RETAIL SUPPLY CHAIN CONFERENCE 2015
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RETAIL SUPPLY CHAINCONFERENCE 2015
RETAIL SUPPLY CHAIN CONFERENCE 2015
RETAIL SUPPLY CHAIN
CONFERENCE 2015
2015 STATE OF THE RETAIL SUPPLY CHAIN
Moderator: BRIAN GIBSON Wilson Family Professor of SCM
RETAIL SUPPLY CHAIN CONFERENCE 2015
Mark HolifieldEVP Supply Chain & Product Development
Bill HutchinsonChief Supply Chain Officer & Senior Vice President
Dave ReiffSenior Vice PresidentSupply Chain West GBU
Farrokh AbadiPresident and COOMerchandise Availability Solutions
RETAIL SUPPLY CHAIN CONFERENCE 2015
AGENDA
• 5th Annual SRSC Report– Preview of Key Findings
• Expert Perspectives– Major themes and strategies– Hot topics for 2015
• Audience Q&A
RETAIL SUPPLY CHAIN CONFERENCE 2015
5th Annual Study Overview
Key Themes
– Strategy & investment
– Omni-channel delivery
– Transportation challenges
– Supply chain integration
– Five year retrospective / prospective
Study Participants
Sales > $1 billion 94%
Omnichannel 83%
Vice President level 88%
SCM experience 28 yrs.
Purpose: Investigate SCM practices that positively impact retailer success
RETAIL SUPPLY CHAIN CONFERENCE 2015
PANEL PERSPECTIVES
Strategy 2015
Transportation
Omnichannel
Role Expansion
Key issues & drivers
Innovative practices
Future considerations
RETAIL SUPPLY CHAIN CONFERENCE 2015
AUDIENCE POLLING QUESTIONWhat is your company’s 2015 supply chain focus?
A. Control supply chain costB. Enhance customer serviceC. Support revenue growthD. Balance cost and serviceE. Something else
RETAIL SUPPLY CHAIN CONFERENCE 2015
KEY FINDINGS: STRATEGY
“We need capabilities that allow us to be responsive and grow with the customer. It’s a three-legged strategy: support omnichannel, differentiate the experience, and deliver value.”
RETAIL SUPPLY CHAIN CONFERENCE 2015
EXPERT VIEWS: STRATEGY
• As we enter Q2 of 2015…
– What’s driving your supply chain strategy? – How are you investing to support these needs?
RETAIL SUPPLY CHAIN CONFERENCE 2015
What is the best description of your company?A. RetailerB. Product ManufacturerC. Logistics Service ProviderD. Technology ProviderE. Something else
AUDIENCE POLLING QUESTION
RETAIL SUPPLY CHAIN CONFERENCE 2015
What is your primary transportation challenge?A. Trucking capacity shortagesB. Increasing cost of serviceC. Seaport congestion D. Intermodal congestionE. Something else
AUDIENCE POLLING QUESTION
RETAIL SUPPLY CHAIN CONFERENCE 2015
KEY FINDINGS: TRANSPORTATION
“It’s almost a transportation perfect storm. You’ve got new hours of service regulations, driver shortages, equipment shortages, and infrastructure issues. Our ability to move product and grow the economy will be really challenged.”
RETAIL SUPPLY CHAIN CONFERENCE 2015
PANEL VIEWS: TRANSPORTATION
• What are your primary transportation challenges?
• When the West Coast labor issues are resolved, will the bottlenecks go away?
• How are you responding to these major issues?
RETAIL SUPPLY CHAIN CONFERENCE 2015
AUDIENCE POLLING QUESTION
What is the most critical omnichannel capability?A. Cross-channel inventory accuracyB. Ability to ship from anywhere in the networkC. Real-time inventory visibility D. Fulfillment cost knowledgeE. Shared inventory across the channel
RETAIL SUPPLY CHAIN CONFERENCE 2015
KEY FINDINGS: OMNICHANNEL
“We believe the best way for us to support omnichannel is to not manage it as a separate business physically, but to try to integrate it with our store fulfillment.”
RETAIL SUPPLY CHAIN CONFERENCE 2015
PANEL VIEWS: OMNICHANNEL
• What are the key fulfillment capabilities and attributes of best-in-class omnichannel retailers?
• What role does inventory accuracy and visibility play in omnichannel success?
• How can technology investments enable inventory visibility and best-in-class fulfillment capabilities?
RETAIL SUPPLY CHAIN CONFERENCE 2015
AUDIENCE POLLING QUESTION
In which area is SCM engagement the highest?A. Demand forecastingB. Store replenishmentC. Inventory allocationD. Delivery schedulingE. Something else
RETAIL SUPPLY CHAIN CONFERENCE 2015
KEY FINDINGS: CHANGING ROLES
“We’ve got to be aligned between how we buy, how we flow goods, and the capability that we have in the physical supply chain to facilitate our fast fashion apparel initiative.”
RETAIL SUPPLY CHAIN CONFERENCE 2015
PANEL VIEWS: CHANGING ROLES
• How are the responsibilities and roles of your supply chain team changing?
• Why are retailers expanding the roles of supply chain executives to include global sourcing and product development?
RETAIL SUPPLY CHAIN CONFERENCE 2015
Audience Polling Question
Which question should the panel address?
A. How does/can your supply chain facilitate omnichannel profitability?
B. Over the next five years, what are the biggest opportunities for your supply chain?
C. What supply chain challenges and issues keep you awake at night?
RETAIL SUPPLY CHAIN CONFERENCE 2015
AUDIENCE INPUT
• Questions for our panelists
• Session feedback• Please evaluate the session
• Research study questions• [email protected]
RETAIL SUPPLY CHAIN CONFERENCE 2015
THANKS TO OUR PANELISTS Mark HolifieldEVP Supply Chain & Product Development
Bill Hutchinson
Chief Supply Chain Officer & Senior Vice President
Dave ReiffSenior Vice President, Supply Chain West GBU
Farrokh AbadiPresident and COO Merchandise Availability Solutions
RETAIL SUPPLY CHAIN CONFERENCE 2015
RESEARCH TEAM AND PARTNERSBrian Gibson
Cliff Defee
Rafay IshfaqSCM Faculty Members
Lisa LaBruno
Senior Vice President, Retail Operations
Carlos PerezVice President, Global Marketing