7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 113
AT A GLANCETHE YEAR IN FIGURES AND PICTURES
2014
7232019 Total Essentiel 2014 Gb
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MESSAGEFROM THE CEO
01
OUREXPERTISEIN FOUR
FLAGSHIPPROJECTS
P 02
OURACTIVITIES
P 18
KEYFIGURES
P 20
INNOVATING
FOR OURCUSTOMERS
P 12
Energy holds out the promise of progress
for humanity as a whole Yet three billion
of the worldrsquos people still lack access to it
All forecasts point to energy demand
growing by nearly a third in the next
20 to 25 years led by emerging economies
We need every type of energy to meet these
needs Starting with fossil fuels which will
continue to supply two-thirds of demand
Not just oil but also and increasingly natural
gas a cleaner way to produce power than
coal In 2014 for the 1047297rst time in our history
we produced more gas than oil and in 2015
we will be exiting coal production
And because we believe in a balanced
energy mix that meets the challenges of
climate change renewable energies are
also an integral part of our energy solutions
That includes solar an abundant energy that
is already competitive in nearly 20 countries
Our commitment is to produce safer
cleaner more ef1047297cient and more innovative
energy Two of the biggest challenges
in building a responsible energy future are
ensuring access for all and using energy
wisely We are much more than a global oil
and gas company and solar leader We are
also an active member of the community
Re1047298ecting that our 100000 employees
worldwide are ldquoCommitted to better energyrdquo
in everything they do
Patrick Pouyanneacute Chief Executive Of1047297cer
USE YOUR TABLET OR SMARTPHONE TO SCAN THE QR CODES AND FINDFEATURE REPORTS ARTICLES AND VIDEOS TO LEARN MORE ABOUT TOTAL
Total Publications at Your Fingertips This iPad iOS app houses all Totalrsquos publications including the ShareholdersrsquoNewsletter CSR Report Total en France (in French only) and of course Total at a Glance in PDF format Total Publications also lets you access videosphotos press releases and our Twitter feed
Help recyclepaper withTotal SAand Ecofolio
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 313
Meeting growing demandas effectively as possiblemeans producing safercleaner more ef1047297cientand more innovative energyaccessible to as manypeople as possibleIn short better energy
That is the ambition we arepursuing for all our energysolutions mdash oil natural gasand solarWe have selected fourmajor projects that illustrateour daily engagementin Australia Belgium Chileand Nigeria
A global
TOP 10integrated refiningamp petrochemical company
21 million barrelsof oil equivalent per day2014 oil and gas production
The Ndeg 2solar operatorthrough our affiliate SunPower
OUR EXPERTISEIN FOUR FLAGSHIPPROJECTS
PRODUCING BETTER ENERGY TO MEET GROWING DEMAND
AND EXPECTATIONS MIXING ALL TYPES OF ENERGY
BOTH FOSSIL AND RENEWABLE SEE OUR COMMITMENT
TO BETTER ENERGY IN ACTION
03
20LNGrsquos shareof our oil and gas production
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413
04
ICHTHYS LNG FULL THROTTLE
Fossil fuels are and willremain a core component
of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix
A lower-carbon wayto generate power thancoal and easy to ship
when lique1047297ed naturalgas is a resource with
a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for
the last 15 years Oneexample is Ichthys LNG
a large-scale lique1047297ednatural gas projectoffshore Australia
05
Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest
ICHTHYS LNG ATTHE TWO-THIRDS MARK
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
Modules for the offshore production platformon the Ichthys field
1
Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor
2
2
Their Take
Hitoshi OkawaDirector Corporate Coordination for INPEX
ldquoThe Ichthys LNG project is the most
high-pro1047297le partnership between
Total and INPEX to date But what most
people donrsquot realize is that our relationship
actually began much earlier in the 1960s
And our long shared history paved the
way for our collaboration on Ichthys LNG
to carry out one of the worldrsquos most
exciting developments At INPEX we value
Totalrsquos extensive project management
expertise which will allow us to deliver
the Ichthys LNG project on timerdquo
Ichthys field reserves
3 BILLIONbarrels of oilequivalent(gas and condensate)
1
SCAN TO FIND OUTMORE ABOUT LNG
84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513
06
OFON 2 CONTINUOUS IMPROVEMENT
Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible
MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too
Aerial view of the Ofon fieldrsquos offshore facilities1
Ofon operators2
1
ULTIMATE GOAL
3 MILLIONcubic meters of unflaredgas per day recycledfor other uses
90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)
2
0707
SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT
AND LOCAL CONTENTIN HOST COUNTRIES
Their Take
Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2
ldquoOil production is usually
accompanied by the production of associated
gas During the start-up phase it is 1047298ared
for safety reasons For a long time the same
thing was done in the production phase
because there was no market for the gas
On Ofon wersquore now going to bring that gas
onshore to feed the Nigeria LNG liquefaction
plant By not 1047298aring large quantities of gas
we will sharply curtail our greenhouse
gas emissionsrdquo
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613
2
08
ANTWERP CAPTURING SYNERGIES
Their Take
Thomas
BehrendsOPTARA Project Director
ldquoThe goal of the OPTARA
project is to maximize
synergies among
Totalrsquos re1047297neries in the
Amsterdam-Rotterdam-
Antwerp area and adapt
our production base
to market demand
That means wersquore
going to produce more
ultra-low-sulfur diesel
and scale back the
production of gasoline
and heavy fuel oilrdquo
Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive
That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects
09
Thomas Behrendsand members of his teamat the Antwerp refinery
1
Operators at the Antwerprefineryrsquos naphthacracker unit
2
3
1 3
16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex
Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex
that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time
A FORWARD-LOOKINGPROJECT
1700 jobsat the Antwerp complex
euro1 BILLIONin capital expenditureon the Antwerp complex
SCAN TO FIND OUTMORE ABOUT REFINING
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
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INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 213
MESSAGEFROM THE CEO
01
OUREXPERTISEIN FOUR
FLAGSHIPPROJECTS
P 02
OURACTIVITIES
P 18
KEYFIGURES
P 20
INNOVATING
FOR OURCUSTOMERS
P 12
Energy holds out the promise of progress
for humanity as a whole Yet three billion
of the worldrsquos people still lack access to it
All forecasts point to energy demand
growing by nearly a third in the next
20 to 25 years led by emerging economies
We need every type of energy to meet these
needs Starting with fossil fuels which will
continue to supply two-thirds of demand
Not just oil but also and increasingly natural
gas a cleaner way to produce power than
coal In 2014 for the 1047297rst time in our history
we produced more gas than oil and in 2015
we will be exiting coal production
And because we believe in a balanced
energy mix that meets the challenges of
climate change renewable energies are
also an integral part of our energy solutions
That includes solar an abundant energy that
is already competitive in nearly 20 countries
Our commitment is to produce safer
cleaner more ef1047297cient and more innovative
energy Two of the biggest challenges
in building a responsible energy future are
ensuring access for all and using energy
wisely We are much more than a global oil
and gas company and solar leader We are
also an active member of the community
Re1047298ecting that our 100000 employees
worldwide are ldquoCommitted to better energyrdquo
in everything they do
Patrick Pouyanneacute Chief Executive Of1047297cer
USE YOUR TABLET OR SMARTPHONE TO SCAN THE QR CODES AND FINDFEATURE REPORTS ARTICLES AND VIDEOS TO LEARN MORE ABOUT TOTAL
Total Publications at Your Fingertips This iPad iOS app houses all Totalrsquos publications including the ShareholdersrsquoNewsletter CSR Report Total en France (in French only) and of course Total at a Glance in PDF format Total Publications also lets you access videosphotos press releases and our Twitter feed
Help recyclepaper withTotal SAand Ecofolio
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 313
Meeting growing demandas effectively as possiblemeans producing safercleaner more ef1047297cientand more innovative energyaccessible to as manypeople as possibleIn short better energy
That is the ambition we arepursuing for all our energysolutions mdash oil natural gasand solarWe have selected fourmajor projects that illustrateour daily engagementin Australia Belgium Chileand Nigeria
A global
TOP 10integrated refiningamp petrochemical company
21 million barrelsof oil equivalent per day2014 oil and gas production
The Ndeg 2solar operatorthrough our affiliate SunPower
OUR EXPERTISEIN FOUR FLAGSHIPPROJECTS
PRODUCING BETTER ENERGY TO MEET GROWING DEMAND
AND EXPECTATIONS MIXING ALL TYPES OF ENERGY
BOTH FOSSIL AND RENEWABLE SEE OUR COMMITMENT
TO BETTER ENERGY IN ACTION
03
20LNGrsquos shareof our oil and gas production
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413
04
ICHTHYS LNG FULL THROTTLE
Fossil fuels are and willremain a core component
of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix
A lower-carbon wayto generate power thancoal and easy to ship
when lique1047297ed naturalgas is a resource with
a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for
the last 15 years Oneexample is Ichthys LNG
a large-scale lique1047297ednatural gas projectoffshore Australia
05
Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest
ICHTHYS LNG ATTHE TWO-THIRDS MARK
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
Modules for the offshore production platformon the Ichthys field
1
Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor
2
2
Their Take
Hitoshi OkawaDirector Corporate Coordination for INPEX
ldquoThe Ichthys LNG project is the most
high-pro1047297le partnership between
Total and INPEX to date But what most
people donrsquot realize is that our relationship
actually began much earlier in the 1960s
And our long shared history paved the
way for our collaboration on Ichthys LNG
to carry out one of the worldrsquos most
exciting developments At INPEX we value
Totalrsquos extensive project management
expertise which will allow us to deliver
the Ichthys LNG project on timerdquo
Ichthys field reserves
3 BILLIONbarrels of oilequivalent(gas and condensate)
1
SCAN TO FIND OUTMORE ABOUT LNG
84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513
06
OFON 2 CONTINUOUS IMPROVEMENT
Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible
MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too
Aerial view of the Ofon fieldrsquos offshore facilities1
Ofon operators2
1
ULTIMATE GOAL
3 MILLIONcubic meters of unflaredgas per day recycledfor other uses
90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)
2
0707
SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT
AND LOCAL CONTENTIN HOST COUNTRIES
Their Take
Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2
ldquoOil production is usually
accompanied by the production of associated
gas During the start-up phase it is 1047298ared
for safety reasons For a long time the same
thing was done in the production phase
because there was no market for the gas
On Ofon wersquore now going to bring that gas
onshore to feed the Nigeria LNG liquefaction
plant By not 1047298aring large quantities of gas
we will sharply curtail our greenhouse
gas emissionsrdquo
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613
2
08
ANTWERP CAPTURING SYNERGIES
Their Take
Thomas
BehrendsOPTARA Project Director
ldquoThe goal of the OPTARA
project is to maximize
synergies among
Totalrsquos re1047297neries in the
Amsterdam-Rotterdam-
Antwerp area and adapt
our production base
to market demand
That means wersquore
going to produce more
ultra-low-sulfur diesel
and scale back the
production of gasoline
and heavy fuel oilrdquo
Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive
That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects
09
Thomas Behrendsand members of his teamat the Antwerp refinery
1
Operators at the Antwerprefineryrsquos naphthacracker unit
2
3
1 3
16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex
Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex
that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time
A FORWARD-LOOKINGPROJECT
1700 jobsat the Antwerp complex
euro1 BILLIONin capital expenditureon the Antwerp complex
SCAN TO FIND OUTMORE ABOUT REFINING
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 313
Meeting growing demandas effectively as possiblemeans producing safercleaner more ef1047297cientand more innovative energyaccessible to as manypeople as possibleIn short better energy
That is the ambition we arepursuing for all our energysolutions mdash oil natural gasand solarWe have selected fourmajor projects that illustrateour daily engagementin Australia Belgium Chileand Nigeria
A global
TOP 10integrated refiningamp petrochemical company
21 million barrelsof oil equivalent per day2014 oil and gas production
The Ndeg 2solar operatorthrough our affiliate SunPower
OUR EXPERTISEIN FOUR FLAGSHIPPROJECTS
PRODUCING BETTER ENERGY TO MEET GROWING DEMAND
AND EXPECTATIONS MIXING ALL TYPES OF ENERGY
BOTH FOSSIL AND RENEWABLE SEE OUR COMMITMENT
TO BETTER ENERGY IN ACTION
03
20LNGrsquos shareof our oil and gas production
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413
04
ICHTHYS LNG FULL THROTTLE
Fossil fuels are and willremain a core component
of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix
A lower-carbon wayto generate power thancoal and easy to ship
when lique1047297ed naturalgas is a resource with
a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for
the last 15 years Oneexample is Ichthys LNG
a large-scale lique1047297ednatural gas projectoffshore Australia
05
Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest
ICHTHYS LNG ATTHE TWO-THIRDS MARK
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
Modules for the offshore production platformon the Ichthys field
1
Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor
2
2
Their Take
Hitoshi OkawaDirector Corporate Coordination for INPEX
ldquoThe Ichthys LNG project is the most
high-pro1047297le partnership between
Total and INPEX to date But what most
people donrsquot realize is that our relationship
actually began much earlier in the 1960s
And our long shared history paved the
way for our collaboration on Ichthys LNG
to carry out one of the worldrsquos most
exciting developments At INPEX we value
Totalrsquos extensive project management
expertise which will allow us to deliver
the Ichthys LNG project on timerdquo
Ichthys field reserves
3 BILLIONbarrels of oilequivalent(gas and condensate)
1
SCAN TO FIND OUTMORE ABOUT LNG
84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513
06
OFON 2 CONTINUOUS IMPROVEMENT
Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible
MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too
Aerial view of the Ofon fieldrsquos offshore facilities1
Ofon operators2
1
ULTIMATE GOAL
3 MILLIONcubic meters of unflaredgas per day recycledfor other uses
90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)
2
0707
SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT
AND LOCAL CONTENTIN HOST COUNTRIES
Their Take
Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2
ldquoOil production is usually
accompanied by the production of associated
gas During the start-up phase it is 1047298ared
for safety reasons For a long time the same
thing was done in the production phase
because there was no market for the gas
On Ofon wersquore now going to bring that gas
onshore to feed the Nigeria LNG liquefaction
plant By not 1047298aring large quantities of gas
we will sharply curtail our greenhouse
gas emissionsrdquo
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613
2
08
ANTWERP CAPTURING SYNERGIES
Their Take
Thomas
BehrendsOPTARA Project Director
ldquoThe goal of the OPTARA
project is to maximize
synergies among
Totalrsquos re1047297neries in the
Amsterdam-Rotterdam-
Antwerp area and adapt
our production base
to market demand
That means wersquore
going to produce more
ultra-low-sulfur diesel
and scale back the
production of gasoline
and heavy fuel oilrdquo
Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive
That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects
09
Thomas Behrendsand members of his teamat the Antwerp refinery
1
Operators at the Antwerprefineryrsquos naphthacracker unit
2
3
1 3
16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex
Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex
that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time
A FORWARD-LOOKINGPROJECT
1700 jobsat the Antwerp complex
euro1 BILLIONin capital expenditureon the Antwerp complex
SCAN TO FIND OUTMORE ABOUT REFINING
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 413
04
ICHTHYS LNG FULL THROTTLE
Fossil fuels are and willremain a core component
of the energy mix All economic forecastsconcur that in 2035natural gas will make upnearly a quarter of that mix
A lower-carbon wayto generate power thancoal and easy to ship
when lique1047297ed naturalgas is a resource with
a bright future In 2014for the 1047297rst time everit even overtook oil in ourproduction accountingfor 52 of the totalWe have been stepping upour investment in thisfast-growing industry for
the last 15 years Oneexample is Ichthys LNG
a large-scale lique1047297ednatural gas projectoffshore Australia
05
Ichthys LNG comprises an offshore 1047297eld andits production facilities in the Browse Basinthat exports gas via nearly 900-kilometerpipeline to a huge onshore liquefactionplant in Darwin Australia First gas fromthis gigantic project developed in partnershipwith INPEX and in which we havea 30 working interest is scheduledfor late 2016 With its subsea wellssemi-submersible central processingfacility (CPF) liquefaction plant andsubstantial reserves Ichthys LNG is ideallylocated to serve Asian marketswhere demand for gas is strongest
ICHTHYS LNG ATTHE TWO-THIRDS MARK
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
Modules for the offshore production platformon the Ichthys field
1
Construction of the Ichthys natural gas liquefactionplant at Bladin Point in Darwin Harbor
2
2
Their Take
Hitoshi OkawaDirector Corporate Coordination for INPEX
ldquoThe Ichthys LNG project is the most
high-pro1047297le partnership between
Total and INPEX to date But what most
people donrsquot realize is that our relationship
actually began much earlier in the 1960s
And our long shared history paved the
way for our collaboration on Ichthys LNG
to carry out one of the worldrsquos most
exciting developments At INPEX we value
Totalrsquos extensive project management
expertise which will allow us to deliver
the Ichthys LNG project on timerdquo
Ichthys field reserves
3 BILLIONbarrels of oilequivalent(gas and condensate)
1
SCAN TO FIND OUTMORE ABOUT LNG
84 MILLIONmetric tonsof LNG producedeach year at the Darwinliquefaction plant
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513
06
OFON 2 CONTINUOUS IMPROVEMENT
Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible
MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too
Aerial view of the Ofon fieldrsquos offshore facilities1
Ofon operators2
1
ULTIMATE GOAL
3 MILLIONcubic meters of unflaredgas per day recycledfor other uses
90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)
2
0707
SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT
AND LOCAL CONTENTIN HOST COUNTRIES
Their Take
Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2
ldquoOil production is usually
accompanied by the production of associated
gas During the start-up phase it is 1047298ared
for safety reasons For a long time the same
thing was done in the production phase
because there was no market for the gas
On Ofon wersquore now going to bring that gas
onshore to feed the Nigeria LNG liquefaction
plant By not 1047298aring large quantities of gas
we will sharply curtail our greenhouse
gas emissionsrdquo
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613
2
08
ANTWERP CAPTURING SYNERGIES
Their Take
Thomas
BehrendsOPTARA Project Director
ldquoThe goal of the OPTARA
project is to maximize
synergies among
Totalrsquos re1047297neries in the
Amsterdam-Rotterdam-
Antwerp area and adapt
our production base
to market demand
That means wersquore
going to produce more
ultra-low-sulfur diesel
and scale back the
production of gasoline
and heavy fuel oilrdquo
Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive
That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects
09
Thomas Behrendsand members of his teamat the Antwerp refinery
1
Operators at the Antwerprefineryrsquos naphthacracker unit
2
3
1 3
16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex
Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex
that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time
A FORWARD-LOOKINGPROJECT
1700 jobsat the Antwerp complex
euro1 BILLIONin capital expenditureon the Antwerp complex
SCAN TO FIND OUTMORE ABOUT REFINING
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 513
06
OFON 2 CONTINUOUS IMPROVEMENT
Because fossil fuels are our core business and because growing demand makesthem a crucial energy source we work each day to improve the way theyrsquoreproduced Ofon Phase 2 is a good example The Nigerian 1047297eldrsquos production capacitywill triple in 2015 and using the gas associated with oil production has madeit more energy ef1047297cient Instead of being 1047298ared the gas is now exported tothe onshore Nigeria LNG liquefaction plant It is a major environmental advanceat once ambitious ef1047297cient and responsible
MADEIN NIGERIA We take every possible measureto make sure that our activitieshelp drive our host countriesrsquoeconomic developmentMission accomplished for Ofon 2which notched up 25 million hoursworked in-country over theentire project As an internationalenergy company we also makesure to create local value too
Aerial view of the Ofon fieldrsquos offshore facilities1
Ofon operators2
1
ULTIMATE GOAL
3 MILLIONcubic meters of unflaredgas per day recycledfor other uses
90000barrels of oil equivalentper dayCombined productioncapacity of Ofon 1 and 2(oil gas and condensate)
2
0707
SCAN TO LEARN MORE ABOUT HOW WE PROMOTEEMPLOYMENT
AND LOCAL CONTENTIN HOST COUNTRIES
Their Take
Eacutelodie GeacuteroultOffshore and CoordinationManager on Ofon 2
ldquoOil production is usually
accompanied by the production of associated
gas During the start-up phase it is 1047298ared
for safety reasons For a long time the same
thing was done in the production phase
because there was no market for the gas
On Ofon wersquore now going to bring that gas
onshore to feed the Nigeria LNG liquefaction
plant By not 1047298aring large quantities of gas
we will sharply curtail our greenhouse
gas emissionsrdquo
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613
2
08
ANTWERP CAPTURING SYNERGIES
Their Take
Thomas
BehrendsOPTARA Project Director
ldquoThe goal of the OPTARA
project is to maximize
synergies among
Totalrsquos re1047297neries in the
Amsterdam-Rotterdam-
Antwerp area and adapt
our production base
to market demand
That means wersquore
going to produce more
ultra-low-sulfur diesel
and scale back the
production of gasoline
and heavy fuel oilrdquo
Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive
That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects
09
Thomas Behrendsand members of his teamat the Antwerp refinery
1
Operators at the Antwerprefineryrsquos naphthacracker unit
2
3
1 3
16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex
Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex
that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time
A FORWARD-LOOKINGPROJECT
1700 jobsat the Antwerp complex
euro1 BILLIONin capital expenditureon the Antwerp complex
SCAN TO FIND OUTMORE ABOUT REFINING
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 613
2
08
ANTWERP CAPTURING SYNERGIES
Their Take
Thomas
BehrendsOPTARA Project Director
ldquoThe goal of the OPTARA
project is to maximize
synergies among
Totalrsquos re1047297neries in the
Amsterdam-Rotterdam-
Antwerp area and adapt
our production base
to market demand
That means wersquore
going to produce more
ultra-low-sulfur diesel
and scale back the
production of gasoline
and heavy fuel oilrdquo
Re1047297ning and petrochemicals in Europe are both up against similar challengesshrinking demand plus competition from products re1047297ned from cost-advantagedfeedstock in the Middle East and the United States To stay on top we must adaptour production base to changing markets and focus our capital spending on majorintegrated complexes to bring them in line with the industryrsquos most competitive
That is why we have opted to invest euro1 billion in our Antwerp re1047297ning andpetrochemical complex through the Re1047297nery Off-Gas (ROG) and OPTimizationof the Antwerp-Rotterdam-Amsterdam area (OPTARA) projects
09
Thomas Behrendsand members of his teamat the Antwerp refinery
1
Operators at the Antwerprefineryrsquos naphthacracker unit
2
3
1 3
16 MILLIONmetric tons of cruderefined each yearat the Antwerp complex
Europersquos surplus gasolinecapacity has forced usto reinvent ourselvesby ramping up productionof high-value-added productssuch as diesel complyingwith the new environmentalstandards and thinkingabout the jobs of the futureWe are building a new re1047297ningand petrochemical complex
that will convert heavyfuel oil to ultra-low-sulfurdiesel and home heating oilIt will come on linein early 2016 A unit tomake feedstock for thepetrochemical units fromre1047297nery off-gas will be readyaround the same time
A FORWARD-LOOKINGPROJECT
1700 jobsat the Antwerp complex
euro1 BILLIONin capital expenditureon the Antwerp complex
SCAN TO FIND OUTMORE ABOUT REFINING
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 713
SALVADOR PVPOWER PLANT SUNNY DAYS AHEAD
Salvador PV Solar Power PlantInaugurated in Chile in Early 2015How do we diversify energy sources and beton renewable affordable energies while making
them more competitive to boot Pitted againstthat riddle is our creativity our know-how asthe worldrsquos second-ranked solar operator andour goal of supporting the transition by integratingnew energies Welcome to the Salvador PVsolar power plant in Chilersquos Atacama Desertwhich will power 70000 households
CUTTING-EDGE SOLAR An exceptionally sunny climate and high-priced imported energy were the two factorspromising solar power a bright future We our af1047297liate SunPower and our partners havecreated one of the worldrsquos biggest merchant photovoltaic solar power plants in Chile The result is power produced and sold in the local market at a competitive pricewithout government subsidies Responsible innovative and pro1047297table too
Their Take
Martin Rocher Managing Director Total Nuevas Energiacuteas Chile
ldquoChile has all the right ingredients for developing solar energy including lots
of sunshine and high demand for power Our Salvador PV solar power plant shows
that in some regions of the world solar can compete with conventional energy
sources without public subsidiesrdquo
11
1
70 MEGAWATTSCapacity of the Salvador PVsolar power plant in Chile
215
The average effi ciencyof SunPower panelscompared to 16 to 17 forthe market standard
View of Santiago1
The Salvador PV solar power plant2
2
26
The expected shareof solar energyin global power productionby 2050 according to theInternational Energy Agency (IEA)
10
SCAN TO SEETHE SALVADOR PVPROJECT IN PICTURES
OUR EXPERTISE IN FOUR FLAGSHIP PROJECTS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 813
INNOVATINGFOR OURCUSTOMERS
CHANGING THE WAY WE USE ENERGY IMAGINING
MORE ENVIRONMENTALLY FRIENDLY PRODUCTS FUELS
LUBRICANTS AND MATERIALS OFFERING SUSTAINABLERESPONSIBLE SOLUTIONS IN STEP WITH OUR TIMES
Being a major energycompany means mixingboth energies andsolutions througha blend of innovationRampD and creativity All around the worldand in a thousanddifferent ways it meanssupplying as manypeople as possiblewith affordable energy
continually inventingproducts and servicestailored to local needsHere are some of Totalrsquos innovationsdemonstratingthis commitment
1312
$13 BILLION
spent on RampD in 2014 euro1 billion (at an average exchange rate
of euro1 = $13285)
70products and servicesqualifying for the Total Ecosolutionslabel and 15 million metric tonsof carbon displaced at end-2014 Products and services developed by Total that
enable customers to use energy more efficientlyshrinking their environmental footprint
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 913
INNOVATIONSERVINGDEVELOPMENT
Because cell phones are so ubiquitous in Africa we have createdmobile services available at our service stations that include paymentand money transfer solutions with carriers Orange and Airtelfor example and top-up of e-wallets Innovating means makingour customersrsquo lives easier
2010Total AccessTo Energy program
CREATED
INNOVATING FOR OUR CUSTOMERS
14
ACCESSIBILITYIN A KITFor our Total Access to Energyprogram we created Awango by Totala line of safe robust solar solutionsto improve the daily lives of peoplewithout access to power for lightingor to recharge their phonesSome 880000 lamps had alreadybeen sold by end-2014 throughour service station networkour various partners and speciallytrained young resellers
AFRICA EMBRACESDIGITAL SOLUTIONS
19African countriesoffer mobile servicesat stations
M-payment1
Awango by Total solar kit2
Demonstration and saleof an Awango by TotalSundaya pack to a customerin a service station shop inOuagadougou Burkina Faso
3
3
15
SCAN TO WATCHTOTAL INSIDESPOTLIGHTON AWANGOBY TOTALIN BURKINA FASO
1 2
E-cash services innovativesolar solutions and moreListening and anticipating are the keysto addressing different peoplersquos concernsOur service stations offer another wayof supporting development in Africa
TOTAL ACCESSTO ENERGY Awango by Total lampsavailable in 23 countriesat end-2014
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1013
16
HITTING ONALL CYLINDERS
A customer at one of our service stations1
Total Quartz engine oil2
A refueling truck for the Air France Labrsquoline flightwhich uses the biojet fuel developed by Totaland Amyris
3
TAXIING ONTHE RUNWAY NOW Turning plant sugars into aviation fuel Mission accomplishedWorking with our California partner Amyris in which we holda roughly 18 interest we are putting our money on biotechnologyCleared for commercial 1047298ights back in June 2014 the biojet fueldeveloped in Amyrisrsquos laboratories was recently chosen by Air France for its experimental Labrsquoline for the Future weekly 1047298ight
Because wersquore one of the worldrsquos main suppliers of aviation fuelwe thought it was vital to offer this innovative solution to our airlinecustomers
Our products are changing to meetyour needs Total Excellium Next Generation our latestfuel contains new enhanceddetergent additives to cleanengines mile after mileOur Fuel Economy engine oilsand lubricants reduce frictionand minimize energy loss
And therersquos more we aredesigning plastics in our labsthat carmakers can use to createlighter more energy-ef1047297cientvehicles Innovating meansshrinking the environmentalimpact of transportation
ADVANCINGTRANSPORTATION
UP TO80 less greenhouse gasthan fossil-based aviation fuel
Total Excellium Next Generationkeeps your engine
UP TO93 cleaner
Compared to fuels without special additives
17
New Products for More Frugal SmarterConsumptionStaying in step with the times also means thinking about newconsumption patterns and doing everything we can to bringthem within reach In keeping with todayrsquos focus on conservingresources protecting the environment and making products lighterwe have come up with innovative competitive solutions that takecare of engines the environment and your pocketbook too
3
1
2
SCAN TO FINDOUT MORE ABOUTLABrsquoLINE FORTHE FUTURE
INNOVATING FOR OUR CUSTOMERS
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1113
UPSTREAM SEGMENT
bull Exploration amp Production conductsour oil and natural gas explorationdevelopment and productionoperations
bull Gas amp Power unlocks the value ofour natural gas assets Its capabilitiesspan the liquefied natural gas chainfrom liquefaction to shippingand regasification as well asnatural gas marketing
REFINING amp CHEMICALS SEGMENT
bull Refining amp Chemicals is a majorproduction hub with expertisecovering refining petrochemicalsand specialty chemicals
bull Trading amp Shipping sells our crudeoil production supplies our refinerieswith feedstock charters the vesselsrequired for these activitiesand trades in different derivativesmarkets
MARKETING amp SERVICES SEGMENT
bull Marketing amp Services designsand markets a broad array of refinedproducts including automotivefuel and specialty products such aslubricants special fluids LPGheating and heavy fuel oil asphaltadditives and special fuels It alsoprovides services to consumersand to the transportation housingand manufacturing industries
bull New Energies is helping usto prepare the energy future bydeveloping our expertise in twocore renewable energies solar andbiomass with operations rangingfrom RampD to marketing our solutions
TOTALrsquoSACTIVITIES
1918
I I1 I IILANDIL D O GG A A SS PROO UUCCTITIONON
I2 ILL G CARRIERG A RR IE R
I3 IIL TIL NKEK RR
I I I I I4 ILLIIQQ EF I I I A A CCTIIOO RER A A SSIFIIFICC A A ITIIOO PLANT
ESU S REAMP
I5 IFINERFI E Y
I6 IETET OCOCHEMIHEMICC AL PLANPLA TT
I IIPECCIALIAL ITYT CC EMIMICC AL PLANT A AN
I I8 I ITTRADIRADINNGG OO FFIICEC
I I H I ALININGREFI CHEMICALS
I I9 ERER IVIVI EE STA A ITTIIONON
L I I10 I ILL BEOIL BLENDING PLANB OIL N ING L TT
I11 IILDEPIL EPOOT
I12 OOLARPLA ANEL MAN ANEL M UU I A A CCTUU ININ PLANTPL T
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1213
TOTAL IN 2014KEY FIGURES
2146 kboedof oil and gas production
153 refining and chemical sites
ExcludingBostik andCCP Composites(divestments)
1775 kbdin refinery throughput
15569 service stationsincluding the AS24 network
Organic capex
$264 billion
euro199billion(converted atan averageexchange
rateof euro1 = $13285)
EUROPE CIS
EUROPE983085CIS MIDDLE EAST
MIDDLE EASTFRICA
AFRICAMERICAS
AMERICAS
89 re1047297ning andchemical sites
5 re1047297ning andchemical sites
1 re1047297ning andchemical site
39 re1047297ning andchemical sites
613 kboedof oil andgas production
391 kboedof oil andgas production
657 kboedof oil andgas production
247 kboedof oil andgas production
9297 service stations 796 service stations3991 service stations452 service stations
ASIA PACIFIC
ASIA983085PACIFIC
19 re1047297ning andchemical sites
238 kboedof oil andgas production
1033 service stations
No 4international oil and gas company
Basedo nmarketcapitalizationin USdollars atDecember 312014
euro739 billionallocated to RampD between 2015 and 2019
Revenue
$2361 billion
Adjusted net income
$128 billion
euro97 billion
euro1777 billion (converted at an average exchange rate of euro1 = $13285)
OPERATIONS IN 130+ COUNTRIES
OUR PEOPLE
WORKFORCE
100307employees
130+nationalities
representedin the workforce
RECRUITMENT
10771people hired underpermanent contractsin 2014 of which27 in Asia268 in Latin America26 in Europe905 of hires outside France
WOMEN IN
THE WORKFORCE
311of employeesWomen make up245 of managers176 of senior executives276 of new hires underpermanent contracts in 2014
TRAINING
42days of training peremployee per yearon average (excluding e-learning)
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
7232019 Total Essentiel 2014 Gb
httpslidepdfcomreaderfulltotal-essentiel-2014-gb 1313
E d i t o r i a l S e r v i c e s L
a u r e
M e n
t z e
l bull P h o t o
C r e d i t s
C l eacute m e n
t i n e
B eacute j a t B e r n a r d
B l a i s e
M a n u e
l B l o n
d e a u
C A P A P I C T U R
E S
M i c h e
l C e c c o n
i P a u
l C o e r t e n
V i c t o r
F e r n a
i n eacute
T h i e r r y
G o n z a
l e z
I N
P E X
F a
t i m a
J e
l l a o u
i M i c h e
l L a
b e
l l e
P e
t e r
L i v e r m
o r e
O F O N
2 T O T A L
P h i l i p p e
S c
h a
f f P a
t r i c k S o
r d o
i l l e t T O T A L
L a u r e n
t Z y
l b e r m a n bull
I l l u s t r a t i o n s
C r e a m
c r a c
k e r s bull
D e s i g n
Corporate CommunicationsTOTAL SA2 place Jean Miller
92400 Courbevoie FranceTel +33 (0)1 47 44 45 46Share capital 991404596316881250Registered in Nanterre 542 051 180wwwtotalcom
totalcom
Energy drives progress where it is readily available Two of the biggestchallenges in building a responsible energy future are ensuring accessfor all and using energy wisely
This is the environment in which we conduct our business Withoperations in more than 130 countries we are a leading international oiland gas company We produce refine and market oil and manufacturepetrochemicals We are also a world-class natural gas operator and ranksecond in solar energy with SunPower Demonstrating their commitmentto better energy our 100000 employees help supply our customersworldwide with safer cleaner more efficient and more innovativeproducts that are accessible to as many people as possible We workalongside our stakeholders to ensure that our operations consistentlydeliver economic social and environmental benefits
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