OPERATION SMILE INTERNATIONAL179 medical missionsto treat 17,143 patientsin 37 countries in 2013

Operation SmileGIFTS ACKNOWLEDGEDPROMPTLY & ACCURATELY

CDS GlobalTURNAROUND TIMES GUARANTEED TO MEET CLIENT NEEDS

MERGING ONLINE AND OFFLINE DATA WITH CDS GLOBAL’S RAISER’S EDGETM PLUG-IN

EFFICIENT GIFT PROCESSING

Every 3 minutes a child is born with a cleft lip or palate.That is 1 in 700 births.

OPERATION SMILE CANADA’S CDS GLOBAL SOLUTIONS:

RESULTS

Data specialistsdelivered regular

data transfersPrecise reporting

Scalable setof services

Rapidly processeddonations

Trained callcentre agents

Donations processing& direct mail

REASONS TO SMILEOperation Smile Canada Saves Children and Saves Costs with CDS Global

Operation Smile Canada case study available at cds-global.com/Op-Smile

DONOR

Offline Data FilesRAISER’S EDGE

Online Donor Data RAISER’S EDGEPlug-In

Merged offline

& onlinedata

CDS Global

Donor conveys gift by phone or mail

Donor relationships• More accurate data capture• Elimination of duplicate files• Consolidated on- and off-line data• Expert representatives

Operation Smile targets fundraising appeals based on donor data

DONOR

360º

TWO AREAS OF SIGNIFICANT IMPROVEMENT

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Our aggressive direct-mail growth and the ability to handle it was causing concern.” Operation Smile Canada needed solutions that could expand as the organization grew. �ey gained con�dence in CDS Global’s scalable solutions and solid foundation: “CDS Global knows how to process mail, and they know security.

– Patricia VidovDirector of OperationsOperation Smile Canada

Centralized services• More convenient• More efficient• Less overhead cost• More adaptable

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