Process Driven Improvements for MSMEs
Offered by
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Fermata - Enabling Success at Each Level
2007
2012
:Consulting : + :Trainings :
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PDI-Corporates
3
* Produce / manufacture goods* Employ plant & machinery* Investment (INR): > 25 Lakhs & < 10 Crores
Understanding MSMEs - (MSME Development Act, 2006)
2013
Micro Small & Medium Enterprises
Manufacturing Enterprises
Service Enterprises
* Render / provide services* Employ equipments* Investment (INR): >10 Lakhs & < 5 Crores
PDI-Corporates
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Role of MSMEs
2013
How Important are they?
30 million MSME Units in India (2012)
12 million persons
by 2015
Con
trib
utes
45%
of
indu
stria
l out
put (
SMEs
)
Contributes 40% of
exports (SMEs) Contributes 40% of
exports (SMEs)
8000 quality
products
Contributes to GDP @ 17% (SMEs -2011)
PDI-Corporates
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Challenges faced by MSMEs
2013
1. Banking finance (inadequate, untimely)
2. Limited capital and knowledge
3. Non-availability of suitable technology
4. Low production capacity
5. Ineffective marketing strategy
6. Constraints on modernization & expansions
7. Scarcity of skilled labour at affordable cost
8. Hurdles with Government agencies
PDI-Corporates
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How processes can help?
2013
Provide insight of activities to management
Make ‘system’ function & not person oriented
Reduce ‘fire fighting’
Get ‘repeatable’ and ‘consistent’ success
Plan proactivelyImprove continuously
PDI-Corporates
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When to improve processes?
2013
DON’T WAIT FOR
Enterprise to grow
‘unmanageable’(people & sales)
Customer to enforce systems
Fire fighting to occur
OR continue
PDI-Corporates
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Benefits to MSMEs
2013
Improved quality of products and/or services
Improved customer satisfaction
Repeat Orders
Improved business performance
Sales
Profit
Expansion
Process Consulting – Service by Fermata
Process Gap Analysis Study existing processes (documents, interviews) Compare with the required process framework (standards,
models) Identify the industry’s best practices Prepare the gap analysis document
Process Definition Prepare and/or update the processes and related artifacts
(templates, checklists, guidelines, forms) Review the processes, obtain users feedback and approve the
processesImplementation Pilot the processes and carry out corrections Implement on full scale (institutionalization)
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PDI-Corporates
Fermata’s offerings
2013
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Certification TUV Rheinland
Process
Funding
Business Plan Funding Plan
ImplementationProcess Gap analysis Process definition
Document Adequacy Certification
Feasibility study
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Sample of Consulting Services
• Agricultural Sector – Plant in Ethiopia• Plastic Industry
• Finishing School in Banking Domain• Industrial Engineering Space• Financial Plan for Bank Loan• Growth Model for a Restaurant
• Telecom Service Space• Telecom Hardware Space• Mobile VAS Space• Telecom Education Space
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PDI-Corporates
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Training Offerings
2013
Customer Facing SkillsService CulturePersonal Effectiveness SkillsProject ManagementTechnologyQualityFinance
PDI-Corporates
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At Your Service
2013
www.fermata.co.in
E-mail:
Phone:
+91-934 294 2171
+91-990 136 6375
+91-988 065 5481