How to be a social media ninja
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Your Sensays
• Jessica Miler-Merrell, SPHR
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• Carrie Corbin, MBA, SPHR
Text to Join the Community
What is Social Media?
• Today’s Objectives
> Foundational Understanding of Social Media
> Tools to Use & Advanced Strategies
> Best Practices
> Laws, Union Trends, HR & Corporate Pitfalls
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Social Media & the Law
• Group Activity -- How Social Media Involves HR?
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What is Social Media?
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What is Social Media?
• Collaboration• Source of News/Information Resource• Connecting with Family• Fun• Recruiting Opportunity• Relationships/Networking• Business Leads
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What is Social Media?
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What is Social Media?
• Facts About Social Media
> The average SM user is 37 years old. > Mobile phone use will overtake PC > usage in 2013. > 47% of Boomer use social media in 2010. > A Facebook fan is worth $136.38.
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Why Should HR Care About Social Media?
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Ninja Social Media Tools of the Trade
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100 million+profiles
45 & up Largest group
3rd largestsearch engine
Ninja Social Media Tools
• LinkedIn Offers Many Features Including> Company Profile Pages> Groups> Q & A
• 70% of Recruiters visit LinkedIn First
• Over 100 Million Business Profiles
• Linked In Apply Button & Talent Connect
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Ninja Social Media Tools
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Ninja Social Media Tools
• Facebook is the most visited website on the Internet
• Has 800 million users
• Average user spends nearly 16 hours a month on FB
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Ninja Social Media Tools
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Ninja Social Media Tools
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Ninja Social Media Tools
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• There are 155 million tweets per day.
Ninja Social Media Tools
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• Understanding the Lingo
Ninja Social Media Tools
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• Tweet
• RT (retweet)
Ninja Social Media Tools
• @ (at reply)
• # (hash tag)
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Black Belt Social Media
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Black Belt Social Media
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Black Belt Social Media
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Black Belt Social Media
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Black Belt Social Media
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Black Belt Social Media
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Social Media & the Law
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• Background Checks• Social Media & Discrimination• Defamation & Liable• Social Media & HR Investigations• Unions & ULPs• Social Media Policy
Social Media & the Law
• Social Media & Background Checks
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Social Media & the Law
• 6 Billion Googles ea. Month
• Potential discrimination liability
• Disparate & Adverse Impact
• Unconscious Bias
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Social Media & the Law
• Employment Law Cases Involving Social Media
> Romano v. Steelcase Inc.> EEOC v. Simply Storage Mangt.> TEK Systems, Inc. v. Hammerick
> Maryland State Senate (S.B. 971) in March 2011
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Social Media & the Law
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• NLRB v. American Medial Response of Connecticut
• “Facebook Firing”• Employees right for concerted
protected activity extends to Facebook
• And now. . . > NLRB v. Thomas Reuters
Corp.
Social Media and the Law
• Concerted Protected Activity
> Shared opinion among 2 or more employees> Conversations around “working conditions”
• NLRB released a social media corporate case summary > http://b4j.co/NLRBsocialmedia
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Black Belt Social Media
• How Unions Use Social Media
> Another Marketing & Communication Platform
> Tools like Group.me, Belluga Pod, Texting, & Private Facebok Groups
> Offer instant communication through mobile tech
Social Media & the Law
• Social Media Policy
> Communication> Internet Usage> Code of Conduct> Social Media
• Policies should not general per recent NLRB cases
Text to Join the Community
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Social Media Boot Camp for HR
Connect with US!
• Connect with Jessica Miller-Merrell, SPHR> @blogging4jobs> www.xceptionalhr.com> [email protected]
• Connect with Carrie Corbin, MBA, SPHR> @thealphafemme> [email protected]
• More Resources at www.blogging4jobs.com/hr-toolbox
• www.hrblogger.info
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