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Christina Jupson, Senior Learning Consultant, AlchemySeptember 4, 2019
Simplifying On-The-Job
Observations with
Alchemy Coach
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Today’s Speaker
Christina JupsonSenior Learning ConsultantAlchemy
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Agenda
1. Alchemy & the Importance of Training
2. Introducing the Award-Winning Coach App
3. Let’s Take a Look
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Why is training, reinforcement, and compliance important?
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Learning Challenges: The Forgetting Curve
Without a process of continuous reinforcement, as much as 80% of training material can be forgotten within 30 days — if not reinforced!
100%
75%
50%
25%Me
mo
ry R
ete
nti
on
Weeks After Training
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Repetition + Reinforcement = Retention
• Intentional “booster events” that reinforce training content are proven to reverse the forgetting curve
• In time, direct reinforcement is needed less frequently for worker to retain knowledge
• “Always On” awareness materials ensure content stays top-of-mind
Reversing the Forgetting Curve
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Introducing the Coach App
How will Coach help you?
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• Positive on-the-job supervisor to employee interactions
• Observations to ensure compliance of GMPs, SOPs, and safety requirements
• Remediation follow-ups to corrective actions
• Documentation and sign off for on-the-job trainings
Terminology
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Coach Observations Corrective Actions
Multiple Devices—One Interface!
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Apple• iPhone• iPad
Android• Phones• Tablets
Windows 10• Tablets• Computers
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SYNC
SYNC
SYNC: Completed Observations & Corrective Actions
SYNC: Users, Observations & Assignments
Manager
Coach
Single-User and Multi-User Observations
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Multi-User ObservationSingle-User Observation
Alchemy Observations
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Observation Categories• Workplace Safety• Good Manufacturing Practices• SQF Institute• British Retail Consortium (BRC)
Features• Copy / Edit• Manual Grade• Root Cause Analysis• Signatures• Corrective Actions• Positive Reinforcement
Company-Specific Observations
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• KPIs• Training reinforcement• OTJ Training
• Pre Operational Check List• Risk Assessments• Internal Audits
Let’s take a Look
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Client Bottom Line Results
“In the cycle of learning, Alchemy Coach is the final piece that cements everything together. We provide the training, which includes tests to indicate employees understood the training, and then we’ll use Coach to validate they perform it correctly on the floor.”
— John Taylor, Director of Learning & Development
“Alchemy Coach has been the uniting factor between management, supervisors, and frontline employees.”
— Tony Salazar, Training Manager
“Alchemy Coach has helped us improve the performance of our workers, and reduce our accidents.”
— Robert Munoz, Learning & Development Manager
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Inspiring SessionsLearn engagement & compliance best practices from industry leaders
Innovative TechnologiesAdvance your safety program with new technologies, solutions, & services
Texas-sized FunEnjoy exploring Austin with hundreds of your industry peers and new best friends!
Sept 17–19, 2019 • Austin, TX
Register today: AlchemySystems.com/Engage
THANK YOU