Ashley S. Welch Home: 304 Pleasant St. Beaver Dam, WI 53094, Phone: (920)344-4692 Email: [email protected]
EDUCATION
University of Wisconsin-Whitewater Bachelor of Business Administration Graduation: May 2014 Major: Finance, Emphasis: Insurance Minor: Mathematics
WORK EXPERIENCE
Wells Fargo Asset Management
Client Service Consultant II
Specialized in written communication regarding client complaints, account procedures, and asset inheritance
Utilized AP Style writing guidelines to respond to client website inquiries, emails, and other client correspondence
Acted as a content contributor for the monthly newsletter aimed to foster fellowship among team members and dis-
Wells Fargo Asset Management
Client Service Consultant I
Answered inbound calls from investment clients regarding mutual fund products and investment strategy
Utilized Series 7 and Series 63 knowledge to engage in discussions regarding the stock market trends
American Packaging
Factory Paid Intern
Participated in the operations training
Audited materials and performed maintenance upkeep
July 2014–February 2014
February 2014–January 2016
May 2012-June 2014
Boston Store
Sales Associate
Received payments by cash, check, credit cards, vouchers, or automatic debits
Balanced money in cash drawers at beginning and end of shifts to ensure that amounts were 100% accurate
Verified adequate change for daily operations while providing exceptional customer service skills
August 2009-June 2014
American Packaging
Customer Service Representative
Primary plant contact for plant’s customers
Corresponds by telephone, in person, or in writing with customers. Takes orders, records changes, answer
inquires, and releases products.
Manage inventory for customers to ensure continuous supply of material
Closely work and coordinate with all areas in the plant (sales, technical, graphics. etc.)
March 2016– Present
Behind the Headset newsletter writer, 2015
Club softball member, 2012-2014
Fundraising chair 2012 and secretary 2013
B2B sales certificate program, 2013
Voluntary assistant youth softball coach, summer 2013
Finance association member, 2012-2013
ADDITIONAL ACTIVITIES
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