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Here’s how to understand Bandwidth
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What is the Internet?
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Fortress of Super Computers
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What to Consider?There are things that matter
and things that don’t.
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Things that matter
How to Select a provider?
Best explained with a diagram?
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Things that matter
Exchange
Which provider owns the equipment in your local
exchange?
Public Internet
Why?• Some providers just resell other
services
• Service availability from quality provider - generally only major telco’s have equipment regional exchanges
• Contention ratio – how many times the service is resold
• Support – Australian based, support hours?
How many times this is resold – low monthly cost usually means you share with thousands of other users?
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Things that matter
What are you prepared to pay?
Installation and start up costs?
Does the provider own equipment in your area?
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Things that matter
What service level assurances to expect?
Quality of service is vital for voice
Quality of service can not be guaranteed over the public Internet
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Things that matter
Static IP address – Bigpond X
How many others do I share with?
Can I speak with a human in Australia when I have problems?
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Things that matter
Business Grade opposed to Consumer Grade
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Things that don’t matter
Ignore hardware offers
VoIP uses very little download
Price
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What we recommend
Business Grade Services
Don’t go for big down load offers, it’s 90% of businesses don’t need it.
English speaking Australian based support
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Introduction to VoIP
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VoIP Using The Public Internet
Public Internet ADSL or ADSL 2+Broadband Service
VoIP Provider
Quality can not be guaranteed
BEST EFFORT ONLY
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VoIP Using a Private Network
Public Internet ADSL or ADSL 2+Broadband Service
VoIP Provider Private Network Quality Guaranteed
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So How do I access a private network?
Only business grade VoIP providers like IP Gen or T Gen use and recommend private networks.
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So How much does a Private Network Cost?
As little as $69 / month
Perfect for VA’s offering telephone answering services
Your customers have their own direct number so you can answer appropriately
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How many phone calls can I have?
Depends on final speeds, but you’d expect 4 to 6 simultaneous calls minimum
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How does that stack up for costs?
A normal land line is approx $29 for consumers, $42 for business.
OK Multiply say 4 lines x the low $29 / month = $116 / month
Question time
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