Kim Andersen, 12th September 2014
BRING YOUR OWN DISRUPTION KIM ANDERSEN, 12 SEPTEMBER 2014
12.09.2014 Door Opener Mobile SAP 2
DISRUPTIVE AGENDA
ERP
2
BYOD
POPI
SECURITY
CONSUMPTION BASED
INVASIVE TECHNOLOGY
END USER EXPERIENCE
MODERN LIFE BY GENERATION Y
Work Home Play Sleep
Source: Peter Hinssen, The New Normal
DEFINITION OF “WORK”
What is work? “That brief period during the day where I have to
use Old Technology”
ISN’T THIS OUR DAILY LIFE?
CONSUMPTION BASED MEGATREND
CONSUMPTION BASED AND SIMPLIFIED MANAGEMENT
• Must be quick to respond to changing business needs with new Apps
• Simple to provision, access systems and services across geographies
• Technology is the key driver of business innovation and a disrupter
• Easy and Secure Support of Devices, Apps, Users and Data
• True Consumption based costing model
BYOD IS POPULAR AND GROWING
http://www.gartner.com/newsroom/id/2466615
BYOD BY COUNTRY
Source: Ovum: Global BYOD Survey, N = 2,599
Global
average rate
of BYOD =
77%
Yes Global
average rate
of BYOD =
77%
Yes
BYOD by country:77% of full-time employees use their personal smartphone for work in some capacity
“WHICH EXTERNAL FORCES MIGHT HAVE AN IMPACT IN AN ORGANISATION?” TECHNOLOGY INVASION
TODAY’S IT LANDSCAPE IS ONE CHARACTERISED BY MULTIPLE PLATFORMS WITH THEIR UNIQUE ECOSYSTEMS AND INHABITED BY A PLETHORA OF APPS:
Apple Store
Currently have more than 1,151,193 Apps available
Apple Store has 23 categories for apps
Business category is the third most popular app category (refer on Fig 1.1.)
Apple has paid out $10 billion to App Store developers to date
http://marketingland.com/library/
Fig. 1.1.
http://www.statista.com/statistics
Google Play
Currently have more than 800,000 Apps
Google Play has 10 categories for apps
Please note that Business Apps falls under the Tools category which is the forth most popular
Google will be investing more than $14 billion in 2014 on Google Play
http://marketingland.com/library/
Fig. 1.2.
http://www.statista.com/statistics
TODAY’S IT LANDSCAPE IS ONE CHARACTERISED BY MULTIPLE PLATFORMS WITH THEIR UNIQUE ECOSYSTEMS AND INHABITED BY A PLETHORA OF APPS:
FUTURE WORKPLACE SOLUTION
Support Services
CLOUD APP FACTORY
THICK CLIENT/LEGACY APPS
INFRASTRUCTURE
SERVICES
MESSAGING AND COLLABORATION
Cloud App Store
SECURITY
Lorem ipsum dolor sit amet, consectetuer a
Generation Y behave like Digital Cowboys
They define the new way of working and find new ways of enabling your Digital Business
The work anywhere, anytime on any device
Security must be based on policies and end-user focused and aware of:
User, Device, Application, Data, Location and Connection Type
Generation Y reined in with DWP
in
SECURITY
SECURITY: TWO SCENARIOS
CEO MUST STAY POPI ---A ROBUST ANSWER TO POPI CONCERN
DWP and Enterprise Information Strategy key role in ensuring POPI compliance.
DWP allow you to:
Manage and control the access,
Handling and delivery of personal information to the end user
Prevent data from leaving the data centre by only sending the display or “screen view” to the end user
Personal information and data are encrypted and wiped upon session end
Measure and report on of metrics to also assists with POPI audit and compliance
Integrate with data classification, archiving, journaling and legal hold solutions
POPI
ADDITIONAL BENEFITS
Better utilisation of office facilities
Going green-energy savings. Thin clients -30%
Reduced costs for application rollout
License management
ADDITIONAL BENEFITS
OLD MUTUAL CUSTOMER SERVICE & TECHNOLOGY
CORPORATE HAS FORGOTTEN ABOUT THE END USER EXPERIENCE
Thick client/Legacy apps
MEETING THE DEMAND OF THE NEW WORKPLACE
Headline
1. Transformation: DWP enables clients to shift the business model to use standardized and consumption based solutions
2. A Foundation for a Next Generation Service Catalogue: The ability to decouple applications and services from the device and to aggregate internal as well as external (cloud) services into one consistent user inter-face accessible from any device enables clients to offer new services fast
3. Shop, User Self Services and Thin Clients: Less requirement for field engineers, less Service Desk Calls, more customer satisfaction
4. Consistent Support Infrastructure for Service desk: Simple and straightforward access to virtualized desktops and standardized fat-clients supporting the “Shift Left-approach” and increased 1st call resolution rates
5. Improved Business Continuity Models: Improved models to grant access to workplaces in case of force majeure
6. Time-2-Market: Immediate roll out of new releases, parallel versions to run, reduce maintenance costs, less versions in production
7. Roaming Profiles: Access applications from any device; hot-desking
8. Security: Data remains in the data center, backed up and mirrored
9. Fast provisioning: Automated deployment of new users and workplaces. Simple on boarding with complete IT-integration of contractors, employees, partners, suppliers and new company
10. Application Delivery: E-Mail, collaboration and business apps will be available on each device in any branch
11. MDM: Integrated and ready to use
OLD MUTUAL CUSTOMER SERVICE & TECHNOLOGY
BRING YOUR OWN DISRUPTION MANAGED
Thick client/Legacy apps
Generation Y reined in
Security is managed centrally
Generation Y empowered to disrupt your business and drive new digital business
Your are ready for any user anywhere, anytime on any device
You don’t have to rewrite legacy for any device, use your app dev. resources wisely and drive new business models
Just done a massive technological jump without rewriting legacy code
Now part of the App Store world with consumption based billing
You have empowered and satisfied end-users
Your CEO is POPI compliant
BYOD MANAGED
12.09.2014 Door Opener Mobile SAP 22
TRANSFORMATION STRATEGY
ERP
22
BYOD
POPI
SECURITY
CONSUMPTION BASED
INVASIVE TECHNOLOGY
END USER EXPERIENCE
“I CANNOT IMAGINE A LIFE WITHOUT”
23
My Mobile Phone My Current Partner The Internet A Car
14-29 year old
THANK YOU COME SEE US AT THE T-SYSTEMS STAND(38 & 40)