next?,” then we’re
here to help. Preparing for the future will mean increased integration of
warehouse automation software, labor-enablement and management
technologies, and robotics. But this is not a journey your business
needs to take alone.
Honeywell Intelligrated is helping companies of all sizes make the
transition to a more efficient present and a more certain future. With
decades of industry experience, our experts can guide you to your next
levels of reliability, predictability and profitability.
Join us at an industry event near you to speak with our experts and
learn more about the latest fulfillment technologies.
© 2019 Honeywell Intelligrated. All rights reserved.
1918 ON THE MOVE 2019
INSIDE THE DIGITAL TRANSFORMATION TAKING PLACE IN DISTRIBUTION AND FULFILLMENT OPERATIONSThe distribution and fulfillment sector is experiencing a historic
transition in the way it conducts business: from manual to automated
operations; analog to digital processes; and limited visibilities to
real-time insights. It’s part of a new industrial revolution that many
refer to as the digital transformation, and in our industry, it’s largely
driven by the unrelenting acceleration of e-commerce.
For most companies attempting to succeed in this hyper-competitive
market, it’s becoming more apparent every day that yesteryear’s
fulfillment strategies can’t keep pace with today’s (and tomorrow’s)
consumer expectations. In many cases, survival in this environment
will depend on how quickly companies can adapt and embark on
their own digital transformations.
THE POWER OF DC CONNECTIVITY
UNLEASH
2120 ON THE MOVE 2019
In an industry that has been relatively slow to digitize, this may sound
like a daunting proposition. But in reality, it’s far more accessible and
tangible than one may imagine. The first step in this journey is to build a
connected distribution center (DC) infrastructure — one that leverages
the power of industrial internet of things (IIoT) technologies to connect
equipment, control systems, automated processes, robotics and
workers. While the impacts of this step are immediate, the long-term
implications are immeasurable — laying the foundation for ongoing,
future expansion and continuous improvements via machine learning
and artificial intelligence.
MOVE THE NEEDLE TOWARD UPTIME
In the e-commerce distribution and fulfillment world, surprises
typically come in the form of business disruptions, and many
DC operators just accept them as normal occurrences.
Every day, they troubleshoot equipment failures or
expend valuable resources clearing repetitive
bottlenecks that lead to extended periods of
downtime or throughput losses. Expecting
downtime should not be the status quo.
Every hour of downtime results in lost revenue.
When you consider the costs of overtime, reallocated
and idle workers, shipping and truck expenses, it can all
quickly add up to significant losses. And while the clock is
ticking, your cost per case shipped continues to rise and your
hard-earned consumer loyalty is also on the line.
The whole point of a connected infrastructure is to avoid these losses
by systematically moving the needle toward uptime.
What’s more, most DC operators are satisfied with a day-to-day
approach to the management of their fulfillment centers. Not only are
they unaware of the root causes of daily disruption; they also don’t
compile this data from a historical perspective to monitor and detect
sometimes obvious trends. In many ways, it’s like operating with blinders
on, ignoring daily transient data without seeking any insights to improve
performance.
A connected infrastructure potentially transforms this transient data
into actionable historical intelligence — thereby removing the blind
spots that prevent operators from achieving unprecedented uptime and
throughput levels.
This is why the digital transformation is sorely needed in our industry.
DC operators simply don’t know what they don’t know. To stay
competitive, they’ll need new approaches to increase reliability,
improve utilization, and maximize productivity.
REMOVE THE ELEMENT OF SURPRISE
With all the talk today about IIoT, machine
learning and artificial intelligence (AI),
sometimes it can be difficult to cut through
the noise and figure out what’s the point of all
this technology. Simply put, it’s about removing
the element of surprise — and why Honeywell
Intelligrated is taking a focused approach to
connectivity in the DC. While we provide all
the tools and technologies needed to help DC
operators make the digital transformation —
some of which we’ll discuss herein — it all starts
by asking one simple question:
WHAT IF YOUR BUSINESS WAS SO
INTELLIGENT, SO CONNECTED, THAT
NOTHING CAME AS A SURPRISE?
Quite simply, that is the point. Take a moment
to imagine what life in a “no surprises”
environment would look like, and what that
could mean to your operations:
• Detecting potential equipment failure and
fixing it before it breaks
• Squeezing every ounce of productivity
out of your existing workforce, assets,
equipment and systems
• Identifying the root causes of repetitive
jams and other DC inefficiencies so
they stop occurring
• Enabling visibility to all facilities,
systems and processes for real-time
and historic analyses
• Retaining the key employees who make your
operations tick
• Achieving throughput rates that were once
considered unimaginable
• Lowering the cost of each case shipped
• Limiting unplanned downtime and
associated labor costs
• Growing revenue from all of the
above benefits
From this perspective, it’s easy to see why
connectivity matters.
ENTER THE CONNECTED DISTRIBUTION CENTER
The Connected Distribution Center from Honeywell Intelligrated was
designed specifically for those retailers and manufacturers seeking to
eliminate surprises. Regardless of how far along your company is on the
transformation from manual to automated operations, The Connected
Distribution Center can deliver immediate and long-lasting results.
By connecting operational assets that contribute to DC productivity and
effectiveness — from machine-level sensors, system controls and smart
devices to workers, automation systems, robotics and the cloud — we’re
aggregating data from all inputs to deliver vital information on asset
health and facility performance in real time.
The Connected Distribution Center gives enterprise managers and DC
operators access to intuitive live dashboards, accessible mobile apps
and insightful software for comprehensive visibility into their production
operations. Together, these powerful tools give them the abilities to make
informed decisions and act with decisiveness — regardless of whether
their scope is a single asset or the entire enterprise.
Backed by a wealth of historic performance data, operators can quickly
identify trending issues to remove bottlenecks and unlock the hidden
potential of existing facilities. And for those seeking a long-term
solution that will take them into the next generation of warehouse
automation, The Connected Distribution Center is built to scale
and adapt to the business expansion challenges of tomorrow.
Let’s look at a few examples of how all this translates
into significant bottom-line improvements.
INCREASE ASSET RELIABILITY WITH PREDICTIVE MAINTENANCE
It’s estimated that the cost of downtime in an
average DC can be more than $10,000 per
hour, depending on the scale of the operation,
its expected throughput rates and the amount
of labor employed. Over the course of one
year, this can add up to significant losses for
e-retailers. By connecting equipment and asset
sensors to our data platform, DC operators can
systematically improve equipment reliability,
reduce unplanned outages, and limit associated
labor costs.
Traditionally, DCs utilize calendar-based
maintenance programs, where material handling
equipment and systems are serviced according
to a predefined schedule, regardless of the
fitness of the assets. Supporting programs like
these requires significant budget allocations for
service crews and spare parts inventories.
By moving from a reactive, calendar-based
model to a predictive, condition-based
approach, we believe that the average DC has
the potential to significantly reduce its annual
maintenance and downtime costs. You can see
how this predictive approach can quickly add up
to $350k in annual net benefits:
• $170k annual labor savings from reducing
downtime by 40 percent
• $40k annual maintenance savings from
cutting preventive maintenance spend by
20–35 percent
• $140k annual inventory savings from a
30 percent reduction in spare parts and
a 20 percent inventory reduction
This example illustrates how a predictive model
can net $350,000 in annual savings through
marginal increases in uptime and subsequent
maintenance spend reductions.
UNLEASH THE POWER OF DC CONNECTIVITY
2322 ON THE MOVE 2019
CONNECTED ASSETS
One of the easiest ways to illustrate the value of a
connected infrastructure is to examine how it would work
in the critical path of an outbound sortation system. Simply by
connecting the control systems of line sorters, scanners, merge and
transportation conveyors to The Connected Distribution Center data
platform, DC operators will gain access to a virtual control room for:
• Performance dashboards of affected systems and sub-systems
• Trending graphs for easy visualization
• Mobile alerts of fault conditions via the Pulse™ app
Then, by adding machine-level sensors to key equipment — such as motor gearboxes and control
panels — enterprise managers and DC operators can begin to unlock the platform’s full potential
for uptime improvements and predictive maintenance. Connecting assets on the outbound
sortation system provides insights into the following key performance indicators (KPIs):
• Motor temperature, vibration and current draw
• Scanner read rates and sortation performance indicators
• Flow balance of the main merge point
As the platform gathers information on each of these systems, sub-systems and KPIs, it’s able
to develop trending data on performance and asset health. This is where enterprise managers
and DC operators can begin to leverage the power of deep data analytics to achieve measurable
uptime and throughput gains. Using our outbound sortation system scenario, operators can
leverage these insights to detect and resolve a variety of issues:
• Sortation scanner misreads and “bad gaps” that overload recirculation conveyors
• Excessive conveyor motor vibration, indicating imminent failure
• Inefficient, manual activation/deactivation of merge lanes
At the end of the day, this translates into a lower cost per case shipped, improved labor utilization,
and a reduction in expenses due to idle or reallocated labor. The outbound sortation system is just
one of many areas where enterprise managers and operators can utilize connected assets in the
DC. As they integrate additional systems within The Connected Distribution Center data platform,
they can expect ever-increasing asset reliability and performance gains in their operations.
UNCOVER DC UTILIZATION IMPROVEMENTS
Enabling connectivity in an average DC can
uncover opportunities to greatly improve
throughput and labor utilization across all
fulfillment activities. A connected DC can
continuously monitor activities occurring in all
fulfillment systems and processes and notify
operators when they are not hitting targeted
throughput rates.
By evaluating trending data to detect when
systems and resources are underutilized, the
system uncovers root causes for inefficiencies
and reveals error conditions. This helps
operators make the necessary real-time
adjustments to remedy these situations.
Consistent throughput is the key to
maintaining profitability. We believe that even
incremental throughput improvements can
achieve labor savings and revenue gains. In
a typical facility that operates 5,200 hours
per year, processes 300 cases per minute,
and earns $10 in revenue per case, increasing
output by 10 cartons per hour delivers the
potential for more than $1M in annual gains:
• $720k in additional throughput revenue
• $330k in recovered labor costs from
driving down common error rates
By monitoring real-time activities occurring
in all fulfillment systems and processes, The
Connected Distribution Center notifies you
when your systems are underutilized and helps
you uncover the root causes for inefficiencies.
For example, operators can learn how many
jams per day are occurring, how long they’ll
take to correct, and how much additional
runtime is required to meet throughput targets.
MAXIMIZE DC PRODUCTIVITY
Finding, training and retaining qualified
employees are among the most common
barriers to consistent DC productivity. With a
40 percent annual employee turnover rate in the warehouse sector, DC
operators are looking for every opportunity to reduce attrition rates.
The Connected Distribution Center analyzes labor activity using a
patented algorithm to detect even minute changes in resource behavior
which could indicate changes in job satisfaction and a higher probability
of leaving. Armed with this information, DC operators can take the
necessary steps to retain key employees or proactively replace them to
limit production impacts.
In an average DC staffed with 400 direct labor resources across three
shifts, each at a $15 hourly rate, DC operators can use this data to limit
attrition. In this scenario, a 10 percent improvement could save the
operation $420,000 annually.
BUILD A FOUNDATION FOR A CONNECTED FUTURE
Honeywell Intelligrated designed The Connected Distribution Center to
help you address today’s challenges while keeping an eye on the future.
We’ve seen how connecting DC operations delivers immediate reliability,
utilization and productivity gains. We’re helping companies rise to the
challenges of modern commerce by accelerating their progress along
with their respective digital transformations.
But we’ve also engineered The Connected Distribution Center to help
you prepare for an even more connected future. On each day that the
system accumulates data, the potential for greater insights grows.
As intelligent machine learning algorithms continue to improve on
their ability to detect patterns of performance and asset fitness, the
technology will enable operators to fine-tune productivity in real time.
It all starts by making the digital transformation today with The
Connected Distribution Center.
UNLEASH THE POWER OF DC CONNECTIVITY
2524 ON THE MOVE 2019
With decades of experience providing industrial
automation and analytics software for process
control industries, Honeywell is uniquely
positioned to deliver deep operational insights
in the distribution and fulfillment sector. By
combining our The Connected Distribution
Center infrastructure with these proven
software tools, we’re helping DC operators and
enterprise managers to implement effective
predictive maintenance programs and uncover
hidden utilization potential.
KEEP YOUR FINGER ON THE PULSE
It all starts with the Honeywell Pulse™ mobile
alert, notification and visualization app. As
the first line of defense into your connected
operations, Pulse is designed to alert you of
issues as they happen, so you can respond
quickly and avoid downtime.
Pulse remotely connects DC managers and
maintenance staff with customized, real-time
DC performance notifications. It enables key
stakeholders to stay connected to their enterprise and monitor
condition-based metrics directly on their mobile devices.
Pulse helps DC operators:
• Visualize fault event data and information in near-real time
• Proactively seek and tag trending throughput conditions
• Respond faster to conditions and leverage situational awareness
With its built-in collaboration capabilities, Pulse allows stakeholders to
share notifications and increase organizational awareness of critical
situations. This helps responsible parties quickly visualize the nature of an
asset or performance issue and ensure the fastest possible resolution.
STAY VIGILANT OVER EQUIPMENT, SYSTEMS AND ASSETS
Honeywell’s Uniformance® Asset Sentinel software allows DC operators
and enterprise managers to conduct further analysis of equipment faults
and performance issues. This proven analytics solution continuously
monitors asset health and process metrics in real time to minimize
unplanned downtime and greatly reduce the costs of DC operations and
maintenance.
DC operators
can leverage its
deep toolset and
intuitive data
visualizations
to quickly
detect, predict
and prevent
asset failures
and repetitive
barriers to
productivity.
Asset Sentinel combines real-time monitoring capabilities with powerful
historical analytics to provide the earliest possible indications of asset
degradation. It utilizes a flexible rules environment that supports
custom-defined threshold parameters in both failure modes and effects
analysis (FMEA) and root cause analysis (RCA).
OPERATIONAL INTELLIGENCE AT YOUR FINGERTIPS
OPERATIONALINTELLIGENCEAT YOUR FINGERTIPS
USER-FRIENDLY SOFTWARE DELIVERS CONNECTED DC INSIGHTSThe emergence of connected infrastructures in distribution and fulfillment center environments
offers potential access to an abundance of untapped operational data. Provided by a network
of connected devices, machine-level assets and system controls, this information is typically
pushed to a storage platform — such as a cloud database — where historical data is continuously
gathered. But without the software needed to process this data and transform it into actionable
insights, it’s essentially an untapped resource, i.e., technology for technology’s sake.
Asset Sentinel dashboard
Keep tabs on vital information like equipment statistics.
2726 ON THE MOVE 2019
With access to robust performance dash-
boards, DC operators can select from a variety
of intuitive visualizations — such as event heat
maps for fast access to asset status, fault
history and trends — or choose the fault-
tree option for a detailed overview of asset-
level status within a system. Asset Sentinel
dashboards help DC operators monitor key
performance metrics, including:
• Cartons per minute at sortation conveyors
• Total shipping throughput
• Scanner read rates
• Wave completion status of merge conveyors
GAIN VALUABLE INSIGHTS AND ACTIONABLE INTELLIGENCE
For even deeper insights into real-time
and historic equipment health, Honeywell
Uniformance Insight helps DC operators
and enterprise managers further investigate
symptoms and root causes of asset
degradation. Insight is fully integrated into
Pulse and Asset Sentinel, helping operators
pinpoint the time of an exception and its
surrounding conditions.
Insight can be utilized to investigate a variety of
issues that impact DC productivity, including:
• Temperature and vibration of sortation/
conveyor motors
• Current draw of a power control panel
• Impacts (in gravitational forces) of
sustained product impact
And because Asset Sentinel and Insight are thin-client, web-based
HTML5 solutions, no installations or downloads are needed. This
means it can be easily deployed with little or no IT support and
minimal training, and quickly be pushed to as many end users as
your organization requires.
SMART USE OF YOUR OPERATIONAL DATA
Toady’s DC operators and enterprise managers need tools for smarter
decision making and greater insights into their operations. Pulse and
the Uniformance software suite allow users throughout your enterprise
to collaborate and remotely investigate key asset and performance
information from anywhere at any time.
In the DC, this translates into protecting what’s most critical to your
operation: assets, systems and processes that allow you to meet your
daily throughput goals. It also means making a critical transition — from
the wasteful practice of letting daily operational data slip through your
fingertips to capturing continuous asset health and performance data.
With these smart software tools, you can leverage this valuable real-time
and historical data to detect asset degradations, maximize uptime, and
minimize operational costs.
Honeywell Uniformance Insight dashboard The Connected Distribution Center provides end-to-end connectivity of workers, systems and processes to increase reliability, improve utilization and maximize productivity. See how at www.intelligrated.com/perspective.
© 2019 Honeywell Intelligrated. All rights reserved.
SEE YOUR OPERATION FROM A NEW PERSPECTIVE.
2928 ON THE MOVE 2019
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LEARNWATCH AND
TROUBLESHOOTING WITH NEW EYES
AUGMENTED REALITY OFFERS A NEW VISION TO DC MAINTENANCE OPERATIONSUnplanned downtime and lost productivity
can cost a DC hundreds of thousands of
dollars per hour. Customer service levels can
also suffer, potentially creating losses that
are not as easily measured.
So when a critical piece of material handling
or automation equipment goes down, every
minute counts. Yet even as U.S. distribution
volume continues to grow by an estimated 25
percent each year,¹ the number of experienced
maintenance workers in the country is shrinking.
As baby boomers retire, taking much of their
“tribal knowledge” with them, fewer younger
workers are stepping in to replace them.
Unfortunately, the result is a growing knowledge
gap that many companies are scrambling to fill.
In this ever-tightening labor environment, it can take valuable time to
get an experienced technician on-site when a serious maintenance
issue comes up. Fortunately, new developments in smart glasses and
augmented reality (AR) technology are beginning to offer an alternative
solution for DCs that can’t afford to wait.
SHOW ME, DON’T TELL ME
Until recently, working with a remote expert service team had frustrating
limitations. Communicating by phone didn’t allow off-site technicians to
see the problem. And while smartphones and other hand-held devices
have made video communication easier, they create safety concerns for
on-site staff in a maintenance situation.
Smart glasses offer a far better solution, one that’s finally coming of age
with the introduction of TechSight, a leading-edge technology developed
specifically for distribution centers by Honeywell Intelligrated’s Lifecycle
Support Services (LSS) team.
TechSight enables on-site technicians to communicate with remote
experts in real time via a secure video and audio link. The system
operates on the Web Real-Time Communication (WebRTC) protocol to
provide a fast peer-to-peer connection. Apart from the TechSight smart
glasses themselves, the only other hardware required by the system is
the network connection to enable communication.
TROUBLE- SHOOTING WITH NEW EYES
3130 ON THE MOVE 2019
This hands-free communication system allows
a remote support team to see exactly what the
on-site maintenance crew is dealing with in real
time. This enables problems to be diagnosed
quickly and accurately by expert technicians,
decreasing the mean time to repair, regardless
of the on-site staff’s level of skill or training. In
addition to minimizing downtime by expediting
issue resolution, TechSight also saves DCs the
expense of field service calls and travel costs,
while boosting the efficiency of in-house labor.
Built with the needs of real-world maintenance
teams in mind, TechSight is designed for
prolonged use in the field. The hardware is
lightweight and comfortable, with hot-
swappable batteries that minimize
disruptions to the communication link.
MORE THAN JUST A SECOND SET OF EYES
Smart glasses can have a tremendous impact
on helping maintenance teams address service
issues and preserve their tribal knowledge. With
expert-led training by a supervisor or seasoned
technician, they can help accelerate knowledge
transfer via remote video assistance and even
AR-based instruction. With smart glasses, even
the most inexperienced staff members can
perform difficult tasks, simply by relying on live
remote guidance from a more qualified service
or field technician.
In addition to high-definition audio and
video conferencing, one of the system’s most
powerful tools is telestration, which enables the
remote observer to make AR overlays visible to
the on-site user through the smart glasses.
The technology also features a suite of tools
to help users document critical details and
exchange information, including remote
screenshot capturing, zooming,
messaging and file sharing. Using
these tools, an expert remote
team can guide local technicians
with annotated screenshots and
other support documentation. All of
these features enable TechSight to provide
immediate feedback for faster downtime
recovery, while building up the on-site team’s
hands-on knowledge and experience.
Even small reductions in downtime represent significant savings
potential for companies seeking to decrease their average mean time
to repair. In addition, smart glasses can help compensate for the lack of
experience within their own maintenance crews and reduce the need for
costly service calls.
LOOKING TO THE FUTURE
The potential value of smart glasses technology is magnified when
paired with an expert service provider network like the LSS team from
Honeywell Intelligrated. Such a partnership enables 24/7/365 access
to equipment experts when they are needed most, while allowing
whomever is wearing the smart glasses to use the technology to its
fullest. More than simply permitting the remote service team to see
exactly what the on-site technician is dealing with, this partnership
enables them to send instructions and information that would otherwise
be difficult to communicate in real time.
From a broader view, TechSight is just one
component of a larger digital transformation
that’s enabling greater efficiency in next-
generation connected DC operations.
When combined with machine-level sensors,
system controllers and connected devices, today’s DCs
can gather performance data from key equipment and take
proactive action based on real-time vital statistics and asset
health. Regardless of your specific approach to maintenance, these smart
glasses can help to minimize unplanned downtime and provide your DC
with a significant competitive advantage.
DC VOLUME GROWS 25% ANNUALLY.
FOOTNOTE
1. https://www.emarketer.com/Report/Worldwide-Retail-Ecommerce-Sales-eMarketers-Updated- Forecast-New-Mcommerce-Estimates-20162021/2002182
Built with the needs of real-world maintenance teams in mind, TechSight is designed for prolonged use in the field.
ACCELERATE ISSUE RESOLUTION BY AUGMENTING YOUR REALITY.
TechSight augmented reality glasses help you increase productivity through real-time video collaboration with our 24/7/365 team of support experts. For more information, please visit www.intelligrated.com/support.
© 2019 Honeywell Intelligrated. All rights reserved.
3332 ON THE MOVE 2019
MAINTAINING DATA SECURITY IN A DIGITAL AGEToday’s distribution and fulfillment operations
are reaching the point where they have to take
chances to succeed, thrive or even survive —
especially those competing in the hyper-
competitive, fast-paced world of commerce.
As a result, many are making a digital
transformation to more automated processes
and connected facilities, both made possible
by the industrial internet of things (IIoT).
But there are risks in these transformations,
whether it’s a simple transition to connecting
key pieces of automation equipment — in
response to labor challenges and the shortage
of skilled technicians — or the transition to the
fully connected and automated distribution
center (DC), complete with IIoT-enabled
infrastructures and cloud-based data analytics.
Wherever connectivity and data are exploited,
there is risk: a growing potential for cyberattacks.
Once a relatively minor risk compared to that
faced by other industries, denial of service (DoS)
and ransomware attacks are increasing rapidly
in the supply chain and distribution space.
The potential for security breaches and
costly business
disruption is forcing
operators to implement
appropriate cybersecurity
protection measures to ensure
that sensitive operations and data
are protected in the DC.
A GROWING THREAT IN THE DC
When internet-facing tools enter a business
equation, security concerns follow immediately.
In fact, they’ve always gone hand in hand. The
first global denial of service (DNS) attack was
in 1988 — four years before the introduction of
the personal computer (PC) or the invention of
the World Wide Web.¹ Since then, the internet
has matured and grown far more sophisticated
— as have hackers (aka threat agents), who are
always trying to stay one step ahead.
Although IIoT is a relatively new subspecies of
the internet, it is quickly becoming an emerging
target for hackers.² A recent study detailed the
top 20 cyberattacks against industrial control
systems in hopes of better formalizing defense
strategies.³ A 2018 survey of 1,300 global
manufacturers reported that 66 percent have
experienced a cyberattack on their supply
chains — and half of those attacks occurred in
2017 alone. Many of these attacks focused on
operations rather than data theft and ransom
demands: 34 percent saw their operations
CYBER-SECURITYAND THE INDUSTRIAL INTERNET OF THINGS
disrupted and 32 percent experienced
downtime, costing an average of $1.1 million
per attack.⁴ There’s simply too much value in the
distribution and fulfillment of goods for threat
agents to ignore.
The attacks on distribution and fulfillment
operations are growing larger and more
audacious. A malicious attack on U.S. newspaper
distribution centers on December 22, 2018,
halted delivery of many papers, including the
Los Angeles Times and the New York Times.⁵
A global ransomware attack crippled supply
chain operations worldwide, including FedEx,
in April 2017.⁶ And the largest cyberattack to
date, the NotPetya, shut down shipping
operations and data centers in 130 countries on
June 27, 2017 — with damages of $10 billion.⁷
Given the nature of e-commerce and the
dynamics of increasingly connected DC
operations, threats to a DC can be very different
than the data- and service-focused cyberattacks
on the global internet. Across the DC and the
IIoT, attacks are often focused on disruptions
to connected equipment, instrumentation and
algorithm-driven decision making.⁸
WHAT’S AT RISK?
Cybersecurity is crucial everywhere in the digital
economy, one that threat agents know well.
Any news source can tell you about the size
and scope of a cyber event, compromising
the security of hundreds of millions
of people at a time. According to
the World Economic Forum,
cyberattacks are ranked
among the top three threats
in the world; 92 percent of
the top U.S. manufacturers
cite cybersecurity as a significant
concern for their business.
From novice script writers to sophisticated nation states, the open
internet is fair game to those with nefarious intent. They want money.
They want data. They demand ransom. Some simply want economic
disruption for the sake of disruption.
A massive cybersecurity industry has grown over the decades in a race with
threat agents for the upper hand, each striving to stay one step ahead.
In the meantime, one new corner of the internet is now appearing on
threat agents’ radars: the supply chain and the growing adoption of the
IIoT-based technologies that manage the data that keeps it moving.
These threat agents (or bad actors) seek data, access to money, access to
consumer information and access to value. Distribution centers have all of
that. And threat agents put it all at risk:
• Costly disruption of fulfillment operations and resulting downtime
• Disclosure of sensitive or regulated data — i.e., operational, business
confidential or Personal Identifiable Information (PII)
• Introduction of malware to system and equipment controls
• Inventory theft
• Compromised IIoT sensors and wireless systems⁹
IIoT is still being experimented with and understood by attackers
(potentially including some of your own employees, knowingly or
unknowingly, in that their PCs and smart devices are connected directly
to your IIoT for direct access).¹⁰ The IIoT is different from the internet in
some regards: it’s more isolated and often linked to edge computing
devices and a proprietary data storage cloud. Since the adaptation of
the IIoT is far smaller in scope than the global internet and web, there are
relatively easier targets for threat agents to pursue. And as you connect
your high-value assets to the IIoT, your DC will likely become a more
attractive target. That’s a problem in itself. Because the DC is only now
beginning to face IIoT attacks.
IS YOUR DC PREPARED?
In most industries, IT teams are used to seeing and fighting different types
of cyberattacks over the internet. Cybersecurity has always been at the
top of their priority list. With the IIoT, cybersecurity is only now becoming a
major issue. That’s because, until fairly recently, DC operations had limited
connectivity to internal, enterprise computing, and were isolated from the
A 2018 survey of 1,300 global manufacturers reported that 66 percent have experienced a cyberattack on their supply chains.
CYBERSECURITY AND THE INDUSTRIAL INTERNET OF THINGS
3534 ON THE MOVE 2019
outside world. Now, connected to the internet
and the cloud, your IT people may see types of
cyberattacks never encountered before.
In many cases, the security systems to protect
them from these new types of attacks are
simply not in place or IT teams aren’t aware of
them, because there are very few dedicated IIoT
cybersecurity resources to call on. However, the
small community of IIoT experts is growing as
attacks increase.
THE RISE OF SUPPLY CHAIN CYBERSECURITY EXPERTS
Cybersecurity for the IIoT-connected DC
consists of known and unknown risks as
the systems become increasingly complex —
and important. The new benefits from plant
connectivity and data analytics are industry-
critical: your future depends on them,
and cyber threats must not interfere with
digital transformations that are underway.
Fortunately, companies driving the connected
DC and IIoT solutions, such as Honeywell
Intelligrated, are tightly focused on building security architectures,
solutions and services to reduce cyber risks for the specific
vulnerabilities of distribution centers.
Today, there are only a handful of experts in supply chain cybersecurity.
Honeywell Intelligrated has a unique lead in this field: our experts have a
long history of reducing cyber risks across control networks in numerous
industries, and have enabled the connected DC from the ground up.
As a result, they continuously survey and develop innovative industrial
cybersecurity technologies to protect your data, assets, operations and
people from digital-age threats.
ON THE MOVE 2019
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Featuring the OTM Video Series from Honeywell Intelligrated
Tune in to Honeywell Intelligrated’s video series featuring subject matter
experts providing answers and insights on the opportunities and issues
facing the material handling industry.
Our IIoT cybersecurity experts have an experiential advantage:
they’ve developed and implemented internet security measures
in response to attacks over the last 40 years. With that knowledge
base, they can take a more proactive, predictive approach to potential
attacks, rather than responding with protective measures after the fact.
BUILD A STRONG DEFENSE — PARTNER WITH AN EXPERT
Since The Connected Distribution Center is a core offering for Honeywell Intelligrated, we’re
focused on a full spectrum of industrial cybersecurity measures, including: testing against
simulated attacks based on past IIoT and supply chain cyberattacks and methods; conducting
trials of your specific security systems; and training your teams how to prevent and respond.
FOOTNOTES
1. https://www.arnnet.com.au/slideshow/341113/top-10-most-notorious-cyber-attacks-history
2. https://www.i-scoop.eu/internet-of-things-guide/industrial-internet-things-iiot-saving-costs-innovation/cybersecurity-industrial-internet-things
3. https://waterfall-security.com/20-attacks
4. https://www.cips.org/en/supply-management/news/2018/july/supply-chain-cyber-attacks-hit-two-thirds-of-companies
5. https://www.reuters.com/article/us-cyber-latimes/cyber-attack-hits-u-s-newspaper-distribution-idUSKCN1OT01O
6. https://www.supplychain247.com/article/massive_cyber_attack_hits_countries_worldwide
7. https://www.wired.com/story/notpetya-cyberattack-ukraine-russia-code-crashed-the-world
8. https://www.i-scoop.eu/internet-of-things-guide/industrial-internet-things-iiot-saving-costs-innovation/#Cybersecurity_and_data_security
9. https://supplychainbeyond.com/7-supply-chain-security-concerns-to-address-in-2019
10. https://now.avg.com/point-of-entry-how-hackers-could-get-into-your-business
11. https://ics-cert.us-cert.gov/Abstract-Defense-Depth-RP
12. https://ieeexplore.ieee.org/document/8026115
We follow the practices set forth by the U.S. Industrial Control
Systems Cyber Emergency Response Team, which recommends
“defense in depth,” a holistic approach that uses specific (and confidential)
countermeasures implemented in layers to defend against security
threats and vulnerabilities.¹¹ This approach is a particular advantage for
DCs integrating legacy equipment into newly connected architectures, as
security measures can be implemented at each point of connection. And for
turnkey installations, the security layers are integrated from the ground up.
When connected to the internet, you want your operations invisible to threat
agents, but fully visible to management and IIoT cybersecurity. By partnering
with our Managed Security Services, you’ll be able to monitor and manage
your cybersecurity operations around the clock. Our consultants can enter
the process at any time, whether you have no cybersecurity measures of any
kind in place up to managing a fully optimized security program.
Threat agents always look for new ways to penetrate your operations,
and our cybersecurity services always seek out ways to improve your
protections. You should expect the provider of your connected DC systems
to adapt with your evolving cybersecurity needs, providing specific
expertise on control systems and other issues critical to the DC and the
IIoT. For example, almost half of connected distribution and fulfillment
companies utilize edge computing in their IIoT infrastructures, where
virtual servers provide an interim gateway to the cloud. But this may
introduce cybersecurity risks of its own which must be addressed.¹²
MOVE FORWARD WITH SECURITY
No company in any industry has abandoned
the internet because of the potential of
cyberattacks. It is at the heart of the global
economy. Its offshoot, the IIoT, is at the heart
of the modern distribution and fulfillment
center. DC connectivity enables advanced
control of your operations, providing the
visibility and insights needed to maximize
reliability, utilization and productivity. It is the
only way to stay ahead of the intense pace and
volume of modern commerce. Thus, concerns
about cybersecurity risks should not outweigh
your objective to implement the connected
technologies that drive efficient DC operations.
Fortunately, IIoT experts at Honeywell
Intelligrated are dedicated to addressing these
security concerns, building in requisite security
measures and providing full-time security
services. When it comes to connectivity in
the DC and the IIoT, your benefits should far
outweigh your concerns.
CYBERSECURITY AND THE INDUSTRIAL INTERNET OF THINGS
Threat agents seek data, access to money, access to consumer information and access to value.
3736 ON THE MOVE 2019
For decades, voice technology has been used in order fulfillment and
manufacturing operations to empower mobile workers and drive process
improvements. Primarily used to automate inefficient picking processes
and provide structure to maintenance and inspection (M&I) tasks, voice-
directed technology delivers proven operational efficiencies and worker
benefits, including:
• Improved accuracy and throughput
• Fast adoption, training and onboarding
• Eyes-up, hands-free operation
As a leader in the development of voice recognition hardware and
software, Honeywell has perfected the implementation of voice-directed
technologies in distribution, fulfillment and manufacturing facilities
of all varieties. From small distribution centers to large enterprise
operations, Honeywell Voice is used by nearly one million workers every
day around the world.
To stay competitive and prepare for the future, companies are digitally
transforming the ways in which they conduct business and manage
their supply chains. Voice technology is uniquely positioned to help
companies make this transition and address a new era of operational
priorities, including:
• Promoting worker efficiency, limiting steps and worker redundancy
• Measuring the health of equipment, systems, assets and workers
• Providing early warning of damaged or defective equipment
Today’s rapidly evolving supply chain is being shaped by a dynamic mix of consumer, labor-related and
market trends. Recent advancements in voice technology are designed to help companies respond to the
following supply chain challenges:
• Address e-commerce consumer demands — as consumers transition from in-store browsing
to online (omnichannel) shopping, they will expect faster, more accurate fulfillment at reduced
costs.
» Voice-directed picking processes deliver up to 99 percent accuracy improvements and
significant increases in productivity.
• Improve worker well-being — creating a safe and positive workplace environment is critical
to not only improving workers’ health, longevity and productivity, but also achieving long-term
business success.
» Voice-enabled workflows promote worker safety via hands-free, eyes-up operation to deliver
maximum ergonomic benefits and workplace satisfaction.
• Leverage data for business excellence — as technology continues to drive process
improvements, companies will seek productivity tools that can gather data and contribute to
their operational intelligence.
» Honeywell Voice combines advanced hardware and smart software to help companies
transform worker productivity and performance data into business intelligence and
actionable insights.
HONEYWELL VOICE ADDRESSES SUPPLY CHAIN TRENDS
RAISE YOUR VOICEDRIVE PERFORMANCE, PRODUCTIVITY AND SAFETY IMPROVEMENTS WITH VOICE-DIRECTED WORKFLOWS
EASY PICKING
Distribution and fulfillment operations managers will tell you that picking processes are among the most time-consuming
and labor-intensive — yet least cost-effective — tasks in the distribution center. In an era where on-time and accurate
deliveries are the keys to preserving customer loyalties, order errors can literally make or break an e-commerce fulfillment
operation. Consider the following impacts that picking processes can have on a typical facility:
• In an eight-hour day, workers are unproductive for an average total of 22 minutes.
• Approximately 134 mis-picks are reported each week.
• Annual costs associated with mis-picks are approximately $400,000 per DC.
RAISE YOUR VOICE
3938 ON THE MOVE 2019
I’M TURNING WAREHOUSES INTO SYMPHONIES. Eric Rice is part of the Honeywell team developing systems and software for connected distribution centers, orchestrating efforts to ship millions of packages as fast as the orders come in. Honeywell.com/futureshaper
It’s no surprise that 80 percent of managers
have been tasked with finding cost savings
from existing operations — and why many
turn to Honeywell Voice to help deliver
those savings.
Traditional paper-based processes and radio
frequency (RF) workflows are error-prone, have
known productivity limits, and don’t easily
integrate into a facility’s management systems
or operational data stream. By introducing
Honeywell Voice into a DC’s operations,
operators can replace these cumbersome
picking processes with worker-friendly,
voice-directed efficiencies. Honeywell Voice
offers the potential to deliver up to 99.9
percent accuracy with significant productivity
gains, all while improving worker satisfaction
and safety.
In connected operations, enhanced visibility
to worker availability and incoming orders
gives DC managers the ability to quickly adapt
to shifting priorities and seasonal peaks.
Honeywell Voice allows for flexible labor
assignments — which translate into more
cost-effective allocation of resources, dynamic
inventory adjustments and drastically reduced
training times.
WHITE PAPER
DISTRIBUTION CENTERS
Optimizing Your Warehouse with Voice
SMART MAINTENANCE AND INSPECTION
Historically, preventative maintenance and inspection activities were
performed and documented manually, often with little structure to
routines or consideration to equipment lockouts. These imprecise
methods are problematic for many reasons:
• Susceptible to inaccurate documentation
• Difficulty in evaluating the performance of M&I teams and staff
• Inefficient means of validating the correct service task or segment
• Potential for accidental misconfiguration or time wasted due to
conflicting specifications
And in today’s highly regulated, uptime-driven environments, these
traditional methods are no longer enough. Honeywell Voice serves as
a process adherence tool in M&I environments, adding structure and
intelligence to M&I processes via:
• Increased productivity and efficiency through linear workflow
organization
• Minimal lockout and downtime due to smart service planning
• Improved accuracy and quality from process consistency and
uniformity
• QR-based validation for segment/operator service task initiation
• Network integration for accurate reporting and near real-time
data transmission
Regardless of the skill levels of your M&I staff, voice-guided workflows
can help to ensure accountability and process uniformity in individual
facilities and across the enterprise. Of course, safety, ergonomic and
worker-friendly benefits are also applicable to M&I functions.
BUILT TO LAST
Our ruggedized, durable Honeywell Voice hardware is designed to
perform in the most demanding environments, from cold storage
warehouses to hot receiving and unloading areas. When considering the
total cost of ownership of a voice solution, keep in mind that many legacy
Honeywell Voice headsets have been used in similar environments for
more than two decades.
So if you’re ready to take the next steps in productivity, accuracy and
hands-free performance, Honeywell Voice is designed to seamlessly
integrate and scale with your business needs.
Honeywell Voice delivers up to 99.9 percent accuracy with significant productivity gains.
4140 ON THE MOVE 2019
The Mobility Edge common platform is
composed of:
• Common SOM (System On Module), which
includes the CPU, memory, WWAN (in
selected devices), WLAN, Bluetooth®,
near-field communication (NFC) and
Zigbee (in selected devices)
• Common operating system image with
support for multiple
generations of
Android, from Android
O through Android R
• Common software
ecosystem that
includes not just
Honeywell software,
but also Honeywell-
approved ISVs
(independent software
vendors)
Together, these common
elements minimize your company’s cost, effort
and risk. They accelerate your time-to-value so
you can start deploying devices into the hands
of your mobile workers much faster. And they
maximize your ROI by extending the lifecycle of
your devices. By providing a unified hardware
and software platform with an agile approach,
we can bring you more secure and reliable
solutions across your operation.
ACCELERATE DEPLOYMENTS
According to VDC Research1, the average cost
for IT staff to deploy a single device is $700.
In Honeywell’s view, this is unacceptable.
We have the solution to slow, labor-intensive
implementations: rapid deployment with
Mobility Edge.
With the common platform offered by Mobility
Edge, you can validate all your mobile devices,
use cases and software once, and then deploy
them across several devices in multiple form
factors — faster, easier, and at lower cost.
For example, if you are a retailer, you may have
multiple devices that are optimized for different
environments such as the front of the store or
a back room, and others for the distribution or
fulfillment center. With Mobility Edge, all these
devices can be on the same hardware and software core platform. Your
one-time investment in setup, deployment and provisioning is reusable
across all devices.
OPTIMIZE BUSINESS PERFORMANCE
Consider the cost of a single device not being available for use during a
shift. What about over the course of a year?
According to IDC2, just one instance of device failure or unavailability
per shift multiplied across a year can cost you $20,000 in annual
support and productivity loss per mobile worker.
With Operational Intelligence, which is included in the Mobility
Edge unified platform, Honeywell can help you avoid the high cost
of an unavailable device and maximize the value of your device
investment.
Operational Intelligence — A vendor-independent asset
management solution that helps you track, manage, standardize
and optimize all your mobile devices, across all your locations. The
platform delivers results that have previously been unattainable:
• Reduce wasteful “no fault found” returns
• Right-size your spare pool inventory
• Right-place your assets
• Consolidate RMA processes into one efficient system
• Verify adherence to RMA vendor contracts
Many organizations today have
disparate devices in multiple form
factors for many uses, a myriad of
applications for different tasks, and complex IT
infrastructures — all of which are difficult and
costly to maintain. These mobile solutions are
built on different technology platforms that
force companies into siloed provisioning and
application support.
IT’S A TECHNOLOGY MINEFIELD
THAT NEEDS FIXING.
Honeywell’s Mobility Edge™ delivers an
innovative solution to these challenges.
Mobility Edge is based upon extensive research
gathered from Honeywell’s global community
of customers from a range of technologies.
Honeywell recognized that businesses wanted
a unified hardware and software platform
for all form factors — one that allowed for
rapid deployments, robust performance and
adaptability to changing needs.
We completely rethought our approach to
meeting the challenges of supporting a mobile
workforce, and Mobility Edge was the answer.
This unified, dynamic platform for mobile
computing is designed to:
• Accelerate deployments
• Optimize business performance
• Extend lifecycles
• Strengthen security
Mobility Edge offers an integrated, repeatable,
scalable approach to device management that
is based on a common hardware and software
platform. Designed for Android™, it delivers a
unified platform on which all software solutions
are based. Businesses can develop and deploy
faster while reducing development costs.
STREAMLINE DEVICE MANAGEMENT
STREAMLINED E V I C E M A N A G E M E N T
4342 ON THE MOVE 2019
FOOTNOTES
1. VDC Research. New Data Finds Poor Enterprise Mobility Connectivity and Performance Costs Companies $20,000 Per Year, Per Mobile Worker, December 6, 2018.
2. IDC. The Business Value of Optimized Device Deployment, July 2018.
3. McCarthy, Niall. The Average Cost Of A Data Breach Is Highest In The U.S. [Infographic], Forbes, July 13, 2018.
YOUR VOICE NOW SPEAKS BUSINESS.
A Voice-guided workflow that integrates with leading ERP software systems is now within reach. Learn more at www.honeywellaidc.com/vocollect.
© 2019 Honeywell. All rights reserved.
ENSURE DEVICE COMPATIBILITY
Shorter device lifecycles cause frustration for IT departments with
adverse impacts on productivity, security and ROI.
Mobility Edge is Honeywell’s answer to the need to extend the life of
your mobile devices — and get full return on your solution investment.
By investing in a new Honeywell device this year, you can benefit from at
least six years of useful life, through 2025. Here is how we do it:
Security support through multiple versions of Android (O to R) — We have
collaborated closely with Google on their Android mobile OS, and with
Qualcomm® on their mobile device chipset, to provide a guarantee of
compatibility and support for Mobility Edge through Android R. This is
the longest mobile device lifecycle in the industry.
STRENGTHEN SECURITY
We live in a time where security breaches are a constant threat to
business. In 2018, according to IBM3, the average cost of a data
breach was $3.8 million — but it can easily be much more than that.
Just a few years ago, one large national U.S. retailer experienced
a security breach that exposed the sensitive data of millions of
consumers. Their costs in IT, legal, remediation and related expenses
exceeded $300 million.
Honeywell has a deep institutional and cultural focus on security
across multiple domains. We invest more than $50 million annually in
cybersecurity and employ over 300 dedicated security professionals
who are focused on protecting our customers.
We design security into our products, policies
and processes. The best way to ensure that
you have a secure device is to make sure that
you are using the most recent version of the
operating system and up-to-date security
patches. We provide a regular security patch
cadence for Mobility Edge devices of at least
every 90 days, and often as frequently as
every 30 days.
COMMITTED TO PLATFORM LONGEVITY
Honeywell is deeply committed to the
longevity and quality of the Mobility Edge
platform. Last year, we launched the Dolphin™
CT40, Dolphin CT60, Dolphin CN80 and Thor™
VM1A devices, which all run on Mobility Edge.
Thus far in 2019, we have released the
Dolphin CK65, and you can expect to see the
Mobility Edge family of devices continue to
grow year after year.
44 ON THE MOVE 2019
Honeywell Intelligrated 7901 Innovation Way
Mason, OH 45040
+1 866.936.7300
Information: [email protected]
Web: www.intelligrated.com
youtube.com/c/HoneywellIntelligrated @Intelligrated facebook.com/IntelligratedOTMP | SUMMER 2019© 2019 Honeywell International Inc.
The Connected Distribution CenterThe pace of change in modern commerce is putting tremendous pressure
on fulfillment operations. To stay competitive and protect profits, companies
need solutions that help them achieve maximum throughput, day-to-day
flexibility, future-proof scalability and intelligence to make informed decisions.
The Connected Distribution Center helps companies make the digital
transformation necessary to increase reliability, improve utilization and
maximize productivity through:
• Intelligent, data-driven, high-speed execution
• Automated, adaptable processes for machines and workers
• Optimized utilization with the ability to seamlessly adapt and expand
• Insights and predictive analytics, from sensors to the cloud
About Honeywell IntelligratedHoneywell Intelligrated is a leading North American-based, single-source
provider of automated material handling solutions and intelligent software
that drive fulfillment productivity for retailers, manufacturers and logistics
providers around the world. Through a broad portfolio of automation
equipment, warehouse execution system software, services and support,
our solutions give businesses a competitive edge in increasingly complex
commerce and fulfillment environments.
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