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The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein.This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
Disclaimer
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SAP Cloud Platform Extension SuiteSimplify development of your application extensions
Digital Experience
Digital Process Automation
Development Efficiency
MobileFioriWork ZoneConversational AI
Best runEnterprise grade
Ready-to-usepractices & guidelines
intelligent technologiesbusiness services & applications
Third-PartydSAPa
Multi-Cloud Foundation
Business Application StudioLow Code ToolsProg Models/RuntimesDevOpsEnterprise Messaging
Workflow ManagementIntelligent RPALive Process ContentProcess Mining
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Creating a Digital Workplace for the Intelligent Enterprise
Connect People
Find experts and help
Communicate & understand
ToContent
Learn and grow
Share information & knowledge
To Processes
Streamline the complex
Integrate with business applications
ToData
Make intelligent decisions
Solve problems
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SAP Work Zone
SAP Work Zone is cloud-based digital workplace application that provides collaborative work experiences to connect people to information, business processes and data to get work done quickly and efficiently
Benefit§ Increase user productivity by quickly accessing apps, processes and information § Increase user engagement by providing integrated information and collaboration
tools§ Speed up decision making by providing an integrated environment for
collaboration, workflows, business apps, reports and information
Key capabilities
§ Central access for apps, tasks, notifications, information and communication § Integrated collaboration capabilities § Seamless SAP and third-party apps integration§ Extensible framework for development, customization and branding
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SAP Work Zone at a Glance
EMPLOYEE-FOCUSEDPersonalized and easy to use with role-based data
TEAM COLLABORATIONSelf-service personal, project, topical, departmental and community workspaces
LAUNCHPADA centralized location for your SAP business applications, data and processes
SEARCHDiscover and find information with powerful
content and document indexing
INTEGRATE EXPERIENCE MANAGEMENTEngage, monitor and measure with
Qualtrics embedded within the experience
MY INBOXNotification inbox for workflow and guided
experiences that matter to you
SAP BUSINESS APPSQuick access to SAP S/4HANA and other frequently used business apps
GUIDED WORKFLOW EXPERIENCEGuide people through complex processes, providing information, support and content related to the task with workflow integration
MOBILE READYAnytime, anywhere access with responsive web and a dedicated mobile app
UI INTEGRATION CARDSEmbed and display SAP and third party
business data from across your organization
KNOWLEDGE BASECreate, retain and share knowledge
across the entire organization
SELF SERVICE INTRANETEasy-to-manage, self-service for the entire organization
COMMUNICATE AND ENGAGESelf-sufficient, freeform layout and drag-and-drop design to engage employees
EXTEND AND DEVELOPExtend with full IDE based on SAP Business
Application Studio
INTEGRATE CONVERSATIONAL AIDevelop and integrate chatbots
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SAP Work ZoneArchitecture
Your DatacenterCloud
Connector
INTERNET
or Business Suite
Firewall
Connectivity
Subaccount: Cloud Foundry
Work Zone
Business ApplicationStudio
Conversational AI
UI ThemeDesigner
Identity Authentication
Design Time Environments
Workspaces
Launchpad
My Inbox
ContentCards & Widgets
Search Notifications
...
HTTPS
ON-PREMISE
SAP Cloud Applications
Third-Party Applications
Application Clients
Secure tunnel
HTTPS
HTTPS
trust
Microsoft ApplicationsHTTPS
Mobile Services
Workflow Management
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SAP Work ZoneData Centers
Location: NetherlandsIaaS Provider: Microsoft Azure
Location: GermanyIaaS Provider: Amazon Web Services
Location: US WestIaaS Provider: Microsoft Azure
Location: US EastIaaS Provider: Amazon Web Services
Location: SingaporeIaaS Provider: Amazon Web Services
Location: AustraliaIaaS Provider: Amazon Web Services
More details at SAP Help Portal
Location: BrazilIaaS Provider: Amazon Web Services
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Overview of Use Cases
IntegratedDigital Workplace
Collaborative Employee
Experience
B2B (Supplierand Dealer Portal)
SAP Work Zone
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SAP Work ZoneFunctional Scope
Baseline (or Core)Functionality
ExtendedFunctionality
SAP Work Zone Industry and Line-of-BusinessSolutions
§ Integration with SAP S/4HANA, SAP SuccessFactors and other business apps
§ Collaboration with workspaces, feeds, forums, knowledge base, wikis, polls, etc.
§ Native mobile app for iOS and Android
§ Integration with additional SAP Cloud Platform services, e.g. Workflow, Mobile, Conversational AI, etc.
§ Cloud development and extension environment to create UI Integration Cards and workflows
§ Integration with Microsoft SharePoint and Microsoft Teams
SAP Work Zone for HR1,2
WORKFLOWS: • Spot Award• Return to Workplace (HRBP/Admin)
UI INTEGRATIONCARDS:
• Profile Card• Org Chart Card
• Time Off Card• Pay Statement Card
… and more!
HOMEPAGES ANDWORKSPACES:
• HR Zone• Manager Zone
• Learning Zone• Return to Workplace (Admin)
1. Restricted to HR use cases that integrate with SAP SuccessFactors systems.2. Restricted to use of native mobile app delivered with SAP Work Zone.
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Manual integration§ Administrator creates and configures each content item,
such as role or application (incl. tile visualization)
§ Integration of specific applications using predefined templates for SAPUI5 / Fiori apps, Web Dynpro ABAP, SAP GUI for HTML, or generic Web application.
Content federation§ Federation of business content enables sharing of existing
roles and assigned applications from other solutions
§ Integrated solution can act as content provider by exposing content structure in common data model (CDM) format
Learn more about integrating business content
Business Applications IntegrationLaunchpad: integration options
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Microsoft Teams§ Work in Microsoft Teams and SAP Work Zone on the
same information with the same people in your organization
§ Have a corresponding Microsoft Teams space and workspace for your team collaboration, such as for learning rooms
§ Add your private “My Workspace” area to Microsoft Teams to reduce UX context switches
Microsoft SharePoint§ Work on the same documents with Microsoft
SharePoint integration and add a content widget to your pages in SAP Work Zone
Integration with Microsoft Teams and Microsoft SharePoint
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Mobile ExperienceNative App for SAP Work Zone
Access workspaces and business information anytimeand everywhere
FEED WITH CONTENT UPDATES
MY INBOX
WORKSPACES
BUSINESS APPS
KNOWLEDGE BASE
SEARCH
SELF SERVICE INTRANET
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Mobile ExperienceSAP Mobile Cards
SAP Mobile Cards enables mobile consumption of UI Integration Cards automatically
Users can choose to take business information and “copy” it to their mobile device
Full offline availability with background updates
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Conversational Experience for SAP Work Zone
SAP Conversational AI (CAI) is end-to-end bot building platform used by SAP and external developers to train, build, integrate, connect and monitor bots.
SAP Work Zone provides out-of-box integration with SAP Conversational AI*. It allows to configure a chatbot that interacts with the users and helps them with their tasks.
* While product has built-in integration, SAP Conversational AI requires separate license
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UI Integration Cards:
§ Small content building blocks, consolidating data from different systems into one page
§ Declarative, consistent, easy to consume
§ Cards from different business apps can be added to a workspace
SAP Business Application Studio based development environment for UI Integration Cards
§ Custom built cards can be leveraged to visualize external system content
§ Provides templates for various types of UI Integration Cards
UI Integration CardsSAP Business Application Studio – SAP developer tools
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Content PackagesSimplified delivery of various content artifacts together
CONTENT PACKAGE
WorkspaceTemplates
WorkflowsUI Integration
Cards
Content Artifacts
SAP Work ZoneBundle various content artifacts
to single deployable unitwith SAP Business Application Studio
Deploy Content Package to SAP Work Zone:the artifacts extracted and deployed automatically,
all together
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Content PackagesTypical development scenarios
CONTENT PACKAGE
WorkspaceTemplates
WorkflowsUI Integration
Cards
Content Artifacts
Build complex extension for SAP Work Zone with functional dependencies
Build industry or line of business solution for SAP Work Zone with many artifacts
Content Packages simplify deployment (and distribution) process when you…
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How SAP Work Zone can be extended?Summary
Integrate and enable business content from SAP and third-party apps
Design and run workflows for business processes
Develop and enable conversational experience for the most often employees’ requests
Develop and provide mobile experience with corporate branding and enterprise features
Design Time
SAP Business Application Studio SAP Business Application Studio SAP Conversational AI SAP Business Application Studio with MDK*
Runtime
SAP Work Zone SAP Cloud Platform Workflow Management (integrated with SAP Work Zone)
SAP Conversational AI(integrated with SAP Work Zone)
SAP Work Zone mobile app
Artifacts
UI Integration Card Workflow Chatbot Mobile app*
Content Package Content Package
* MDK to extend existing SAP Work Zone mobile app is planned
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Digital Workplace for the Intelligent EnterpriseCustomer value
Provide a unified experienceIncrease employee engagementPersonalize the experience
Extend and customize to your needs
Improve business agilityConduct business anywhere
Deliver an integrated user experience
Increase productivity powered by intelligence
Gain faster access to information
For the user For line of business For IT
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Further information
SAP Public WebSAP Work Zone Homepage: https://www.sap.com/products/workzone.htmlSAP Help Portal: https://help.sap.com/viewer/product/WZ/Cloud/en-USSAP Customer Influence Portal: https://influence.sap.com/sap/ino/#campaign/2279SAP Discovery Center: https://discovery-center.cloud.sap/SAP Road Maps: https://roadmaps.sap.com/
SAP Education and Certification Opportunitieshttps://training.sap.comCP100: SAP Cloud PlatformCLD600: SAP Work ZoneCLD200: SAP Cloud Platform — Enterprise Extensions
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Further information – SAP TechEd (Dec 8-10, 2020)
Related SAP TechEd sessions§ DEV121 – Customer Experience at Döhler with SAP Work Zone for HR§ DEV210 – Engage, Empower, and Innovate with SAP Work Zone§ DEV211 – Recommendations for Building a Central Entry Point on SAP Cloud Platform§ IIS102 – SAP Fiori Launchpad: What’s Hot and What’s New§ DEV805 – Road Map: SAP’s Portal Offerings and SAP Work Zone§ DT267 – SAP Fiori for SAP S/4HANA – Rapid Activation and Content Management
Public SAP Web sites§ SAP Community: https://community.sap.com/topics/portal§ SAP products: https://help.sap.com/viewer/product/WZ/Cloud/en-US§ SAP TechEd registration: https://events.sapteched.com/pages/sap/sapteched2020/index§ Blog post related sessions: https://blogs.sap.com/2020/11/11/digital-experience-and-portals-
at-sap-teched-2020-get-ready/
Thank you.Contact information:
Dr. Nicholas NicoloudisMachine Learning Principal (APJ)[email protected]
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The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.
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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, andfunctionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions.
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