SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 1
SuPM ndash Important Settings
Common Errors
Applies to
This article applies to SAP Netweaver 70 EHP1 (SP 03 or higher) SAP Enterprise Portal 70 EHP1 and SAP SuPM 10 For more information visit the Sustainability homepage
Summary
This document explains the common errors encountered important settings to be done after performing the post installation steps for SuPM 10
Author Harsh Thoria
Company Accenture
Created on 7th April 2011
Author Bio
Harsh has been working in Accenture as a SAP Basis Administrator having 15 months of SAP experience and is working on building assets for Accenture and also as a Basis Administrator in a support project
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 2
Table of Contents
Introduction 3
Problem 1 All the links in the ldquoApplication Setuprdquo were disabled 3
Problem 2 User has read only access 7
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo 9
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing 11
Problem 5 Script Maintenance Error 14
Problem 6 Serious error occurred while reading history folder 16
Problem 7 Application keeps on loading hellipno reports scorecards load 17
Problem 8 The application is not configured properly for the user ltSome usergt 19
Problem 9 Role ndash Neither a CRL nor a RRL 22
Related Content 24
Disclaimer and Liability Notice 25
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 3
Introduction
The below paper explains the common errors encountered after a successful implementation of SuPM ( Sustainability Performance Management )
The below errors are those which have been encountered after installing SuPM
Problem 1 All the links in the ldquoApplication Setuprdquo were disabled
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 4
Solution
The problem of the links being disabled basically occurs when the SuPM role has not been given the appropriate permissions in the portal
1) Activating the permissions of the SuPM role
If these permissions are not activated then certain links in the SuPM application are de-activated
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 5
Go to Content Administration Portal Content Analytics Roles SuPM
Go to Permissions
Make the settings as below for users roles groups
Assign ldquoEnd Userrdquo permissions to all
Include the group ldquoEveryonerdquo here if it is not included
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 6
The below step is important
Include the role SuPM as shown above and assign the ldquoEnd userrdquo permissions this will enable the role SUPM to have End user permissions and the links will be dispalyed
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 2
Table of Contents
Introduction 3
Problem 1 All the links in the ldquoApplication Setuprdquo were disabled 3
Problem 2 User has read only access 7
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo 9
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing 11
Problem 5 Script Maintenance Error 14
Problem 6 Serious error occurred while reading history folder 16
Problem 7 Application keeps on loading hellipno reports scorecards load 17
Problem 8 The application is not configured properly for the user ltSome usergt 19
Problem 9 Role ndash Neither a CRL nor a RRL 22
Related Content 24
Disclaimer and Liability Notice 25
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 3
Introduction
The below paper explains the common errors encountered after a successful implementation of SuPM ( Sustainability Performance Management )
The below errors are those which have been encountered after installing SuPM
Problem 1 All the links in the ldquoApplication Setuprdquo were disabled
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 4
Solution
The problem of the links being disabled basically occurs when the SuPM role has not been given the appropriate permissions in the portal
1) Activating the permissions of the SuPM role
If these permissions are not activated then certain links in the SuPM application are de-activated
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 5
Go to Content Administration Portal Content Analytics Roles SuPM
Go to Permissions
Make the settings as below for users roles groups
Assign ldquoEnd Userrdquo permissions to all
Include the group ldquoEveryonerdquo here if it is not included
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 6
The below step is important
Include the role SuPM as shown above and assign the ldquoEnd userrdquo permissions this will enable the role SUPM to have End user permissions and the links will be dispalyed
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 3
Introduction
The below paper explains the common errors encountered after a successful implementation of SuPM ( Sustainability Performance Management )
The below errors are those which have been encountered after installing SuPM
Problem 1 All the links in the ldquoApplication Setuprdquo were disabled
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 4
Solution
The problem of the links being disabled basically occurs when the SuPM role has not been given the appropriate permissions in the portal
1) Activating the permissions of the SuPM role
If these permissions are not activated then certain links in the SuPM application are de-activated
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 5
Go to Content Administration Portal Content Analytics Roles SuPM
Go to Permissions
Make the settings as below for users roles groups
Assign ldquoEnd Userrdquo permissions to all
Include the group ldquoEveryonerdquo here if it is not included
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 6
The below step is important
Include the role SuPM as shown above and assign the ldquoEnd userrdquo permissions this will enable the role SUPM to have End user permissions and the links will be dispalyed
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 4
Solution
The problem of the links being disabled basically occurs when the SuPM role has not been given the appropriate permissions in the portal
1) Activating the permissions of the SuPM role
If these permissions are not activated then certain links in the SuPM application are de-activated
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 5
Go to Content Administration Portal Content Analytics Roles SuPM
Go to Permissions
Make the settings as below for users roles groups
Assign ldquoEnd Userrdquo permissions to all
Include the group ldquoEveryonerdquo here if it is not included
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 6
The below step is important
Include the role SuPM as shown above and assign the ldquoEnd userrdquo permissions this will enable the role SUPM to have End user permissions and the links will be dispalyed
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 5
Go to Content Administration Portal Content Analytics Roles SuPM
Go to Permissions
Make the settings as below for users roles groups
Assign ldquoEnd Userrdquo permissions to all
Include the group ldquoEveryonerdquo here if it is not included
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 6
The below step is important
Include the role SuPM as shown above and assign the ldquoEnd userrdquo permissions this will enable the role SUPM to have End user permissions and the links will be dispalyed
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 6
The below step is important
Include the role SuPM as shown above and assign the ldquoEnd userrdquo permissions this will enable the role SUPM to have End user permissions and the links will be dispalyed
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 7
Problem 2 User has read only access
Scenario You login to the SuPM application and try to create a report briefing book or a KPI and get the following error ldquo User has read only accessrdquo
ISSUE As seen in the screenshot when making a new briefing book
Actions gtgt New Briefing Book
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 8
This gives off the error ldquo User has read only accessrdquo
We have given all the roles as mentioned in the ldquoSecurity guiderdquo
The main catch is in the above line ldquoallrdquo Do not give all the roles
The SUPPORT role gives the user Read Only Access
Solution
Remove the role SAP_XA_SR_SUPPORT
Note We have made a Z role ( copied SAP role SAP_XA_SR_SUPPORT ) so I removed ldquoZSAP_XA_SR_SUPPORTrdquo
Remove the above highlighted role
This role gives only Read only access to that particular user so the user will not be able to create edit anything in the SuPM application
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 9
Problem 3 Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
When we click on the SuPM link on the portal the SuPM portal does not open and keeps on loading forever with the message Loading roles and role assignments ldquoUser does not have any roles assignedrdquo
Solution
SuPM security guide mentions of a role SAP_XA_SR_USER
About this role
1) This role is needed to access the SAP BusinessObjects Sustainability Performance Management content tree 2) This role should be set as the primary role in the User Preferences after logging in
Go to SPRO
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 10
Click on SAP Reference IMG
Go to Sustainability Performance Management Role Maintain Sustainability Roles
Here maintain the USER role of SuPM
In this case we have copied the role from SAPrsquos SAP_XA_SR_USER to ZSAP_XA_SR_USER role
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 11
Now give all the users this role ie ZSAP_XA_SR_USER
We got the error ldquoLoading roles and role assignmentsrdquo because we had given all the users ZSAP_XA_SR_USER role and maintained SAP_XA_SR_USER in SPRO
Problem Recommendation 4 SAP recommends to create a system object using the template with load balancing
This is not a problem but a recommendation from SAP to create the system object from a load balancing template
Goto System Administration System Configuration Portal Content
Right click on Systemlandscape and create a new system ( System from template )
Select ldquoSAP system with load balancingrdquo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 12
Enter the System name ( this name will be seen in the Systemlandscape folder )
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 13
Note TST ndash SID of the SAP system
Mention The logon group as Public ( which is created in your SAPsystem ldquoTST ldquo)
Server Port sapmsltSIDgt
System Type SAP_BW
Maintain the entries as shown
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 14
Problem 5 Script Maintenance Error
Click the ldquoAutomated Script Maintenancerdquo under Application Setup
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 15
Solution
This error occurred due to the port number being different in the system object ( SAP_BW )
I had maintained the port number as 81nn instead of 80nn
Where nn ABAP system number
Goto System Administration System Configuration Portal Content
The port number in the below entries was different
It should be 80nn where nn ndash AS ABAP Instance number
In the system object SAP_BW went to ITS settings and I changed the port number from 8100 to 8000
In the system object went to the WAS settings and changed the port number from 8100 to 8000
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 16
Problem 6 Serious error occurred while reading history folder
This error is basically encountered while browsing through one of the ldquoDetailed Navigationrdquo links displayed in the below screenshot
Solution
Go to the TCODE - RS_PERS_ACTIVATE
Select all three checkboxes and click on ldquoExecuterdquo
Please refer the below note for a more detailed explanation for the above error
Note 1051265 - Serious error occured while reading history folder
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 17
Summary
Symptom
In the open dialog for BEx Web Applications 70 the system issues the following error message
Schwerwiegender Fehler aufgetreten bei Lesen des Historyordners
Or Serious error occured while reading history folder
Other terms
Open query occurred history folder history
Reason and Prerequisites
This error occurs because the persistence of the history information was not activated
Solution
Call transaction RS_PERS_ACTIVATE select all three checkboxes and choose F8 Confirm all the dialog boxes
Problem 7 Application keeps on loading hellipno reports scorecards load
Scenario
This error usually comes after you have upgraded the SuPM Add ons ANASUSTUI OPMFNDUI SR_CORE or OPMFND
After an upgrade if you go to the SuPM application and try to load reports scorecards or briefing books it may not load and just throw off an error like
and no data will be loaded
This error basically happens after an upgrade
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 18
Solution
There are 3 basic tasks which you need to perform after an upgrade
Run the query SRBM001_A001_QR001 in RSRT transaction Check if there are any errors
Activate any multi-providers if you have created
Reload application
Before re-loading the application refresh all datasources as shown below
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 19
Problem 8 The application is not configured properly for the user ltSome usergt
This error will usually occur when the SuPM application is still loading
Solution
Check if the proper role is mentioned
Go to httphostnamedomain50xxxsld
Check if the SLD is properly running
Check SLD
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 20
Go to httphostnamedomain50xxxirjportal
Check Web Dynpro Connections
Content Administration WebDynpro Maintain JCo Destinations
Test and Ping each and Every JCo
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 21
In our case the user mentioned in the JCo had been locked We unlocked it still the error was not gone
We went to Visual Admin
Go to Destinations
Click on Web Service
And changed the userrsquos password mentioned in ldquoBasic Authenticationrdquo in all the destinations with sapxappsanalytics
This worked
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 22
Problem 9 Role ndash Neither a CRL nor a RRL
This error occurs when you login to the portal and try to Create Edit a KPI scorecard or a briefing book
Solution
This error occurs if one of the below conditions are not met
Condition 1
Assign the CRL and RRL roles in the userrsquos ID in ABAP
Condition 2
The role ZSAP_BW_SPM_001 is already present in the user ID in XB7 ( SuPM ABAP ) On the home page of the SuPM application goto Role Assignment
You need to assign the user as the RRL ( Regional Reporting Lead ) in the below screen This will give him the authorization to create edit KPIrsquos
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 23
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 24
Related Content
SAP BusinessObjects Sustainability Performance Management 10 implementation Checklist
httphelpsapcom
Sustainability Performance Management
For more information visit the Sustainability homepage
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document
SuPM ndash Important Settings Common Errors
SAP COMMUNITY NETWORK SDN - sdnsapcom | BPX - bpxsapcom | BOC - bocsapcom | UAC - uacsapcom
copy 2011 SAP AG 25
Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP Changes made based on this information are not supported and can be overwritten during an upgrade
SAP will not be held liable for any damages caused by using or misusing the information code or methods suggested in this document and anyone using these methods does so at hisher own risk
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP You agree that you will not hold or seek to hold SAP responsible or liable with respect to the content of this document