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Ankur Jain | Product Manager – RoboHelp and Technical Communication Suite
Twitter @ankurjain8 | Email [email protected]
New in Adobe RoboHelp 9
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Adobe RoboHelp 9 – Inputs & Outputs
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Adobe RoboHelp turns 20
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Adobe revolutionizes how the world
engages with ideas and information
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“CONTENT”TO
“CONTENT
+APPLICATIONS”
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Industry Challenges: What we are hearing from TechComm customers
Users want more from
documentation... more
interactive, collaborative, personalized,
rich documentation
and socially-enabled
experiences… and they want
this on multiple devices.
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http://www.flickr.com/photos/didbygraham/
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Team Collaboration
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Team Collaboration is Essential!
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Cloud-based Reviews in Adobe RoboHelp 9
Create PDF for Review from Adobe RoboHelp 9
Refresh to see otherReviewer’s comments
Reviewers only need
free PDF Reader
Adobe ID / Password
Import PDF comments Into RoboHelp 9
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Create PDF for Review from Adobe RoboHelp 9
Refresh to see otherReviewer’s comments
Reviewers only need
free PDF Reader
MS SharePoint-based Reviews in Adobe RoboHelp 9
Import PDF comments Into Adobe RoboHelp 9
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Content Re-use: Shared Resources
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Documentation has remained static for 20 years
Microsoft WinHelp circa 1990
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RoboHelp 9: Making User Assistance Social
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=+ +Flash Player WebKit HTML Engine
(used in Safari Browser)PDF Reader Adobe AIR
Adobe AIR Help 2.0 - Powers the Next Generation of Documentation
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Making User Assistance Social
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User-generated Content
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User-generated Content Revolution: Everyone is a Publisher
Twitter: 95,000,000 Tweets per day. 1,100 updates for second
Facebook: More than 30 billion pieces of content (web links,
news stories, blog posts, notes, photo albums, etc.) shared
each month
Google: 34,000 searches per second (2 million per minute;
121 million per hour; 3 billion per day; 88 billion per month,
figures rounded)
Wikipedia (English): There are currently 3,508,389 articles
YouTube: Over 35 Hours of Video Uploaded Every Minute
Blogs: There are152,301,210 according to blogpulse.com
Flickr: Reported hosting more than 5 billion images In
September 2010
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RoboHelp 9: Embracing the User-generated Content Revolution
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Dynamic User-Centric Content
Deliver Personalized Content“Right Content for Right People”
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RoboHelp 9: Dynamic User-Centric Content
Right Content for Right People
Deliver Personalized Information
Multiple Help Systems in One
Create multiple categories with different TOC, Index, Glossary,
Skins, conditional Text, Variables and more
Exclusion of unreferenced topics and baggage files from Search
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Multi-device Publishing
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Mobile Revolution: A Fundamental shift in the way we consume content
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RoboHelp 9: Multi-device Publishing via ePub Standard
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ePub from Adobe RoboHelp 9
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Authoring Enhancements
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Adobe RoboHelp 9 - Authoring Enhancements
MS Office 2010 Support. 32bit native, runs on 64bit systems
Automated CSH Authoring
Preview Topics in multiple Browsers before you publish them
Support for additional Browsers (Chrome)
Paste Rich HTML Content from Word, Excel and Browsers
Direct Publishing to MS SharePoint
Exclusion of unreferenced topics and baggage files from Search
Many Usability Enhancements
Online Help is now based on Adobe Community Help
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“CREATION”TO
“CREATION
+OPTIMIZATION”
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Content Optimization Strategy – CMEI Model
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Create Content
Measure
Execute/ Improve
Innovate
Content usage, search patterns, geo, & effectiveness
Improve content and interact with end users
Optimize
Create Optimize
Using RoboHelp Server
Using RoboHelp
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Adobe RoboHelp Server 9
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Provides specialized Analytics for technical documentation
Offers flexible ways of publishing to different audiences
Provides a powerful search engine to produce better results
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®
Adobe revolutionizes
how the world
engages with ideas
and information anytime,
anywhere and through
any medium
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