AvailabilityPart of the Totalview Workforce Management SuiteLearn more on total-view.com
Business decisionsbased on facts
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Vacation
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Sick days, vacation and meetings
Staff availability.All in one place
Stated AvailabilityCalendar AvailabilityLocation AvailabilityLocal Phone AvailabilityMobile Phone AvailabilityChat & Video Availability
User’s Skills & Division Contact Information
Staff member’s availability based on
Totalview’s PC Client
Intelligent search and filtering
Totalview’s PC Client
Change availabilityfrom everywhere
*Supports RFID & Proximity Access Cards
Features thatfascinate
Lync Availability stateDouble click to start a conversation
Watch – Popup Reminder when person is available on the phone or changes availability
Send SMS to person or groupCustomer Phone BookHandsfree calls from your PCClick to call from any application
In short
Know who does what, where and when and how can they be reached
Save time finding colleagues. Staff availability in one place
No unnecessary interruptions
Communication comes together. Several communication platforms gathered in one place
Part of a powerful WFM software suiteWorkforce Management
Availability
How can we improve the service to calling customers?
Time
Human ResourcesWho does what, where, when and how can they be reached?
Telephony & Switchboard
What is the company’s time spent on?
Which skills do we have and which do we need?
Employee
Learn more on total-view.com
Easy to deploy andmaintain
Client friendly.Simple and efficient setup
Single server installationNo installation on client PCWorks on Citrix / Terminal ServerRuns on standard Microsoft softwareActive Directory integrationMulti-language supportFull scalability
Software Assurance.Always up-to-date
Windows 8Windows Server 2012SQL Server 2012Exchange 2013Exchange OnlineLotus NotesUnify HiPath v9Unify OpenScape Office 3.50Unify OpenScape Business3CX v12Broadworks r17
Businesses rely on Totalview every day
What customers are saying
Totalview provides us with the informationand statistics that we need
Jákup Andreas Jacobsen, Factory SupervisorFaroe Marine Products
“ “
Totalview is one of the cornerstones in our daily management
Bjarni Wilhelm, Head of DepartmentMinstry of Education, Reseach and Culture
“ “
We can follow our HR strategy and thereby accomplish goals
Petur Petersen, DirectorThe Prime Minister's Office in the Faroe Islands
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In cities and countriesaround the world
Businesses in all sectors trust Totalview
Try Totalview for free on total-view.com
Totalview in short:Business decisions based on facts
Staff Member
Availability
Time
Human Resources
Telephony & Switchboard How can we improve the service to calling customers?
Who does what, where, when and how can they be reached?
What is the company’s time spent on?
Which skills do we have and which do we need?
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