The Impact of WebRTC on Communications Services
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WEBRTC OFFERS USERS THE ABILITY TO
conduct real-time peer-to-peer voice and video communications
It’s a convenient way to integrate communications services in a browser-based
environment and the
POTENTIAL IN IT IS HUGE
4.7 BILLION MOBILE WEBRTC DEVICESare expected to be in the hands of users by 2018,
according to ABI Research.
Today, WebRTC is still a work in progress�EXW�LW�RHUV�D
NUMBER OF ADVANTAGES to enterprises and business owners
DIRECT CUSTOMER INTERACTIONS
WEBRTC ALLOWS businesses to include
click-to-call capabilities on their websites without the need
to invest in multiple trunks.
BROWSER-BASED MEETINGS
WITH WEBRTC, business with multiple sites and a mobile workforce can host internal meetings
using a Web browser instead of an installed collaboration tool.
NO MORE PLUG-INS
WEBRTC ELIMINATESthe need to download plug-ins making it
quicker to begin and manage a voice or video conference.
Google Chrome and Mozilla Firefox currently support WebRTC, but Internet Explorer and
Safari have yet to adopt it.
As we explore the potential of WebRTC and the technology
BECOMES MORE MATURE, here are 4 things to think
about for the future:
4 THINGS FOR THE FUTURE
WebRTC, VoIP and Cloud Communications are complementary and growing the communications pie
1
WebRTC delivered via SIP Trunking, common session control and open
application support will drive cost-savings
2
Any service that creates cost-savings, QHZ�HɝFLHQF\ and a seamless user
experience is a great opportunity for communications service providers
3
Innovations like WebRTC are making communications services even more dynamic, pervasive and accessible
than ever before
4
If you’d like to discuss the
FUTURE OF WEBRTC or communications services,
let us know.
WE ARE HERE TO OFFER our partners the services, expertise
and advice they need to transform their businesses and ensure their success
with cloud communications.
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