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Transition from project to BAU
Part 3 – Case studies from actuarial outsourcing
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2. Transition from project to BAU What we observed in practice
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Over time, technology not accepted/used correctly
Investment in handover/dry runs not really helping
Requirements evolved/ changed/not fully understood at
inception
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2. Transition from project to BAU Delivering transformation projects is only going to get harder!
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IFRS17?
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2. Transition from project to BAU A new approach
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Incremental, waterfall approach
Iterative, agile approach
3
3
21
12
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2. Transition from project to BAU New approach in practice – hosted modelling environment
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Input layer (client uploads to portal)
RiskAgility FM: Cashflow modelling layer
Results Processing layer
Output layer (client downloads from portal)
Unify: Automation, governance and Control
DataValidator: Checking and validation layer
‘Slice of Value’
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2. Transition from project to BAU Realising the benefits
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Our new approach…
§ Works in short sprints.
§ Delivers a working solution at the end of each sprint.
§ Engages early and continuously with end users.
§ Introduces new technology early.
§ Fails fast / learns quickly.
§ Fixes time and cost, flex the requirements.
… is loads better!
§ The end solution is readily accepted by BAU team – no more handover problems!
§ Transformation / development team highly motivated and empowered.
§ Instils the right culture between project and BAU.
§ Stakeholders can see regular and measurable progress.
§ Much less likely to over-run and over-spend.
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2. Transition from project to BAU Can this work for me?
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Is this new?
Can it work for big companies?
Can it work for insurance companies?