3
• Welcome
• 2016-17 Highlights & AGM
• 2017-18 Update
• Quality Journey
• Redevelopment Update
• Questions & Suggestions
AGENDA
6
2016-17: A YEAR OF GOING BEYOND
225,094
Emergency
Visits
467,416
Outpatient Visits
61,746
Surgeries
7,789
Babies Delivered
500,780
Diagnostic
Imaging
Tests
56,188
Inpatient
Discharges
7
2016-17 STRATEGIC FOCUS
We put significant energy into:
Operations/ Service Excellence
Accreditation
– Clinical Quality
Peel Memorial & EGH redevelopment
to improve access to ambulatory care – Growth
9
2017-18 ANNUAL BUSINESS PLAN
We will put significant energy into:
• Quality by focusing on a back to basics approach to
enhance consistency
• Patient Experience through greater engagement &
shared decision making
• Operational Excellence meeting our financial
commitments while meeting community needs
• Improving Access by achieving Peel
Memorial volumes and redevelopment
at Etobicoke General
10
QUALITY JOURNEY UPDATE
Back to Basics Focus:
PPID – Expect to Check
Dangerous abbreviations
– Leave No Doubt Write It
Out
Refresh of Falls risk
assessment in ambulatory
areas
100%
compliance
11
PEEL MEMORIAL – IMPROVING ACCESS
UCC - Feb 8 to June 30, 2017
139 visits/day (average)
19, 814 total visits
CTAS 1
0%
CTAS 2
10%
CTAS 3
52%
CTAS 4
34%
CTAS 5
4%
CTAS %
13
EGH REDEVELOPMENT- STEADY PROGRESS
New Patient Tower
Concrete structure
complete
Opening Fall 2018
ASB
Exterior façade complete
Substantial completion October 2017
& opening to public summer of 2018
What’s next?
New main entrance
Outfitting interior spaces
14
Submit now online at
QUESTIONS?
Q. Are there any future redevelopment plans for
the Peel site?
Q. Are open visiting hours coming to Osler.
Why and when?
Q. Why did staff and physician parking rates
increase?
15
LET’S CELEBRATE!
Etobicoke
General
45 YEARS
Brampton
Civic
10 YEARS
Peel Memorial
87 YEAR
LEGACY
Free ice
cream!
16
THANK YOU!
Please fill out the evaluation form and
leave it on your chair or complete
survey monkey online!