Oracle CommunicationsOSS Product Portfolio Overview
The following is intended to outline our general product direction. It is intended for information
purposes only, and may not be incorporated into any
contract. It is not a commitment to deliver any material, code, or functionality, and should not be
relied upon in making purchasing decisions.The development, release, and timing of any
features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Business Applications
Infrastructure
Campaign MgmtCampaign Mgmt PLMPLM EBPPEBPPCall Center Call Center
MgmtMgmt
Corporate Administration
SelfSelf--CareCarePartnerPartner
MgmtMgmtSalesSales
Financial MgmtFinancial Mgmt Asset MgmtAsset Mgmt Security MgmtSecurity Mgmt Knowledge MgmtKnowledge MgmtHRHR
Carrier Grade Framework (e.g. Application Server, RAC, Times TenCarrier Grade Framework (e.g. Application Server, RAC, Times Ten))
Middleware (e.g. BPEL)Middleware (e.g. BPEL)
Help DeskHelp Desk
Advanced Advanced
CRMCRM
Universal Data Hubs (Customer, Product, Asset)Universal Data Hubs (Customer, Product, Asset)
Business Operations
ServiceService
DeliveryDelivery
PlatformPlatform
ServiceDeliveryEnterprise
Analytics
Enterprise Enterprise
AnalyticsAnalytics
Operations Analytics
Operations Operations
AnalyticsAnalytics
CRM AnalyticsCRM AnalyticsCRM Analytics
ERP AnalyticsERP AnalyticsERP Analytics
Analytics
Oracle Communications Footprint (2009)
Pricing/DiscountsPricing/Discounts Balance MgmtBalance Mgmt
BillingBilling
InvoicingInvoicing
MediationMediation
PaymentsPayments VouchersVouchers
Service ControlService Control
InterconnectInterconnect
SettlementsSettlementsA/R & CollectionsA/R & Collections
RatingRating
Service Fulfillment Billing & Revenue ManagementAssurance
Service Service
AssuranceAssurance
Revenue Revenue
AssuranceAssurance
Fraud MgmtFraud Mgmt
Order & ServiceOrder & Service
ManagementManagement
Inventory Inventory MgmtMgmt
Service ActivationService Activation
DiscoveryDiscovery
Netw
ork
N
etw
ork
In
tellig
en
ce
Inte
lligen
ce
ReconciliationReconciliation
Policy MgmtPolicy Mgmt
ISV PartnersISV PartnersOracleOracleOracle
Oracle Communications Solutions “OSS” Components
Oracle Communications Solutions OSS Component Introduction
• Order Management – Process enabled application for optimized delivery of captured customer and network orders. Performs order transformation, decomposition and orchestration of all order activities with full visibility & status aggregation over entire order lifecycle.
• Inventory – Unified, accurate inventory of subscribers, services, logical & physical resources together with design / assign capabilities for service fulfillment and actionable network analytics for network optimization.
• Activation – Multi-service, multi-vendor service activation of network and IT applications. Stateful configuration and Service-aware configuration management of enterprise Ethernet / IP services.
• Design Studio –Design time environment for rapid assembly, config and deployment of new services
Service Delivery Platform
Order Management
Inventory Mgmt
DesignStudio
Service Activation
Service Delivery Platform
Order Management
Inventory Mgmt
DesignStudio
Service Activation
Oracle Communications Solutions OSS Component Introduction
• Oracle Communications Order & Service Management (OSM)
• Oracle Communications Unified Inventory Management (UIM)
• Oracle Communications Network Intelligence• Oracle Communications Network Integrity
• Oracle Communications ASAP• Oracle Communications IPSA
• Oracle Communications Design Studio
• Orchestrate orders across systems and people
• Ensure visibility of order progress at any point during order execution
• Manage in-flight changes to orders automatically
• Support the human aspectAND system automation
• Enable fast time-to-marketdeployments with ability to scale
Order & Service Management
S t ar t
B o o k C P E I n st all
T e st Cir c uit
B o o k CO In st all
R e s er v e I n ve nt o ry
C P E R eq uir e d ?C O In st all
R e q uir e d ?
W ait f or CO I n st all
W ait f or C PE I ns ta ll
A s sig n P ort
A c tiv a te Billin g
W ait f or Re q ue st
D a t e
A c tiv a te
C ir c uit
E n d
Y e s Y e s
S t ar t
B o o k C P E I n st all
T e st Cir c uit
B o o k CO In st all
R e s er v e I n ve nt o ry
C P E R eq uir e d ?C O In st all
R e q uir e d ?
W ait f or CO I n st all
W ait f or C PE I ns ta ll
A s sig n P ort
A c tiv a te Billin g
W ait f or Re q ue st
D a t e
A c tiv a te
C ir c uit
E n d
Y e s Y e s
Capture Decompose Orchestrate Execute
Functional Positioning
Orchestrate between order capture and multiple order execution systems
Order & Service Managementhttp://www.oracle.com/industries/communications/oracle-communications-order-service-
management.html
Order Change Management (OCM)OCM is a Key Product Differentiator
• Changes to in-progress orders are a regular course of business and can have high costs
• OCM automatically recognizes an in-flight change and optimizes the impact to the overall order entity within the existing order flow
• Complex “rainy day” process branches and contingencies are no longer needed
• Intelligent logic used to minimize rollback and redo activities
• Downstream dependencies are accounted for and compensated automatically
• Manual tasks are proactively brought to the attention of human operators
OCM turns this: into this:
Design Studio for OSM – Process Whiteboard
Visual design of fulfillment
processes
Floating process
design palette
Productivity Pluses…• Design without OSM
run-time
• Drag and drop
• Multi-select• Copy/cut and paste
• Undo/redo in process design
• Zoom
• Auto-layout
• Sticky tool mode• Multiple entity editors
In-line task creation or
drag and drop
Floating “bird’s
eye view” and
navigation of
process
Magnifier
DB
External
File
Web Service
OSM Order
Attachment
OSM
Order
Using External Data in Web Client
Other
System
Validations
Presentation
On-line help
Tool tips
Calculations
Language
localization
Order Data
view
ERP and Corporate Management
BusinessIntelligence
andAnalytics
Service Delivery Platform
Application Integration Architecture Integration Master Data Management
Order Management
Inventory Mgmt Service Activation
Service Delivery Platform
CustomerRelationshipManagement
Billing and Revenue
Management
InfrastructureFusion Middleware Carrier Grade Framework
Activation Multi-service, multi-vendorservice activation andconfiguration management
SF Market Review – Global
Telecom Software Market
Analysis, Larry Goldman
OSS Observer April 2008
Confirmed Market LeadershipConfirmed Market LeadershipConfirmed Market LeadershipConfirmed Market Leadership
“Oracle is the [activation] market
leader.”
Across…
• Mobile Services
• Consumer Multi-Play
• Enterprise IP Services
� Activating over 500,000 mobile service orders per day at a given customer
� Managing some of the largest IP/MPLS networks
Activation
Activation as part of OSS/BSS
Messaging/EAI
CRM SystemBilling System
Performance
Management
Fault
Management
Workforce
Management
Activation
Activation Controller
High Volume Mass Market
Services(ASAP)
Unique IP-BasedNext Generation
Services(IPSA)
Order and Service Management
Process ControlEngine
View Frame Engine
OSS/JUpstream
Activation API
Upstream XMLOSM API
ExistingActivation
System(s)
Dis
co
ve
ryA
PI
CartridgePlug-in Framework
Mo
bile
IPT
V
Vo
IP
Vo
ice
Cis
co
Riv
ers
ton
e
Ju
nip
er
XM
L
OSM Control GUIStudio – Service Creation
GUI
Inventory
Inve
nto
ryA
PI
Dis
co
ve
ryA
PI
Service Inventory
Subscriber Inventory
Physical Inventory
Logical Inventory
Design/Assign/AdminGUI
Service/SubscriberWeb GUI
ServiceTransformation
SOA basedOSS/J request
SOA basedOSS/J response
ScriptsServiceBundles
ServiceActions
NetworkActions
Order TranslationsTransactionalActivationWorkflow
Activation Control
Activation Control Functionality:� Activation Transaction Management� Scheduling / Due Date Management� Order Prioritization � Supplemental Processing� Cancellation Processing� Related Order Management� Batch Order Management� Fallout Management Order Control
(suspend, edit, abort, retry, resume, etc.)
� Order & Task Timeouts
Activation
Activation Service
Network / Systems
Cartridge Distribution Layer
SC
E
ActivationActivation Control
Order Management & Inventory
Activation CredentialsVendor Support by Domain
NortelSiemens
Lucent
Ericsson
AlcatelAGCS
CircuitVoice
NortelSiemens
Cisco
Sonus
AlcatelSylantro
BayPackets
PacketVoice
AlcatelLucent
Cisco
Nortel
Huawei
BroadbandAccess
MicrosoftNagra
IP-TV
AlcatelCisco
Lucent
Nortel
Redback
ATMFrame
CiscoJuniper
Alcatel
Foundry
HuaweiNortel
Riverstone
IP
EricssonNokia
Nortel
Lucent
AlcatelMotorola
Mobile
Multi-service, multi-vendor cartridges enabled through proactive hardware partnerships and deployments
Business Applications
Mobile Subscriber Consumer Multi Play Enterprise IP Services
OSM
ASAP
Characteristics:
Volumes: High Medium Low
Complexity: Low Medium High
Services beingConfigured:
Service OnlyLayers 4+
Network and ServiceLayers 1-3 + Layers 4+
Network OnlyLayers 1-3
$$$ / Transaction: Low Medium High
Service Examples:
Pre/Post Paid, Voiceand Data mobile services
DSL, Cable, FTTP, Satellite,Consumer & SME VoIP & Video
L3 MPLS VPNs, QoS,VPLS, Ethernet, etc.
Communication Domains
Policy Services
Policy Services
UIM OSMUIM
IPSA andCM
Disco
OSM
Customer Examples:
ASAP Policy Services
ASAP Design Studio
IDE for rapidly building and deploying services
(subscriber or network build out)
Design, document and deploy Network and Service Activation Cartridges
Design, document and deploy SRT Cartridge for upstream
integration
Cartridge relation
graph for showing
relationships
among Service
and Network
Cartridges, and
run-time
environments
ActivationIPSA Component Overview
Key Value Proposition
• Productised intelligence for rapid deployment with little / no customisation
• Both activation & ongoing management of device configurations
• Policy & role-based
management of IP & Carrier
Ethernet services
• Stateful, abstracted, intelligent,
multi-vendor
• Seamless operation within
Activation or as part of Service
Fulfillment for multi-domain,
multi-vendor service control
• Integrated Configuration
Management for lifecycle
management of service and
device configurations
• Archiving, intelligent restore,
compliance management
IP VPNs,
QoS Management
Broadband,
Voice,
Video, Mobile
Activation
Design andRuntime Tools
Service Studio
Provisioning
GUI
Activation Controller
Cartridges
OSS/J Activation API & Service Transformation
High Volume
Mass Market
Services
Unique IP-Based
Next Generation
Services
Upstream OSS Layer
Order and Service Management & Inventory
Existing
Activation
System(s)
Activation Engines
Network
ActivationIPSA Component Overview
• IP Service Capability
• L3 MPLS VPNs (RFC 2547)
• L2 MPLS VPNs
• PWE (Martini)
• VPLS
• IP/MPLS QoS
• Dedicated Internet Access
• Security – ACLs/Firewalls
• Metro Ethernet VLAN
• MPLS-TE LSP Management
• IPsec VPNs
• VRF Lite
• Extensibility via:
• Configuration Templates
• Generic Policies
Flexible, Highly Automated
Activation for IP Networks
Flexible, Highly Automated
Activation for IP Networks
Expert
GUI APIWizards
IP/MPLS/Ethernet Network
Activation – IP Service Activation VPN Configuration Made Easy
• Drag & drop service activation, or wizard-based
• Full support for RFC 2547 MPLS VPNs
• Automatic configuration of PE routers including:
• VRF table creation
• PE-CE communication (using eBGP, OSPF, RIP, static routes)
• Device Drivers:
• Convert generic service requests into device / vendor specific commands
• Distributed approach drives scalability
• Audit trail in place - no “fire and forget”activation
Unified Inventory Management (UIM)Oracle’s Strategic Next-Generation Inventory Platform
• Combines flexibility and speed to market for mature service providers
• Extensible SID-based data model
enables next generation services
across and beyond the network
• Dynamically extensible to support
business process variations
• Designed to enable pre-built support
for multiple communications service
domains
• Modern, standards-based IT architecture
• Java EE, Web Services,
XML, browser-based GUI,
SOA compliant
• Modular structure allows
UIM to be used for specific
needs alongside legacy
systems
UIM is a leading-edge, future-driven software product built on current leading practices from the communications and software industries
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
UIM Product StructureModular Functionality, Modular Value
Logical Resource
MPLS L3 VPN
SONET/SDH
DSL
PDH
Core Platform
Architectural framework and
common services
Oracle Communications
Design Studio
Java APIs
Physical Resource
Lo
gic
al D
ev
ice
Man
ag
em
en
t
Lo
gic
al C
on
necti
vit
y
Man
ag
em
en
t
Netw
ork
Desig
n a
nd
M
od
elin
g
Path
An
aly
sis
Tele
ph
on
e N
um
ber
Man
ag
em
en
t
Lo
gic
al D
ev
ice A
cco
un
t M
an
ag
em
en
t
Un
ivers
al R
eso
urc
e
Man
ag
em
en
t
Ph
ysic
al D
ev
ice
Man
ag
em
en
t
Ph
ysic
al C
on
necti
vit
y
Man
ag
em
en
t
Geo
gra
ph
ic A
dd
ress
Man
ag
em
en
tFunctional Managers
Manage resource life cycles and
relationships between resources, services
and customers
Technology Packs
Enable concepts, terminology & process
variants specific to customer-oriented
services, or network-oriented technologies
Metro Ethernet
VoIP IPTVFTTx
WiMax
Included with purchase of any Functional Manager
Available à la carte
Available à la carte, with certain dependencies
TMF SID-basedObject Repository Web Services
SDK
Service Configuration Management
Phone Mobile
CDMA/ 3GPP2
GSM/ 3GPP
Internet Video &Media
Data Networking
L2 VPN
Managed Solutions
HFC
Applications Collaboration
POTS
TDM
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Domain Support in UIMArtifacts Built in Design Studio Give UIM Its “Face”
To model these inventory components in
UIM …
Representing inventory in a DSL context will need as a base a set of pre-configured specifications for the equipment, devices,
connections etc. that are part of this domain. These would be created in UIM by
importing the Design Studio cartridges bundled as a DSL Technology Pack.
… we first use Design Studio to create the
specifications that are templates for these types of object …
… which are a realization of the
object model of the DSL service
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Network IntelligenceNew Emerging Market with Strong Growth
Yankee Group: "Five Significant OSS Trends We Expect to See in 2008"
One of the Five Significant Trends:
“Network capacity planning and trend analysis will also become an area of key focus for OSS vendors. Accurate capacity planning and trending is becoming critical in the context of fulfillment of NGN services.
On-demand, bandwidth-intensive service requires dynamic, real-time allocation of network resources across the end-to-end network infrastructure. Accurate, realistic and proactive network capacity planning and trending capabilities are a key requirement for OSS solutions.
Planning will not only enable correct sizing of the future network but will also help CSPs reduce capacity shortfalls, minimize order fallout and increase efficiency by identifying underutilized network resources.”
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Network IntelligenceObjectives
• Just-in-Time capacity – anticipate necessary network change just ahead of the demand curve
• Balanced asset utilization and routing, have adequate
stretch capacity
• Business Intelligence dashboard for improved
decision making
• View multiple networks, with multiple inventories, as if
one homogenous network (Federated View)
• Model ‘What-if’ scenarios as to future demand and
impact on network
Network Intelligence Positioning
Network
Intelligence
Market
Network
Optimal Market
Driven Network Plans
Major RFPs, Campaign Data
Financial Costs
Sales &
Marketing
BSS
Network
Inventory
OSS
Daily Synchronization of Network Model
Discovery Synchronization
Budgets
Build Plans
Network Impact Reports
Other Inventory Systems
& OSS data
OSS Connection Layer
BSS Connection Layer
BSS LayerFinancials/ERP, CRM, BRM, Order Orchestration, etc.
Service Demand
Forecasting
and
Network Planning
ForecastManager
Visualisation, Trending and Utilisations of Network Entities
Core
Optimal
Least Cost
Circuit
Routing
Analysis
Circuit Routing Manager
Network
Technology/
Traffic
Migration Planning
MigrationManager
Network KPI
Portal with Email
and
Event
Notification
MonitorManager
Network
OutageService
Assurance
OutageManager
(Southbound)
Network Intelligence – Modules
(Northbound)
UIM MSS
OSS LayerInventory, Provisioining, Activation, Performance/Fault Management, etc.
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
2. Match Discovered networks and services with Inventory’s view
• Ex 1: Match the discovered NE and each port with objects in Inventory
Network Discovery & Network IntegrityProcess Flow
Inventory Repository
Network Discovery & Integrity
1. Discover networks and services by scanning NEs, EMSs, NMSs
• Ex 1: Poll NE to find all ports and if each port is free or assigned
• Ex 2: Poll optical EMS to find unused ports
Discovery Results Reconciliation GUI
4. View and correct discrepancies with easy-to-use Reconciliation GUI
• Rapidly make corrections
• Reduces manual errors
3. Detect discrepancies (errors), generate reports
• Reports can be used by management to understand and track Inventory’s accuracy
Discrepancy Reports
• Keeps Inventory synchronized with the network & other systems
• Flexible, configurable, extensible & easy-to-use
• Supports any type of network, service & data source
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Key Discovery Capabilities
• Discovery from any type of network or data source
• Core competency is telecom/data NE, EMS, and NMSs
• Also applicable for any type of data source such as Billing,
CRM, Asset Management, etc.
• Focus on GUI configuration for ease-of-use
• Flexible scheduling of discovery scans
• Highly flexible and extensible Cartridge approach
• Rapidly add support for discovering new NEs, EMS, and NMS
• Extensive library of network interface cartridges
• CDK enables Oracle Consulting and SIs to meet customer-
specific needs
• Carrier Grade OSS
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Network Discovery Cartridges
• 1. Pre-Integrated Cartridges – for use as-is Out-of-the-Box:• Only require operational configuration (user name, PW, EMS name, etc.)• Fast and inexpensive to deploy
• Available cartridges:
• MIB2 RFC1213 SNMP
• Cisco Router SNMP
• TMF814 CORBA - For automated discovery via API• File Transfer - Scheduled S/FTP collection of EMS dump files; included at no charge
• 2. CDK Cartridges - for extensibility:• Cartridge Development Kit (CDK) Cartridges come with a cartridge and detailed documentation
• Pre-integrated cartridges (not just toolkits) with pre-built GUI for configuration• Highly extensible by SI or Consulting to support vendors or standards
• Available cartridges: TL1, SNMP, CORBA, ASCII File Parsing
• 3. Develop new cartridges - for new transport protocols or proprietary data encoding• Developer’s Guide provides detailed instructions and examples
XMLDistribution
EMS/NMS Discovery
EMS/NMS
IntegrityNE Discovery
Modeling EP
DiscoveryFile
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Key Integrity Capabilities
• Innovative Visualization GUI allows users to see all discrepancies (errors) with simple labelling• Easy navigation
• Corrections can be uploaded automatically to any
inventory database via a suitable API• Discrepancy reports are produced at configurable
intervals• Summary and Detailed discrepancy reports are automatically
generated and emailed
• Integrity will work with any inventory system which
provides data extraction and insertion capability
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution
Network Integrity GUI
• Simple Visualisation
• The GUI lists all objects with discrepancies in an easy to navigate tree browser
• Smart Object Comparison
• Compares discovered data with extracted inventory and highlights discrepancies
• Clever Copy and Paste Correction
• The Discovered Live object can be copied and pasted into the Inventory view
• Rapid Reconciliation
• Create a Configuration Change report and/or
• Upload changes to Inventory
Live Network Object
Inventory Object
Network Entities Shelf/Slot/Port Circuit Graphical View
Full Drill Down on All Elementsand Error Indicators
Network Intelligence
Policy Services
Discovery & Network Integrity
Unified Inventory Management
ObjectelMetaSolv Solution