The Basics of Quality ExcellenceThe Basics of Quality Excellence
Mac StevensonMac StevensonMarch 4, 2008
Perform on All ProgramsPerform on All Programs Ensure Continuity Ensure Continuity of Businessof Business
Shape the FutureShape the Future Bottom Line ResultsBottom Line Results
Deliver on Deliver on ScheduleSchedule
Highest Highest Quality Quality
MaintainMaintainPartnershipsPartnerships
DevelopDevelopInnovative SolutionsInnovative Solutions
Extend Extend ProgramsPrograms
ContinueContinuePerformancePerformance
……Execute The Game PlanExecute The Game Plan
When Quality Is Achieved…When Quality Is Achieved…
Quality Starts in Design and Quality Starts in Design and Development!Development!
QUALITY IN QUALITY IN MANUFACTURINGMANUFACTURING
Quality Integration in Development, Quality Integration in Development, Production, and SustainmentProduction, and Sustainment
EngineeringDevelopment
ManufacturingEngineering
ProductManufacture
ProductInspection
ProductQualification
DataManagement
Product & ProcessAnalysis
Product & ProcessImprovement
DigitalThread
STANDARDIZATION in STANDARDIZATION in VERIFICATION MANAGEMENTVERIFICATION MANAGEMENT
QUALITY ENGINEERINGQUALITY ENGINEERINGIN PRODUCT DEVELOPMENTIN PRODUCT DEVELOPMENT
Global Supply Chain Management
Management of KCs
AS9103 / SEI1010
DesignEngineering
Standardiza
tion
Airframe Key Characteristics Selection/Management Process
• Define a measurement approach to ensure that a part is measured the same way no matter where it is built
• Focus attention on Key Characteristics and assembly integration
• Require actual measurement result data to be sent in ahead of the part
• This allows us to efficiently populate a Process Capability Database
• Maximize utilization of Digital Thread
• Improves communication between design & build
Quality in Production is Key to Quality in Production is Key to Success!Success!
Digital Metrology Assisted AssemblyDigital Metrology Assisted Assembly
• Laser tracker was used to verify critical
features during subassembly buildup and
after load into mate fixtures
• Laser trackers use solid models to compare
actual versus theoretical values
Digital ThreadDigital Thread
Mate Surface KC Verified by Laser Tracker
Digital Thread represents the flow of the digital design definition through all phases of design, build, and support.
OML Surface Profile KCs Verified by Laser Tracker
Key Characteristics Identified
Quality Continues Through Quality Continues Through Operations & SustainmentOperations & Sustainment
Quality Is Everyone’s Quality Is Everyone’s Responsibility!Responsibility!
Only We Can Make It Happen…Only We Can Make It Happen…
It’s the PeopleIt’s the PeopleSafetySafety FOD PreventionFOD Prevention
ProcessesProcessesSustainment Services Sustainment Services
TransitionTransitionHorizontal Horizontal IntegrationIntegration
Lockheed Martin Aeronautics Company
How Can Quality Professionals How Can Quality Professionals Help Change the Culture?Help Change the Culture?