THE MANGEMENT GROUP PRESENTS

MANAGEMENT

GROUP

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Managing

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In the Canadian workplace

DiversityThe differences along the dimensions of race,ethnicity, gender, sexual orientation, socioeconomic status, age, physical abilities, religiousbeliefs, political beliefs, or other ideologies.

12http://gladstone.uoregon.edu/~asuomca/diversityinit/definition.html

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Sorry I have to take that call

Sorry for the interruption … Please bear with me

Phone conversation

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Subject: Seminar on “Managing Diversity in the Canadian workplace”

To: Laura Haz

Hi Laura,As discussed, here are the details of the seminar:

Title: "Managing Diversity in the Canadian Workplace" Date: Thursday, March 28th, 2013Time: 6.00 PMVenue: York University TEL Building Room 2104Speakers and Topics:

Diversity and Law - Samuel AdjeiDiversity and Communication - Vivek DeenBenefits of Diversity - Roni Dorado

This could answer many of our queries about managing diversity. Let’s meet at Tim Horton's at 5.00 pm, for a coffee before the seminar. Please see the attachment.

Regards,Syed Jaffery

Attachment: Poster

E-mail

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March28th SEMINAR 6.00 PMManaging Diversity in the Canadian workplace Speakers: Samuel Adjei, Vivek Deen, Roni Dorado

Free Entry: All are welcome Venue: Room 2104, TEL Building, Keele Campus York University For Registration call: 416 736 XXXX or diversity@yorku.ca

&

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Before the Diversity Seminar

Meeting at TEL Building

Aviation HealthcareI

NNOVATION

Concepts from Aviation industry applied to Healthcare lead to

improvement in patient Safety.

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SEMINARManaging Diversity in the Canadian workplace

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Canada’s Diversity-Legal and Policy Frameworks

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Legal and Policy Frameworks

• First Country to ratify the UNESCO Convention on Cultural Diversity:

• Legislative instruments:1.The Employment Equity Act (EEA) of 1986 and

19952.The Federal Contractors Program (FCP)

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Continued

• Designated Groups: 1.Women of any racial background2.Visible or racial minorities (Black, South Asian)3.Aboriginal people (Métis and Inuit)4.People with disabilities

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Continued

• Agency Watchdogs 1.Human Resources and Skills Development

Canada (HRSDC)2.The Treasury board of Canada3.Human Rights Commission

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Legislative InstrumentsEmployment Equity Act of 1986 and 1995 Federal Contractors Program

“Crown Organizations” with 100 + employees must institute EE programs for members of the “designated groups”

Private companies with 100 + employees and willing to do business with the Federal government must also have EE programs

Record total number of members from the designated groups by sector, location, salary range, hires, promotion and terminations

Numerical representation reflective of the relevant labour market

The Employment Equity Review Tribunal Create a workplace culture free of harassment, and remove discrimination barriers in decision making process

Failure to follow this will result in a $50.000Fine

Ensure equality of results, wages, training, promotions and other benefits at work

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Implications to

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How Diversity affects Management in Ghana

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Action Plan for

Foundation Stones:

DIRECTION

STRATEGY

PERSEVERANCE

SUCCESSFUL IEP MANAGER

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Improving Communication in a diverse workplace

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The problem with communication

“The single biggest problem with communication is the illusion that it has been achieved”.

George Bernard Shaw

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My problems in communicating with my boss!

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What can an do?Analyze the audience & learn how different cultures receive and respond to flow of info

Use the “Pyramid” to plan your message

Avoid jargon , colloquialism and slang in corporate communication

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Do not make assumptions

Provide early and ongoing training to international and local managers

Benefits of Diversity

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Diversity

Why accept ?Diversity

Challenges of Diversityat the Workplace for

Benefits of Diversityat the Workplace for

Benefits of Diversityat the Workplace for

Recommendation for

Take home points

• Legal framework• Communication and Cultural barriers• Importance of embracing diversity • Hiring practices

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Recommendations

IEP Managers should• Change their mindsets and attitudes to embrace

diversity• Follow business and diversity laws and

regulations• Apply proper diversity and inclusion strategies • Build synergy in teams• Enhance workplace communication

Outcomes• Improved management practices• Increase productivity for the organization• Enhanced creativity, innovation and problem

solving• Employee satisfaction and retention• Larger customer base• Global competitive advantage

Thank you for being with us!

REMEMBER … While In

ALWAYS!

MANAGEMENT

GROUP

ReferencesAllaire, S. (n.d.). Managing diversity: A competitive advantage. HR pros. Retrieved from http://www.hr-pros.ca/managing-diversity-a-competitive-advantage

Anonymous, (2008, June 17). HRSDC/2007 Employment Equity Act Annual Report - Diversity, a Source of Strength and Innovation, Marketwire, General interest periodicals. Retrieved from http://search.proquest.com.ezproxy.library.yorku.ca/docview/447750939?accountid=15182

Canada NewsWire, (2005). Canada’s Action to Become First Country to Ratify UNESCO Convention on Cultural Diversity Applauded by Canada’s Cultural Sector. General Interest Periodicals.

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ReferencesCanada’s Top 100 Employers (2013). Canada’s Best Diversity Employer. Retrieved from

http://www.canadastop100.com/diversity/

Greenberg, J. (2005, January 24). Diversity in the Workplace: Benefits, challenges and solutions. Ezine @rticles. Retrieved from

http://ezinearticles.com/?Diversity-in-the-Workplace:-Benefits,-Challenges-and-Solutions&id=11053

Hiranandani, V. (2012, September 15). Diversity management in the Canadian workplace: Towards an antiracism approach. Urban Studies Research. Retrieved from http://www.hindawi.com/journals/usr/2012/385806/

Marchant, V. (2004, Mar & April). The new face of work, 77.7, Canadian Business and Economics, Toronto: Rogers Publishing Limited, p 37-42. Retrieved from

http://search.proquest.com.ezproxy.library.yorku.ca/docview/221351517?account id=15182

Marshall, P. (2010). Taking action on diversity. The Canadian Manager, 35(1),17-18,3. Retrievedfrom

http://search.proquest.com.ezproxy.library.yorku.ca/docview/846793360?accountid=15182

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ReferencesNg, E. S. W., & Burke, R. J. (2010). A comparison of the legislated employment equity

program, federal contractors program, and financial post 500 firms. Canadian Journal of Administrative Sciences, 27(3), 224. Retrieved from http://search.proquest.com.ezproxy.library.yorku.ca/docview/759646252?accountid=15182

Ribbink, K. (2003). Seven Ways to Better Communicate in Today's DiverseWorkplace – Seven Tips for Communicating In Today's Diverse Workplace.Retrieved March 03, 2013 from http://hbswk.hbs.edu/archive/3266.html

Tatla, S. (2010, March 18). Diversity will change the face of the workplace. The Financial Post. Retrieved from http://www.financialpost.com/careers/story.html?id=2697455

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Diversity Video, Enjoy!

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