Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Advanced NetSuite Shipping
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Agenda
• Introduction & Welcome
• Challenges driving shipping complexity
• Customer Examples
• What is “Advanced Shipping”?
• Oz Development Overview
• POS Supply Solutions Case Study
• Wrap Up and Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Today’s Speakers
Stephen EnfieldPresident & CEO
Brian Hodgson
Troy Graham
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Challenges Driving Shipping Complexity
• Growth brands via Internet/eCommerce
• Omni channel (eBay, Amazon, multiple brands)
eCommerceBusiness
Opportunity
• Better visibility• Documentation
requirements• Delivery date options
Demands fromCustomers
• Rapid ROI• Minimal IT resources
required in house• Focus on business
problem not IT
Cloud Solution Payback
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Inaugural NetSuite Technology Partner - 2005Partner of the year in 2007
Over 500 joint NetSuite customers
OzLINK Success With NetSuite
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Extends NetSuite Fulfillment
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Recent Customer Success Examples
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
OzLINK Provides Advanced Shipping
Service AllSales Channels
Leverage the BroadestCarrier Support
• All carrier options• US and International• Third party billing• Scales and peripherals• Combo pick ticket & ship label
• Branded pack slips• ASN • Retail compliant labels• Drop ship for your customers
Automate ComplexBusiness Rules
• Auto select carrier and service• By sales channel• By order weight, value, etc.• By line of business• Automate returns
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Advanced Shipping DefinedNeed Native NetSuite OzLINK
Carrier Services & Options
Business rules
Analytics Shipping Reports
Integrating pack and shipping label
Adv. Pack Verification, ASN, retail compliant labels
Integrated scales/peripherals (dimensioning, etc.)
Freight shipping and VICS BOL
Drop ship/outsourced fulfillment
Handling returns and labels
Pre-Ship Batch Address Validation
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Pre-Ship Address Validation
• Review pending orders• Approval• Fulfillment• Screens periodically &
highlights ambiguous orders
• Correct and update
Ready ToFulfill
OrderEntry
Address correction feesAre $10 per error
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Automate Business Rules
• Residential• Urban area• PO Box• International
• Loyalty programs• Drop ship• Preferred service
• Weight, dims• Value• Commodity• Delivery date
ShipmentDetails
ConsigneeOrigin/Dest
Address
OzLINKAutomate Business Rules
Carrier & Service• Ground• Next Day Air• Mail Innovations• Freight• etc
Shipping Options• Return Service• Saturday Delivery• Int’l Commodity• etc
Package Options• Delivery confirmation• Flexible parcel ins.• Declared value• etc.
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Partner Fulfillment: Suppliers or Customers
CustomerDrop Ship
SupplierFulfillment
Warehouse
Consumer Retailer
Purchase
OrdersDeliverySales
CustomersSupplier
Delivery
PurchaseOrders
• Leverage suppliers for drop ship• Outsource fulfillment to 3PLs• Gain visibility to orders status and inventory• Integrate NetSuite to your partners IT systems
• Service you drop ship customers• Create retailer specific branded pack slips• Leverage third party billing• Support alternative return addresses
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Branded Pack Slips
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Alternate Pick & Pack Scenarios
Master PickingBatch Processing
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Integrate ASN Into Your Warehouse
-Pick-Pack-Ship
v
Customers
850, Other
856, 810 Other
PO
SPS NetSuite Integration
ASN
INV
Carton Details
Warehouse
Shipment / Delivery
EDI
850, Other
856, 810 Other
850, Other
856, 810 Other
Front Office
Cloud NetSuite User
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Can Advanced Shipping Help You?
• Are expanding sales & channels creating more business rules?
• Do growth channels such as Amazon & eBay to be better integrated into shipping?
• Are there customer documentation requirements that could be automated?
• Can you save freight spend through mode optimization?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
POS Supply Solutions Overview
• Founded in 1999
• Leading supplier of point of sale and transaction supplies including POS roll paper, ATM paper, carbonless rolls, citation rolls, mobile printer rolls, and pre-printed custom paper rolls
• 12,000+ customers including Ritz Carlton, Harrah’s, TGI Fridays, Redbox, Subway, Alaska Airlines, Dollar Tree Stores
• ResellerRatings Elite Member – rated in the top 1% of over 38,000 online webstores
• 2011 Inc. 5000 Member –
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Improving Fulfillment and Shipping
• Implementation and success with NetSuite and OzLINK (starting working with OZ in 2007)
• Leverage all carrier services from UPS, FedEx, and USPS (including services not available in native Netsuite).
• OzLINK provides two-way integration with our carrier software - UPS Worldship, Endicia (for USPS), and FedEx Ship Manager, ensuring NetSuite orders are synchronized with costs, tracking numbers, and shipment status.
• Visibility on our shipping carrier cost, carrier published rate and what we charged customer
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Improving Fulfillment and Shipping
• OzLINK for UPS – rating tool that gives our customer service access to the key information to help quote shipping costs, compare services, offer the correct delivery options, validate addresses and confirm delivery dates.
• Advanced integration from UPS Quantum View to NetSuite for drop shipments. We automate the pulling of tracking information and shipping costs from Quantum View and putting them into NetSuite.
• Oz is a valued partner who provides us with valuable expertise for shipping, fulfillment, integration and NetSuite.
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Next WebinarOptimize Your Warehouse with OzLINK Mobile
WirelessPicking
Work OrdersInventory Cycle Count
PO Receiving & Put Away
Jan 31, 1 PM ETSign Up at netsuite.ozdevelopment.com
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
Keep up to date with both industry and OzLINK product news
See What NetSuite CustomersAre saying
Visit the OzLINK for NetSuite micro-site
OzLINK: Helpful Tools
View Product Demos
Receiving
Inventory
Shipping
Picking Advanced Ship Notice
Mobile WarehouseShipping
UPS Pro