Transcript
Page 1: Optimizing Engagement and Support through Social Media

N P O D AY N P O D AY N P O D AY N P O D AY N P O D AY N P O D AY O P T I M I Z I N G E N G A G E M E N T A N D S U P P O R T T H R O U G H S O C I A L M E D I A N P O D A Y N P O D AY N P O D AY N P O D AY !

M A R I S A P E A C O C K T H E S T R AT E G I C P E A C O C K

Page 2: Optimizing Engagement and Support through Social Media

Y O U N E E D S O C I A L M E D I A

Page 3: Optimizing Engagement and Support through Social Media

s o c i a l m e d i a i s w h e r e y o u r a u d i e n c e i s a n d w a n t s t o b e .

Aim here

Page 4: Optimizing Engagement and Support through Social Media

S O C I A L M E D I A I N 2 0 1 3

18-29 30-49 50-64

P I N T E R E S T FA C E B O O K T W I T T E R I N S TA G R A M

Urban SuburbanAfrican-

AmericanHispanic White

Source: Pew Internet & American Life Project, The Demographics of Social Media Users — 2012, February, May, December 2013

L I N K E D I N

Male Female

Page 5: Optimizing Engagement and Support through Social Media

s o c i a l m e d i a i s w h e r e y o u r a u d i e n c e g e t s t h e i r n e w s a n d i n f o r m a t i o n .

Page 6: Optimizing Engagement and Support through Social Media

C H A R A C T E R I S T I C S O F N E W S C O N S U M E R S A N D T H E S I Z E O F T H E I R P O P U L AT I O N A C R O S S S O C I A L N E T W O R K I N G S I T E S

FA C E B O O KT W I T T E R P I N T E R E S TL I N K E D I N I N S TA G R A M

52% 47% 13% 13% 3%

p e r c e n t o f e a c h s o c i a l n e t w o r k ’s u s e r s w h o e v e r g e t n e w s o n t h e s i t e

16% 8% 30%

64% 3%

19% 1%

12% 15%

p e r c e n t o f U S a d u l t s w h o u s e e a c h s o c i a l n e t w o r k

p e r c e n t o f U S a d u l t s w h o g e t n e w s f r o m e a c h s o c i a l n e t w o r k

News Use Across Social Media Platforms, PEW Research Center’s Journalism Project, November 2013

Page 7: Optimizing Engagement and Support through Social Media

s o c i a l m e d i a i s w h e r e y o u r a u d i e n c e i s i n f l u e n c e d b y o t h e r s ’ b e h a v i o r s .

I M A G E B Y: B R U C E D U P R E S S O N F L I C K R

Page 8: Optimizing Engagement and Support through Social Media

H A B I T S , B E H AV I O R S , A N D M O T I VAT I O N S O F D I G I TA L LY E N G A G E D C A U S E - S U P P O R T I N G A D U LT S

L I K E M A K I N G A N I M PA C T

W A N T T O S H A R E A N D G I V E C R E D I T

W A N T T O I N F L U E N C E O T H E R S T O C A R E A B O U T C A U S E S T H E Y C A R E A B O U T

Digital Persuasion: How Social Media Motivates Action and Drives Support for Causes. Georgetown University’s Center for Social Impact Communication, March 2013

75%

58%

24%

Page 9: Optimizing Engagement and Support through Social Media

S O C I A L M E D I A N E E D S Y O U

Page 10: Optimizing Engagement and Support through Social Media

Y O U C A N D R I V E C H A N G E

• s t a r t c o n v e r s a t i o n s

• p r o m o t e y o u r o r g a n i z a t i o n , c a u s e s , i n t e r e s t s

• r e a c h p o t e n t i a l a n d c u r r e n t s u p p o r t e r s , d o n o r s

• i n f l u e n c e f a m i l y, f r i e n d s a n d a d v o c a t e s

• a s s e r t y o u r a u t h o r i t y

I M A G E B Y: J U S T B E C K E T T O N E T S Y

Page 11: Optimizing Engagement and Support through Social Media

Y O U C A N TA K E T H E L E A DR E S E A R C H S H O W S T H AT P E O P L E U S E S O C I A L M E D I A F O R :

s o c i a l i n t e r a c t i o n !i n f o r m a t i o n !o p i n i o n s & p e r s p e c t i v e s !S h a r i n g I n f o r m a t i o n !L e a r n i n g a b o u t o t h e r s

Anita Whiting, David Williams, (2013) "Why people use social media: a uses and gratifications approach", Qualitative Market Research: An International Journal, Vol. 16 Iss: 4, pp.362 - 369

Page 12: Optimizing Engagement and Support through Social Media

Y O U C A N T E L L S T O R I E Se v e r y s t o r y n e e d s 5 e l e m e n t s :

A H E R O

!A G O A L

!!A N O B S TA C L E T O O V E R C O M E

!A M E N T O R

!A M O R A L !

y o u r s u p p o r t e r

w h a t t h e i r s u p p o r t / d o n a t i o n c a n a c c o m p l i s h

t h e p r o b l e m y o u c a n s o l v e

Y O U !

t h e c a l l t o a c t i o n

Page 13: Optimizing Engagement and Support through Social Media

Y O U C A N M A K E I T H A P P E N

Page 14: Optimizing Engagement and Support through Social Media

P U T I D E A S I N T O A C T I O N

I M A G E B Y: B A B Y B I R D A N D B U B B U B O N E T S Y

• s h a r e y o u r c r e a t i v i t y & i n s p i r a t i o n

• d o n ’ t w o r r y a b o u t f o l l o w e r s , l i k e s o r c h e c k -i n s

• f i n d & j o i n c o n v e r s a t i o n s

• l e t p e o p l e k n o w h o w e x c i t e d y o u a r e a b o u t a c a u s e , e v e n t , o r i d e a

• s h a r e y o u r e x p e r i e n c e s & a s k f o r s o m e t h i n g i n r e t u r n

Page 15: Optimizing Engagement and Support through Social Media

G E T C O N N E C T E D

• f i n d a c o m m u n i t y d o i n g w h a t y o u ’ r e a l r e a d y d o i n g o r w a n t t o b e d o i n g

• d o n ’ t j u s t s t a n d t h e r e —p a r t i c i p a t e

• f i n d r e a l - w o r l d w a y s o f g e t t i n g t o g e t h e r, c e l e b r a t i n g a n d c r e a t i n g

• g i v e y o u r c o m m u n i t y s o m e t h i n g t o c a r e a b o u t

Page 16: Optimizing Engagement and Support through Social Media

Laurie Boettcher

H E R E ’ S T H E H E A R T O F T H E M AT T E R : T H E E S S E N C E O F S O C I A L M E D I A I S K N O W I N G Y O U R A U D I E N C E S A N D E N G A G I N G T H E M I N S O M E T H I N G T H E Y L O V E .

Page 17: Optimizing Engagement and Support through Social Media

T H A N K Y O U !

M A R I S A P E A C O C K

!

T H E S T R AT E G I C P E A C O C K

w w w. s t r a t e g i c p e a c o c k . c o m


Recommended