PENGEMBANGAN SISTEM INFORMASI UNTUK MEMBANGUN BISNIS YANG KOMPETITIF
Prof. MUSTAFID, Ph.D
KULIAH PERDANA, 3 SEPTEMBER 2012
PROGRAM MAGISTER SISTEM INFORMASIUNIVERSITAS DIPONEGORO
�ذ�ي ال ك� ب ر� � م �اس ب أ اق ر�
خ�ل�ق�Bacalah dengan nama Tuhanmu Yang
Menciptakan. (Qu’ran : 96, 1)
Memberikan arti : BACA, KAJI, ANALISIS
MEMBANGUN PENGETAHUAN
FOKUS PEMBAHASAN (1)
Universitas/ lembaga pendidikan, Rumah sakit, Industri, Perusahaan, Super / mini market, Lembaga, dll merupakan enterprise.
Bagaimana dan dengan cara apa untuk mengelola aset berupa kemampuan, kemauan, dan knowledge manusia sebagai pelaku utama enterprise sesuai dengan tujuan bisnis.
FOKUS PEMBAHASAN (2)
Sebagai pengguna (user) komputer, hand phone, atau perangkat elektronika lainnya adalah manusia.
Bagaimana dan dengan cara apa untuk mengelola kemampuan, kemauan, dan knowledge manusia sebagai user produk ICT.
Human Performance Model
Measure Business Challenges,Goals, andStrategies
PerformanceNeeds
Causes• Skills
• Knowledge
• Teamwork
• Goals/KPI’s
• Environment
• Motivation
•Tools
Solutions• Training
• Leadership/Communications
• Performance Management
• Compensation
• Tools
• Processes
Evaluation andMeasurement
ChangeManagement
Optimal orDesiredPerformance
ActualPerformance
SUASANA ENTERPRISE
SOLUSI
Business Intelligence Systems (BIS) Mengelola informasi dalam suatu sistem untuk
membantu individu pelaku bisnis dalam organisasi membuat lebih cerdas, dan membuat keputusan yang lebih lebih cepat.
Business intelligence systems membantu manager dan eksekutif dalam mengelola, mengembangkan dan mengkomunikasikan aset tidak berwujud, seperti informasi dan pengetahuan .
Framework for Business Intelligence
BI architecture Data warehouse : data mining Business analytics : OLAP Business performance
management (BPM)
A Framework for Business Intelligence
Business Performance Management
Business Performance Management (BPM) is…
A real-time system that alert managers to potential opportunities, impending problems, and threats, and then empowers them to react through models and collaboration.
Also called, corporate performance management , enterprise performance management , strategic enterprise management .
Business Performance Management
Business performance management consists of a set of management and analytic processes, supported by technology, that enable businesses to define strategic goals and then measure and manage performance against those goals.
Business Performance Management
Core BPM processes include financial plnning, operational planning, consolidation and reporting, business modeling, analysis, and monitoring of key performance indicators linked to strategy.
BPM involves consolidation of data from various sources, querying, and analysis of the data, and putting the results into practice.
Key performance indicator (KPI)Manage performance according to the standards.
Operational areas covered by driver KPIs Customer performance Service performance Sales operations Sales plan/forecast
Business performance masurement
The future of business intelligence
Business performance information systems,
Business performance analytics.
Internal Business Process Measures
Identify Market
Create Product
Build Product
Deliver Product
Service to Customer
Customer Need Identified
Innovation Process
Operations Process
Post-Sale Service Process Customer Need
Development
Cycle Time
Quality/Defects
(MCE)
Delivery
Cycle Time
SatisfactionSegmentation
Manufacturing Cycle Effectiveness (MCE) = Processing Time / Throughput Time
Throughput Time = Processing time + inspection time + movement time + waiting/storage time MCE closer to 1, implies less wasted time, greater efficiency
Strategy
Objectives
Metrics
Key Process IndicatorsBusiness Analysis:Workout SessionsCatalyst SessionsLeadership PlanningSOAR Planning
Service/ Process DesignStrategic Initiatives Process Improvement Lean/ Waste Reduction Just Do It
2. Strategic Improvement Goals:Based on Key Process IndicatorsTied to Business Metrics
3. Prioritize Opportunities
4. Identify Specific Projects, Resources
Design for Six SigmaMaster Black BeltsBlack BeltsPMOMBB, BB, PMP
Core Six SigmaBlack BeltsGreen Belts8-D, KT Problem SolvingBB, GB or Trained Team Ldr
Lean ThinkingBlack BeltsGreen BeltsKaizenBB, GB or Trained Team Ldr
Six Sigma Select ToolsTrained Team8-D, KT Problem SolvingBB, GB or Trained Team Ldr
1. Balanced Scorecard:FinancialCustomerInternal Business ProcessLearning & Growth
Lean Six Sigma Comprehensive Implementation Model
Bidang kajian pengembangan BIS
Logistic and supply chain management, Marketing intelligence, Education intelligence, Customer Relationship Management, Human Resource Management, Intelligent decision support systems, Enterprise Systems, Business Process Modelling, System Modelling, Artificial intelligence and expert systems, Balanced scorecard, Total quality management, Six Sigma business intelligence, And more .........
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Chapter 1 Foundations of Information Systems in Business
A BUSINESS AS A SYSTEMS
Information output visualization
6-21
Display of complex data relationships using graphical methods Enables managers to quickly grasp
results of analyses Visual analytics Dashboards Geographic information systems
Dashboards
Dashboards use various graphical elements to highlight important information.
6-22
PENELITIAN TESIS PROGRAM MSI
Original knowledge berupa pengembangan/penerapan
teori, model, sistem.
Dipubilasikan dalam forum seminar, jurnal ilmiah.
KARYA ILMIAH ORIGINAL
Ikuti publikasi jurnal ilmiah yang sedang berkembang untuk membangun
kompetensi
KEPAKARAN (sain & teknologi) + GLOBALISASI + ICT
Amati, Tiru dan Kembangkan, dan dimodifikasi secara original shg menjadi milik sendiri (hak cipta).
Setiap publikasi ilmiah harus memenuhi kaidah ilmiah, norma akademik, dan norma hukum sesuai dg Permen Diknas No. 17 tahun 2010 tentang Pencegahan dan Penanggulangan Plagiat di PT.
PENCEGAHAN PLAGIAT
PUBLIKASI
The 1st International Conference on Information Systems For Business Competitiveness (ICISBC) 2011. Diponegoro University, December 8-9, 2011Website : www.undip.ac.id , www.icisbc.orgE-mail: [email protected] : Program Magister Sistem Informasi UNDIP
Jurnal Sistem Informasi Bisnis (JSINBIS)Sekretariat : Program Magister Sistem Informasi UNDIP
TERIMA KASIH