Traditional Outsourcing is Dead!What should your new ICT partner look like?
Andrew Hawkins
Eduserv
Open or closed?Open or Closed ?
Thoughts on the Old World …Thoughts on the Old World …
• Long term multi-year contracts.• Exhaustive work on requirements.• Basic raw materials.• Systems difficult to configure.• Risk…
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Government ICT Strategy
Government ICT Strategy New World
Old World
A new way of looking at IT-driven services
A Golden Age of Utility Computing
Thinking About The New World
• Digital by Default and Transparent.• “why should we build anything – just use that…”• Users’ expectations are tailored by what they have
at home.• Government aware of how the commercial model of
the supplier may work against best interests.
Working with SME’s
Aligning Suppliers
• Greater in-house capability• Market intelligence is increasingly key • G-cloud / CloudStore is a great start• A new breed of supplier that can align with your
commercial model
• SME’s as an integral part of the supply chain ..– Consortia– Working with SI’s and SIAM– Innovation vs Commodity
• Above all else, openness and agility
Aligning Suppliers
Working with SME’s
Proximity Sector Commitment Connectivity Operational and Delivery Capability Sustainability Agility Professional Services FOCUS
Remember …
• Simple, open, early engagement– We focus on service and delivery not
sales and marketing• Access• Open, candid discussion on
opportunity fit• Collaboration / Partnerships • Simple procurement
What government can do…
Thank You
Andrew Hawkins, Business Development [email protected]
@andrewhawkins65
Join us for drinks and canapés on stand 108
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