POD 101Introduction to Point of Dispensing
Emergency Preparedness and Response Program &Community Health Services
Version 1.1
OBJECTIVES
Participants will be able to:– Define the purpose of the POD– Describe how a POD is organized– Explain the five client areas in the POD
AGENDA
What is the purpose of POD? How a POD is organized? What happens in the POD?
What is the Purpose of the POD?
POD PURPOSE
Point of Dispensing Large scale dispensing site to provide
preventive antibiotics or vaccination Not a treatment site
POD PURPOSE
Response to emergency health situations Adaptable to a variety of hazards and disease
outbreaks– Anthrax– Smallpox– Pandemic Flu– Bacterial Meningitis– Hepatitis
How is a POD organized?
POD ORGANIZATIONAL STRUCTURE
Public Health Emergencies Various types of emergencies POD size varies
ORGANIZATION OF POD Incident Command System (ICS) Chain of Command
– Standardizes communication & path of critical information Span of Control
– One (1) to Seven (7) Rule Modular Organization
– Flexible to fit incident scale and staffing requirements (Between 46-76 staff per shift)
– Expand/Contract depending on incident’s need– Positions filled as needed
INCIDENT COMMAND SYSTEM (ICS)
Universal on-scene emergency management Used by all response agencies Common organizational structure Clear communication Prevent duplication of services
ICS SECTION
COMMAND
LOGISTICS
PLANNING/INTELLIGENCE
OPERATIONS
FINANCE/ADMINISTRATION
CHAIN OF COMMAND:COMMUNICATION
StaffStaff
Team Team LeaderLeader
Group Group SupervisorSupervisor
Section ChiefSection Chief
POD Site POD Site ManagerManager
POD ORGANIZATIONAL CHART
POD SITE MANAGER
LIAISON OFFICER(Optional)
SAFETY OFFICER
PUBLIC INFORMATIONOFFICER(Optional)
POD SITE LOGISTICS
Section Chief
POD SITE PLANNING-INTEL
Section Chief
POD SITE OPERATIONSSection Chief
SUPPLYGroup Supervisor
PHARMACY SUPPLY
Group Supervisor
EVALUATION Group Supervisor
REGISTRATIONGroup Supervisor
REGISTRATION TEAM 2(Optional)
Unit Leader
EVALUATION TEAM 1Unit Leader*
REGISTRATION TEAM 1Unit Leader
Communication /IT Staff (1)
Pharmacy Supply Staff (1)
Supply Staff (2)
Runner (1)
Registration Staff (6)
DOCUMENTATIONGroup Supervisor COMMUNICATION / IT
Unit Leader
SITUATIONAL ANALYSIS
Group Supervisor
Situational AnalysisStaff (1)
DocumentationStaff (1)
PERSONNELGroup Supervisor
Personnel Staff (2)
Q & A Staff (2)
Dispensing Staff (6)
Runner (1)
DISPENSING Group Supervisor
DISPENSING TEAM 1 Unit Leader
Runner (1)
Registration Staff (6)
POD Management Staff
Runner (1)
Q &A(Optional)
Group Supervisor
DISPENSING TEAM 2 (Optional)
Unit Leader
Runner (1)
Dispensing Staff (6)
Runner (1)
Evaluation Staff (6)
EVALUATION TEAM 2(Optional)
Unit Leader
Runner (1)
Evaluation Staff (6)
What happens in a POD?
POD CLIENT AREAS
Queuing Area
Registration Area
Dispensing Area
Evaluation Area
Q & A Area
Dispensing Area
Step 3a: Pick up Medicine
Evaluation Area
Step 3b: Pick up Medicine
Registration Area
Step 1: Step 2:Fill Form Show Form
Q & A(Optional)
Form
Queuing Area
QUEUING AREA
Waiting area to enter the POD Clients begin to fill out registration/screening
form
Registration Area
Client completes registration/screening form Forms are reviewed Client directed to next area
Dispensing Area
Client receives standard medication– Oral– Injection
Evaluation Area
Client further evaluated Client receives medication
– Oral– Injection
Referral to primary physician
Q&A Area
Client receives additional information Further questions answered Clients exit POD
AGAINST THE CLOCK: The Game
Set up your POD You are registration staff – send the clients to
the correct area Does this client need to go to Dispensing or
Evaluation?
REVIEWWhat happens in a POD?
Point of Dispensing (POD)
Response to emergency health situation Large scale medication dispensing site Provide preventative antibiotics or
vaccinations to large population in short period of time
Not a treatment site
POD CLIENT AREAS
Queuing Area
Registration Area
Dispensing Area
Evaluation Area
Q & A Area
Dispensing Area
Step 3a: Pick up Medicine
Evaluation Area
Step 3b: Pick up Medicine
Registration Area
Step 1: Step 2:Fill Form Show Form
Q & A(Optional)
Form
Queuing Area
POD 102Point of Dispensing:
Roles and Responsibilities
Emergency Preparedness and Response Program &Community Health Services
Version 1.0
OBJECTIVES
Participants will be able to:– Describe the five (5) staffing levels in the POD
organizational structure.– Describe two (2) responsibilities of staffing levels
that supervise.– List at least five (5) different roles in the POD.– Explain the responsibilities of at least two (2) roles
in the POD.
AGENDA
What is the organizational structure of the POD?
What are the roles and responsibilities of each position in the POD?
What will I be asked to do in the POD?
What is the organizational structure of the POD?
ORGANIZATION OF POD
Incident Command System (ICS)– Common organizational structure used by all
response agencies Chain of Command
– Standardizes communication & path of critical information
Span of Control– One (1) to Seven (7) Rule
POD ORGANIZATIONAL CHART
POD SITE MANAGER
LIAISON OFFICER(Optional)
SAFETY OFFICER
PUBLIC INFORMATIONOFFICER(Optional)
POD SITE LOGISTICS
Section Chief
POD SITE PLANNING-INTEL
Section Chief
POD SITE OPERATIONSSection Chief
SUPPLYGroup Supervisor
PHARMACY SUPPLY
Group Supervisor
EVALUATION Group Supervisor
REGISTRATIONGroup Supervisor
REGISTRATION TEAM 2(Optional)
Unit Leader
EVALUATION TEAM 1Unit Leader*
REGISTRATION TEAM 1Unit Leader
Communication /IT Staff (1)
Pharmacy Supply Staff (1)
Supply Staff (2)
Runner (1)
Registration Staff (6)
DOCUMENTATIONGroup Supervisor COMMUNICATION / IT
Unit Leader
SITUATIONAL ANALYSIS
Group Supervisor
Situational AnalysisStaff (1)
DocumentationStaff (1)
PERSONNELGroup Supervisor
Personnel Staff (2)
Q & A Staff (2)
Dispensing Staff (6)
Runner (1)
DISPENSING Group Supervisor
DISPENSING TEAM 1 Unit Leader
Runner (1)
Registration Staff (6)
POD Management Staff
Runner (1)
Q &A(Optional)
Group Supervisor
DISPENSING TEAM 2 (Optional)
Unit Leader
Runner (1)
Dispensing Staff (6)
Runner (1)
Evaluation Staff (6)
EVALUATION TEAM 2(Optional)
Unit Leader
Runner (1)
Evaluation Staff (6)
STAFFING LEVELS
StaffStaff
Team Team LeaderLeader
Group Group SupervisorSupervisor
Section ChiefSection Chief
CommandCommand
COMMAND
Oversees the overall objectives of POD Oversees the safety of personnel Works with other agencies
SECTION CHIEFS
Supervises operations of Section according to Incident Action Plan
Ensure overall safety and welfare of Section personnel
GROUP SUPERVISORS
Determine if Group resources are sufficient Brief Team Leaders Oversee assigned Teams progress and inform
Section Chief
TEAM LEADERS
Supervises a team of up to 7 staff Brief Staff Ensures Staff performs their functions Ensure Team has sufficient personnel and
supplies Inform Group Supervisor of progress
STAFF
Perform job duties in Position Checklist
Take direction from Team Leader
Complete instructed tasks and assignments
CHAIN OF COMMAND:COMMUNICATION
StaffStaff
Team Team LeaderLeader
Group Group SupervisorSupervisor
Section ChiefSection Chief
POD Site POD Site ManagerManager
What are the roles and responsibilities in the POD?
POD ORGANIZATIONAL CHART
POD SITE MANAGER
LIAISON OFFICER(Optional)
SAFETY OFFICER
PUBLIC INFORMATIONOFFICER(Optional)
POD SITE LOGISTICS
Section Chief
POD SITE PLANNING-INTEL
Section Chief
POD SITE OPERATIONSSection Chief
SUPPLYGroup Supervisor
PHARMACY SUPPLY
Group Supervisor
EVALUATION Group Supervisor
REGISTRATIONGroup Supervisor
REGISTRATION TEAM 2(Optional)
Unit Leader
EVALUATION TEAM 1Unit Leader*
REGISTRATION TEAM 1Unit Leader
Communication /IT Staff (1)
Pharmacy Supply Staff (1)
Supply Staff (2)
Runner (1)
Registration Staff (6)
DOCUMENTATIONGroup Supervisor COMMUNICATION / IT
Unit Leader
SITUATIONAL ANALYSIS
Group Supervisor
Situational AnalysisStaff (1)
DocumentationStaff (1)
PERSONNELGroup Supervisor
Personnel Staff (2)
Q & A Staff (2)
Dispensing Staff (6)
Runner (1)
DISPENSING Group Supervisor
DISPENSING TEAM 1 Unit Leader
Runner (1)
Registration Staff (6)
POD Management Staff
Runner (1)
Q &A(Optional)
Group Supervisor
DISPENSING TEAM 2 (Optional)
Unit Leader
Runner (1)
Dispensing Staff (6)
Runner (1)
Evaluation Staff (6)
EVALUATION TEAM 2(Optional)
Unit Leader
Runner (1)
Evaluation Staff (6)
COMMAND
POD Site Manager Public Information Officer Safety Officer Liaison Officer
POD SITE MANAGER
Provides overall supervision and leadership
Coordinates activity for all Command staff and Section Chiefs
Keeps Sections Chiefs and Department Operations Center briefed
Oversee and direct setup of POD site
Contacts all outside Agency Representatives at POD site
Keeps agency representatives briefed on incident situation
Relay requests and promote interagency cooperation
POD SITELIAISON OFFICER
Establish as point of contact for all members of the media at POD site
Develop material for use in media briefings
Conduct media briefings Collect and report questions from media
POD SITE PUBLIC INFORMATION OFFICER
Identify hazardous situations Set safety policies and procedures Stop or prevent unsafe acts Point of contact for safety and security
issues
POD SITESAFETY OFFICER
OPERATIONS SECTION
Registration Group Dispensing Group Evaluation Group Q & A Group
POD SITE OPERATIONS
EVALUATION GROUP
REGISTRATIONGROUP
DISPENSING GROUP
Q &AGROUP
(OPTIONAL)
OPERATIONS SECTION CHIEF
Brief, assign, organize, and supervise Operations Section personnel
Oversees operations of each group and makes changes as necessary to ensure efficiency
Determine need and request additional resources
Report operational issues, events, and occurrences
REGISTRATION GROUP ROLES
Registration Group Supervisor Registration Team Leader Registration Staff Runner
REGISTRATION GROUP
Distribute screening forms to clients Assist clients complete their forms Answer clients question regarding POD
process Review completed forms Direct clients to next appropriate area:
– Dispensing– Evaluation
DISPENSING GROUP ROLES
Dispensing Group Supervisor Dispensing Team Leader Dispensing Staff Runner
DISPENSING GROUP
Review client form Collect client form Give the standard medication to client Direct client to Q & A or Exit
EVALUATION GROUP ROLES
Evaluation Group Supervisor Evaluation Team Leader Evaluation Staff Runner May also include staff for:
– Symptom Management– Contact Follow-Up– Language Services– Mental Health Services– Accessibility Services
EVALUATION GROUP
Assists clients needing extra time to complete process for any reason
Assess client based on forms and other observations or questions
Select appropriate course of action– Dispense standard or alternate medication– Issue referrals to Primary Medical Provider
Answer questions Collect client form and direct to Exit
Q & A GROUP ROLES
Q & A Group Supervisor Q & A Staff Runner
Q& A GROUP
Answer client questions regarding– Disease agent– Symptoms– Treatments– Purpose of Preventative medications
Provide fact sheets Direct clients to Exit
PLANNING SECTION
Documentation Group Situational Analysis Group
POD SITE PLANNING-INTEL
DOCUMENTATIONGROUP
SITUATIONAL ANALYSIS
GROUP
PLANNING SECTION CHIEF
Schedule planning meetings Report information about issues, events, and
occurrences to POD Site Manager Supervise preparation of the Incident Action
Plan Establish information requirement and
reporting schedules Oversee Documentation Group and Situation
Group
SITUATION GROUP ROLES
Situation Group Supervisor Situation Staff
SITUATION GROUP
Collects and analyzes incident data Maintains and posts current status Collects information on local
situation Prepares resource and situation
status reports Prepare future operational period
predictions
DOCUMENTATION GROUP ROLES
Documentation Group Supervisor Documentation Staff
DOCUMENTATION GROUP
Establish duplication services Assemble and make copies of
Incident Action Plan Collect forms and documents File and store all forms and
reports
LOGISTICS SECTION
Supply Group Pharmacy Supply Group Communication/IT Group Personnel Group
POD SITE LOGISTICS
SUPPLYGROUP
PHARMACY SUPPLYGROUP
COMM./ IT GROUP
PERSONNELGROUP
LOGISTICS SECTION CHIEF
Determine resource needs for POD operations Report information about issues, events, and
occurrences to POD Site Manager Identify and advise on supply, equipment, and
personnel requirements Arrange, coordinate, and process requests for
additional resources Oversees Supply, Pharmacy Supply, Personnel,
and Communications Group
SUPPLY GROUP ROLES
Supply Group Supervisor Supply Team Leader Supply Staff
SUPPLY GROUP
Maintain inventory of supplies and equipment (except for pharmaceutical supplies)
Receive requests for supplies and equipment Order supplies and equipment Receive, distribute, and store supplies and
equipment
PHARMACY SUPPLY GROUP ROLES
Pharmacy Supply Group Supervisor Pharmacy Supply Team Leader Pharmacy Supply Staff
PHARMACY GROUP
Maintains and manages inventory of pharmaceutical supplies and equipment
Receives requests for pharmaceutical supplies and equipment
Orders pharmaceutical supplies and equipment
Receive, distribute, and store pharmaceutical supplies and equipment
PERSONNEL GROUP ROLES
Personnel Group Supervisor Personnel Staff
PERSONNEL GROUP
Establishes Check-in function at POD site Ensures signs are posted to check-in location Ensures all POD staff check-in and out Maintains current status, location, and
assignment of all personnel Maintains master roster of all personnel Receives requests for additional personnel
COMMUNICATIONS/IT GROUP ROLES
Communications/IT Group Supervisor Communications/IT Staff
COMMUNICATION/IT GROUP
Distribute radios to POD personnel Ensure communication equipment is tested
Provide technical assistance Monitor radio traffic to ensure
communications plan is followed Maintain records on all communications
equipment Recover equipment from released personnel
What will I be asked to do in the POD?
ASSIGNMENT OF POD ROLES
You will be assigned a role depending on:– Need at the POD– Your experience, skills, and licensure
Not be asked to perform duties outside of your training, skill set, and/or licensure
If unable to perform assigned role, tell your supervisor
WE NEED YOU
Your experience and skills are vital Every role in the POD is important Be flexible
QUESTIONS?
WHO AM I?
Guess who I am? There will be three clues given describing a
role in the POD. Guess which role I am. Be specific
We Need Your Help
ARE YOU
Willing to help others in emergency A good communicator Able to work well with others A good organizer Able to speak different languages Experienced in managing people Licensed to administer vaccines
WE NEED YOU
Your experience and skills are vital Every member of the team is important You will be assigned a role depending on:
– Need at the POD– Your experience and skills
Be flexible
Did you COMPLETE these FORMS?
Pre-Test Post-Test Photo Consent Forms Availability Form Evaluation
Thank You Very Much for Volunteering!
CLINICAL VOLUNTEERS
Please stay seated for the Clinical Vaccine Administration Training