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Dr.Jan-Martin LowendahlVP, Research
The Gartner Hype Cycle for Education Through the Nexus Lens Building the Strategic Technology Map
Mashware
Quantum Computing
Education TabletOpen Microcredentials
Campus App StoreAffective Computing
SIS International Data Interoperability Standards
BPOOpen-Source SIS
Student Retention CRMCitizen Developers
Learning Stack
Adaptive E-TextbooksBig DataGamification
MOOC Social Software StandardsWireless aaSCOBITAdaptive LearningDigital Preservation of Research DataBYOD Strategy
Mobile-Learning Low-Range/Midrange HandsetsOpen-Source Financials
EA FrameworksWeb-Based
Office Productivity Suites
ITILSocial Learning Platform for Education
Cloud HPC/CaaSMobile-Learning
SmartphonesOpen-Source Middleware
SuitesE-Textbook
Cloud Email for Staff and Faculty Virtual Environments/Virtual WorldsEmergency/Mass Notification ServicesHosted Virtual DesktopsOpen-Source Learning Repositories
SaaS Administration ApplicationsEnterprise ArchitectureIT Infrastructure Utility
Intellectual Property Rights and Royalties Management Software
Lecture Capture and Retrieval Tools802.11n
Tablets
Game Consoles as Media Hubs
E-Book ReadersSelf-Publishing
Mashups
Unified Communications andCollaboration
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Hype Cycle for Education, 2013A CIO Toolbox
Innovation TriggerPeak ofInflated
ExpectationsTrough of
Disillusionment Slope of Enlightenment Plateau of Productivity
time
expectations
Mashware
Quantum Computing
Education TabletOpen Microcredentials
Campus App StoreAffective Computing
SIS International Data Interoperability Standards
BPOOpen-Source SIS
Student Retention CRMCitizen Developers
Learning Stack
Adaptive E-TextbooksBig DataGamification
MOOC Social Software StandardsWireless aaSCOBITAdaptive LearningDigital Preservation of Research DataBYOD Strategy
Mobile-Learning Low-Range/Midrange HandsetsOpen-Source Financials
EA FrameworksWeb-Based
Office Productivity Suites
ITILSocial Learning Platform for Education
Cloud HPC/CaaSMobile-Learning
SmartphonesOpen-Source Middleware
SuitesE-Textbook
Cloud Email for Staff and Faculty Virtual Environments/Virtual WorldsEmergency/Mass Notification ServicesHosted Virtual DesktopsOpen-Source Learning Repositories
SaaS Administration ApplicationsEnterprise ArchitectureIT Infrastructure Utility
Intellectual Property Rights and Royalties Management Software
Lecture Capture and Retrieval Tools802.11nUnified Communications and
Collaboration
Tablets
Game Consoles as Media Hubs
E-Book ReadersSelf-Publishing
Mashups
Off the Hype Cycle: e-portfolio, User-centric IAM, Organization-centric IAM, SOA, Student Enrollment CRM, Open-Source Portals, Social Media in Education
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
Years to mainstream adoption:
More than 10 yearsObsolete before plateau
Less than 2 years
5 to 10 years2 to 5 years
As of July 2013
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Hype Cycle for Education, 2013A CIO Toolbox
Innovation TriggerPeak ofInflated
ExpectationsTrough of
Disillusionment Slope of Enlightenment Plateau of Productivity
time
expectations
As of July 2013
Mashware
Quantum Computing
Education TabletOpen Microcredentials
Campus App StoreAffective Computing
SIS International Data Interoperability Standards
BPOOpen-Source SIS
Student Retention CRMCitizen Developers
Learning Stack
Adaptive E-TextbooksBig DataGamification
MOOC Social Software StandardsWireless aaSCOBITAdaptive LearningDigital Preservation of Research DataBYOD Strategy
Mobile-Learning Low-Range/Midrange HandsetsOpen-Source Financials
EA FrameworksWeb-Based
Office Productivity Suites
ITILSocial Learning Platform for Education
Cloud HPC/CaaSMobile-Learning
SmartphonesOpen-Source Middleware
SuitesE-Textbook
Cloud Email for Staff and Faculty Virtual Environments/Virtual WorldsEmergency/Mass Notification ServicesHosted Virtual DesktopsOpen-Source Learning Repositories
SaaS Administration ApplicationsEnterprise ArchitectureIT Infrastructure Utility
Intellectual Property Rights and Royalties Management Software
Lecture Capture and Retrieval Tools802.11nUnified Communications and
Collaboration
Tablets
Game Consoles as Media Hubs
E-Book ReadersSelf-Publishing
Mashups
The Capabilities: DigitalizationExostructure
From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)
Off the Hype Cycle: e-portfolio, User-centric IAM, Organization-centric IAM, SOA, Student Enrollment CRM, Open-Source Portals, Social Media in Education
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Services
Tools
ContinuousOpenClass
CoreHE
LiveMocha
Moodle
Corporate U
MS Certification
2U
Context Content
HiredHand
DIYK-12
FE
Fronter
Statistics.com
X plugjam
You AreHere
OpenCourseWare/MerlotBanner
MyFit
McGraw-Hill
Saf-T-Net
NCAT
Dell "cloud"
InternationalBaccalaureateTegrity
Open Tapestry
StarfishRetention
Kno
Workday
The Expanding Education Ecosystem: A World of Choice (G00228925)
Perceptis
Moodlerooms
Blackboard
Adobe Connect
Facebook/Social
CarnegieLearning
Apollo G
Knewton
Udacity
Connections Education
Pearson
EmbanetCompass
The Expanding Education Ecosystem
Increasing Options and Competition!
Udemy
Kroton StraighterLine
GeorgiaTech
AcademicPubCivitas
TexasA&M
Cool Vendors in Education, 2013 (G00250361)
Importance ofExostructure
OERu
Intel
Gaining Competitive Advantage in the Education
Ecosystem Requires Going Beyond Mere Infrastructure to Exostructure (G00251105)
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Higher Education "Business Model" Scenarios — Technological Decisions by Storytelling
Perceived Quality
Everybody's U
Scale
Collectively Defined
Inclusive
Personally Defined
Exclusive
All About UMe, Not U
Only Us U
Oxford
Community College
Wharton
U.K. OpenUniversity
UdacitySource: "Four 'Business Model' Scenarios for Higher Education: An Introduction to Strategic Planning Through Storytelling" (G00167364)
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Extreme Networking
Pervasive Access
Global-Class Delivery
"Big" Context
A Nexus of Forces
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
The Nexus and Trends in Education
Social LearningOpen Badges
Mobile Learning“Education” Devices
MOOCSaaS Admin Solutions
Big Data Adaptive Learning
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Explaining the Strategic Technology Map
Improves Student and Faculty Experience
Impr
oves
Inst
itutio
nal R
OI
Personal Productivity
Org
aniz
atio
nal E
ffici
ency
Cold Case?
CorporateGreen Light. Hot Spot!
People's Choice.
f(xy
z)
€=
People
ProcessStart
A ction 1
Dec ision
A ction 2
Result
Start
A ction 1
Dec ision
A ction 2
Result
Technology
f(xy
z)
€=
PeoplePeople
ProcessStart
A ction 1
Dec ision
A ction 2
Result
Start
A ction 1
Dec ision
A ction 2
Result
ProcessStart
A ction 1
Dec ision
A ction 2
Result
Start
A ction 1
Dec ision
A ction 2
Result
Technology
Technology n
No New Ideas …"Unsocial Sociability"
Immanuel Kant 1724-1804
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
Strategic Direction and Timing: Connecting the Dots in the Education HC/STM Mashup
Impr
oves
Inst
itutio
nal R
OI
Org
aniz
atio
nal E
ffici
ency
Improves Student/Faculty ExperiencePersonal Productivity
Improves … Remember "Everything Is Relative"
Hype Cycle Color Key
CRM, Enroll.
SOA
OCIAM
LMS
Web/App.Hosting
FIAM
SocialMedia
E-Textbook
OSSMiddlewareSuites
"Cloud" Office
Social LearningPlatform
MobileLearningSmartphone
CloudEmailFaculty
ITIL
OSSFin.
Tablet
SaaSAdmin App
EA
LectureCapture& Retrieval
Strategic Services:Digitalized Flexible Learning Service(Learning Stack
Service)
SISStandards
SIS DataInteroperability
OSSSIS
BPOCRM, Ret.
OpenMicrocredentials
Mashups
E-BookReaders
WaaS
MOOC
COBIT
LearningStack
Adaptive Learning
AdaptiveE-Textbooks
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Surfing the Perfect Wave
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Appendix: Top Lists
12
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
• “Business” Trends1. Student Experience
2. Outcomes-based Learning3. Competing for Students in a
Globalized Community4. New Business Models
(Figuring out competition and sustainable funding)
5. Data-driven decisions
- ...- Digitalization of Education and
Research
• Technology Trends1. Big Data
(Analytics and Adaptive learning)
2. Mobile3. Cloud
4. Keeping pace with infrastructure/build an exostructure
5. Digital Learning Environment(Mashing up a ...)
- ...- Digitalization of Education and
Research
Education top 10... (just 5 For now...)
CIO Agenda: Technology Focus – Top spending
Ranking Based on How Many CIOs Cited Each as a Top-Three New Spending Priority for 2014
From draft of “CIO World in 2014: An Education Perspective”
1 BI/ANALYTICS2 INFRASTRUCTURE & DATACENTER3 MOBILE4 ERP5 CLOUD6 NETWORKING, VOICE AND DATA COMMS7 DIGITALIZATION/DIGITAL MKTG8 SECURITY9 INDUSTRY SPECIFIC APPLICATIONS
10 CUSTOMER RELATIONSHIP MANAGEMENT11 LEGACY MODERNIZATION12 COLLABORATION
Global
1 INFRASTRUCTURE & DATACENTER2 BI/ANALYTICS3 CLOUD4 ERP5 MOBILE6 NETWORKING, VOICE AND DATA COMMS7 SECURITY8 CUSTOMER RELATIONSHIP MANAGEMENT9 INDUSTRY SPECIFIC APPLICATIONS
10 LMS11 DIGITALIZATION/DIGITAL MKTG12 DESKTOP
Education
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Educause top 10 trends, 2013 (2014 in March)
1. Access demand2. Improving student outcomes3. Cloud strategy4. IT staffing models5. Information security6. Funding IT strategically7. Sustainable online learning8. IT consumerization and BYOD9. Using IT transformatively10.Analytics to support institutional outcome
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Educause Strategic Technologies for 2014
1. Business intelligence reporting dashboards 2. Mobile apps for enterprise applications 3. Mobile app development 4. Enterprise identity and access management solutions 5. Learning analytics: Course level 6. Administrative or business performance analytics 7. Unified communications and collaboration 8. 802.11ac wireless networking standard 9. Virtual desktops or virtual PC applications 10. Learning analytics: Degree advising
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Horizon Report 2014
• Fast moving trends (1-2 years)- Online, hybrid, and collaborative learning- Social media use in learning
• Mid-range trends (3-5 years)- The creator society- Data-driven learning and assessment
• Slow trends (5 years and beyond)- Agile approaches to change- Making online learning natural
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Horizon Report Educational Technology 2014
• Time-to-Adoption Horizon: One Year or Less - Flipped Classroom- Learning Analytics
• Time-to-Adoption Horizon: Two to Three Years - 3D Printing- Games and Gamification
• Time-to-Adoption Horizon: Four to Five Years - Quantified Self- Virtual Assistants
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
IEEE 20141. Mobile cloud convergence will lead to an explosion of new services.2. Internet of Things will evolve into the Web of Things, increasing the
coordination between things in the real world and their counterparts on the Web.
3. New analytics tools will emerge to handle the big data deluge and new leaders will emerge in this arena in 2014.
4. New tools and techniques will bring 3D printing power to corporations and the masses.
5. Online courses demand new technological approaches.6. Mobile infrastructure must catch up with user needs and demands.7. New risks and concerns about social network privacy.8. Intelligent systems and assistive devices will advance smart
healthcare.9. Agencies will attempt to tackle e-government interoperability issues.10.Scientific cloud computing will further change how science is done to
help solve "grand challenges."
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
IBM 5 in 5• The classroom will learn you. The classroom of the future will give
educators the tools to learn about every student, and provide students with a tailored curriculum from kindergarten to high school and on to employment.
• Your local store will be better than a store on the web. Your local store will use the immediacy of the store experience and proximity to customers to create experiences that cannot be replicated by online-only retail.
• Doctors will use your DNA to keep you well. Doctors will create individualized treatment plans for thousands of patients based on genome sequencing.
• The city will help you live in it. Cities will better understand in real time how to better manage billions of events occurring within their boundaries to make themselves more liveable and sustainable environments for their citizens.
• A digital guardian angel will protect you online. Your digital security bodyguard will act as an intelligent agent across all your devices, IDs and transactions to help determine what’s legitimate and what’s not.
© 2013 Gartner, Inc. and/or its affiliates. All rights reserved.
#GartnerSYM
Recommended Gartner Research Agenda Overview for Higher Education, 2014 (G00258317) Hype Cycle for Education, 2013 (G00251104) IT Market Clock for Higher Education, 2013 (G00251103) Predicts 2014: Technology Drives Education Toward Transformation
(G00258319 ) The Expanding Education Ecosystem: A World
of Choice (G00228925) The Gartner Higher Education Business Model Scenarios: Digitalization
Drives Disruptive Innovation and Changes the Balance (G00247129) Cool Vendors in Education, 2011-13 A Quick Look at the Nexus of Forces in Education (G00255220) A Quick Look at Big Data in Education, 2012 (G00236687) Gaining Competitive Advantage in the Education Ecosystem Requires
Going Beyond Mere Infrastructure to Exostructure (G00251105)