!EMBASSY!OF!INDIA!DAKAR!(Senegal)!
Information Techonology Sector in
Senegal and Business Opportunities for Indian Industries
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
2
Contents
ACRONYMS ............................................................................................................................................... 4
ANALYTICAL SUMMARY ..................................................................................................................... 5
1 OVERVIEW OF THE ICT MARKET IN SENEGAL .................................................................. 6 1.1 GENERAL LOOK AT THE SECTOR ................................................................................................. 6 1.2 SECTOR CONTRIBUTION TO THE ECONOMY ................................................................................ 6 1.3 REGULATORY AND INSTITUTIONAL FRAMEWORK ...................................................................... 7
2 TELECOMMUNICATIONS SECTOR ........................................................................................... 8 2.1 CONNECTIVITY AND COVERAGE AREA ....................................................................................... 8
2.1.1 Connectivity ............................................................................................................................ 8 2.1.2 Area Coverage (2G,3G) ........................................................................................................ 11 2.1.3 Area Coverage (4G) .............................................................................................................. 11 2.1.4 Three New Internet Service Providers (ISPs) ....................................................................... 11 2.1.5 Data Centers ......................................................................................................................... 12
2.2 END TO END CHAIN VALUE ....................................................................................................... 12 2.2.1 Equipment Manufacturers ..................................................................................................... 12 2.2.2 Telecommunications Operators and Service Providers ........................................................ 12 2.2.3 Distributors ........................................................................................................................... 12
2.3 OPERATOR’S MARKET SHARE ................................................................................................... 13 2.3.1 Internet .................................................................................................................................. 13 2.3.2 The Fixed Telephony Lines ................................................................................................... 16 2.3.3 The Mobile Phone ................................................................................................................. 17
2.4 MOBILE PHONE USE IN SENEGAL .............................................................................................. 19
3 INFORMATION AND TECHNOLOGY SECTOR ..................................................................... 21 3.1 PUBLIC PLAYERS ....................................................................................................................... 22 3.2 PRIVATE PLAYERS ..................................................................................................................... 22
3.2.1 Production Units ................................................................................................................... 22 3.2.2 Distributors ........................................................................................................................... 22 3.2.3 Informal Resellers ................................................................................................................. 23 3.2.4 Software and Application Developers ................................................................................... 23 3.2.5 Computer Services and Engineering Companies .................................................................. 23 3.2.6 Professional and Consumer Federations .............................................................................. 24 3.2.7 Consumer's Behavior ........................................................................................................................... 24
3.3 DIGITAL ECONOMY ................................................................................................................................... 25
3.3.1 E- commerce ........................................................................................................................................ 26
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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3.3.2 Business Processs Outsourcing ........................................................................................................... 27
3.3.3 Health ................................................................................................................................................... 29
3.3.4 Agriculture ........................................................................................................................................... 29
3.3.5 Higher Education ................................................................................................................................. 29
3.3.6 Financial Services ................................................................................................................................ 29
3.4 ELECTRONIC ADMINISTRATION ................................................................................................................. 30
4 TRADE ANALYSIS ......................................................................................................................................... 31
4.1 IMPORTS AND EXPORTS OF TELECOM AND IT PRODUCTS ......................................................................... 31
4.2 2016 IMPORT STRUCTURE ......................................................................................................................... 31
4.3 TARIFF IMPORT STRUCTURE ...................................................................................................................... 32
5 BUSINESS ENVIRONMENT ......................................................................................................................... 34
5.1 TAX ON TELECOMMUNICATION ................................................................................................................. 34
5.2 INCENTIVE TAX REGIMES .......................................................................................................................... 34
5.2.1 Tax Credit for Investment .................................................................................................................... 35
5.2.2 Tax Credit on Exports .......................................................................................................................... 35
5.3 INVESTMENT INCENTIVES .......................................................................................................................... 35
5.3.1 Investment Code ................................................................................................................................... 35
5.3.2 Export Free Enterprise (EFE) ............................................................................................................. 36
5.4 APIX SINGLE WINDOW ............................................................................................................................. 36
5.5 SENEGAL’S COMPETITIVE ADVANTAGES .................................................................................................. 36
5.6 LABOUR ENVIRONMENT ............................................................................................................................ 37
5.6.1 Employer’s Obligations ....................................................................................................................... 37
5.6.2 Types of Employment Contracts .......................................................................................................... 37
5.6.3 Social Security Contributions on Salaries ........................................................................................... 38
6 INVESTMENT OPPORTUNITIES ............................................................................................................... 39
6.1 STRENGHTS,WEAKNESSES, OPPORTUNITIES AND THREATS OF THE SECTOR ............................................. 39
6.2 MAJOR GOVERNMENT PROJECTS IN DIGITAL ECONOMY .......................................................................... 40
6.2.1 Digital Senegal 2025 ............................................................................................................................ 40
6.2.2 Diamniadio Digital Technology Park .................................................................................................. 40
6.2.3 Digital Education Support Project (PAEN) ......................................................................................... 41
6.2.4 National Strategy of Cyber-security .................................................................................................... 41
6.2.5 National Research and Education Network (NREN) ........................................................................... 42
7 RECOMMENDATIONS ................................................................................................................................. 43
7.1 STRATEGIC AXIS OF ENTRY ....................................................................................................................... 43
7.2 OTHER RECOMMENDATIONS ..................................................................................................................... 44
CONCLUSION .......................................................................................................................................................... 46
APPENDIX ................................................................................................................................................................. 47
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Acronyms
ADIE Agence de l’Informatique de l’État
ADSL Asymmetric Digital Subscribers Line
ARTP Agence de Regulation des Telecommunications et des Postes
CDD Fixed-Term Contracts
CDI Long term Contracts
CDMA Code Division Multiple Access
CDP Commission for the Protection of Personal Data
CET Common External Tariff
EFE Export Free Enterprise
FDSUT Universal Telecoms Service Development Fund
GDP Gross Domestic Product
IPRES Retirement Pension Fund
NREN National Research and Education Network
PAEN Digital Education Support Project
PCCI Premium Centre Contact International
PSE Plan Senegal Emergent
SONATEL Société Nationale des Télécommunications
UVS Virtual University of Senegal
VAT Value-Added Tax
WAEMU West African Economic and Monetary Union
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Analytical Summary
The Information and Communication Technology (ICT) sector is booming in Senegal and is a promising
area for Senegal's economic and social development. Its contribution to GDP was 5.1% in 2017. The
market segments are of two kinds: IT and telecommunication. The sector is mainly driven by telecoms
where three main competitors (Orange, Tigo and Expresso) share the market.
Senegal is very dependent on the outside world for ICT. However, the sector is highly regulated and
concrete tax measures are in force.
The sector can benefit from the support of the political authorities through the Senegal Emerging Plan
(PSE), the qualified and available local labour force as well as the new innovations which would enable it
to adapt to the socio-cultural realities of the country. However, low access to electricity in some rural
areas, inadequate training in relation to business needs and low interest by financial institutions in lending
to these sectors remain real challenges.
The government of Senegal, through its strategic vision “Digital Senegal by 2025”, aims in 2025 to
make digital accessible for all and for all uses in Senegal with a dynamic and innovative private sector in
a performing ecosystem. Depending on this, Indian companies can align with different priority axes
through bilateral or public/private partnerships.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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1! OVERVIEW OF THE ICT MARKET IN SENEGAL1
1.1! General Look at the Sector
Digital technology is a key sector in Senegal's economic and social development. It is also an essential
lever that multplies gains in the productivity and competitiveness of every sector of the economy, by
providing digital goods and services.
It is supported by the Telecommunications sub-sector, which has developed thanks to the privatisation of
the incumbent operator SONATEL, a subsidiary of Orange, which provides investors with specialized
high-speed Internet connections, as well as international leased lines at competitive rates, the
establishment of a regulatory authority, but also the opening of the market to two other global operators,
TIGO and EXPRESSO and to a universal service operator, the “Consortium du Service Universel”
(CSU).
Digital is one of the drivers of the growth of the national economy. At the end of 2014, the Post and
Telecommunications branch, which particularly deals with this sector, contributed 6.28% of GDP in
value (10.4% in volume), equivalent toUSD 863 million in value for a GDP of USD 13.761 billion in
value.
Nevertheless, the overall turnover of Telecommunications Operators increased from USD 1.154 billion in
2010 to USD 1.490 billion in 2014, with an increase of nearly 10% over the last two years.
With the continued growth of Telecommunications Operators, boosted by the adoption of mobile phones
and the use of broadband Internet by businesses and households, there are nearly 19,000 direct jobs in the
formal economy.
1.2! Sector Contribution to the Economy
In 2013, Senegal was ranked 1st African country for the share of Internet in the economy (I-PIB)
estimated at 3.3%, mainly due to very good international connectivity and a good national transmission
network. Nevertheless, the breakdown of Senegal's I-PIB shows that 91% of its value is due to private
consumption, while other dimensions such as the contribution of private and public investment and
exports remain low.
1 Digital Senegal Strategy 2016-2025
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In 2016, economic growth was at 8.7% with an income of USD 1.200 billion and ICT sector had
generated USD 856 million. This was in a context marked by the rise of 4G and a penetration rate for
mobile telephony exceeding 100%.
In 2017, the ICT sector has generated USD 1.56 billion of revenues, thus 5.1% of Senegal’s GDP2 which
is about USD 860 million. This is the estimate given by the Directorate of Forecast of Economic Studies
(DPEE) of the Senegalese Ministry of Economy, Finance and Planning in its report entitled “Economic
and Financial Situation in 2017 and Prospects in 2018”. Meanwhile, in 2017, telecoms services recorded
a slight increase of 0.8% against +5.7% in 2016. As for “other information and communication services”,
they generated USD 300 million.
According to DPEE’s forecasts for 2018, the share of ICT in GDP will slightly decline at 5.0% despite
higher revenues (USD 1.238 billion), spurred by the strong growth of 'other information and
communication services' (+19.2% in 2018 against +19.7% in 2017) while telecoms services are expected
to grow slowly (+2% in 2018 compared to +0.8% in 2017). However, the division said that telecoms
services should benefit from 4G's launch and a growing innovation in the ICT sector.
1.3! Regulatory and Institutional Framework The legislative and regulatory framework of the telecommunication sector, which complies with West
African Economic and Monetary Union (WAEMU) and Economic Community of West African States
(ECOWAS) regulations, is under the responsibility of the Ministry of Postal Services and
Telecommunications, which implements the Government’s policies in the telecommunications/ICT sector
and monitors the development of information and communication technologies.
It facilitates the opening of the market to new participants, the attractiveness of private investment and
fair and effective competition among stakeholders while ensuring users’ digital trust.
The most salient measures are:
!! Adoption of Law N° 2011-01 dated February 24, 2011 on Telecommunication
!! Creation of the Telecommunications and Post Regulatory Authority (ARTP) in 2001
!! Establishment of Government Computer Science Agency (ADIE) in 2004
!! Liberalization of Telecommunication Market in 2004
!! Adoption of Law N° 2008-08 on online transactions
2 In terms of Gross Domestic Product (GDP) in value, it is estimated at USD 4.974 billion in the fourth
quarter. 9267.7 billion over the year 2017 ( Source: ANSD/DSECN/DCNSEA/BSEA)
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2! TELECOMMUNICATIONS SECTOR
Telecommunications is one of the most rapidly growing sectors in Senegal. The sector has developed due
to the privatization of the incumbent operator “Société Nationale des Télécommunications” (SONATEL
in French) in 1997 with 42 per cent of its capital purchased by France Telecom, the creation of a
regulatory authority and the opening of the market to two other global operators, SENTEL (Tigo) and
SUDATEL (Expresso), a Sudanese telecommunication group, and the universal service operator CSU
(Hayo).
Their main areas of operations are the mobile telephone, fixed telephone and internet sectors. SONATEL
and Expresso are involved in all three sectors while Tigo concentrates its activities on the mobile
telephone and internet markets.
2.1! Connectivity and Coverage Area Senegal has very early bet on telecommunications infrastructure with significant investments in terms of
capacity and modernization. The value chain of the Internet access market is composed of three
segments: national connectivity, rural connectivity and international connectivity.
The dominant position or monopoly of an operator or actor in one or more of these segments greatly
reduces and eliminates competition in the market. In Senegal, the major obstacle to the development of
competition is due to the fact that these 3 segments are under the control of the incumbent, in this case
Sonatel/Orange, which holds, from end to end, the infrastructure used in the provision of the internet
connection.
2.1.1! Connectivity
2.1.1.1! International Connectivity in Fiber Optic Thanks to its good telecommunications infrastructure, the country is connected to several countries
around the world and is well integrated into the global network of submarine fiber optic cables as shown
in the Figure 1.
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Figure 1 : Atlantis 2 cables
Source: Apix
•! Atlantis 2 : 20 Gbit / s, connecting Portugal, Spain, Senegal, Cape Verde, Brazil and Argentina
•! SAT-3 / WASC / SAFE : 120 Gbit / s, connecting Europe, Africa and Asia
•! Senegal is also connected to North America through the TELEGLOBE Canada network
•! Sub-regional connectivity via 2.5Gbps fiber optic guard cable (CGFO) interconnecting Senegal,
Mauritania and Mali and extended to Burkina Faso and Côte d'Ivoire
•! Kidira-Bamako 2.5 Gbit / s optical fiber extended to Burkina and Ivory Coast
•! 622 Mbit / s terrestrial optical fiber Senegal-Gambia rescued by 155 Mbit / s digital beam.
•! 622 Mbit / s optical fiber Senegal-Guinea Bissau rescued by digital beam at 34 Mbps extended to
Guinea-Conakry
Senegal has a secure international connectivity thanks to the Atlantis 2 and SAT-3/WASC/SAFE
submarine cable system s.
2.1.1.2! National Connectivity The national connectivity is made up of fiber optic, Global System for Mobile Communications (GSM),
Code Division Multiple Access (CDMA) and 2/3/4G.
The main fibre optic infrastructures are owned by five (5) major players: three operators: SONATEL,
TIGO and EXPRESSO, the State Computer Agency (ADIE) and the National Electricity Company of
Senegal (SENELEC):
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•! Fibre - optic terrestrial systems were first deployed in 1993.
•! About nine thousand (9,000) Kilometers of intercity cable are operational and investment
continues each year.
•! The systems continue to be deployed, with 10 GB systems to be installed on all links by 2015
•! 25 fibre-optic transmission loops covering the entire national territory, in particular the 14 main
towns of Senegal.
Figure 2: National Fibre Optic Infrastructures
Source : International Telecommunication Union (UTI)
The other infrastructures of the entire territory are composed mainly of:
•! Available international bandwidth of 4.2 Gb / s (2010);
•! Satellite Communications Center Pointing Intelsat 355.5 ° Satellite ;
•! Hub offering VSAT services pointing to Intelsat's 328.5 ° satellite;
•! 100% digitized telecommunications network with a 3,000 kilometer fiber optic loop across the
country;
•! National IP network and dedicated links from 64 Kbps to 2 Mbps ;
•! Panafrican e-Network (recently wrapped) for telemedicine and tele-education.
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2.1.1.3! Rural Connectivity
•! The deployment of point-to-multipoint systems until 2004, fixed-line to GSM (2005 - 2006),
followed by CDMA, served to expand the range more rapidly while significantly reducing access
costs.
•! Broadband in all departmental capitals (ADSL) since 2008
•! 100% coverage by GSM and CDMA
•! 100% digitized broadband network throughout the country offering a range of varied products
(ADSL, Frame Relay, ISDN, VSAT etc.)
•! Those investments gave people access to basic services: fixed and mobile telephony, the Internet.
2.1.2! Area Coverage (2G,3G) Orange has a 3G network in each department, with Tigo covering just few and Expresso having no 3G
coverage at all outside of Dakar, Saint Louis, Thies, Fatick, Kaolack, Tambacounda and Diourbel. (See
Appendix 1)
2.1.3! Area Coverage (4G) Since the SONATEL GROUP obtained the 4G license in July 2016, it has implemented a deployment
program for this technology in Senegal. SONATEL is the first telephone operator in Senegal to deploy
4G technology to enable its customers to benefit from the best of broadband Internet. In addition to
Dakar, Saly-Somone, Touba, Thiès, Tivaouane, the new city of Diamniadio,Kaolack,Saint-Louis, Mékhé
and Richard Toll, it is also available in Ziguinchor. Since the launch of 4G, more than 1000 areas are
already covered by Orange 4G in Senegal.
2.1.4! Three New Internet Service Providers (ISPs) With a view to strengthening the dynamics on the Internet market, ensuring equitable coverage of the
entire territory and making the Internet accessible to the population as defined in the Senegal Digital
2025 strategy, the fourteen (14) regions of the country have been divided among the following new
Internet Service Providers (ISPs): Waw SA, Africa Access and Arc Informatique.
These new players officially started their commercial activities on March 27th, 20183. Their ambition is
to stimulate social and economic development throughout Senegal by making broadband connectivity
more democratic, and at a lower cost.(See Appendix 2)
3 Source : Agence Ecofin, 27 mars 2018
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2.1.5! Data Centers In June 2017, Senegal’s first operator, SONATEL, opened “the largest data center” in West and Central
Africa in Dakar. This data center is located in the town of Rufisque, to the North of the capital city in
order to make it easier for major firms to establish themselves in Senegal and the sub-region, by offering
them simple, quick solutions for managing their information systems. However, Sonatel is not the only
company known for opening data centers as its direct competitor TIGO opened, a month later (July 2017)
its own data center at a cost of EUR 4.6 million in the Diamniadio zone, putting thereby Senegal far
ahead of other West African capitals.
2.2! End to End Chain Value The provision of telecommunications services requires the involvement of several actors. This flourishing
industry cannot function without the contribution of one or the other.
2.2.1! Equipment Manufacturers Telecommunication equipment manufacturers are the entities that design and develop network equipment
(switches, servers, etc.), transmission equipment (radio transmitters, cables, antennas, etc.) and consumer
terminals (telephones, tablets, modems). They are essentially made up of large foreign companies such as
Huawei, Techno, etc.
2.2.2! Telecommunications Operators and Service Providers The telecommunications operator or access provider is a very important element in the
telecommunications value chain. The sector has 4 operators (SONATEL, SENTEL, SUDATEL and
CSU).
As for Internet access providers, there are three (ARC INFORMATIQUE, WAW SAS, AFRICA
ACCESS, etc.). The operator invests heavily in infrastructure to be able to offer the services. This is the
case of the historical leader Orange, which holds the monopoly on the levels (international, national and
rural) of connectivity and sublets its facilities. So its biggest challenge is to be able to provide the service
at any time. Thus, managing the day-to-day operations of a telecommunications network is a very
complicated, demanding and resource-intensive task of all kinds.
2.2.3! Distributors
Proximity, expertise and a high level of commitment are the most important requirements for customers
who want the support of an IT service provider. Thus operators rely on a network of distributors,
sometimes selected for their professionalism. Most of the distributors are trained on the products offered.
In addition to this category, there is the network of local shopkeepers and street vendors.
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2.3! Operator’s Market Share
2.3.1! Internet According to Internet World Stats, Senegal has 9,749,527 Internet users out of a total population of
16,294,270, representing a penetration rate of 59.8% as at December 31st, 2017 (Table 1).
Table 1 : Internet Users 2018
Population (2018 Est.)
Internet Users 31-Dec-2000
Internet Users
31-Dec-2017 Penetration (%
Population)
% Internet
growth 2000 - 2017
Facebook users 31-Dec-2017
SENEGAL 16,294,270 40,000 9,749,527 59.8% 24.274% 2,900,000
Source : https://www.internetworldstats.com/stats1.htm
The analysis of this market mainly concerns the subscriber base, the number of subscribers and operators'
market shares.
The number of Internet lines stood at 8,592,990 at the end of the first quarter 2017, a decline of 1.2%
compared to the end of the last quater of 2016. This decrease is due to a decrease in the number of 2G /
3G Internet users. (See figure 3)
Figure 3: Number of Internet Lines
Source : ARTP (2017), Quarterly Telecommunications Market Report
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•! ADSL Subscribers: As for the Asymmetric Digital Subscribers Line (ADSL), the number of
subscribers was 103,706 at the end of March 2017, an increase of 5.44% compared to the last
quarter of 2016. This increase in the customer base could be explained by SONATEL's new
ADSL tariffs. (See figure 4)
Figure 4: Broadband Fixed Line (ADSL)
Source : ARTP (2017), Quarterly Telecommunications Market Report
•! Internet USB Key Subscribers
The number of subscribers increased significantly (50.12%) to 166,539 lines in the first quarter of 2017,
an increase of 50.12% compared to the last quarter of 2016 (See figure 5).
Figure 5: Internet USB Key Subscribers
source :ARTP (2017), Quarterly Telecommunications Market Report
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•! Wireless Internet Subscribers:
In the first quarter of 2017, wireless Internet customers, excluding the Internet USB Key subscribers
(also called dongle internet), reached 96.6% of the total Internet customer base compared with 1.9%
for the Internet key customer base and 1.2% for the ADSL customer base. The low bandwidth
customer base is estimated to represent 0.2% of the total Internet customer base, as shown below.
Figure 6: Distribution of Subscribers by Types of Access
Source :ARTP (2017), Quarterly Telecommunications Market Report
•! Market Shares of Operators
In March 2017, the market shares were divided proportionally between the three operators. Indeed, the
operator SONATEL held 65.47%, in terms of customers, an increase of 0.08 point. TIGO and
EXPRESSO followed with 25.82% and 8.71% market shares respectively4.
Figure 7:Overall Market Shares of Operators, in the Park
Source :ARTP (2017), Quarterly Telecommunications Market Report
4 Source : Artp, Quarterly Market Report on Telecommunications , March 2017 ,
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2.3.2! The Fixed Telephony Lines The fixed customer base, which has been down for over a year, increased by 1.0% to 288,652 lines at the
end of the first quarter of 2017. This increase in the number of fixed lines during this quarter is due to the
changes made by SONATEL on ADSL price. These improvements resulted in 1.20% growth in the
number of business lines and 0.89% for residential lines. (See figure 8)
Figure 8:Fixed Telephony Lines Per Quarter
Source: ARTP (2017), Quarterly Telecommunications Market Report
•! The Penetration Rate
The penetration rate of fixed telephony has increased with the number of lines. It rose from 1.93% to
1.95% between January and March 2017. (see figure below).
Figure 9:Fixed Telephony Penetration Rate
Source :ARTP (2017), Quarterly Telecommunications Market Report
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•! Fixed Telephony’s Market Share
In terms of market share, the incumbent operator SONATEL remains the leader on the fixed
telephony market with 97.3% of subscribers, rising to 0.1 points from the last quarter of 2016.
EXPRESSO SENEGAL, down, reached, at the end of the first quarter 2017, 2.7% market share
according to the figure 10.
Figure 10: Market Share Of Operators Per Quarter
Source :ARTP (2017), Quarterly Telecommunications Market Report
2.3.3! The Mobile Phone
The growth in the number of subscribers is supported by SONATEL (2.42%) and Expresso (2.30%).
However, the growth in TIGO's customer base was impacted by the subscriber identification process,
which resulted in a 4.41% decrease in this customer base.
Figure 11: Number of Subscribers by Operator
Source :ARTP (2017), Quarterly Telecommunications Market Report
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•! Mobile Telephone Market
The mobile telephone market is still dominated by prepaid offers, which constitute 15 140 838 of mobile
phone lines compared to 140 650 lines for post-paid offers. However, the growth of the post-paid
customer base (10.35%) is higher than that of the pre-paid customer base (0.54%) during the quarter
(January-March 2017) as shown in the figure below.
Figure 12:Post Paid / Prepaid Customer Base
source :ARTP (2017), Quarterly Telecommunications Market Report
•! Penetration Rate
In March 2017, the mobile penetration rate is 103.25%. Correlated to the number of mobile subscribers,
the penetration rate increased by 0.64 points compared to the last quarter of 2016.
The phenomenon of multi SIM cards (users with several subscriptions) has made the rate of penetration
over 100%.
Figure 13:Quarterly Penetration Rate
Source: ARTP (2017), Quarterly Telecommunications Market Report
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•! Market Shares of Operators
TIGO's market share (24.58%) in March 2017 was decreased by 1.29 points compared to the last quarter
of 2016. Orange and Expresso, with 53.19% and 22.23% respectively, gained market share during the
first quarter of 2017 by 0.93 and 0.37 points.
Figure 14:Overall Market Shares Of Operators
source :ARTP (2017), Quarterly Telecommunications Market Report
2.4! Mobile Phone Use in Senegal As part of the Global Attitudes Project, the Pew Research5 Center published a comprehensive study on
the use of the internet and mobile technology in emerging and developing countries. This report shows
once again that the internet and mobile phones are an important part of Senegalese daily life. More than
330,000 interviews in 60 countries revealed interesting results.
In Senegal 6alone, 81% of respondents have a mobile phone and 13% of them have a smartphone. 34%
connect to the internet and among them 75% use it for sms; 59%; use it for taking pictures and videos;
24%; use it to make payments; 23%; use it to stay informed (political news); 17% use it for health related
information; 13% use it to access social media. (See figure 15)
5 Pew Research center, Feburary, 2014 “Emerging nations embrace internet, mobile technology”
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Figure 15:Social Networking Usage
Source : Pewresearch.org cited on byfilling.com
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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3! INFORMATION AND TECHNOLOGY SECTOR
Senegal’s most important export services (on a Business Process Outsourcing BPO basis)
are in the area of “other commercial services’” (49.5%), followed by travel (36.5%) and
transport (12.8%). IT services are the main component (51.6%) of the “other commercial
services” category. Policies targeting the domestic environment have played a key role in
facilitating the success of service suppliers in IT and BPO.
Key steps include the liberalisation of the sale of computer terminals in 1997, the reduction of
prices on computer imports, and a series of policies to create a more competitive and efficient
telecommunication sector. These policy choices include privatisation of the incumbent telecom operator,
pre-commitments on telecommunication services, adoption of the Reference Paper on Regulatory
Principles in the extended GATT (General Agreement on Tariffs and Trade) negotiations on
telecommunications, and the establishment of an independent telecom regulator.
All of this helped provide IT and BPO service operators with access to relatively low-priced and
robust infrastructure that has allowed them to expand. These efforts have been complemented by reforms
in other areas, such as the inclusion of incentives in the investment code and the adaptation of the labour
code to take into account the work schedules of call-centres.
Exports of Senegalese BPO and IT services are mostly in mode 1, although some suppliers have
also established a commercial presence abroad, mostly in other West African countries. Experts
also travel regionally to work for subsidiaries and to provide consulting services directly (mode
4). For example, Call Me—created in 2002 as a subsidiary of Chaka Group, the Senegalese
computer engineering firm—is 100% owned by Senegalese interests.
Call Me provides BPO services, including voice services and outsourced appointment-taking for
visa applications. It also provides advisory services (quality management, team training, and
performance in customer teams). Call Me has numerous customers in Senegal and abroad
(France, Belgium, Switzerland). In Africa, Call Me has opened subsidiaries in Mali (2003), Côte
d’Ivoire (2004), Guinea and Mauritania (2005), and Cameroon (2008). Currently, the domestic
Senegalese market accounts for approximately 25% of Call Me’s turnover is generated from
other African markets and from non-African foreign markets.7
7 https://www.wto.org/english/res_e/booksp_e/aid4trade17_chap4_e.pdf
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3.1! Public Players The main policy-maker in charge of telecommunications and IT is the Ministry of Postal Services and
Telecommunications under which the Telecommunications and Post Regulatory Authority (ARTP) is the
telecom and IT regulator. While the Commission for the Protection of Personal Data (CDP) is in charge
of Internet content, the ADIE deals with IT around sectors such as : engineering, equipment and
infrastructure, housing, digital solidarity, e-people services, training.
3.2! Private Players
3.2.1! Production Units Senegal has almost no computer manufacturing industries despite the potential of the IT sector. The
various companies that have entered this niche have all ceased their operations. However, there are only a
few companies left, such as “Arc Informatique”, which assembles small quantities of computers, mainly
servers. As a result, thousands of computers are imported each year to meet market needs. A large part of
this equipment consists of second-hand equipment, in particular central processing units, monitors and
printers.
Network equipment (switches, servers, etc), transmission equipment (radio transmitters, cables, antennas,
etc) and consumer terminals (telephones, computers, tablets, modems) are mainly supplied by large
foreign companies based in Senegal.
3.2.2! Distributors As approved distributors are more focused on new equipments, therefore, there is no real competition
between these products and second hand computer equipment. Despite the reduction on computer prices
observed in the market, the new equipment still remains financially out of reach of the majority of
Senegalese who have no other choice than to fall back on second-hand computers and Chinese
equipment.
In addition to offering equipment from major brands recognized as being of high quality, they have now
integrated after-sales service into their business strategy.
Moreover, with the invasion of Chinese equipment on the market, this service constitutes a competitive
advantage. The main distributors are: CFAO Technologies, Comptoir Commercial Bara Mboup (CCBM),
Oumou Informatique, etc.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
23
3.2.3! Informal Resellers The growing informal IT sector is mainly composed of young people who do not have a sufficiently high
level of education, or of young graduates, all of whom are unemployed. They sell essentially imported
second hand computer equipment in stores and other stores opened in the main avenues of the capital.
3.2.4! Software and Application Developers
Automation, intelligence and speed are necessary for IT systems that have to process millions of requests
at the same time. Only computers can meet this challenge. Software developers design and develop
software that brings intelligence to telecommunications networks so that they can serve as many
consumers as possible quickly. Without the contribution of software in the processing of network access
requests, users would not be able to benefit from all these services. Today many start-ups offer
application solutions that bring added value to the sector.
3.2.5! Computer Services and Engineering Companies Some IT services companies (Computer Services and Engineering Companies) appeared in Dakar to
advise administrations and large companies (SONATEL, banks) in terms of information systems and by
offering assistance services to the project management and control of artwork. Some of them are intended
to carry out the most technical part of projects foreign SSII, mainly French development and validation
(testing and deployment).
During the last decade Senegal has become a popular place for outsourcing client relations and added
value IT services.
Its reputation as a provider of various types of services is growing and holds tremendous opportunities:
BPO, Electronic engineering (applications management, system integration, development of specific
applications, mobile banking, etc.).
The proliferation of the Senegalese SSII call centers, sites and portals are signs of the IT surge in
Senegal. Big players such as Nokia, Ibm Senegal, Huawei, Microsoft, Hewlett Packard, and Ericsson
have not ignored the opportunity. And since 2009, Dakar has been the domicile of Google’s only
permanent office in French speaking Africa.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Table 2 : A Few Players in the IT and BPO in Senegal8 Services Players
IT Services ARC Informatique, Homeview, FINETECH, 2SI, GSIE, People Inputs, Solid,
Sesam, GAINDE 2000 Orbus, Sonatel, PCCI,ADIE ,ATOS
BPO : Customer
Interaction Services
PCCI, Call Me, Computers Frontiers Senegal, IBEX, Africatel AVS
Back-Office Operations PCCI, Computers Frontiers Senegal, IBEX, FINETECH, Africatel AVS
Other services PCCI, IBEX, Call Me
Source: International Lawyers and Economist Against Poverty
3.2.6! Professional and Consumer Federations The digital economy is the strongest in the private sector, both nationally and internationally. More than
300 Small and Medium Enterprises (SME) are devoted to information and technologies (IT) at all levels
to cater to local economy. Many private actors are carrying digital in Senegal.
The different actors are grouped in various intermediate structures. These are primarily the professional
and consumer federations, which are mainly employers' federations, organized into two major
federations:
•! The Conseil National du Patronat (CNP in French) of Senegal and the “Mouvement des
Entreprises du Sénégal”;
•! The organisation of IT professionals (OPTIC in French), which has existed since June 2003. It is
a member of the CNP and brings together the telecommunications operators and the main companies
active in IT.
•! CTIC Dakar is the first incubator and accelerator devoted to IT entrepreneurs in
Francophone Sub-Saharan Africa.
3.2.7! Consumer's Behavior Users of computers or other IT equipment always want to acquire equipment depending on the
geographical and climatic environment. Because when making the purchase decision, the Senegalese
consumer takes into account some criteria, such as heat and dust resistance.
Added to this is the mistrust of local assemblies, considered as "clones impossible to repair in case of
breakdown" by a high-level clientele who, in any case, can still find happiness in the computers of well-
known brands, imported and sold at lower cost every day on the local market with top-of-the-range after-
sales service. In general, in the African information technology market, large customers, most of which
8 http://unctad.org/meetings/es/Presentation/ditc-ted-Nairobi-24082015-ILEAP-doumbouya.pdf
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
25
are companies or government agencies, are reluctant to buy reproductions. They always turn to
merchants.
But for the population with low purchasing power, it is important to reduce the costs on the market, the
new equipment remains expensive for the greatest number, more than ever. The purchase of a computer
obtained by assembling parts in locally installed factories offers a substantial advantage to the purchaser :
that of being able to benefit from both the technical and the training possibilities after sales services.
3.3! Digital Economy
Digital technology offers opportunities to modernise and promote socio-economic sectors with strong
potential for growth, through production techniques and technologies as well as through the exchange of
goods and services. Senegal plans to accelerate the spread of digital technology in the priority sectors
identified in the PSE, promote access to basic social services (health, education, financial services), and
significantly increase productivity by focusing on the increased use of digital technology in agriculture,
livestock farming, fishing and trade.
Many applications developed in the field of health and education in Senegal are still at the pilot stage.
These sectors are expecting large-scale projects based on technological development to better hope to
benefit from the impact of the internet in the image of the agricultural sector. Countries like Kenya,
Ghana and Nigeria would be more advanced in this area.
The finding was made by a study on "The Impact of the Internet in Africa: Creating the Conditions for
Success and Catalyzing Inclusive Growth in Ghana, Kenya, Senegal and Nigeria", conducted by the
Cabinet of strategic and research studies, Dalberg Global Development Advisors, with the support of
Google Africa9
The use of the internet is growing and sectors, including agriculture, have benefited from this, including
concrete projects that have made operational information available online, ranging from the weather to
prices for the producer and the industry food. This has not been the case for health and education. In these
sectors, people have not managed to go beyond the pilots to make large projects. Some application
projects are as follows:
9 Source: AllAfrica, April 29, 2013 , http://www.allafrica.com/stories/201304291844.html)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
26
3.3.1! E- commerce There are more than sixty e-commerce websites that are sharing the Senegalese E-commerce market(See
Appendix 4). These sites are redistributed between advertising sites and specialized sites. different
categories of Senegalese e-commerce sites are as follows:
•! The Electronic Purchase of Imported Products
Senegal's major e-commerce sites come from foreign companies seeking to sell imported products in
Senegal, such as Jumia, launched in April 2015, CDiscount or Kaymu.
•! The Electronic Purchase and Sale of National Products and Services
There are also other Senegalese e-commerce sites such as: Niokobok.com10 aimed at diasporas and
enabling them, from abroad, to render service to their relatives in Senegal by buying them a product or
service they need.
•! The Electronic Purchase and Sale of Products between Private Individuals (C2C)
Many classified ad portals are flourishing, including Senegal.lepetitbazar.fr, dorgoo.sn, jokko-
annonces.com, tewmoutew.com, planete-senegal.com, afrikannonces.sn, Expatdakar,etc11.
Online Government Services (e-gov)
Online public service platforms are beginning to emerge in Senegal for both businesses and citizens. Here
are some examples:
•! The Campusen Platform12 which allows the registration and orientation of baccalaureate
holders
•! The Public Employment Platform13 for applications for employment in the public service, a
dedicated platform for the entrance competition to the Ecole Nationale d’Admnistration (ENA).
•! The Administrative System of Computerized Formalities (SAFI)14 which offers companies a
set of tele-procedures: e-tax for the declaration of taxes, duties and customs and Teledac for the
10 www.niokobok.com 11 www.expatdakar.com 12 www.campusen.sn 13 www.fonctionpublique.gouv.sn 14 www.adie.sn/fr/saf
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
27
tele-application for authorization to build the public procurement portal which provides access to
a panel of information on calls for tenders15.
In addition, online shops are even developing partnerships with young vendors (without a shop) in order
to allow them to touch more customers online.
3.3.2! Business Processs Outsourcing
Senegal enjoys a growing international reputation and is one of the top destinations for Outsourcing. For
many years, many developing countries have been actively and successfully promoting the IT and BPO
sector. They are, among others, India, Malaysia, Egypt, Morocco, Mauritius, Tunisia.
Like these countries, Senegal has a real role to play in the sector. The 2017 edition of AT KEARNEY's
US strategy consulting report on offshoring (offshoring of IT services) confirms Senegal's
competitiveness, which is still one of the top 50 destinations worldwide for offshoring.
The ranking is based on financial factors constitute (40%p) percent of the total weight in the published
Index, people skills and availability and business environment – each constitute 30 percent of the total
weight.
Table 4 : Global Destinations for Offshoring
World Rank Country
Financial
Benefits
(40%)
Availability of Human
Resources and Skills
(30%)
Business
Environment
(30%)
14 Egypt 3.37 1.26 0.99
27 Morocco 2.9 1.1 1.29
33 Ghana 3.11 0.94 0.13
34 Mauritius 2.56 0.94 1.13
35 Tunisia 3.17 0.79 1.2
39 Kenya 3.03 0,97 1.09
45 South Africa 2.42 1.15 1.36
48 Senegal 3.05 0.73 1.05
Source: 2017A.T. Kearney Global Services Location Index
15 www.marchespublics.sn
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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The competitive advantages of Senegal in the ICT and Teleservices segment are as follows:
•! Facilities related to language for French-speaking contractors
•! Quality telecommunications infrastructure
•! Geographical and cultural proximity with western contractors, especially those of the European
market.
•! Quality and competitiveness of the workforce
•! A secure legislative and regulatory framework16
The Agence de régulation des télécommunications & des postes (ARTP) guarantees healthy and fair
competition for the benefit of users of telecommunications networks and services.
The Senegalese capital is one of the strong points of customer relationship in French-speaking Africa,
with subsidiaries of international groups such as the Dubai-based PCCI Group (co-founded by Senegalese
entrepreneur Yérim Sow), the Moroccan Phone group, Intelcia and the American IBEX Global, as well as
local companies such as "Call Me" of the Chaka Group conglomerate (created by Meissa Déguéné
Ngom)17, Africatel, AVS18 and Center Value, which offer after-sales services, maintenance and
appointments. In this ecosystem, IT companies are developing, including ATOS, which has announced
the creation of a technical expertise center in Senegal, the IB Maroc group and e-jay, a web agency
specializing in e-commerce in Senegal as well as consulting companies including Spot one, Neticoa
16 Total liberalization of the telecommunications sector in July 2004
new Telecommunications Code adopted in 2011
Law No. 2008-10 on the Information Society
Law N ° 2008-41 on cryptology
Law No. 2008-08 on Electronic Transactions
Law No. 2008-11 on Cybercrime
Law No. 2008-12 on the Protection of Personal Data
Delimitation of the number of fixed-term contracts (decree of March 6, 2008)
Specific arrangements for the duration of work:
• Continuous operation 7 days a week
• Individualisation working hours
• Exceeding the daily duration
• Annual quota 500 hours per worker 17 Jeune Afrique, 2016, Call Center: the Moroccan Intelcia will settle in Senegal,
http://www.jeuneafrique.com/342854/economie/centre-dappels-marocain-intelcia-va-sinstaller-
senegal/ 18 www.africatelavs.com
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
29
Neticoa19 Senegal, Exprimconseil20. Finally, there is the Senegalese Chapter of the Internet
Society255Senegal21
3.3.3! Health Senegal has launched several telemedicine initiatives, including the satellite interconnection of reference
hospitals in Senegal and Africa as part of the Pan-African Online Services Network project, supported by
Indian cooperation. It is the same in e-health where we can cite the M-diabetes application and the
DHIS2 (District Health Information Software) system for collecting and reporting health information that
is being generalized, the Community digital pharmacy. "JokkoSanté", the Integrated Management
Information System for Universal Health Coverage (SIGI CMU). Nevertheless, the large-scale
popularization of these experiences is limited by factors related to the lack of human and material
resources coupled with a lack of appropriate training.
3.3.4! Agriculture Agriculture, one of the largest employers in the country, is at a basic level of ICT adoption. The known
initiatives of their introduction in agriculture, breeding and fishing are still experimental. As application,
there is Mlouma application.It presents itself as a web and mobile platform allowing farmers and
agribusinesses to make the best decision to sell or buy agricultural products thanks to market information
made available to actors in real time.22
3.3.5! Higher Education
With regard to important projects, these are successfully implemented, in particular, the dematerialization
of the registration process and orientation of graduates, the establishment of a national network of
education and research with access shared with 2x155 Mbps, the internal management of universities, the
national deployment of the Virtual University of Senegal (UVS) with its Open Digital Spaces (ENO) and
finally access to scientific databases.
3.3.6! Financial Services The multitude of Mobile Banking services offered by financial institutions including transfer agencies
due to the central importance of money transfer (mobile operators, non-bank electronic money issuers,
19 www.neticoa.sn 20 www.exprimconseil.com/ProjetExpertise.htm 21 The Internet Society Senegal Chapter, ISOC-Senegal, was established on 29 February 1999. Its main
aim is to promote the use of the Internet in Senegal by highlighting the experiences gained.
22 Source: APS, 19 November 2013
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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third party providers, technology companies, etc.). The development of mobile banking and e-banking
contributes to a better financial inclusion of populations with money transfer solutions increasingly used,
here are some examples: FERLO, Nafa Express EcoBank Mobile: Orange Money Tigo cash,
Mobile Cash, W@ri from CSI, Joni-Joni Kash kash
Apart from mobile money, the GIM-UEMOA approves electronic payment services in the UEMOA zone,
in single currency, and regulates the market in connection with the BCEAO. At the end of December
2013, fifteen Senegalese banks and financial institutions were connected to the GIM-UEMOA and could
carry out bank card transactions.
As for the number, nature and value of transactions, we have data provided by this organization where it
appears that Senegal is the country that has carried out the most transactions, by amount, on the
equipment of GIM-UEMOA members with an amount of electronic transactions estimated at € 77
million, both in issuance and in receipt of payments, as shown in the table below. Table 5 : Number and volume of Bank transactions by card in Senegal 23
Number
(million)
Number
(% WAEMU)
Amount
(G FCFA)
Amount
(million €)
Amount
(%WAEMU)
Purchaser Country 689 21,15 50.47 76.9 23.21
Issuing country 678 20.78 50.25 76.6 23.11
Source: GIM UEMOA
3.4! Electronic Administration E-government has made significant progress, with initiatives focused on the computerization of
administrative procedures. The launch of a number of well-known public-interest procedures such as:
Télédac (building permit), E-tax (Tax Teleprocedures) and Campusen (orientation of new graduates); this
indicates the new approach of a citizen perceived as a "customer" of the services of the State. The
increasing impact of dematerialization processes in the area of customs and foreign trade with the
ORBUS and GAINDE applications is noteworthy.
23 Source: GIM UEMOA, scoreboard of the evolution of electronic payment activity in the UEMOA zone
at the end of December 2013. Quoted by Alain DUCASS, in the report Electronic Commerce in Africa
November 2015
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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4! TRADE ANALYSIS
4.1! Imports and Exports of Telecom and IT Products The IT products and services used in Senegal are imported. The country's external balance in this sector
remains in the red, although exports rebounded slightly in 2015.
The import trend is constantly increasing. However, it declined and stagnated between 2010 and 2012
before returning to an upward trend in 2013. In 2016, imports of ICT equipment and services amounted
to USD 198.8 million compared to imports of USD 13.7 million. The level of exports is thus almost 15
times higher than that of imports.
Source: Base Data from WTO on Trade Outside
4.2! 2016 Import Structure Focusing on 2016, it appears that imports of computers and other computer equipment in Senegal come
mainly from Western countries. Indeed, the table below highlights Senegal's import sources in this regard
in order of importance. France leads this ranking (30.8% of imports), followed by China (21.4%) and the
United Arab Emirates (16.3%). The United States is also present in 4th position (9.6%), followed closely
by the European countries in 9th place. Morocco is the only African country in this ranking, and the share
of imports from the latter is 1.6%.
1,4 1,6 1,7 2,4 5,1 5,4
23,0
6,5 9,6 5,5 8,2 10,8 8,1 6,3 10,0
27,113,7
42,556,3 60,3 59,5
92,3
118,1126,9
155,2172,4179,2
137,4134,5127,8
163,3165,3
208,7195,8
0,0
50,0
100,0
150,0
200,0
250,0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Imports3and3exports3of3telecom3and3IT3equipment3(million3USD)
Exports
Imports
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
32
Table 3: Imports of computers and other computer equipment in 2016
N° COUNTRY NET WEIGHT (Kg) PROPORTION
1 FRANCE 268205 30.8%
2 PEOPLE'S REPUBLIC OF CHINA 186579 21.4%
3 UNITED ARAB EMIRATES 142112 16.3%
4 UNITED STATES OF AMERICA 79514 9.1%
5 BELGIUM-LUXEMBOURG 46230 5.3%
6 TURKEY 43744 5.0%
7 ITALY 41188 4.7%
8 GERMANY 30327 3.5%
9 SPAIN 21776 2.5%
10 MOROCCO 10951 1.3%
TOTAL 870626 100.0%
Source: Senegalese Customs
4.3! Tariff Import Structure In January 2000, Senegal put in place a new import tariff structure to conform with the Common
External Tariff (CET) scheme agreed upon by the member states of the West African Economic and
Monetary Union (WAEMU or UEMOA). Under the new structure, Senegal lowered its highest tariff rate
and established four product categories with tariff rates of 0, 5, 10 and 20 percent. It also eliminated a
separate customs stamp tax of five percent, replacing it with a one percent “statistical fee.” The new tariff
regime covers the following product categories for the four tariff rates:
•! Category 0 (zero rate): social, cultural and scientific goods, agriculture inputs, capital goods and
computer and data processing equipment not available through local production.
•! Category 1 (five percent): raw materials, crude oil, and cereals for industries.
•! Category 2 (ten percent): semi-finished products, intermediate goods, other cereals, diesel and
fuel oil.
•! Category 3 (twenty percent): goods for final consumption, capital goods and computer and data-
processing equipment already available through local production, new and used vehicles.24
The table of import duties and taxes applicable to imported products includes the Customs Duty (DD),
the Statistical Fee (RS) and the Community Solidarity Levy (PCI), which is a resource allocated to the
Union, with the following rates:
24 https://photos.state.gov/libraries/senegal/323264/pdf/2014-senegal-commercial-guide.pdf
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Tableau 1: Table of import duties and Taxes
Category Customs Duty (DD) Statistical Fee (RS) Community Solidarity
Levy (PCI)
0 0% 1% 1%
1 5% 1% 1%
2 10% 1% 1%
3 20% 1% 1%
Source: Custom Services25
The basis of assessment for duties and taxes shown in the table above is the CIF value. To these duties
and taxes is added VAT at the single rate of 18% for Senegal, except for products that are exempt.
The statistical fee is levied on products imported from third countries and released for consumption,
including those exempt from customs duty, with the exception of goods imported under diplomatic
exemptions and those acquired under financing granted by foreign partners subject to an express
exemption clause.
The ECOWAS deduction of 0.5% on the CIF value is also due when products imported from non-
member countries are released for consumption.
25 http://www.douanes.sn/fr/node/722
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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5! BUSINESS ENVIRONMENT
Senegal offers a stable political environment, a favourable geographic position with growing
opportunities for foreign investment. The Government of Senegal has prioritised efforts to
improve the business climate. In this connection, structural reforms as part of PSE have been
envisaged to attract foreign direct investment (FDI), boost private investment and drive export
diversification by focusing, among other sectors, on ICT. The regulatory framework is mainly
based on an Investments Code (Code des investissements), a General Tax Code (Code Général
des Impôts), and a Customs Code (Code douanier).
It is pertinent to point out that the business climate in the digital sector is marked by a fiscal
environment to be improved compared to other sectors of Senegal’s economy. Branches and
companies are liable for corporate tax (IS) at the rate of 30% against 35% for the
telecommunication sector.
5.1! Tax on Telecommunication
The tax rate on telecommunication use and access is 5%. To offset the tax, the purchase of
mobile telephones (and other types of telephones) remains exempt from VAT and customs duty.
There are also two specific taxes payable by companies in the telecommunications sector. These
taxes represent 3% (for the tax called ‘CODETE’ i.e. Contribution to Development of the
universal service of Telecommunication) and 1% (for the tax called ‘PST’ i.e. Special Levy on
the Telecommunications Sector) of the annual turnover less the payments made to other
operators for networking services.
5.2! Incentive Tax Regimes
Senegalese authorities have adopted a major reform of the Senegalese tax law and investments
law, in particular by setting up a preferential tax regime and new incentives to private
investments, under the auspices of the National Agency for Investment Promotion and Major
Projects (APIX SA). This tax reform has led to the creation of two new tax credits, namely (i) a
tax reduction on investments and (ii) a tax reduction on exports.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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5.2.1! Tax Credit for Investment
This tax credit consists in a reduction of the income tax. Companies eligible to this tax credit are
mostly those operating in the sectors of agriculture, livestock, fisheries, health, education and
training, as well as in the sectors of industry, transport, and port, airport, and railways related
works.
Interested companies should invest at least CFA francs 100m (euros 153,000) to qualify for the
tax reduction. Relevant investments should be used for the creation or extension of facilities.
Extension of facilities is construed as any investment program initiated by an existing business
and which generates: an increase of at least 50% of the production capacity or of the acquisition
value of fixed assets, or an investment in production equipment of at least CFA francs 100m
(euros 153,000).
For small and medium-sized companies whose revenue is inferior to CFA francs 250m (euros
382,000), the minimum investment amount is lowered at euros 23,000.
The amount of tax deductions granted to the beneficiary companies varies between 30 and 70%
of investments and this preferential treatment can be spread over five to ten tax years.
5.2.2! Tax Credit on Exports
Any business which justifies the export of at least 80% of its turnover is entitled to a tax
reduction on exports. The company seeking the tax reduction must provide proof of effective
exports and of currencies repatriation. This tax credit allows the concerned company to deduct
50% of its taxable income. However, Senegalese law provides that the overall tax reduction is
capped at 50% of the taxable income when a company subject to income tax benefits of both the
tax credit for investment and the tax credit on exports.
5.3! Investment Incentives
Senegal has introduced new investment incentives with two regimes namely (i) investment code
and (ii) free export enterprise (EFE).
5.3.1! Investment Code
The present Code applies to any enterprise that carries out its activities in some sub-sectors:
•! education and training
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
36
•! erection and maintenance of industrial equipment,
•! tele-services,
•! the creation of commercial complexes, industrial parks, tourist zones, cyber-
villages and handicraft centres
The provisions of this present Code do not derogate from any more extensive advantages and
guarantees that may be provided in treaties or agreements that have been concluded or may be
concluded between the Republic of Senegal and other States.
In the conditions provided for in the laws and regulations in force, guarantees concern the
following points:
•! protection of property rights;
•! provision of foreign exchange;
•! transfers of capital ;
•! the transfer of earnings;
•! Equality of treatment
5.3.2! Export Free Enterprise (EFE)
It is a status granted to companies that export at least 80% of their production. Industry and
teleservices are the sectors eligible for EFE status. Among the advantages of this status are the
reduction of corporation tax (15%), exemption from payroll tax, registration and stamp duty, the
contribution of patents and exemption from duties and taxes on production equipment and raw
materials.
5.4! APIX Single Window
APIX assists companies in their :
•! Approval requests in case of eligibility of your project;
•! Applications for approval from the Ministry of Economy and Finance;
•! Requests for exemption titles.
5.5! Senegal’s Competitive Advantages
Senegal has great competitive advantages in the field of ICT with skilled human resources.
Senegalese companies are already present in Africa and especially in West Africa, where 80 per
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
37
cent of their turnover target are met in fields such as: software engineering in various fields
(healthcare, banking, electronic banking, e-governance, monitoring and evaluation, etc.); web
services (Internet, Intranet, Extranet, portals B2B, B2C); mobile services (mobile applications,
mobile banking, SMS platforms); teleservices (call centers, voicemail recorder (IVR),
telemarketing…); training (Universities and training schools).
5.6! Labour Environment
The main pieces of labour and social legislation are the Labour and Social Security Code, the
National Inter-professional Collective Convention and the collective conventions specific to
each area of activity. Labour relationships are regulated by both international and national codes.
The international codes are derived from the Treaties regularly ratified. The initial labour law
was considered to be favouring only the employees, the modification that intervened in 1997,
took this into account to further incorporate the employer’s interests
5.6.1! Employer’s Obligations
The recruitment of Senegalese employees is in principle free subject to the specific rules
governing women and children’s employment. However, within two days after hiring it has to be
declared to the Labour Inspectorate and the Labour Department. The recruitment of workers
needing to be transferred away from their usual residence needs a written contract and the
worker’s medical examination. It is then subject to the Labour’s Department prior authorisation.
Employers have among others, the obligation to respect the privacy and the dignity of workers,
non-discrimination in the labour relations, to not interfere in union delegates’ functions as well
as to respect health, social and safety regulations including the registration of workers to the
Retirement Pension Fund (IPRES) and the Social Security Fund.
5.6.2! Types of Employment Contracts
Senegalese law provides for two types of employment contracts:
Fixed-Term Contracts (CDD) : A fixed-term contract cannot in principle be used over the
long-term to fill a permanent position related to the usual activity of the company. Fixed term
contracts can only be renewed once and may not exceed a total of two years. If its duration
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
38
exceeds three months, the contracts will have to be laid down before the Labour Department
before it comes into effect.
•! Flexibility of employment contracts: For investors that are eligible for the advantages
granted by the Investment Code, there is the possibility to renew fixed-term contracts for
up to 5 years.
•! Long term Contracts (CDI): may be preceded by a probation period for a maximum
period of six months including renewal The Labour Inspector’s approval is not required.
5.6.3! Social Security Contributions on Salaries
Social welfare is organised in three fields:
•! Social security provision: administered by the “Caisse de Sécurité Sociale” (CSS), it
provides workers with two kinds of benefits: family benefits and benefits for the
treatment and prevention of occupational accident and illness.
•! Retirement provision: administered by “IPRES” (the Retirement Fund).
•! Illness provision: in companies with 100 employees at least, it is the responsibility of the
employer to establish an in-house medcial scheme.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
39
6! INVESTMENT OPPORTUNITIES
6.1! Strenghts,Weaknesses, Opportunities and Threats of the Sector
Table 4:SWOT Analysis
STRENGTHS WEAKNESSES
•! Political Stability
•! Strategic Geographical Location
•! Access to Sub-Regional Markets
•! Modern and Good Quality of
Telecommunications Infrastructure
•! Availability of Qualified Human Resources
•! Existence of Institutional and Regulatory
Framework
•! High added value of the sector to the
economic and social development of the
country
•! Absence of an organization whose sole
vocation is the development of ICT
•! Low Internet and GSM Coverage Rate in
Rural Areas
•! Presence of Few Internet Service Providers
•! Language Barrier ( French as the official
language)
•! Lack of adequate training in the field of ICT
Law and Regulation
•! Mistrust of digital transformation due to
scams and cybercrime
OPPORTUNITIES THREATS
•! Liberalization of Telecommunication Sector
•! Investment Incentive Regime for Export
Oriented Companies (EFE)
•! Creation of a Single window APIX SA
•! Government Initiative :Digital Senegal 2025
•! Public Private Partnership (PPP)
•! National Strategy for Cyber Security-2022
•! Special Economic Zones (SEZs)
•! PSE: Senegal Emerging Plan
•! Growing Technical Skills in ICT Scetor
•! Demographic Dividend
•! High Cost of Internet Connection
•! Lack of Financial Support to the ICT sector
•! Unsufficient and Poor Infrastructures in
Electricity
•! Competition in the Digital Activities and ICT
Source : BDA
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
40
6.2! Major Government Projects in Digital Economy In 2016, on the basis of the priorities set by the PSE, the Government designed a strategy called “Sénégal
Numérique 2025” (Digital Senegal 2025).
6.2.1! Digital Senegal 2025
This strategy is intended for the digital economy sector through which it proposes to achieve universal
digital access for all uses by 2025. The ambition of the Sénégal Numérique 2025 strategy with regard to
the economy is to provide new sources of growth and increase the share of digital services in the GDP to
10% by 2025.
6.2.2! Diamniadio Digital Technology Park Among major Government projects, it can be noted the International Industrial Park of DIAMNIADIO
(P2ID), which is a space on 53 ha – intended for investors - aiming at creating the conditions of
emergence and development of an industrial pole vector of competitiveness and growth.
The platform provides industrialists with dedicated spaces combining both efficient infrastructure and
services as well as significant and exceptional customs, tax and non-tax incentives.
An integral part of the Diamniadio Urban Pole (PUD), the digital technology parc aims to contribute to
the diversification and modernization of the economy, the development of the private sector, and the
promotion of inclusive growth in Senegal, through the development of the ICT sector.
It is funded by the Government of Senegal and the African Development Bank (AfDB). This project
allows the emergence of local digital businesses and contribute to and contribute to Senegal's economic
growth and job creation. We can mention the digital activity centers (digipoles), the setting up of
incubation and support centers or the establishment of a research and development center.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
41
Figure 16: The Digital City
(Source: ITMAG)
The digital companies that have established themselves in Diamiadio are TIGO data center and the
company SEWA CARD. The Sewa money transfer platform is a regulatory platform with a certified
(AML) Anti-Money Laundering device and in compliance with provisions relating to the protection of
personal data. Several companies are planning to be in Diamiadio.
6.2.3! Digital Education Support Project (PAEN) Accessibility will also be ensured through a program to acquire equipment and terminals for students,
pupils, schools, health structures and disadvantaged populations.
6.2.4! National Strategy of Cyber-security Senegal is seeking to adopt a "coherent and relevant" national cybersecurity strategy to overcome the
"risks" of insecurity associated with the use of information and communication technologies. To this end,
a national cybersecurity strategy for Senegal has been developed following the national strategy "Digital
Senegal 2020-2025". This strategy is a pillar of the digital plan, which will direct all Senegal's activities
in this area.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
42
6.2.5! National Research and Education Network (NREN) The Role of the National Research and Education Network consists of:
•! Contributing to the capacity building in Higher educationand research by supporting the control
of communication and information Technologies;
•! Building education and research network among Senegal Universities Promoting ICT access for
higher Education;
•! Promoting sharing of online information resources, supporting the development and sharing of e-
learning materials production of e-ressources ;
•! Organize collaborative online courses and share expertise online;
•! Share experiences and best practices Capacity building of campus network state
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
43
7! RECOMMENDATIONS
The ICT sector represents an important part of the national economy with a contribution of more than
12% to the State's budget revenues. The government has adopted the Senegal Digital Strategy 2025
articulated around 28 reforms and 69 innovative projects for a budget of more than USD 2. 475 billion
out of which 73% are expected from the private sector, 17% from the public and 10% from the public-
private partnership26.
The contribution of the private sector to the development of Information and Communication
Technologies seems to be paramount. This is, without doubt, the reason why the State of Senegal, within
the framework of the Senegal Digital Strategy 2025 (SN 2025), has decided that more than 70% of the
USD 2.475 billion of this project are financed by the private sector.
It is therefore a question of making the private sector the main actor and contributor of this program
constituting which is a catalyst for the other sectors of activity of the country. Senegal's strategic vision
for ICT is as follows :
"In 2025, digital for all and for all uses in Senegal with a dynamic and innovative private
sector in an efficient ecosystem".
This vision is divided into six strategic axes :
1.! Update of the legal framework and strengthening of digital governance
2.! Intensification of digital spatial planning
3.! Improving access to digital networks and services for businesses, administrations and
the population for sustainable development
4.! Economic and social transformation through digital diffusion in the priority sectors
identified in the implementation of the PSE
5.! Optimizing the sector's contribution to economic growth
6.! Promotion of Innovative Technologies
7.1! Strategic Axis of Entry The entry of Indian companies into the Senegalese ICT landscape should therefore be in line with the six
axis mentioned above. Axis 3, 4, and 6 should be prioritized by a new foreign company. 26 Interview of the Minister of Communication, Telecommunications, Posts and the Digital Economy granted to the business magazine Réussir n°128 janvier 2018
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
44
Axis 3 : Improving access to digital networks and services for businesses, administrations and
the population for sustainable development
These could be bilateral or public-private partnerships to provide Senegal's administration and companies
with a technological network in order to increase their productivity. Sub-areas such as connectivity, ERP
supply adapted to the needs of administration and companies. New avenues such as Business Intelligence
(BI) are still in their infancy in Senegal. A company can attract the attention and gain the confidence of
Senegalese operators.
Axis 4 : Economic and social transformation through digital diffusion in the priority sectors
identified in the implementation of the PES
Here, the focus will be on providing the authorities with ICT tools to increase productivity in social
sectors such as agriculture, education, health, access to basic social services. A World Bank study
provides more details on the feasibility of this in the hygiene and sanitation sector (study on harnessing
the potential of ICTs in the water, sanitation and hygiene sector; Senegal case study).
Axis 6 : Promotion of innovative technologies
This axis proves to be very important in so far as ICTs in Senegal are booming. India's rich experience as
well as the technological advances in this field could prove very attractive for Senegalese companies, for
the administration and also for education/training.
7.2! Other Recommendations
•! Opportunities for access to credit are very limited in Senegal with regard to the ICT sector.
However, some startups are supported by business incubators. The path of own financing should
be favoured in the context of setting up ICT companies in Senegal.
•! Offshoring to Senegal remains a highly attractive proposition for many foreign companies. Thus,
it provides a good business environnement, financial attractiveness and people skills and
availability. India being a world leader in offshoring can benefit from these advantages of
Senegal in order to target French speaking countries in terms of offshoring.
•! Training centres and universities that do not form the profiles that markets need, senegalese
developers trained outside the continent who choose to pursue a career abroad, or large
international groups who, by settling in Africa, poach the talents hardened by local actors. This
represents an investment opportunity for private training actors in India such as e-learning.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
45
•! Given India's expertise in the cyber-security sector, Indian investors can develop applications
concerning informal attacks. They can also form partnerships with governmental structures in the
area of capacity building.
•! To help enterprises launch their data and IoT27 projects, India’s Business Services can offer a
global and consistent response: Data, a set of Data & IoT solutions and services that bring
together the best of their expertise in the areas of cloud, data and connected objects, while
offering a high level of trust and security
27 Internet of Of Things
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
46
CONCLUSION
Senegal began the process of ICT sector reform early on by partly privatizing its incumbent
telecommunication operator SONATEL in 1997. The Government licensed a second mobile operator in
1998, created a sector regulator in 2001 and issued a third operator license in 2007. Though most of these
steps took place in the “narrowband” era, they laid the foundation for deployment of broadband
technologies. The Government’s recent efforts will further strengthen Senegal as a leading ICT hub in
West Africa.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
47
APPENDIX
APPENDIX 1 : COVERAGE MAP
Coverage 2G Orange
Source : Universal Telecoms Service Development Fund (FDSUT in french)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
48
Coverage 3G Orange
Source : Universal Telecoms Service Development Fund (FDSUT in french)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
49
Coverage 3G Tigo
Source : Universal Telecoms Service Development Fund (FDSUT in french)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
50
Coverage 2G Tigo
source : http://sn.tigocloud.net/le-monde-de-tigo/carte-de-couverture-gsm
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
51
Coverage 2G expresso
Source : Universal Telecoms Service Development Fund (FDSUT in french)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
52
Coverage 3G Expresso
Source : Universal Telecoms Service Development Fund (FDSUT in french)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
53
APPENDIX 2: 4G coverage areas of the three new Internet Service Providers (ISPs)
Source: BDA
As illustrated on the map above, the provider ARC INFORMATIQUE covers Dakar, Louga, Saint Louis,
Fatick, Kaffrine And Kaolack.
As for WAW SAS, it covers Dakar, Thies, Diourbel, Tambacounda and Kedougou. Finally, AFRICA
ACCES is providing coverage in the regions of Dakar, Ziguinchor, Sédhiou, Kolda and Matam.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
54
APPENDIX 3 HAYO
The Consortium du Service Universel (CSU) is a Senegalese group of companies that has been awarded
the Universal Telecommunications Service license for the pilot project following an international call for
tenders. The Matam region was chosen by the State of Senegal for its economic potential and its location
as a peripheral region of Senegal. For the implementation of this project, the Universal Service
Consortium (CSU), created an operational entity in charge of the exploitation of the license, named
HAYO. HAYO has chosen Ourossogui, a town located in the centre of the Matam region, to set up its
regional office. This office, covering 6000 m², is located along the main road and is equipped with a
modern data centre and network operations center. HAYO provides mobile, fixed, international, internet
and value-added telecommunications services. These services are based on a modern telecommunications
infrastructure, a network of technical partners.
HAYO cover
Source: HAYO network
Overall, in terms of infrastructure, major investments have been made by telecommunications operators
and by the State.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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APPENDIX 4 : E-commerce sites Top 60 e-commerce Websites in Senegal28
Websites Categories
Expat-Dakar.Com Offers
Jumia.Sn Generalist
Afribaba.Sn Offers
Dorgoo.Sn Offers
Deals.Jumia.Sn Offers
Afrimarket.Sn General Practitioner
Food.Jumia.Sn Alimentary
Car.Jumia.Sn Offers
Promo.Sn General Practitioner
Tewmoutew.Com Offers
House.Jumia.Sn Offers
Africashop.Sn Fashion & Textile
Fabellashop.Com Health Beauty
Dakarwebstore.Com General Practitioner
Diayma.Com General Practitioner
Afrimalin.Sn Offers
Airplum-Shop.Com Fashion & Textile
Sakanal.Sn Alimentary
Blueline-Senegal.Com Electronic
Maketbi.Com Offers
Nubianbeautyshop.Com Health Beauty
Senegalblackbusiness.Com General Practitioner
Ccbme.Sn Electronic
Electromenager-Dakar.Com Electronic
Etounature.Com Health Beauty
Niokobok.Com General Practitioner
Micromatic.Sn Electronic
Nexaad.Com Offers
Annonceavenue.Com Electronic
28 Source : Emmanuel Bocquet (2017), e-commerce in Sénégal : les 60 sites !
https://fr.linkedin.com/pulse/e-commerce-au-s%C3%A9n%C3%A9gal-les-60-sites-emmanuel-bocquet
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Passcourses.Com Alimentary
Sooretul.Com Alimentary
Mossane.Com Health Beauty
Patisseriegrainedor.Com Alimentary
Samadekk.Com Offers
Boutique.Kelentane.Net General Practitioner
Calaoo.Com General Practitioner
Esteval.Net Alimentary
Tongtong.Sn Alimentary
Discount-Senegal.Com General Practitioner
Soxlla.Com Fashion & Textile
Afri-Shop.Com Electronic
Marchecastor.Com Alimentary
Parisdakarshopping.Com General Practitioner
Dakarprotoshop.Com Various
Samashopping.Com General Practitioner
Hotelfarid.Com Alimentary
Senboutique.Com Alimentary
Mapote.Sn Health Beauty
Sen-Discount.Com Health Beauty
Kayfii.Com General Practitioner
Laroseraie-Senegal.Com Various
Lesprixmagics.Com General Practitioner
Galeries54.Sn Fashion & Textile
Midiamond.Sn Various
Yombale.Net General Practitioner
Outalma.Com Electronic
Toubaboutique.Com Electronic
Fit-Athletics.Com Health Beauty
Discountmaxi.Com Alimentary
Aywajieune.Com Alimentary
APPENDIX 5: Fixed Voice Price Offer
Sonatel
Offer Fixed Voice Keurgui Kheweul General
Public Line
Service Access Fee (USD / Month) 11 35
Royalty fee 9
Advantages credit of 6 195F VAT positioned
every month / an unlimited fixed
number usable 24H / 24 and 7/7
towards the fixed
tative Voice Minute Second
Call to landline 57.75 0.93
Call to the mobile 94.5 1.35
Call to international
Zone 1 137 3.1
Zone 2 146 4.5
Zone 3 169 5.9
Source ARTP / MARCH 2018
Table 2 : Sentel
Offer Validity Price in CFA
Fixed: 10,000 credits + 10,000 bonuses 30 days 12000
fixed modem: 10000 credit + 10000 unlimited internet bonus 30 days 25000
Source ARTP / MARCH 2018
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
58
APPENDIX 6: Multiplay Offers Sonatel
Offers
ADSL Fiber
Keurgui Home Home + Keurgui + Home Fiber
Service Access Fee
(USD / month) 45 64 64 64 64
Monthly fee / USD 23 42 42 33 35
Blocked price / fixed line tariff
(USD / month) 11 19 36 11 36
ADSL / FIBER 1MB Unlimited Wifi
Modem 4 Megamax + Wifi Modem 10 Megamax + Wifi Modem
2M /1M +
Wifi Modem 30/2M + Wifi Modem
Benefits voix
an Unlimited Fixed
Number, Report of the
Remainder of the
Package not Consumed,
Possibility of Reloading
the Credit Card
unlimited Fixed-to-night and
Fixed-Line Calls 3 Unlimited
Fixed Numbers 24h / Days
Unlimited to 1 mobile
orange; Repoort of the
remaining unused; Possibility
of reloading credit card
unlimited voice to fixed
24h/7days; unlimited to
2Mobiles orange; telephone
offered, preferential rate to
fixed numbers in France from
25; Possibility of reloading
credit card
unlimited voice to fixed
Sonatel 24/7 off special
numbers; unlimited to 2
Orange mobiles
TV benefits
Access to the new orange
bouquet; Premium service:
live control
Access to the orange bouquet
to choose; Access to the
bouquet canalsat optional
Source ARTP / MARCH 2018
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
59
Table 11 : Basic Access Offers (T0 & T2) and Package
deals basic access (TO) primary access (T2) Avanatges
security deposit (in USD / HT 14.5 364 A range of comfort service and cost control solution are
included or paid option: call presentation, pending
callspossibility, temporary forwarding, red list, red list,
double call, termination of the termina, direct selection on
arrival , national call forwarding, employee interception
interception, total call cost, restricted service to
destinations, detailed billing, cost indication in permanent
call mode
service access fee (USD) /
month /
103 1000
Monthly fee (USD / Month /
HT
36 182
Characteristics offer of access to the
RNS network allowing to
have 2 simultaneous
communications
Offering access to the RNS network allowing up to 30
smiled communications with the possibility to leave
the 30 mixed channels, or to specialize them for
incoming or outgoing calls
Basic Access Plans 1 Basic Access Plans 2 Basic Access Plans 3
Fees For Access To The
Service (FCFA / month / HT)
36 36 36
Monthly fee (FCFA / Month /
HT
91 164 218
Advantages The Basic Access Plans are composed of a range of three (3) packages set on basic access and allowing customers to: * enjoy preferential
pricing within the package with a reduction in the price to the minute depending on the plan subscribed * unlimited calling to 2 fixed numbers
SONATEL partners
Source ARTP / MARCH 2018
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
60
Business Voice Offers
Business Voice Offers pro freedom business voice
initial business voice performance Intense voice business Supreme voice business
Fees For Access To The
Service (USD/ month 29 29 29 29 29
Monthly fee / (USD /
month) 7 18 33 47 80
Blocked or open rate
(USD / month / VAT) 13 27 45 64
Voice Benefits
an optional
telephone / options /
comforts
unlimited to 1
fixed number
24h / 7 days
unlimited to 2 fixed number
24h / 7 days
unlimited to 3 fixed
number and 1 mobile
number 24h / 7 days
unlimited to 5 fixed number
and 2 mobile number 24h / 7
days
Dedicated service /
offer without
commitment / offer
without guarantee
a basic terminal included / Minimum commitment: 12 months / a dedicated service / Offer without guarantee
Source ARTP / MARCH 2018
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
61
APPENDIX 7 :Some Tariff Grids For Telecommunication Services Local And International Fixed Telephone Tariff (March 2018)
Subscriptions VAT price (XOF) 1 USD = 550,294 XOF Commissioning costs for the general public 19,500 Bail 16,500 Monthly subscription for the general public 4,900 Consumer Line and Keurgui Box VAT price Rate to mobile Orange and other national operators 1.35 / s Rate to fixed Sonatel and other national operators 0.93 / s The general public, Keurgui Box, Locked Lines, Hot Line (SLC) VAT price Rate to international operators Zone 1 3.1 / s Price to international operators Zone 2 4.5 / s Rate to international operators Zone 3 5.9 / s
Source: Orange
Table 2:Price (VAT Included) Orange Prepaid Communications (March 2018)29
Voice calls in XOF VAT30 (per second) SMS in XOF VAT Calls to Orange and other national operators International Zone1 International Zone 2
Rate XOF 20 XOF 1.99 / minute XOF 3.1 / sec XOF 4.5 / sec Source: ORANGE SENEGAL
29 (1) South Africa, Angola, Canada, China, Spain, France, Italy, Nigeria, Turkey, USA, etc.
(2) Saudi Arabia, Burkina Faso, Egypt, United Arab Emirates, Guinea Bissau, Cape Verde, Guinea Conakry, Cote d'Ivoire, Iran, Mali, etc.
30 1 USD = 550,294 XOF
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
62
APPENDIX 8 : Price (VAT Included) Tigo Communications Internet Fee Schedule Tigo ( December2017 )
Paket type Tigo USD rates Volume Validity
1-day Bundle
10 MB 0,18 10 MB 24 hours
50 MB 0,45 50 MB 24 hours
200 MB 0,90 200 MB 24 hours
3 GB 1,18 3 GB 00h to 7h59 Am
unlimited Night 1,18 unlimited internet
7 days bundle
100 MB 0,90 100 MB 7 days
300 MB 1,18 300 MB 7 days
1GB 4,5 1GB 7 days
30 days bundle
50 MB / days for 30 days 5,45 50 MB / day 24 hours
2.5 MB 9 2.5 GB 30 days
7GB 18 7GB 30 days
15 GB 35 15 GB 30 days
25 MB 45 25 GB 30 days
Data chrono packs
15 Minutes chrono 0,18 15 minutes chrono 15 minutes
30 minutes chrono 0,36 30 minutes chrono 30 minutes
60 minutes chrono 0,63 60 minutes chrono 60 minutes
Source : TIGO
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
63
APPENDIX 9 : The Main Legal Forms For A Foreign Company
Table 5: Overview of The Main Legal Forms For A Foreign Company
Legal Status Advantages Drawbacks Procedure Taxation
Sales Agency •! Flexibility
•! Contracts are signed and executed by the parent store
•! Long recognition procedure
•! Impossibility to carry out
commercial operations
•! Difficult recruitment of the
support staff
Headquarter agreement with the Foreign
Ministry
Since the agency is not
supposed to undertake
commercial operations
in Senegal, it is
therefore not under a
fiscal regime
Branch
•! Flexible as opposed to the subsidiary
•! Commercial structure
•! Strong ties with the parent store
•! A life time of maximum 2 years at
the end of which the company is
obliged to change its status or stop
operating
Two stages :
•! Statutes established by the
Notary (provide the manager’s
police clearance)
•! Company recorded
and registered by BCE
30 percent of the net
profit
Subs
idia
ry
S.A.R.L •! Rather credible with third parties;
•! Minimum capital required not very high (USD 1,818) ;
•! Limited liability: Associates are only liable to the tune of
their contributions;
•! Possibility for associates to exert a close control of new
partners’ access to the capital;
•! Legal independence between the
parent store and the subsidiary.
•! On the operational front, nothing
precludes the subsidiary from
collaborating with the parent store
in the execution of the contracts
Two stages:
•! Statutes established by the
Notary (provide the manager’s
police clearance)
•! Company recorded and
registered by BCE
30 percent of the net
profit
S.A. Very credible with third parties ;
Great funds mobilization capacity (S.A can call for public savings) ;
Risk limited to contributions ;
Possibility of only paying up one quarter of the capital
Possibility for associates to freely transfer their shares;
Source : British Embassy Dakar Doing business in Senegal (2012)
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
64
Table 6 : Comparative Chart for Legal Entity
Source: British Embassy Dakar Doing business in Senegal (2012)
Legal Status Single proprietorship Limited Companies (SARL) Business corporation (SA)
Minimum number
of partners 01 01 01
Minimum
startup capital 0
USD 1,819 minimum to be paid
up in full at incorporation
USD18,181 minimum; ¼ of the capital to be paid up at incorporation, the
balance within three(3) years
Credibility with
third parties Very low Important Very important
Partner’s liability Unlimited (extended to the entrepreneur’s personal
properties) Limited to the contributions Limited to the contributions
Eligibility to
CI or EFE YES YES YES
Registered auditors None Not mandatory* Mandatory
Management Entrepreneur Manager (partner or not)
appointed by the associates General Manager or Managing Director
Taxation on profits
Unique Global Contribution to the tune of 25 million
of CA for services and 50 million for traded goods
IS (corporate income tax) on option
Corporate Income Tax (IS) - 30% of the net profit Corporate Income Tax (IS)
- 30% of the net profit
Minimum flat tax
(IMF)
0 - IMF : minimum tax payable in case of
lossmaking results
Between USD 909 and
1,181 (depending on the turnover)
Between USD 909 and
1,181 (depending on the turnover)
APPENDIX 10 : Other Computing Activities31.
CONSTRUCTION AND SERVICES ENGINEERING COMPANY (SICS
INTERNATIONAL)
Lot No 09 Area 14 Almadies BP 11388 DAKAR
Legal form : Anonimous society.
Tel: 33.869.26.50
Fax: 33.869.26.49
Website : www.sics.international.com
E-mail : [email protected] / [email protected]
Social capital: 50,000,000
General turnover: 2200000000
Staff: 75 to 100
EMPLOYEES
COMPUTER ENGINEERING AND COMMUNICATION (GENICOM)
Imm . Adiouma Diop Street 35 x 30 BP 23612 PONTY DAKAR
Legal form : Individual business.
Tel: 76.659.27.20
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: 1 to 5 EMPLOYEES
TECHNISOFT
U.26, No. 394 Plots Rehabilitated BP 21331 DAKAR
Legal form : SARL
Tel: 33.855.99.00
Fax: 33.855.99.01
Website : http://www.technisoft.sn
E-mail : [email protected]
31 souce : chamber of commerce and industry and agriculture
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
66
Social capital: 1,000,000
General turnover:
Staff: 1 to 5 EMPLOYEES
TIME TO MARKET (T2M)
Technopole BP 25026 DKR / FANN DAKAR
Legal form : SARL
Tel: 33.833.00.04
Fax:
Website : http://www.t2m.manobi.sn
E-mail : [email protected]
Social capital:
General turnover:
Staff: 1 to 5 EMPLOYEES
SERVICES & TELECOM. MARITIMES AND TERRESTRIANS (SETEMAT)
78 Boulevard du General Degaulle Dakar
Legal form : SARL
Tel: 33.823.27.21
Fax: 33.823-27-21
Website :
E-mail : [email protected]
Social capital: 1,000,000
General turnover:
Staff: 1 to 5 EMPLOYEES
PLATFORM TECHNOLOGIES SA
Sicap Amitié IX Bourguiba Villa No. 3086 BP 45300 DAKAR
Legal form : Anonimous society.
Tel: 33.869.01.40
Fax: 33.865.26.06
Website : www.platform.com
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
67
E-mail : [email protected]
Social capital: 50,000,000
General turnover: 1458626874
Staff: 25 to 50
EMPLOYEES
Mr. Bakary DIAKITE Chief Executive Officer:
CHAKA SYSTEMS
Trade Register 1427 B 98
55, Rue Carnot BP 22575 DAKAR
Legal form : SARL
Tel: 338236434/338236466
Fax: 33.823.63.31
Website : www.groupechaka.sn
E-mail : [email protected]
Social capital: 1,000,000
General turnover:
Staff: 5 to 10 EMPLOYEES
COMPUTER GLOBAL SYSTEM (IGS)
Trade Register SNDKR 2011 C 11417
33, Abdou Karim Bourgi Street DAKAR
Legal form : GIE
Tel: 338426737/776306218
Fax: 33.842.10.38
Website :
E-mail : [email protected]
JOUVE SENEGAL
Trade Register 2003 B 1221
Ngor Road Zone 15 n ° 28 BP 29611 DAKAR
Legal form : Anonimous society.
Tel: 33.820.84.63
Fax: 33.820.84.56
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
68
Website : www.jouve.fr
E-mail : [email protected]
Social capital: 75,000,000 CFA
General turnover:
Staff: 50 to 75
EMPLOYEES
Mr Eric MARTIN Chief Executive Officer:
PHOENIX SENEGAL
Building Hajjar Point E BP 25882 DAKAR
Legal form : SARL
Tel: 338250675/338646072
Fax: 33.864.42.66
Website : www.phoenix.sn
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 10 to 15 EMPLOYEES
ORBIT INFORMATIQUE
Street 29 X Blaise Diagne Street BP 7103 DAKAR DAKAR
Legal form : GIE
Tel: 33.823.54.78
Fax: 33.842.26.26
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
SEN SERVICES
Trade Register 97 A 4785
Hlm 3 villa n ° 900 DAKAR
Legal form : Individual business.
Tel: 338250344/776506409
Fax:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
69
Website :
E-mail :
Social capital: 300,000 CFA
General turnover: 10,000,000 CFA
IB SENEGAL
62, Rue Felix Faure PO Box 21137 PONTY DAKAR
Legal form : Anonimous society.
Tel: 33.842.58.68
Fax: 33.842.71.40
Website : www.ib-senegal.com
E-mail : [email protected]
Social capital: 52,000,000 CFA
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr Mustapha SAHIBE Director General:
PEOPLE INPUT
Freedom 6 Extention Building Soda Marième 5th floor BP 26543 DAKAR
Legal form : SARL
Tel: 33.827.31.45
Fax: 33.867.16.46
Website : www.peopleinput.com
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
Website creation
SESAME AFRICA
Street 9 X 11 Point E Building Ajjar BP 15362 FANN DAKAR
Legal form : SARL
Tel: 33.864.64.00
Fax: 33.864.64.01
Website :
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
70
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr. Cheikh Amadou KANE Chief Executive Officer:
KD CONSULTING (KDC)
38, Georges Pompidou Avenue PO Box 21813 DKR PONTY DAKAR
Legal form : Individual business.
Tel: 33.842.45.05
Fax: 33.842.45.05
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Khassim DIOP General Manager:
TOP @ TOO (TOP @ TOO)
Trade Register SN DKR 2006 B
Canal 4 Lot n ° 11 Fass Delorme BP 10912 DAKAR
Legal form : SARL
Tel: 221.823.69.37
Fax: 221.823.80.01
Website : www.topatoo.net
E-mail : [email protected]
Social capital: 1,000,000
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
ICONE GROUP
Commercial Register SNDKR 2004 B 12297
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
71
7 Mouhamed Street 5 X Ponty BP 22448 PONTY DAKAR
Legal form : SARL
Tel: 776337773/701052241
Fax: 33.821.77.74
Website : www.groupeicone.com
E-mail : [email protected]
Social capital: 10,000,000
General turnover: 1000000000
Staff: WORKFORCE 10 to 15 EMPLOYEES
WACOM (WACOM)
Trade Register SNDKR 2008 B 37701
10, Cité Mamelles Town planning BP 8243 YOFF DAKAR
Legal form : SARL
Tel: 33.860.59.19
Fax:
Website : www.wacom.sn
E-mail : [email protected]
Social capital: 1,000,000
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
SENEGAL AUTOMATION TECHNOLOGY ASSISTANCE (SATA SARL)
Trade Register SNDKR 2007 B 14919
Birago Diop Avenue point E dkr Point E PO Box 5344 DAKAR
Legal form : SARL
Tel: 33.864.26.26
Fax: 33.864.26.24
Website :
E-mail : [email protected]
Social capital: 6,000,000
General turnover: 25,000,000
Staff: WORKFORCE 1 to 5 EMPLOYEES
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
72
TECHNO POINTE INFORMATIQUE
Trade register SN SLT 1995 C 388
Richard Toll DAKAR
Legal form : Individual business.
Tel: 77.275.56.36
Fax:
Website :
E-mail : [email protected]
Social capital: 5,000,000
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
SALAFS TECHNOLOGY OF SENEGAL (STS)
Trade Register SN DKR 2012 A 589
Plots Assainies U. 25 n ° 132 DAKAR
Legal form : Individual business.
Tel: 77.534.89.73
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
S. BAYO COMPANY
SNDKR Trade Register 2012 A 16082
Cité Comico , n ° 12 DAKAR
Legal form : Individual business.
Tel: 77.633.66.39
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
73
Staff: WORKFORCE 1 to 5 EMPLOYEES
MS BAYO General Manager:
KHALIL SELEBE YOON (KSY)
Trade register SN DKR 2012 C 6218
n ° 10, 42 X 49 Colobane DAKAR
Legal form : GIE
Tel: 77.985.75.75
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
AGIF (AGIF)
Trade register SN DKR 2011 B 5950
250 Boulevard Diop Diap Sicap Street 10 BP 550 DAKAR
Legal form : SARL
Tel: 33.864.73.14
Fax:
Website : www.groupagif.com
E-mail : [email protected]
Social capital: 1,000,000
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
IBEX GLOBAL SOLUTIONS SENAGAL SA (TRG SENEGAL SA)
Trade Registry SN DKR 2006B752
Street3 X pointE BP 45595 DAKAR
Legal form : Anonimous society.
Tel: 33.869.16.60
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
74
Fax: 33.869.16.61
Website : www.ibexglobal.com
E-mail :
Social capital: 54,000,000
General turnover: 90945404
Staff: WORKFORCE 300 to 400 EMPLOYEES
Mr. Algor BOCOUM General Manager:
ZIL TELECOM SENEGAL (ZTS)
West fair sipres4 n3 BP 14667 DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 33.820.08.31
Fax: 33.820.60.39
Website : www.zil-telecom.net
E-mail :
Social capital: 2,000,000
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
YENEKAY WORLD TECHNOLOGIES MULTISERVICES GROUP SARL (GYWTM
SARL)
3 Rue Beranger BP 1565 DAKAR
Legal form : SARL
Tel: 77.732.80.67
Fax:
Website :
E-mail : [email protected]
Social capital: 1,000,000
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
SIWA GROUP SARL
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
75
433 CIT2 SOPRIM DAKAR DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 77.566.66.59
Fax: 33.851.62.27
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff:
NEOSYS INTERNATIONAL SARL
Sicap mermoz n 7283 dakar BP 6071 DAKAR
Legal form : SARL
Tel: 33.825.36.74
Fax:
Website :
E-mail :
Social capital:
General turnover:
Staff:
SEN TECHNOLOGY SARL
street 43 x blvd of gaulle dakar BP 35443 DAKAR
Legal form : SARL
Tel: 77.644.83.44
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
76
KEFA INFORMATICS AND SERVICES (KIS)
Darou Salam Guédiawaye In Face Terminus AFTV Guédiawaye DAKAR
Legal form : Individual business.
Tel: 77.066.43.51
Fax: 33.837.65.21
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff:
Appendice N°1! : IT Consulting and Software Development Companie32s
COMPUTER ENGINEERING AND COMMUNICATION (GENICOM)
Trade Register 2002 A 1827
Imm. Adiouma Diop Street 35 x 30 BP 23612 PONTY DAKAR
Legal form: Individual business.
Such: 76.659.27.20
Fax:
Website:
E-mail : [email protected]
Share capital:
Turnover General:
Employees: WORKFORCE 1 to 5 EMPLOYEES
BULL SENEGAL (BULL)
Trade Register 79 B 78
99, Avenue André Peytavin Building Kébé BP 3183 DAKAR
Legal form: SARL
Such: 33.849.69.99
Fax: 33.823.35.36
32 source : Chamber Of Commerce And Industry And Agriculture
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
77
Website: www.bull.sn
E-mail : [email protected]
Share capital: 304150000 CFA
Turnover General: 2258799582 CFA
Employees: 20 to 25 EMPLOYEES
THE COMPUTER SERVICE (LSI)
104 Joseph Gomis Street BP 609 DAKAR
Legal form: GIE
Such: 33.822.21.30
Fax: 33.826.99.05
Website:
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: 5 to 10 EMPLOYEES
NOVOSEN (NOVOSEN)
Trade Register 99 B 714
AX 4 Point E BP 23144 Street DAKAR DAKAR
Legal form: Anonimous society.
Such: 33.825.72.10
Fax: 33.825.72.03
Website:
E-mail : [email protected]
Share capital:
Turnover General:
Employees: 1 to 5 EMPLOYEES
MICRO SYSTEMS
Trade Register 2003 B 4120
Sicap Freedom 3 Imm. 7 A BP 3516 DAKAR
Legal form: SARL
Such: 33.825.12.47
Fax: 33.892.42.67
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
78
Website:
E-mail : [email protected]
Share capital:
Turnover General:
Employees: 5 to 10 EMPLOYEES
MICRO SOLUTIONS (MICRO-SOLUTIONS)
Trade Register 2005 B 8446
22 Wagane Street Diouf BP 32006 PONTY DAKAR
Legal form: Individual establishment.
Such: 338427166/338890073
Fax: 33.842.72.67
Website: www.microst.net
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: 5 to 10 EMPLOYEES
CHAKA COMPUTER (CC)
Trade register SN DKR 2004 B 645
10558 Sacred Heart 3 VDN Extens. BP 22575 FANN DAKAR
Legal form: Anonimous society.
Such: 33.869.97.97
Fax: 33.869.97.98
Website: www.groupechaka.com
E-mail : [email protected]
Share capital: 300,000,000 CFA
Turnover General: 559818116 CFA
Employees: 15 to 20 EMPLOYEES
QUARTZ DATA SENEGAL (QDSN)
Trade register 99 B 993
D 15, Scat Urbam BP 22698 DAKAR
Legal form: SARL
Such: 33.825.52.84
Fax: 33..867.52.72
Website: www.qds.fr/quartzdata.com
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
79
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: 5 to 10 EMPLOYEES
Mr. Mame Samba MBAYE General Manager:
NERATECH SENEGAL (NTI)
Legal form: SARL
Such: 33.867.36.96
Fax: 33.867.36.97
Website: www.neratech.com
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: WORKFORCE 5 to 10 EMPLOYEES
Mr. Papa Mamadou DIAKHATE Managing Director:
SONATEL BUSINESS SOLUTIONS
Trade Register 2005 B 2496
Kolda Street B PO Box 50655 DAKAR
Legal form: Anonimous society.
Such: 33.869.43.43
Fax: 33.839.43.44
Website: www.orangebusiness.sn
E-mail : [email protected]
Share capital: 1100000000 CFA
Turnover General:
Employees: WORKFORCE 50 to 75 EMPLOYEES
Mr. Papa Demba DIALLO General Manager:
2 D BUSINESS CONSULTING (2 DBC)
Trade Register 2004 B 4884
Tamsir Mboup Building AX Street 3 Point E BP 25798 DAKAR
Legal form: SARL
Such: 33.864.57.67
Fax: 33.864.57.67
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Website: www.2dbc.com
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: WORKFORCE 5 to 10 EMPLOYEES
Mr Gilles DUGARD Chief Executive Officer:
KD COM TECHNOLOGY
Trade Register 98 B 1370
Hann Maristes II No. F4 BP 12499 COLOBANE DAKAR
Legal form: GIE
Such: 775696447/338254521
Fax:
Website:
E-mail :
Share capital:
Turnover General:
Employees: WORKFORCE 1 to 5 EMPLOYEES
STRATEGY AND SOLUTIONS INFORMATION (2SI)
Trade Register 2001 B 23052
Zone B Villa No. 27 A Bis BP 14179 DAKAR
Legal form: SARL
Such: 33.865.11.50
Fax: 33.864.51.84
Website: www.ssi.sn
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: WORKFORCE 5 to 10 EMPLOYEES
Mr. Djibril MANE General Manager:
SECURE DATA
Trade Register 2005 B 6092
Sicap Freedom 2 no. 1518 BP 23765 DKR / PONTY DAKAR
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
81
Legal form: SARL
Such: 33.823.19.86
Fax: 33.864.34.98
Website:
E-mail : [email protected]
Share capital:
Turnover General:
Employees: WORKFORCE 5 to 10 EMPLOYEES
Mr Morane SALL Managing Director:
DANILES SARL
Trade Register 97 B 260
3, Place de l'Independance Imm Colbert 7th Floor BP 5394 DAKAR
Legal form: SARL
Such: 338233119/338677700
Fax: 33.823.31.10
Website: www.daniles.com
E-mail : [email protected]
Share capital: 5,000,000 CFA
Turnover General:
Employees: WORKFORCE 5 to 10 EMPLOYEES
Mr. Khadim Rassoul GUEYE Chief Executive
Officer:
GLOBAL COMPUTER SOLUTIONS (GCS)
Commerce Register 2000 B 1825
Sicap Freedom 5 No. 5567 BP 21547 DAKAR
Legal form: SARL
Such: 33.869.11.58 / 59
Fax: 33.825.56.42
Website: www.gcsolutions.com
E-mail : [email protected]
Share capital: 1,000,000 CFA
Turnover General: 125,000,000 CFA
Employees: WORKFORCE 5 to 10 EMPLOYEES
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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IT INFORMATICS (INFOGEST)
Trade Register 2003 B 5743
Sicap Sacred Heart III N ° 10051 BP 13545 DAKAR
Legal form: SARL
Such: 33.827.95.29
Fax: 33.827.95.27
Website:
E-mail : [email protected] / [email protected]
Share capital: 1,000,000 CFA
Turnover General:
Employees: WORKFORCE 5 to 10 EMPLOYEES
Ms Katy Tall SARRE Director General:
ALLIANCE COMPUTER ENGINEERING AND SERVICES (ALINIS)
Business Register B 11758
57, Avenue Albert Sarraut BP 3360 DAKAR
Legal form: SARL
Such: 33.842.67.39
Fax: 33.821.55.17
Website: www.alinis.com
E-mail : [email protected]
Share capital: 2,500,000 CFA
Turnover General: 25,000,000 CFA
Employees: WORKFORCE 5 to 10 EMPLOYEES
Ms. Fatimata BA General Manager:
AFRICAN SOFTWARE TECHNOLOGY EXPERTISE AND SERVICES (ALTES)
Trade Register 99 B 686
1, Independence Square BP 11567 DAKAR
Legal form : SARL
Tel: 221.821.72.05
Fax: 221.823.48.36
Website : www.altes.sn
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
83
E-mail : [email protected]
Social capital: 5,000,000 CFA
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
INTERNET TECHNOLOGY GROUP (ITG)
Trade Register 2002 B 1079
56, DAKAR Land Front Road
Legal form : Anonimous society.
Tel: 33 867 41 01
Fax: 33 867 41 02
Website : www.itg.sn
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
SUSTAINABLE COMPUTING SOLUTION (SOLID)
Trade Register SNDKR 2005 B 18124
4, City COMICO 3 VDN BP 5841 DAKAR
Legal form : Anonimous society.
Tel: 338698686/776399565
Fax: 33.867.39.58
Website : www.solid.sn
E-mail : [email protected]
Social capital: 100,000,000 CFA
General turnover: 560000000 CFA
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr. Moustapha DIOP General Manager:
MICROSOFT, MCAFEE, AUTOCAD, CISCO
AFRICA ENGINEERING AND LOGISTICS (AIL)
Trade Register 99 A 1826
Cambérène Islam BP 26516 DAKAR
Legal form : Individual business.
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
84
Tel: 33.854.95.00
Fax: 33.855.05.18
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr Moustapha Ndiaye Director General:
IB SENEGAL
Trade Register 2003 B 9868
62, Rue Felix Faure PO Box 21137 PONTY DAKAR
Legal form : Anonimous society.
Tel: 33.842.58.68
Fax: 33.842.71.40
Website : www.ib-senegal.com
E-mail : [email protected]
Social capital: 52,000,000 CFA
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr Mustapha SAHIBE Director General:
ALLIANCE COMPUTER TECHNOLOGY (ATI)
Trade Register 92 B 301
83, Boulevard de la Republique X West Corniche BP 4123 DAKAR
Legal form : Anonimous society.
Tel: 33.823.09.87
Fax: 338222280/338238527
Website : www.ati.sn
E-mail : [email protected]
Social capital: 132000000 CFA
General turnover: 3000000000 CFA
Staff: EMPLOYEES OF 50 to 75 EMPLOYEES
PHOENIX SENEGAL
Trade Register 96 B 1161
Building Hajjar Point E BP 25882 DAKAR
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Legal form : SARL
Tel: 338250675/338646072
Fax: 33.864.42.66
Website : www.phoenix.sn
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 10 to 15 EMPLOYEES
Mr. Michel Ladoré Maturin Chief Executive Officer:
HARDWAY AND PERSONAL COMPUTERS (HPC)
Trade Register 99 B 1818
Sacred Heart III Pyrotechnics BP 23019 DAKAR
Legal form : SARL
Tel: 33.869.62.60
Fax: 33.825.39.25
Website : www.hpc.sn
E-mail : [email protected] /// [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 10 to 15 EMPLOYEES
Mr. Al Hassane SOW Director General:
HARDWAY AND PERSONAL COMPUTERS (HPC)
Trade Register 99 B 1818
Sacred Heart III Pyrotechnics BP 23019 DAKAR
Legal form : SARL
Tel: 33.869.62.60
Fax: 33.825.39.25
Website : www.hpc.sn
E-mail : [email protected] /// [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 10 to 15 EMPLOYEES
Mr. Al Hassane SOW Director General:
INSTITUTE RESEARCH INFORM. TECHNOL. AFRICA COMMUNICATION (ITEC AFRIC)
Trade Register SN DKR 10786
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
86
North Fair City No. 121 X 122 BP 45476 DAKAR
Legal form : Individual business.
Tel: 338682976/338606764
Fax: 33.868.29.71
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover: 165,000,000 CFA
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr Robert Kangni TEKO Chief Executive Officer:
GLOBALTECH
Avenue Cheikh Anta Diop Opposite Police Medina BP 28530 DAKAR Legal form:
Tel: 221.823.61.72
Fax: 221.823.61.72
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff:
Ms. Awa MBAYE General Manager:
TECHNISOFT
Trade Register 2001-B-1120
U.26, No. 394 Plots Rehabilitated BP 21331 DAKAR
Legal form : SARL
Tel: 33.855.99.00
Fax: 33.855.99.01
Website : http://www.technisoft.sn
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr Demba BARO Director General:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
87
GLOBAL TECH
Trade Register 2008 B 2157
HLM Fass Paillote No. 69 BP 28530 DAKAR
Legal form : Individual business.
Tel: 338236172/776517072
Fax: 33.823.61.72
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Ms. Awa Diagne MBAYE General Manager:
GLOBAL TECH
Trade Register 2008 B 2157
HLM Fass Paillote No. 69 BP 28530 DAKAR
Legal form : Individual business.
Tel: 338236172/776517072
Fax: 33.823.61.72
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Ms. Awa Diagne MBAYE General Manager:
KD CONSULTING (KDC)
Trade register 2000 A 6491
38, Georges Pompidou Avenue PO Box 21813 DKR PONTY DAKAR
Legal form : Individual business.
Tel: 33.842.45.05
Fax: 33.842.45.05
Website :
E-mail : [email protected]
Social capital:
General turnover:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
88
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Khassim DIOP General Manager:
TOP @ TOO (TOP @ TOO)
Trade Register SN DKR 2006 B
Canal 4 Lot n ° 11 Fass Delorme BP 10912 DAKAR
Legal form : SARL
Tel: 221.823.69.37
Fax: 221.823.80.01
Website : www.topatoo.net
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Samba THIAM General Manager:
MAKY SERVICES
Trade register SN DKR 2006 A 3548
58, Jules Ferry Street BP 22778 DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 221.33.842.52.53
Fax:
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Papa Macky SALL General Manager:
COMPANY OF TECHNOLOGIES TRADE AND SERVICES
Trade Register SNDKR 2007 A 17795
Sicap Friendship III No. 4453 DAKAR
Legal form : Individual business.
Tel: 221.77.647.31.38
Fax:
Website :
E-mail : [email protected]
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Social capital:
General turnover:
Staff:
SOPE NABI TELECOM
Trade Register SNDKR 2007 A 16766
67, Rue Vincens X Ponty DAKAR
Legal form : Individual business.
Tel: 338232360/776597692
Fax: 33.823.29.60
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Ms. Ndeye Mariètou Mar DIOP General Manager:
METEOSOFT (METEOSOFT)
Commercial Register 2003 B 10694
Freedom 6 Extension Street 6 X A1 DAKAR
Legal form : SARL
Tel: 33 867.62.33
Fax:
Website :
E-mail : [email protected] / [email protected]
Social capital: 10,000,000 CFA
General turnover:
Staff: WORKFORCE 15 to 20 EMPLOYEES
Mr. Cheikh Mouhamadou KANE General Manager:
PIXEL VISION SARL
Trade Register SN THS 2004 B 4007
Hann Maristes II No. R 129 BP 5591 DAKAR
Legal form : SARL
Tel: 338322807/776419652
Fax: 33.832.28.07
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Website : www.pixelvision-sarl.com
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr Abdoulaye BATHILY Chief Executive Officer:
TITAN SENEGAL
Trade register SN DKR 2005 B 8083
167, CICES DAKAR Extension Plan
Legal form : SARL
Tel: 33,869 88 33
Fax: 33 842 42 89
Website : www.titan-afric.com
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
SEN BUSINESS (SEN BUSINESS)
Trade register SN DKR 2009 A 2323
Kounoune Community of Sangalkam DAKAR
Legal form : Individual business.
Tel: 338366521/776583469
Fax: 33.836.65.21
Website :
E-mail : [email protected]
Social capital: 9975500 CFA
General turnover: 4750400 CFA
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr Sadel Ndiaye Director General:
AMIEX (AMIEX)
Freedom 6 extension Imm. Serigne Abacar SY No. 4 B DAKAR
Legal form : SARL
Tel: 3,38274E + 17
Fax: 33.827.37.14
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Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Demba SALL General Manager:
KHELTEK
Trade register SNDKR 2003 B 12879
Plots Assainies U. 02 n ° 288 BP 26606 DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 777585599/301067760
Fax:
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover: 10,000,000 CFA
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr FALL General Manager:
TECHNOSEN SARL
Trade register SN DKR 2013 B 683
Cambérène 1, District Deggo DAKAR
Legal form : SARL
Tel: 33.835.09.09
Fax: 33.835.09.29
Website : www.technosen.com
E-mail : [email protected]
Social capital: 5,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr Mbaye DIENG Chief Executive Officer:
IDYAL GROUP
Trade register SN DKR 2013 B 1029
N.
Taxpayer0047262482 V
3
Imm. 4313 Allée Seydou N. Tall Point E BP 5310 DAKAR
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Legal form : Anonimous
society.
Tel: 33.825.52.02
Fax:
Website :
E-mail :
Social capital: 40,000,000 CFA
General turnover:
Staff: EMPLOYEES FROM 1 TO 5 EMPLOYEES
AGIF (AGIF)
Trade register SN DKR 2011 B 5950
250 Boulevard Diop Diap Sicap Street 10 BP 550 DAKAR
Legal form : SARL
Tel: 33.864.73.14
Fax:
Website : www.groupagif.com
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr Ousmane MBENGUE Chief Executive Officer:
PROSE (PROSE)
Trade register SN DKR 2010 B8913
4250 Sicap amitie 3 BP 14179 DAKAR
Legal form : SARL
Tel: 33.865.11.50
Fax: 33.864.51.84
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover: 107000000 CFA
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr Mustapha DIOUF Chief Executive Officer:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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SOS ASSISTANCE
Trade register SN DKR 2013 M 6024 N. Taxpayer47225511
V 1
Sicap Freedom DAKAR
Legal form : Individual
business.
Tel: 77.731.73.05
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: EMPLOYEES FROM 1 TO 5 EMPLOYEES
ATOMIUM MANAGEMENT SUARL (ATOMIUM MANAGEMENT)
Trade register SN DKR 2010B5703
vn54 liberty6 extansion BP 64571 dkr fann DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 33.869.36.00
Fax: .867.63.35
Website : www.atomium-gestion.com
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover: 150,000,000 CFA
Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr. Papa Amadou DIAGNE Chief Executive Officer:
AXXEND (AXXEND)
Trade register SN DKR 2010M5458
9 Rue Jean Mermoz 11th Street Peytavin dakar BP 11345 DAKAR
Legal form : Anonimous society.
Tel: 33.889.18.00
Fax: 33.823.82.02
Website : www.axxend.com
E-mail :
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Social capital: 10,000,000 CFA
General turnover: 1773484830 CFA
Staff: WORKFORCE 25 to 50 EMPLOYEES
Alberto Gerardo OLYMPIO Chief Executive Officer:
YENEKAY WORLD TECHNOLOGIES MULTISERVICES GROUP SARL (GYWTM SARL)
RCCM Trade Registry
3 Rue Beranger BP 1565 DAKAR
Legal form : SARL
Tel: 77.732.80.67
Fax:
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff: WORKFORCE 1 to 5 EMPLOYEES
DESIGN ENGINEERING HIGH-TECH INTEGRATION INTEGRATION (HIGH-TECH
CHALLENGE)
Trade Register SN DKR 2008B2634
Lioberté 6 extension n16 ter BP 22132 DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 33.867.47.33
Fax: 33.867.47.34
Website : www.defi-hightech.com
E-mail : [email protected]
Social capital: 5,000,000 CFA
General turnover: 30,000,000 CFA
Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Modou SEYE Chief Executive Officer:
NETICAO SENEGAL SA
Trade Register SN DKR 2009B19592
Sicap Friendship 1 Building Gama DAKAR
Legal form :
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
95
Tel: 33.825.18.25
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: WORKFORCE 15 to 20 EMPLOYEES
Mr Fabrice ROBIN Chief Executive Officer:
TECHNICAL ALLIANCE INFORMATION
83 Blvd Republique Building Horizon BP 4123 DAKAR
Legal form :
Tel: 33.849.22.88
Fax:
Website :
E-mail :
Social capital:
General turnover:
Staff:
MAMADOU DIALLO AFRICA (M2D AFRICA)
Trade Register SNDKR 2008 B 15840
44, Lamy Street X Tolbiac BP 7888 DAKAR
Legal form : SARL
Tel: 776176508/708629770
Fax:
Website :
E-mail : [email protected]
Social capital: 1,000,000 CFA
General turnover:
Staff:
WORKFORCE 1 to 5 EMPLOYEES
CONSULTING ASSISTANCE COMPUTER ENGINEERING (IT ACI)
Trade Register SN DKR 2013 A 1454
Mermoz extension No. 24 DAKAR
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Legal form : Individual
business.
Tel: 77.228.18.54
Fax:
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff: EMPLOYEES FROM 1 TO 5 EMPLOYEES
Mr. Oumar SOW Chief Executive Officer:
KEFA INFORMATICS AND SERVICES
(KIS)
Trade Registry SN DKR 2006 A 5882
Darou Salam Guédiawaye In Face Terminus AFTV Guédiawaye DAKAR
Legal form : Individual
business.
Tel: 77.066.43.51
Fax: 33.837.65.21
Website :
E-mail : [email protected]
Social capital:
General turnover:
Staff:
Appendice N°2! : Provision of Access to Telecommunication Networks33
OFBD MARKETING COMMUNICATION (OFBD) Trade Register 2002 B 22158
Mermoz 2nd Door, No. 75-07 BP 15061 DK / FANN DAKAR
Legal form : One-person company with limited liability (EURL).
33 source : Chamber Of Commerce And Industry And Agriculture
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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Tel: 33.825.51.90 Fax: 33.825.93.96 Website : www.ofbd.org E-mail : [email protected] Social capital: 5,000,000 CFA General turnover:
Staff: STAFF OF 10 to 15
EMPLOYEES
Mrs Pauline SECK Mari Chief
Executive Officer:
SOLARCOM SENEGAL (SOLARCOM SENEGAL) Trade register SN DKR 99 B 791
Scat Urbam Marist I No. W 007 El H. Mouhamadou Residence H. SY BP 22620 DAKAR
Legal form : Anonimous
society.
Tel: 338254415/3
38590029 Fax: 33.832.56.04
ADVANCED NETWORK TECHNOLOGY GROUP (ANTG TELECOMS)
Trade register SNDKR 2003 B 13901
Cité Sipres 2 Alima 2 n ° 13 BP 14243 DAKAR
Legal form : SARL Tel: 33.867.35.30 / 31 Fax: 33.67.11.62 Website : http://www.antg.com E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr Oumar Ndiaye Director General:
TELECOMS AFRICA DISTRIBUTION EXPERTISE (TADEX)
Trade Registry 93 B 87 Km 7, Route of Rufisque BP 7472 MEDINA DAKAR Legal form : SARL Tel: 33.831.03.03 Fax: 33.831.03.33 Website : www.tadex-sn.com
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E-mail : [email protected] Social capital: 50,000,000 CFA General turnover: 800,000,000 CFA Staff: WORKFORCE 25 to 50 EMPLOYEES
GENERAL OFFICE (GB)
Commercial Register 431 B 1995
163, Rue Moussé Diop DAKAR
Legal form : GIE Tel: 33.821.00.06 Fax: 33.826.98.81 Website : E-mail : Social capital: General turnover: Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Sawerou DIENE Director General: SONATEL MULTIMEDIA
Trade Register 91 B 688
Stele Mermoz, Ouakam Road BP 21100 DAKAR Legal form : Anonimous society. Tel: 33.869.97.00 Fax: 33.860.01.64 Website : www.sonatelmultimedia.sn or www.orange.sn E-mail : Social capital: 2119800000 CFA General turnover: 2,000,000 CFA Staff: WORKFORCE 50 to 75 EMPLOYEES
Mr. Samba GUEYE Chief Executive Officer:
MICRO SOLUTIONS (MICRO-SOLUTIONS)
Trade Register 2005 B 8446 22 Wagane Street Diouf BP 32006 PONTY DAKAR Legal form : Individual establishment. Tel: 338427166/338890073 Fax: 33.842.72.67 Website : www.microst.net E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: Staff: WORKFORCE 5 to 10 EMPLOYEES
Mr. Abraham Taso OMOARELOJIE Chief Executive Officer:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
99
SAGEM (SAGEM) Trade Register 98 B 591
Sicap Sacred Heart I Villa 8463 BP 6607 DAKAR Legal form : Anonimous society. Tel: 33.864.50.15 Fax: 33.864.50.16 Website : E-mail : Social capital: General turnover:
Staff:
WORKFORCE 5 to 10 EMPLOYEES
COMPUTER COMMUNICATION MULTIMEDIA STUDIES EDITION (CIMEE)
Trade Register 2002-913
Villa n ° 8085 Sicap Freedom 6 DAKAR
Legal form :
Tel: 338690232/776473506
Fax:
33.869.02.31
Website : E-mail : Social capital: General turnover: Staff:
Mr Ndiaye Mame Mbaye
Director General:
IT Solutions
CALL ME
Trade Register 2005 B 4857
Sacred Heart 3 n ° 9369 BP 22575 DAKAR Legal form : Anonimous society. Tel: 33.867.01.77 Fax: 33.867.01.99 Website : E-mail : [email protected] Social capital: 10,000,000 CFA
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
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General turnover: Staff:
Ms. Mbayang Ndiaye CISSE Director General: Call center
IMEDIA COMMUNICATION & MULTIMEDIA Trade Registry 95 B 2002
17 In Cité TP SOM Hann BP 10422 FREEDOM DAKAR Legal form : SARL Tel: 33.832.17.48 Fax: 33.832.21.37 Website : www.imedia.sn E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: 50868071 CFA
Staff: WORKFORCE 1 to 5
EMPL
OYEES
Mr Philippe LAURA Chief
Executive Officer:
AFRICATELE COMMUNICATIONS (AFTELCOM) Trade Register 97 B 324
Avenue Faidherbe X Street Diop BP 28003 DAKAR Legal form : SARL Tel: 338238788/338237955 Fax: 33.823.79.55 Website : www.aftelcom.com E-mail : [email protected] Social capital: 2,000,000 CFA General turnover: 100,000,000 CFA
Staff: WORKFORCE 1 to 5
EMPL
OYEES
Mr. Mamadou Maodo KA
General Manager:
POLYBAT ENGENEERING (PBE) Commercial Register 2005 B 7164
Scat Urbam IS 9 B 1st floor left BP 47387 FREEDOM DAKAR Legal form : SARL Tel: 338675252/77641103
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101
8 Fax: 33.867.40.60 Website : www.polybateng.com
E-mail : [email protected]
n
Social capital: 1,000,000 CFA General turnover: Staff:
Mr Mamadou Lamine SARR Chief Executive
Officer: NEUROTECH
Trade register SN DKR 2003 M 6855
8, South Point Blvd BP 14276 PEYTAVIN DAKAR Legal form : Anonimous society. Tel: 33.869.90.90 Fax: 221.33.842.51.25 Website :
E-mail : [email protected]
n
Social capital: 1,000,000 CFA General turnover: Staff:
Mr A bdoulaye Mbaye Chief Executive Officer:
MAKY SERVICES
Trade register SN DKR 2006 A 3548
58, Jules Ferry Street BP 22778 DAKAR
Legal form : One-person company with limited liability (EURL). Tel: 221.33.842.52.53 Fax: Website : E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Papa Macky SALL General Manager:
Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries
102
RADIO TELE AFRICA TECHNOLOGY
Commercial Register SNDKR 2007 B 18021
Amazout Park n ° 08 BP 21251 PONTY DAKAR Legal form : SARL Tel: 338488673/338358782 Fax: 338488673/338359254 Website :
E-mail : [email protected] / [email protected]
Social capital: 2,000,000 CFA General turnover: 20,000,000 CFA Staff: WORKFORCE 5 to 10 EMPLOYEES
TOUBA TECHNO COM
Trade Register SN ZGR 2004 A 502 N. Taxpayer 0483
9831P1
Yoff village aerated center BCAO DAKAR
Legal form : Individual business. Tel: 77,649,460 779032626 Fax: Website : E-mail : [email protected] Social capital: General turnover: Staff: WORKFORCE 1 to 5 EMPLOYEES
Mr. Cheikh Mouhamadou Moustapha SYLLA Director General
ZIL TELECOM SENEGAL (ZTS)
Trade Register SN DKR 2006B1877
West fair sipres4 n3 BP 14667 DAKAR
Legal form : One-person company with limited liability (EURL).
Tel: 33.820.08.31 Fax: 33.820.60.39 Website : www.zil-telecom.net E-mail : Social capital: 2,000,000 CFA General turnover:
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Staff: WORKFORCE 1 to 5 EMPLOYEES Mr.Boureima NIKIEMA Chief Executive Officer:
TECH SAT LIMITED (TECH SAT SARL)
Trade Register 2007B10520
7484 Bld Canal 4 Fass DAKAR
Legal form : SARL Tel: 33.821.23.69 Fax: 33.821.23.69 Website : E-mail : Social capital: 1,000,000 CFA General turnover: 20,000,000 CFA Staff: WORKFORCE 1 to 5 EMPLOYEES
M.Jean cClzude Herve Hubert SAGMA Chief Executive
Officer: