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eLearning Trends & Workflows: 2017Dr. Allen Partridge | Sr. eLearning Evangelist
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Performance
Identify Need
Clarify Goals
Define Expectati
on
Define Status
Train Delta
Evaluate Outcomes
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Learning & Change
Architecture
Communicate &
Collaborate
Plan & Design
Develop
Distribute & Deploy
Track & Evaluate
Report R.O.E.
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How common are training programs in 2017?
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What areas do you currently cover in employee training?
Answer Options Response Percent
New hire orientation 85.5%
Sexual harassment 75.0%
Safety/Hazardous materials 65.2%
Emergency procedures 64.0%
Discrimination 63.4%
Respectful workplace 56.9%
Workplace violence 55.3%
Attendance 48.9%
Family Medical Leave Act(FMLA) 37.0%
Fair Labor Standards Act(FLSA) 32.6%
Ergonomics 23.7%
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Cookies, Shotguns, Slackers & The Holy Grail
Do It for a reward
I want to do it, so I
will
Do it or you’re fired
I don’t see any
reason to do it
External Internal
Positive
Negative
To learn more about what motivates 21st Century employees, have a look at Daniel Pink’s inspiring Ted Talk about motivation.
Sustainable, long-term
motivation
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So what can I do to aid intrinsic motivation?
Autonomy Desire to be self-directedMastery Urge to get better at things Think about playing a game Why do you want to level up? Why do you improve your skills?Purpose Desire to make a contribution
To learn more about what motivates 21st Century employees, have a look at Daniel Pink’s inspiring Ted Talk about motivation.
Purpose MasteryAutonomy
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So how can you start to do some of this?Remove barriers to success
Ease of Use & Mobile AccessClear communication of expectations &
purposeLess stick, more carrot
Provide optionsEnable self-selection of skill based course
contentProvide abundant options – relevant to needsProvide multiple course delivery optionsGive appropriate timelines
Provide opportunities for belonging Through participationThrough gamificationThrough feedback
Provide opportunities to shineCelebrate MasteryAcknowledge Positive Progress
Purpose Mastery
Autonomy
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Use Captivate to develop content that engagesStrategies like simulation of real life events & conversational engagement get results
10
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Chen, D., Moskowitz, T. J., & Shue, K. (2016). Decision-Making Under The Gambler's Fallacy. Cambridge, MA: NBER Working Paper Series.
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The endless battle – Opex vs. Biz AlignedDisrupt or be disrupted
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Leadership team defines a
business strategy.
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Learning team, aligns business
strategy to skills
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Employees choose the
best courses to satisfy
assigned skills.
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Recognize & reward
individual achievement
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Validate ROI with reports on
skill achievement
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How is your training delivered?
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Answer Options Response Percent
In-person presentation by your staff 80.9%
Print materials 73.0%Video/DVD-based materials 44.6%
Online training provider 41.5%
In-person presentation by experts from outside the company
38.4%
Outside conferences/seminars 34.7%
Telephone/audio seminars 18.0%
Mobile/tablet-based materials 10.6%
What platforms do you use to deliver training?
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Consistent playback
Any format content incl. interactive
PDF, PPTs, DOCx, SCORM, AICC
No download of plugins
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Create and schedule VC sessions
Launch VC sessions from within Prime
Track attendance, completion, time spent
View post-session recordings
Adobe Connect Integration (Hosted accounts with meeting support)
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Do your learners use informal resources?
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0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0% 67.0%
26.2%
8.7%
19.4% 16.5%
How do you encourage employee engagement in social learning?
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So what methods are trending?
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http://www.elearninglearning.com/2017/trends/?open-article-id=6252692&article-title=9-top-elearning-trends-of-2017-from-49-experts&blog-domain=elearningart.com&blog-title=elearningart
Article from eLearning Art: 9 Top eLearningTrends as picked by 49 industry experts
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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Gamification
Badges
Micro-certificates
Motivation
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Understanding GamificationThe Carrot & The StickIncentivize positive behaviors like …
Quickly responding to calls for actionSelf-initiated training
UpskillingWorking quickly
Align to working groupsEnable or disable based on your requirements and preferences
Partridge, Allen R. What’s a Stick without a Carrot? Gamification in Learning Management, eLearning Industry, April 2016
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Competitive vs. Collaborative Gamification
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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Dr. Allen [email protected]@adobeElearning
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