Shoplifting Prevention
TrainingInstructor:
DEMO VERSIONhas 15 of 65 slides
Your Company LogoShoplifting Prevention
TrainingInstructor:
“Your Company Name”Presents
Program ObjectivesProgram ObjectivesProgram ObjectivesProgram Objectives
• Financial Cost
Why Should You Care:
• Job Security
• Personal Safety
• Moral and Legal Issues
Program ObjectivesProgram ObjectivesProgram ObjectivesProgram Objectives
• Proper action to take after a shoplifting incident
• Preventative shoplifting measures
• Recognizing a potential shoplifting situation
• Proper action to take during a shoplifting incident
Program ObjectivesProgram ObjectivesProgram ObjectivesProgram Objectives
• The Law & Apprehension
• Shoplifting Facts
• Elements Of Shoplifting
• Who is a Shoplifter
• What To Look For
Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics
Internal Theft35% - 40%
External Theft35% - 40%
Vendor Fraud7%
Paperwork Error20%
Approximate Retail ShrinkageYear 2012 in %
• Shoplifting has more than doubledsince 2000
Source: “Information and statistics provided by the National Association for Shoplifting Prevention (NASP) a nonprofit organization providing research-based shoplifting prevention initiatives including education, prevention, justice and rehabilitation programs
Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics
• Shoplifting is the most costly property crime in North America
• In the United States more than $13billion worth of goods are stolen from retailers each year.
Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics
• Approximately 1 in 10 customers is a potential shoplifter
• Men and Women shoplift about equally as often
Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics
• Shoplifters steal from all types of stores
• Shoplifting is most active in the month of December
Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics
• In 2012 it was estimated that shoplifters stole approximately $ 252.00 per incident
• An estimated 5 – 7 cents of everydollar a store charges is a built in cost to cover shrinkage
Facts and StatisticsFacts and StatisticsFacts and StatisticsFacts and Statistics
• Shoplifting is Stealing and is a Criminal Act
Elements of ShopliftingElements of ShopliftingElements of ShopliftingElements of Shoplifting
• A shoplifter must have the merchandise in his/her possession when being detained for the offense
Important Note:
Elements of ShopliftingElements of ShopliftingElements of ShopliftingElements of Shoplifting
• There is no real profile for a shoplifter. Contrary to the stereotype, shoplifters come from all walks of life and range from the well-to-do to the homeless
Shoplifter ProfileShoplifter ProfileShoplifter ProfileShoplifter Profile
People can be generalized into three major categories
• Those who will never steal
• Those who usually will not steal but may be tempted if the opportunity presents itself
• Those who will steal
Shoplifter ProfileShoplifter ProfileShoplifter ProfileShoplifter Profile
There are two types of Shoplifters
• Type A - Impulse Shoplifter - Usually a law abiding citizen who falls prey to human frailty
• Type B - Chronic Shoplifter • Kleptomaniac
• Chronic Compulsive Thief• Professional Shoplifter
Shoplifter ProfileShoplifter ProfileShoplifter ProfileShoplifter Profile
The Licensed Versionof the Shoplifting PreventionTraining Program contains all
PowerPoint Slides
Instructor:
DEMO VERSION