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Don’t Customize, JustPersonalize!
Jan 17, 2008
Prabhakar Pooskur Dharmang Purohit
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2© 2007 UBEX Corporation and TIBCO Software Inc. .
TIC "o#t$are In%&
Headquartered in Pao !to" Caifornia" TIBCO Software Inc.
#$!S%!&'TIBX( pro)ide* enterpri*e *oftware t+at +ep* co,panie*
ac+ie)e *er)ice-oriented arc+itecture #SO!( and u*ine** proce**
,ana/e,ent #BP( *ucce**.
1it+ o)er "000 cu*to,er* and office* in 30 countrie*" TIBCO +a*
/i)en eadin/ or/ani4ation* around t+e word etter awarene** anda/iit56w+at TIBCO ca* T+e Power of $ow.
8i*it www.tico.co, for ,ore infor,ation
http://www.tibco.com/http://www.tibco.com/
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© 2007 UBEX Corporation and TIBCO Software Inc. .
Presentation b'e%ti(es
Bu*ine** 9oa*
Bu*ine** C+aen/e*
I,pe,entation !pproac+
Per*onai4ation :eature*
!cti)atin/ Per*onai4ation;
Bu*ine** Scenario*
Benefit*
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3© 2007 UBEX Corporation and TIBCO Software Inc. .
usiness )oals
*e+u%e+ %ost o# maintenan%e*e+u%e+ %ost o# maintenan%e
In%rease e##i%ien% o# en+ usersIn%rease e##i%ien% o# en+ users
-++ business .ro%esses that gi(e-++ business .ro%esses that gi(e
strategi% a+(antagestrategi% a+(antage
"u.erior o$nershi. e/.erien%e"u.erior o$nershi. e/.erien%e
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>© 2007 UBEX Corporation and TIBCO Software Inc. .
usiness Challenges
a%ilitate #aster +ata entr, re+u%ea%ilitate #aster +ata entr, re+u%e
%om.le/it%om.le/it
n#or%e a+heren%e to businessn#or%e a+heren%e to business
.ro%esses.ro%esses
nhan%e I $ithout mannhan%e I $ithout man%ustomizations%ustomizations
"olutions $ith #ast turnaroun+"olutions $ith #ast turnaroun+
time, s%alable, eas to maintaintime, s%alable, eas to maintain
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?© 2007 UBEX Corporation and TIBCO Software Inc. .
Im.lementation a..roa%h
Con#iguration (s Personalization (s /tensions
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Personalization eatures
Personalization eatures 3 4 5 Personalization T.es
orms ase+ Personalization "el# "er(i%e Personalization
Hide and re-ae :ied*@utton* Ae* Ae*
C+an/e t+e order of $a)i/ation Ae* Ae*
Create !dditiona Bu*ine**8aidation* Ae*
$o #Ae*" ,i/+t need toopen code(
Pro)ide defaut )aue* in :ied* Ae* Ae*ae non-,andator5 fied*required Ae* Ae*
!dd t+e foowin/ wit+out codin/
I,a/e $o Ae*
e**a/e Ae* Ae*=aw@:or,atted TeDt $o Ae*
Too Tip $o Ae*
U=<
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© 2007 UBEX Corporation and TIBCO Software Inc. .
-%ti(ating .ersonalization6
-%ti(ating11&&10"el# "er(i%e Personalization
Pro#ile "ite -..li%ation *es.onsibilit ser
%i*ae Sef Ser)icePer*onne
$o
Sef Ser)ice !cce**iiit5
:eature*
$one Standard !cce**iiit5 6 :or
re*pon*iiit5 t+atwi ,ae u*e of *itePreference*
Standard !cce**iiit5 6
:or u*er t+at wi acta* ad,ini*trator for Preference*
Per*onai4e SefSer)ice %ef
$o Ae* 6 for t+e u*ert+at wi act a*ad,ini*trator for preference*
Sef Ser)ice Per*onaHo,e Pa/e ode
:ra,eworon5
Per*ona Ho,e pa/ewit+ :ra,ewor 6 foru*er t+at wi act a*ad,ini*trator for Preference*
http://var/www/apps/conversion/tmp/scratch_5/http://var/www/apps/conversion/tmp/scratch_5/
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F© 2007 UBEX Corporation and TIBCO Software Inc. .
a(igating to 11&&10 orm ase+ Personalization
-%ti(ating .ersonalization6
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G0© 2007 UBEX Corporation and TIBCO Software Inc. .
usiness "%enarios
11&&10 "el# "er(i%e Personalization
!cce** to 9oa EDpenditure Poic5 on Internet EDpen*e* +o,e pa/e
9uidin/ u*er on t+e proce** for reque*tin/ new *uppier creation in
Internet Procure,ent
Hide unu*ed fied* fro, Internet Procure,ent appication
11&&10 orm ase+ Personalization
Pre)entin/ accidenta dei)er5 of an unfor,atted PO to *uppier durin/
PO appro)a
Pre)entin/ unnece**ar5 taD )ariance on In)oice* in !P
Pre)entin/ data entr5 error* durin/ anet PO reea*e*
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GG© 2007 UBEX Corporation and TIBCO Software Inc. .
ene#its
Hep* ac+ie)e fa*ter *trea,ined proce**
Hep* in enforcin/ ad+erence to or/ani4ation* u*ine** proce**e*
!id* in uidin/ fa*ter" *i,per *oution* for SOX reated require,ent*
Hand* ,ore contro to functiona tea, for de*i/nin/ t+e u*ine**
o/ic and UI c+an/e*
!iit5 to de*i/n u*er and re*pon*iiit5 *pecific *oution*
!iit5 to c+an/e Orace pro)ided UI and u*ine** o/ic wit+out
)ioatin/ an5 *upport a/ree,ent*
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G2© 2007 UBEX Corporation and TIBCO Software Inc. .
9essons 9earnt
-%%ess
Per*onai4ation i* a powerfu too" acce** to fewer u*er* wi en*ure
efficient tracin/ of per*onai4ation c+an/e* done in 5our appication.
Testing
Per*onai4ation *+oud not e perfor,ed in production in*tance* direct5.
.gra+es:Pat%hes
Up/rade* and patc+e* !A c+an/e t+e under5in/ fiena,e* and
ocation" +ence t+e need to te*t per*onai4ation c+an/e* *u*equent5.
;igration
i/ration u*in/ *tandard orace practice* wi en*ure t+at t+e ,etadata of5our per*onai4ation c+an/e* re,ain* intact and can e reappied if o*t
durin/ up/rade* or patc+e*.
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G© 2007 UBEX Corporation and TIBCO Software Inc. .
*e#eren%es
11&&10 orm ase+ Personalization
T+e eow note con*oidate* in* to a ree)ant u*er /uide* and
trainin/ ,ateria*.
etain $ote - 27F03.G
11&&10 "el# "er(i%e Personalization
etain $ote - 072.G
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G3© 2007 UBEX Corporation and TIBCO Software Inc. .
be/ Cor.oration
UeD Corporation i* a pre,ier pro)ider of end-to-end *oution* a*ed
on Orace !ppication*.
8i*it www.ueD.co, for ,ore infor,ation
UeD i* an Orace Certified Partner
http://www.ubex.com/http://www.ubex.com/
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G>© 2007 UBEX Corporation and TIBCO Software Inc. .
be/ Cor.oration
UeD Boot+ 8i*it Boot+ J 7 toda5 at t+e ED+iitor Ha
Enter for a c+ance to win inten+o at 11=00 -;5
i/.ense -..ro(al 9imits -utomation at ?ahoo!
3Tra%k , *oom 20@ at 2=>0 P;5
DonAt %ustomize, 'ust .ersonalize!
3Tra%k 1B, )ran+ allroom ) at B=00 P;5
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