PERANCANGAN DAN HALA TUJU ICT
SEKTOR AWAM
Norhamimah Binti Ibrahim
Pengarah
Bahagian Pembangunan Strategik & Arkitektur ICT
MAMPU
Seminar eKerajaan 2014
Setiausaha Kerajaan Negeri Pulau Pinang
14 Oktober 2014
KANDUNGAN
LATAR BELAKANG
PERANCANGAN DAN HALA TUJU ICT SEKTOR AWAM
PENCAPAIAN SEMASA
WAY FORWARD
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PROGRAM TRANSFORMASI KERAJAAN
• Transformasi
Kualiti
Perkhidmatan
• Penambahbaikan
Produktiviti
Organisasi
• Penambahbaikan
Perkhidmatan
Kepada
Pelanggan
• Memotivasikan
Pekerja
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SASARAN DIGITAL MALAYSIA 2020
ICT CONTRIBUTION TO GDP
#28
TOP 20
2010/11 2020
World Economic Forum (WEF)
GLOBAL IT REPORT * Among 144 Economies
#16
TOP 10
2011 2020
IMD WORLD COMPETITIVENESS
SCOREBOARD Among 59 Economies
2010 2020
9.8%
17%
Source : ICTSA 2012, GITR 2010-11, IMD 2011
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PELAN STRATEGIK ICT SEKTOR AWAM 2011-2015
Penggunaan ICT secara meluas ke arah
Perkhidmatan Awam yang berfokuskan
rakyat dengan pendekatan Keseluruhan
Kerajaan.
HALA TUJU STRATEGIK
10th Malaysia Plan
(2010-2015)
Government
Transformation
Programme (2010)
Economic
Transformation
Programme (2011)
Public Sector ICT
Strategic Plan
(2011-2015)
Digital Malaysia (2011)
Online Services
Mobile Services & Apps
Shared Services
Digitisation of
Documents
Paperless Government
Initiatives
Integrated Services
Big Data Framework
Mobile Initiatives
Capacity Building
Wireless Accessibility
Social Networking Services
Enterprise Architecture
Open Data Policy &
Framework
Cloud, Mobility, Big
Content
Security & Privacy
Complexity
2010 – 2012
Visioning
2012 – 2015
Service & Content
Improvement
2015 – 2020
Maturity & New
Innovation
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INSIATIF SEKTOR AWAM DALAM
PENYAMPAIAN PERKHIDMATAN
NEW GAME CHANGING
Big Data
1Gov Global
Digital ID
Data Leakage
Protection
2014 ke atas
• Perkakasan Pintar dan BYOD
• Mobiliti
• SMART Government Framework
• Keselamatan & Pematuhan
• Kompetensi (Pembangunan Kapisiti)
• Tadbir Urus Perkhidmatan
• Libat Urus (Crowdsourcing, co-
creation, collaboration)
1GovEA
Open Data
2008-2011 2012-2013
PROGRAM
TRANSFORMASI
INTEGRASI,
KESERAGAMAN &
KOSOLIDASI
• Perkhidmatan Gunasama
• Konsolidasi Infrastruktur
• Teknologi Cloud • MyGSOC • myGRIC
1Gov*Net
• Strategi • Connected
Government • Kompetensi &
Pembangunan Kapisiti
• Tadbir Urus • Aplikasi berasaskan
web • Infrastruktur • Perkhidmatan Dalam
Talian
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INISIATIF SEKTOR AWAM
MELALUI NEXUS OF FORCES
Mobile
Cloud Maklumat
Sosial
Service
Intelligence
myGovernment
Portal
myMesyuarat
1GovEA
mySMS
myMMS
myUSSD
myPay
Mobile apps
Media Sosial
MyEmail
1GovUC
1Gov*Net
PDSA
myGRiC
MTSA
ISMS
MyGSOC
my1LogIn
DDMS
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PERUBAHAN GLOBALISASI
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The Nexus of Forces Is Driving Innovation in Government
In 2020: Everyone and Everything is Connected to Internet
Information And Noise is Exploding at Exponential Rates
“Big Data” Creates Big Challenges: Volume, Velocity,
Variety, Veracity
Sumber : Gartner
KEARAH SMART GOVERNMENT
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Nexus of Forces
SMART Government
Mobile
Cloud Informati
on
Social
SMART
Government
Ekonomi Berpendapatan Tinggi
Meningkatkan Indeks ICT
Indeks Kesejahteraan
Indeks Ketelusan
SMART GOVERNMENT
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TEKNOLOGI & INFRASTRUKTUR
INOVASI KEWANGAN
LIBAT URUS RAKYAT
KEPIMPINAN
DASAR/ KERANGKA UNDANG-UNDANG
APLIKASI & PENCIPTA
KEUPAYAAN INSTITUSI
PEMBANGUNAN KAPISITI
SMART Government
Social, Mobile, Big Data Analytics, Radical openness, T rust
PERANCANGAN INISIATIF
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SMART GOVERNMENT
Big Data
1Gov Global
Digital ID
Data
Leakage
Protection
2014 ke atas
1. Enterprise Architecture
2. Big Data
3. Open Data 4. Co-creation engagement 5. Service Mobility 6. Trust & Compliance 7. Capacity & Competency
Capability
1GovEA
Open Data
• Perkakasan Pintar dan BYOD
• Mobiliti
• SMART Government Framework
• Keselamatan & Pematuhan
• Kompetensi (Pembangunan
Kapisiti)
• Tadbir Urus Perkhidmatan
• Libat Urus (Crowdsourcing, co-
creation, collaboration)
ENTERPRISE ARCHITECTURE
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1GovEA for the Malaysian Public Sector Agencies
“1GovEA will establish unified enterprise architecture to accelerate public sector service delivery transformation”
1GovEA Vision
Architecture Domains
Business
Data Application Technology
Prin
ciple
s
Bu
ss D
ata
A
pp
Tech
Go
vern
ance
Pro
cess
St
ruct
ure
D
ecis
ion
M
aki
ng
Tools & Repository
Repository Structure
Matrices
Catalogues
Deliverables
Diagrams
Methodology
Initiate Assess Define
Build/Operate Monitor
Gen
eral
Rangka Kerja 1GOVEA
PRICE
WATCH
SENTI
MENT
ANALYST
CRIME
PREVENTIO
N
INFEC TION
DISEASE
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RANGKA KERJA DATA RAYA SEKTOR AWAM
PROJEK RINTIS DATA RAYA SEKTOR AWAM
“....the Communications and Multimedia Ministry with the support of the Malaysian Administrative Modernisation and Management Planning Unit and MDeC will jointly implement four government initiated Big Data Analytics (BDA) pilot projects by 2015 to drive ICT services.”
The 25th MSC Malaysia Implementation Council Meeting 14 November 2013
Source: MDeC
DATA TERBUKA SEKTOR AWAM
• One Stop Centre - Carian setempat data terbuka agensi
• Citizens Engagement – penglibatan rakyat dalam pembangunan perkhidmatan mobile Kerajaan
• Practical Innovation – Penjanamaan inovasi dan ekonomi
• Global Partnership – Penglibatan diperingkat antarabangsa
www.data.gov.my
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FAKTOR KEJAYAAN
Perkongsian Maklumat
Merentasi Agensi, melangkau organisasi
eParticipation & Co-creation
Pembangunan platform terbuka
Pembangunan perkhidmatan yang cekap
Pematuhan & Integriti
Perancangan dan pelaksanaan keselamatan
maklumat secara menyeluruh
Penglibatan pelbagai generasi