3
SMILE – LEADING OPEN SOURCE INTEGRATOR
More than 20
More than 35
More than 50
YEARS EXPERIENCEIN OPEN SOURCE
PARTNERSIN OPEN SOURCE
MILLION EUROSIN TURNOVER IN 2014
800OPEN SOURCE
EXPERTS
25%INCREASE IN TURNOVER
PER YEAR
OPEN SOURCE : TECHNOLOGY OF THE FUTURE
Experts in cutting edge technologies such as
Cloud, Big data
An ROI SAVING OF UP TO
65%Drupal is used by the White House
Linux motorises all global stock markets
$
More
than92% large companies use open source
Twitter, Facebook, Google are based on open source open source
INNOVATIVE
SAFE & SECURE
POPULAR
MATURE & STABLE
6
SMILE IS THE LEADING EUROPEAN
SMILE IS THE BIGGEST OPEN SOURCE PLAYER IN EUROPE800 employees, 18 offices, 300 new projects per year
MULTI-TECHNOLOGIES, A UNIQUE EXPERTISEMore than 35 technological partnerships, the highest level of recognition for
most
OPEN SOURCE INTEGRATOR
7
SMILE, MUCH MORE THAN A SIMPLE INTEGRATOR AMBASSADOR
• Member of APRIL and PLOSS associations in France
• Organiser, sponsor and participant of over 10 major events each year: Open World Forum, CMSday, Salon Linux Solutions…
• 30 seminars and webinars each year
• Articles and white papers regularily published. Over 100 000 downloads per year
• Creator and host of : open- source-guide.com
CONTRIBUTOR
Dozens of extensions and contributions given for TYPO3, OpenERP, eZ Publish, Redmine, Magento, Drupal, jQuery, Ginco, Play! Framework…
EDITOR OF
ESIGate, TEA, Mongogento…
8
OUR EXPERTISE AND OUR BELIEFSARE DETAILED IN OUR WHITE
PAPERSWeb Culture
System
E-business
Content Management and DMS
ERP et Business Intelligence
OVER100 000 DOWNLOADS PER
YEAR
10
5 OFFERS TO YOUR BUSINESS
WEB
E-BUSINESS
BUSINESS
MANAGEMENT
INFRASTRUCTURE
CUSTOM
DEVELOPMENT
Site web Portal Mobile …
E-commerce PIM …
DMS & ECM Intranet ERP …
Cloud …
Cross-channel
Hosting
To obtain a solution for your specific requirements and application
11
WHAT DO WE DO FOR YOU ? CONSULTING
Framework / Audits / Benchmark
DIGITALVisual identity / ErgonomicsAccessibility / Editorial Strategy / Referencing
OUTSOURCINGOutsourcing / Hosting / Maintenance / Support
TRAININGChange managementIntra and inter company training
ENGINEERINGConception / Development/ Configuration
A 360°SERVICE FOR YOUR
PROJECTS
Magento & Smile : partners since 2008
Service Quality Managed servicesExpertise
Most challenging platforms have been developed by Magento
ANWB: 5000 orders/day Cultura : 25 M products Canson : SAP integration North Face : Salesforce int. Luxury brand : 5 continents
Significant increase of website
turnover
Performance focused
Technical innovations
Fixed priced projects
3 Service centers
120 servers
Magento awarded best partner in 2010, 2011, 2012, 2013
200 engineers
22 certified developers
Our relationship with Magento
« Collaboration on all levels «
Yearly high level touchbase
Monthly Communication
Fortnightly Communication
+ Access and Communication with ECG
Tom Lodge
Sales Team : Bertrand Nassogne, Brian Harris, Marc Wiseler
Kathleen Claes
Sophie Gonin – Key Account Manager
Katleen Bell-Bonjean – Customer Care
Darren Burris – Head of Channel
Ben Pressley – Head of Sales
15
INNOVATION – R&DIN E-COMMERCE
Mobile catalog applicationa cross-device technology
Merchandising & Searchpowered by famous ElasticSearch
NoSQL Databasewith MongoDB
Real User Monitoringfor real performance measurment
Magecachea dynamic cache strategy module
Open Sourcehttps://github.com/Smile-SA
Enterprise compliant
PerformantAnd secured components
Module auditing toolanalysing architecture complexity
+ 41 exclusive Smile modules assets
ERP Connectoreasing data exchanges with ERPs
16
INTEGRATION
The web integration represent more than 30% of an e-commerce project, which have been successfully connected to Magento
OUR EXPERTISE
CRM
Searchandising
Shipping
Payment
17
INTEGRATION
Module Smile « ErpConnector » WebServices Soap & flat files
Dataflow management
Queued, fault recovery in case of
o Network latency
o ERP side registration issue
o …
Recovery of pending tasks, taking into account dependencies
Administration user interface for reporting & debugging
Our advantage: 90% of projects are connected to ERP
Our references and methodological approach
OUR ERP EXPERIENCEOur ERP experience
18
MAGENTOELASTIC SEARCH
Facets
Selecting multiple facets
Price filter, product notes
Optimization for SEO
Easy customization by developers
Autocomplete
Popular Search, products, categories,
Expandable to add more content: shops, CMS ...
Improved full text search
Weighting each attribute for research, since the backoffice
Fuzzy search "Frankenshten" will "Frankenstein"
19
MAGENTOELASTIC SEARCH
Smart Categories
Defining categories by rules (in addition to a manual selection)
o Ex : « All products on promotions with the stock »
Friendly, integrated user interface BO Magento
Optimizations relevance
Adding business rules to change the relevance
o « Booster products in stock »
o « Booster product from categories Trend »
Extensible a framework developments
Behavioral Data Collection
Users collection routes for supplying a base BigData queryable
Refreshing data in real time
Usable in relevance optimization rules
20
MAGENTOELASTIC SEARCH
Preview
Back office, displaying results Elastic Search with and without the optimizer
o Ex : « All blue products with stock and an image»
Lets see the differences with and without optimization
Sort within virtual classes
To manually determine the positions of products within categories automatically defined by rules
o Ex : position « white duvet cover » the head of the virtual category «white goods in Promotion »
Sorting in search results
Allows you to organize the products that are displayed for the defined searches.
o Ex : prioritizing the dress "Kali" for the search query "dress" (or "dresses" ...)
24
VF - SMILE
VF Corporation is an American company consisting of 30+ brands, specializing in apparel that is internationally recognized and boasts yearly revenues surpassing 11 billion dollars,
For the past 5 years, Smile has deployed the digital ecosystem of five of VF’s flagship brands in eight different European countries,
Brands: The North Face, Vans, Eastpak, Kipling et 7 ForAllMankind,
Websites : http://www.thenorthface.fr / http://shop.vans.fr / http://www.eastpak.com / http://www.kipling.com / http://fr.7forallmankind.com
A SUCCES STORY
25
VFC & SMILE
2010 Performance and
security audit of The North Face
2011 Start of the
maintenance
Development of the new Eastpak website
Development of new The North Face website
2012 Service Center
creation
Kipling and 7FAM launch
Magento version upgrade
Vans launch
2013 Eastpak Redesign
Searchandizing : Easyask integration
TNF checkout redesign
Kiala & Emailvision integration
Business Intelligence project
2014 Salesforce
integration
Launch of the mobile sites for Eastpak, Kipling, 7FAM
Kipling redesign
TIMELINE
26
VF
By chosing Smile in 2011 to take over its eCommerce platform, VFC Europe wanted to find a partner able to help the brands’ online business grow faster.
Accelerate growth: The platform must be able to handle major traffic peaks and their fast-growing turn-over
No business blocker: bugs in production are handled in less 30 minutes, 24 hours a day, 7 days a week.
Amazing Results !
+ 40-50% increase in turnover all years,
+ 400% on-line turn over for Vans for 2 years,
Up to 4000 orders a day
AMBITIONS & RESULTS
« Smile basically saved eCommerce at the North Face » (Chris Todd, The North Face eCommerce Director)
28
MAGENTO - GLOBAL ECOMMERCE PLATFORM
SOURCEThe February 2013 edition of Tom Robertshaw’s quarterly eCommerce survey report
29
MAGENTO - GLOBAL ECOMMERCE PLATFORM
As a part of eBay Inc., Magento uses the expertise, insights, knowledge and technologies of on-line sales, developed within eBay and PayPal
31
MAGENTO COMMUNITY EDITION 1.9.1
Magento Community Edition 1.9.1 is available for download!
Configurable swatches
Responsive Design
Better site performance and security
Support for Google Universal Analytics.
And over 70 other enhancements…
It offers merchants a new set of features that help create compelling shopping experiences across all devices:
32
CONFIGURABLE SWATCHES
Configurable swatches enable merchants to show off a range of product attributes, such as colors, fabrics, or sizes, using a visual approach that is easy for shoppers to consume. Swatches can be used on product detail, category, and search result pages, and in layered navigation to help boost conversion rates. And, when shoppers click on a swatch, the product image automatically updates, giving them quick access to details needed to proceed with their purchase.
33
RESPONSIVE DESIGN An enhanced responsive design reference theme offers merchants a dramatically faster way to create mobile-optimized sites.
Emails are now optimized for any screen size, including mobile and tablet devices
Header and footer content for transactional emails are now contained in their own files
CSS is now contained in separate CSS files
We provide you with a responsive sample newsletter template
34
BETTER SITE PERFORMANCE AND SECURITY
Better site performance and security, now that Magento Community Edition 1.9.1 works with MySQL 5.6 and PHP 5.5. MySQL 5.6 offers merchants improved site speed and scalability, reduced memory usage, and enhanced debugging tools, while PHP 5.5 provides security improvements and ensures merchants have continued access to PHP code updates.
35
SUPPORT FOR GOOGLE UNIVERSAL ANALYTICS
Support for Google Universal Analytics, the new standard for Google Analytics, provides merchants with deeper customer insights and access to ongoing feature updates that will only be available on this new platform
Over 70 enhancements, many made by members of the active Magento community, help improve a wide range of features.
LINDT
UK & FR sites are launched.
10 more in 2015
Integration with Typo3 CMS
JDE, SAP
Upsell features
www.lindt.co.uk
BY NESTLESPECIAL-T
Responsive design
8 countries + international
www.special-t.com
Вставка рисунка
BY NESTLENESTLE SHOP
1 country – 2 languages
All Nestle products
www.nestle-shop.ch
BY NESTLEB2B SHOP
B2B shop of nestle products
Special custom feature for personalization packaging
www.biz-nestle.chВставка рисунка
WURTH GROUPMODYF
FR store is launched
DE – within 2 weeks
+ 7 more in 2015 (all on single platform)
Elastic Search Integration
4 different ERP systems integration
www.modyf.fr
Вставка рисунка
AGNES B
FR,UK,US and international stores.
SEO optimization
Widgets
ERP, Warehouse integrationwww.agnesb.euwww.agnesb.frwww.agnesb.ukwww.agnesb.us
Вставка рисунка
ARMURERIE AUXERRESophisticated
Check-out and shipment methods
Advanced CMS capabilities
Elastic Search integration
Migration from OS Commerce
Varnish/Redis caching
Magento CE
www.armurerie-auxerre.com
Вставка рисунка
44
CONTACT US
Interested in us and our services? We are waiting for your questions.Please contact us:
SMILE UKRAINE
Address: 45/2 Pushkinska str, of.32, Kyiv, 01004, Ukraine Tel.: + 38 (044) 498-30-28; E-mail: [email protected]
General information and presentations of our services can be found onwww.smile-magento.com