Transcript
Page 1: Rapid Usability Testing - Introducing Café Test to Product Development

Rapid Usability Testing – Introducing Café Tests to Product Development, 10.10.20139th ebay Tech Talk Maximilian Wambach Interaction Architect @mobile.de

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Bring costumer in as early as possible – especially hard on mobail

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Source: Google I/O 2013 - Enchant, Simplify, Amaze: Android's Design Principles

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Researcher shows a group of people (approx. 5 to 7) a prototype or finished product and has them fulfill a defined task. Happens outside the building. Mostly without specific recruiting.

Café Testing

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Selected projects

1. Sell Your Item 2. Multi-/Make-Model

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Learn Build

Measure Sell Your

Item

Multi-/Make-Model

Multi-/Make-Model

Sell Your Item

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1. Sell Your Item 2. Multi-/Make-Model

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Scribbles User Test Build MVP

© axbom (flickr)

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User Test on clickable Prototype based on Scribbles

ScribblesScribbles User Test Build MVP

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ScribblesScribbles User Test Build

Change the concept based on the learning from the User Test

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Drastical reduction and prioritization of features based on our learnings

User Test BuildScribbles

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User Test BuildScribbles

Did we develop the right features to go live?Did we produce any usability issues by reducing scope?

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What worked?

… approaching people.… find out about users mental

model.… find out if we cut out to many

features.… see how users use their phone.

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What did not work?

… get users deeply involved.… dig deep.… build segments.

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1. Sell Your Item 2. Multi-/Make-Model

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• Pic of ebay campus

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What worked?

… approaching people.… fast feedback on different design

soulutions.… notice when people expect the

feature in their search flow.

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What did not work?

… get more than 3 min of users’ time.

… get detailed feedback.… consistent “question stream”.… get user’s imagination going.

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1. It won’t answer all your questions.

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2. Be specific.

Love is in the air?

Wrong. Nitrogen, Oxygen, Argon and Carbon Dioxide are in the air.

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3. It’s not for everyone.

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Researcher shows a group of people (approx. 5 to 7) a prototype or finished product and has them fulfill a defined task. Happens outside the building. Mostly without specific recruiting.

Café Testing

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Useful resources

Just Enough ResearchEricka Hall

Articleshttp://www.uxbooth.com/articles/the-art-of-guerilla-usability-testing/

http://www.slideshare.net/andybudd/guerilla-usability-testing

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Thank you for your attention!Questions?

Maximilian Wambach | Interaction Architect@mwambach1


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