Senior Principal Assistant Director Malaysian Administration Modernisation and
Management Planning Unit (MAMPU) 19 November 2019
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SETTING NEW ECONOMIC GOALS
CONTENTS
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IT POLICIES
TRANSFORMING PUBLIC SERVICE DELIVERY
IT PROJECTS
05 MALAYSIA INITIATIVES IN STRENGTHENING ICT PERSONNEL
SETTING NEW ECONOMIC GOALS
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“The government would strive to ensure the effective delivery of government institutions,
monetary stability, comprehensive and inclusive big data, and knowledgeable civil society to
support the goals and programmes of shared prosperity” – YAB Tun Dr Mahathir Mohamad,
Prime Minister of Malaysia
SHARED PROSPERITY ASPIRATION (2030)
SETTING NEW ECONOMIC GOALS
3 Objectives • To ensure the income gap and people’s wealth would be
looked into
• To create a more structured, progressive, knowledge-based and high-value economy
• To become greater Malaysia, an important economic axis in Asia
SHARED PROSPERITY ASPIRATION
SETTING NEW ECONOMIC GOALS
IT POLICIES
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IT POLICIES
Definition: A set of ideas or a plan of what to do in particular situations that has been agreed to officially by a group of people, a business organization, a government, or a political party – Cambridge Dictionary
Open Data
General Circular - Implementation of Public Sector Open Data 2015
ICT Project Technical Approval
General Circular Letter – Guideline on Application of
Technical Approval and Project Monitoring in
Malaysia Public Sector
ICT Project Management
Public Service Development Circular – PTPA No. 3 Year
2018- Public Sector ICT Project Management
(PPrISA)
Common Application
PTPA No. 2 Year 2018 – MyMesyuarat (MyMeeting):
Meeting Management Digital Era Ecosystem
Circular and Guideline
Current IT Acts
Total 455 Acts for 25 Ministries
IT POLICIES
NO. ACT AREA
1 Digital Signature Act 1997 Internet Based Commercial transaction security
2 Computer Crimes Act 1997 Computer Crimes and Hacking
3 Copyright (Amendment) Act 1997 Copyright
4 Telemedicine Act 1997 Health Practice
5 NationaL Library Act 1972 (Amendment 2006) (Act 80).
Library Services including e-library
6 Deposit of Library Material Act 1986 Library services including digital artifact
7 Communication And Multimedia Act 1998 (pindaan 2006)
Communication And Multimedia
8 National Archive Act 2003 Digital Records Archiving
9 Electronic Commerce Act 2006 Electronic Commerce
10 Electronic Activity Act 2007 (AKTA 680) Electronic Government Transaction
11 Personal Data Protection Act 2010 Personal Data Protection (Commercial Use)
12 Evidence (Amendment) (No2 ) Act 2012 Digital Evidence
Regulations and legislations are now reviewed to ensure data sharing bariers/obstacles is handled and digitalisation needs
and methods are acceptable
Big Data Analytics https://www.mampu.gov.my/ms/data-raya-sektor-awam-
drsa Government Online Service Gateway, http://www.malaysia.gov.my
LAW & LEGISLATION TECHNOLOGY HUMAN PROCESS
DATA SHARING ISSUES
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TRANSFORMING PUBLIC SERVICE DELIVERY
MAPPING OF SDG GOALS TO 11TH MALAYSIA PLAN MID-TERM REVIEW PILLARS
CURRENT PUBLIC SERVICE LANDSCAPE
MID-TERM REVIEW, ELEVENTH MALAYSIA PLAN (MTR, 11MP) PILLARS
Reforming governance towards greater transparency and enhancing efficiency of public service
Enhancing inclusiveness development and wellbeing
Pursuing balanced regional development
Empowering human capital
Enhancing environmental sustainability through green growth
Strengthening economic growth Source: http://mea.gov.my/en/rmk/mid-term-review-eleventh-malaysia-plan-2016-2020
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SUSTAINABLE DEVELOPMENT GOALS
EMBRACING MEGATRENDS WITH DISRUPTIVE TECHNOLOGIES
CURRENT PUBLIC SERVICE LANDSCAPE
Source: http://www.pwc.co.uk/issues/megatrends.html
http://www.myforesight.my/2017/11/22/stem-education-preparing-the-future-workforce/ (22 Nov 2017)
SHIFT IN ECONOMIC GLOBAL POWER
DEMOGRAPHIC & SOCIAL CHANGE
RAPID URBANISATION
CLIMATE CHANGE & RESOURCE SCARCITY
TECHNOLOGY BREAKTHROUGH
Convergence of the physical, digital and biological worlds driven by HYPER-CONNECTIVITY and DIGITAL DATA AT THE CORE
PUBLIC SERVICE DELIVERY PRINCIPLES
GOVERNMENT ONLINE SERVICE
ONLINE 1 CITIZEN CENTRIC 2 END-TO-END 3
CASHLESS 4 SUSTAINABLE & RESILIENT 5
RM
TWELFTH PLAN 2021-2025
YEAR 2020
PLAN 2021-2025
Preparation
PREPARATION
IT PROJECTS
04 PREPARATION
PREPARATION
Source: Public Sector ICT Strategic Plan (2016 – 2020)
IT PROJECTS
• MyGovCloud@PDSA (Public Sector Data Center)
• Integrated Government Telecommunication Network (MyGov*Net)
• Unified Government Communication Collaborative Services (MyGovUC )
• Government Public Key Infrastructure (GPKI)
• Public Sector Cyber Security Framework (RAKKSA)
• Compliance to International Security Standard
• Malaysian Public Sector Business Process Digital Tools (MyISMS) & Business Continuity Management Systems (BCMS)
• Cyber Security Development Project (CSDeP)
• Malaysian Information Security, Governance, Risk and Compliance (MyISGRC)
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MALAYSIA INITIATIVES TOWARD DIGITALIZATION
DIGITAL GOVERNMENT INITIATIVES
CONSOLIDATED DIGITAL SERVICES
• Government Online Services Gateway (GOSG)
• MalaysiaBiz • 1Malaysia One Call Center
(1MOCC) • Government Mobile
Application Gallery (GAMMA)
• Digital Document Management System (DDMS) 2.0
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OPTIMISATION OF SHARED SERVICES & CYBER SECURITY
DATA DRIVEN GOVERNMENT
DYNAMIC & COLLABORATIVE ICT GOVERNANCE
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• Public Sector ICT Strategic Plan • Government Service Delivery
Digitalisation Plan • Public Sector Enterprise
Architecture (MyGovEA) • Collaborative Strategic with
Stakeholders • Policies & Guidelines
5 PROFESSIONAL & CAPABLE HUMAN CAPITAL
• Digital Government Competency & Capability Readiness (DGCCR)
• Capability Development Roadmap for ICT Scheme Personnel (CDR)
• Government Data Optimization Transformation Services (GDOTS)
i. Public Sector Big Data Analytics (DRSA) ii. Public Sector Open Data (DTSA)
• Government Information Sharing Hub (myGDX)
https://www.malaysia.gov.my
Structured Framework
Methodology
Repository
Standard/Reference
MALAYSIA INITIATIVES TOWARD DIGITALIZATION
BENEFIT REALISATION, COST OPTIMISATION, RESOURCE OPTIMISATION
Leadership Commitment
Capacity And Capability Building
Aggressive And Continuous Change Management
Reducing the fragmentation of ICT development
Enhance business planning and policy
development
Enhance sharing of information
Improve public
access to information
Identify future connected
government opportunities
Remove Redundancy and
Reduce Complexity
Fostering Democracy
Constituent Improvement
Economic Development
Financial Improvement
ENTERPRISE ARCHITECTURE
MALAYSIA INITIATIVES TOWARD DIGITALIZATION
Creative Content Digital Free Trade Zone
Cloud Computing
Hyper Converged Technology
Emerging Technologies
MALAYSIA INITIATIVES IN STRENGTHENING ICT PERSONNEL
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COMPETENCY AND CAREER DEVELOPMENT PLAN (CCDP)
To enhance the capabilities and competencies of the Public Sector's ICT personnel towards improving the effectiveness of digital service delivery.
To improve the skills and abilities of ICT personnel as an effort to produce competent and high performing human capital for the Public Sector.
To create a dynamic and attractive career ecosystem and retention of talent in the Public Sector.
To strengthen the management and planning aspects of ICT personnel's career advancement towards professional and competitive human capital.
Objective 1 Objective 2 Objective 3 Objective 4
• Program 1: Enhancement of Competency Development
• Program 2: Strengthen Expertise and Professionalism
Strategy 1: EMPOWERMENT OF ICT PERSONNEL
CAPABILITY
• Program 1: Enhancement of Career Advancement
• Program 2: Strengthening Leadership Development for Succession Planning
Strategy 2: EMPOWERMENT OF ICT PERSONNEL CAREER
ADVANCEMENT
• Program 1: Strengthening Development and Planning of Information System Services Scheme
• Program 2: Enhancement of ICT Personnel Records Management
Strategy 3: DEVELOPMENT OF PUBLIC SECTOR INFORMATION
SYSTEM SERVICES SCHEME
39 ICT Competency Domains
14 ICT Technical Expertise
16 Generic Competency Domains
Integrated
The implementation of an Integrated Training Programme at Government Training Institute (National Institute of Public Administration (INTAN) and industry.
Competency and Career Development Plan for Public Sector Information System Scheme 2018-2020
A plan comprising of competency development and career advancement planning for Public Sector Information System Services Scheme officers from the appointment to retirement.
CCDP 2018-2020
ICT STRATEGIC
MANAGEMENT
SYSTEM DEVELOPMENT
ICT INFRASTRUCTURE
MANAGEMENT
ICT PROJECT MANAGEMEN
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STRATEGY OF DATA AND INFORMATION
INFORMATION SECURITY
MANAGEMENT
10. DATA SCIENCE
11. KNOWLEDGE MANAGEMENT AND DIGITAL INFORMATION
12. SAFETY AND PROTECTION OF INFORMATION
13. INCIDENT MANAGEMENT AND ICT FORENSIC
14. ASSESSMENT OF GOVERNANCE AND INFORMATION SECURITY AUDIT
2. DATA CENTER MANAGEMENT
3. ICT ENTERPRISE MANAGEMENT
4. ICT NETWORK MANAGEMENT
5. SYSTEM REQUIREMENTS ENGINEERING
6. SYSTEM ENGINEERING
7. DATABASE MANAGEMENT
8. SOFTWARE QUALITY ASSURANCE (SQA)
14 ICT TECHNICAL EXPERTISE
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1. ICT PROJECT MANAGEMENT 9. ICT STRATEGIC MANAGEMENT
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Delivery- related (achieving results) 5. Analytical thinking 6. Achievement focus 7. Drafting skills 8. Flexible thinking 9. Teamwork and team leadership
Strategic (planning for the future) 1. Developing Talent 2. Organisational
Alignment 3. Strategic Networking 4. Strategic Thinking
Interpersonal (building relationships)
10. Client focus 11. Diplomatic sensitivity 12. Influencing 13. Negotiating 14. Organisational knowledge
Communications 15. Verbal Communication 16. nonverbal Communication
16 GENERIC COMPETENCY DOMAINS
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Reference: The OECD Competency Framework – Core Competencies
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02
03
SETTING NEW ECONOMIC GOALS
CONTENTS
04
IT POLICIES
TRANSFORMING PUBLIC SERVICE DELIVERY
IT PROJECTS
05 MALAYSIA INITIATIVES IN STRENGTHENING ICT PERSONNEL
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Prime Minister’s Department, Malaysia. All information is the property of MAMPU and any unauthorized reproduction is prohibited
TERIMA KASIH
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