.High EI Air Force
Recruiters 2.6x more successful
American Express – EI
focus increased effectiveness
HR Manager survey 40% say EI important in
moving up
Cooperative Printing – 2x as
important as intellect and experience
Why is it Important?
10 Tips to Improve Your EI
EMOTIONAL INTELLIGENCE
Focus on YOUSelf and
Social Awareness
Empathy Self-esteem
Passion Team Focus Adapt and Re-invent
Grace Under Fire
Customer Mindset
Professional Image and
BrandWE POLISH… YOU SHINE! www.ultimateimagecoach.com
Self-Awareness
Self-Management
Social Awareness
Relationship Management
Emotional intelligence (EI) is the ability to understand and manage your own emotions and
evaluate the emotional state of others.
• Are you aware of your feelings?• Are you aware of your limitations, as well as your personal strengths, as
a leader?• Can you manage your distressing emotions well – recover quickly when
you get upset or stressed?• Can you adapt smoothly to changing realities?• Do you keep your focus on your main goals, and know the steps it takes to
get there?• Can you sense the feelings of the people you interact with and understand
their way of seeing things?• Do you have a knack for persuasion and using your influence effectively?• Can you guide a negotiation to a satisfactory agreement, and help settle
conflicts?• Do you work well on a team, or prefer to work on your own? Good News! EI Skills can be learned and enhanced over time.
Credits:Human Relations: Strategies for Success - Leslie Minor-EvansHow to Evaluate Your Own Emotional Intelligence - Daniel Goleman.
What is your EI?
•Ask yourself how you are coming off to others – check their body language. •Ask a coach or mentorSelf-awareness
•Observe others with high Social Competence (facial expression, listening skills) •Practice
Social Competence
•Self-control, adaptability, grace under fire•Think ahead about your potential reaction to a challenging event Self-management
•Work successfully in teams. Observe those who work well in teams, handle difficulty with ease; negotiate win-win outcomes, and emulate their behavior
Relationship Management
Improve Your Life & Career