Page 1
Programme title:
Programme code:
Teaching mode:
NFQ level1:
Programme (total) ECTS2:
Programme modules:
Recommended sequence for registration of modules:
Entry requirements:
Programme learning outcomes:
Professional Diploma in Financial Services
PDBUS013
Part-time
Level 8 (Undergraduate)
20 ECTS
You study three modules:• Principles and Practice of Banking• Principles of Credit Risk• Customer Experience Management
No restrictions
• Individuals seeking admission to the Professional Diploma in Financial Services will have at least 3 years’ experience in a Retail Banking role, have completed a 30 ECTS Special Purpose Award/s at Level 7 NFQ e.g. Professional Diploma in Financial Advice and completed 1 of IOB’s specialist Special Purpose Awards (min 10 ECTS) at Level 8 from IOB’s suite of specialist programmes
• Admission will also be considered from individuals who possess an Honours Degree (min Hons. 2.2 Level 8 NFQ) with at least 3 years’ experience in a Banking role, and have completed 1 of IOB’s specialist Special Purpose Awards at Level 8 (Min. 10 ECTS) from IOB’s suite of specialist programmes
On successful completion of the programme, graduates will be able to:
• Broaden and deepen your technical understanding of the main activities in banking and associated risks
• Develop a highly marketable and transferable skill set, including decision making, problem-solving, communication and analytic skills
• Enhance your critical awareness and understanding of the contemporary issues in financial services
Professional Diploma in Financial Services
1NFQ: National Framework of Qualifications2ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours
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Module title:
Module code:
ECTS1:
Total effort hours:
Delivery method (Must add up to total effort hours):
Assessment:
Pass mark:
Module learning supports2:
Programme Manager:
Programme Manager contact details:
Module learning outcomes:
Principles and Practice of Banking
FIN4047B
10 ECTS
250 Hours
This module, which is a level 8 (NFQ) 10 ECTS credit module, requires approximately 250 hours of total student effort, including the assignment, the MCQ test, recorded lectures, workshops, independent study and examination.
Written paper – exam 60%, duration – 3 hours essay style, Continuous assessment – 10% Multiple choice online test and 30% Written assignment.
40%
Textbook, study guide, webinars and workshops.
Aisling O’Sullivan
On completion of this module, students will be expected to be able to:
• Apply their understanding of theories and core principles underpinning banking in a real-world context
• Identify the range of risk banks are exposed to and be able to evaluate and implement risk-mitigation strategies
• Critically evaluate the transmission of banking risks and the wider societal implications
• Critically reflect upon their professional practice and their role and contribution within the banking profession
1ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours. 2Module learning supports - specific module content will be outlined during semester of study and is subject to change. The study guide contains the most up to date information.
Page 3
Module title:
Module code:
ECTS1:
Total effort hours:
Delivery method (Must add up to total effort hours):
Assessment:
Pass mark:
Module learning supports2:
Programme Manager:
Programme Manager contact details:
Module learning outcomes:
Principles of Credit Risk
FIN2022B
5 ECTS
125 Hours
This module, which is a level 8 (NFQ) 5 ECTS credit module, requires approximately 125 hours of total student effort, including the assignment, the MCQ test, recorded lectures, workshops, independent study and examination.
Written paper – exam 85%, duration – 2 hours essay style, Continuous assessment – 15% Multiple choice online test.
40%
Six sets of notes, study guide, 4 readings, webinars and workshops.
Laura Finnegan
• Explain the components of the credit risk management framework, including credit risk and how it links to the Profit & Loss, Balance Sheet and the customer.
• Explain the cannons of lending and apply to credit risk assessment.
• Understand the concepts of Basel bank’s capital, stress testing, impairment provision and how loan losses and capital are linked
• Appreciate the key credit lessons arising from the Irish banking crises.
1ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours. 2Module learning supports - specific module content will be outlined during semester of study and is subject to change. The study guide contains the most up to date information.
Page 4
Module title:
Module code:
ECTS1:
Total effort hours:
Delivery method (Must add up to total effort hours):
Assessment:
Pass mark:
Module learning supports2:
Programme Manager:
Programme Manager contact details:
Module learning outcomes:
Customer Experience Management
FIN2011B
5 ECTS
125 Hours
This module, which is a level 8 (NFQ) 5 ECTS credit module, requires approximately 125 hours of total student effort, including the assignment, the MCQ test, recorded lectures, workshops, independent study and examination.
Written paper - exam 60%, duration - 2 hours essay style, Continuous assessment - 10% MCQ, 30% Written assignment.
40%
Recommended readings, study guide, webinars and workshops.
Aisling O’Sullivan
On completion of this module, students will be expected to be able to:
• Explain what is meant by CEM
• Explain the key stages in the CRM process
• Demonstrate an understanding of the customer relationship cycle and the implications for financial institutions
• Demonstrate an understanding of what customers value in their relationship with their financial institution
• Discuss the ethical conduct underpinning interactions with customers
• Assess the implications of regulation on CEM practices
1ECTS stands for European Credit Transfer System (ECTS). 1 ECTS = 20/25 total student effort hours. 2Module learning supports - specific module content will be outlined during semester of study and is subject to change. The study guide contains the most up to date information.