Connect with your customer/leads on Social Media
You can also send custom messages based on your customer’s website behavior by integrating Plumb5 analytics data
Invite customers to be a
part of your FB social community
Sendcustom offers to
your customers on FB &improve conversions
Know your customers
sentiments and their clout & advocate
them appropriately
Social Customer App for Effective Conversion
Feature Advantages Benefits
Customer Search Know which of your customers are not connected to you on your FB social community
Send Invites and make them part of your community so that they don’t miss out on your periodical updates
Customer Messaging Send custom messages/offers directly to your customer’s Facebook message box
Increase Open/Click rate of your conversion campaigns by 5 times in comparison to traditional email messaging
Customer Social Sentiments
Know what your customer feels about your product by monitoring product related comments/postson social media
Derive Insights from your customer feedback and create effective custom communi-cation based on their sentiments
Customer Influential Scores
Know your customer’s influential scores and influenced scores
Know your customer influential capacity and advocate them appropriately
Integrated with Klout for Customer Influential Scores.
Screenshots
Import email addresses of your
customers or leads
After the list is imported, click the Facebook button
on the right, to check available customers on
You can also tag your customer website behavior by integrating with website
analytics
All Profiles, that are public, will appear with the profile
image and the FB name
Create a group
Select a user and add him to the new group,
created by you
Create your message
Select Template and Group and send
messages to their FB Message box
Measure the campaigns by Opens, Clicks and Opt-outs
Sentiments tagging by customer
Your messages appears like this on
Thank you!
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