Managed Voice & Internet
HD Voice Technology
Our Industry
• VoIP users mid 2006 – 6.5 Million, Q2 2007 – 11.8 Million – 45% increase (Telegeography)
• 2011 – 23.3 million users – 278% increase (Telegeography)
• Hosted VoIP – 25% of total telephony line shipments in next 3-5 yrs (InfoTech)
• Revenue growth - $310 million in 2005 to $5.9 billion by 2010. (InfoTech)
Epik Networks Epik Networks is a full service telecom
provider and an industry leader in hosted voice technology
• 2001 – Core management team came from Shared Technologies
• 2005 – Core business became Hosted Voice• 2005 – Development of private North American network• 2005 – Platform with Broadsoft and Cisco• 2012 – Migration to Broadworx Platform
Private North American Network
Epik Unique Delivery SystemLocalized Equipment Private Traditional & IP Hand offs
PSTN
SIPPRI’s
Mediant2000
DTMFStreamer
SBC“A”
SBC“B”
DTMFStreamer
Call Agent“A”
Call Agent“B”
To Client Site
Private DS1, DS3, etc…
Router POE Switch
Multi Site Network
Robust Feature SetAbbreviated 2-digit Dialing Anonymous Call RejectionAuthorization Code Calling Billing CodesBroadcast Paging Call Back QueuingCall Block (Selective Call
Rejection) Call Forward All CallsCall Forward Busy Call Forward No AnswerCall Forward Out of ServiceCall Reporting w/CTI Call ReturnCall Screening Call TraceCall Waiting Call Waiting IDCall Waiting/Caller ID Manager Caller IDCaller ID Block Class of ServiceConsole Assistant Application
Night Mode (After-hours Answering)
On-Net Routing Outlook IntegrationPermanent Caller ID Block
ReleasePhone Configurator Priority CallPrivacy Guard Queue/ACDReassign Phone RedialRelease (End Call) Remote Access to Call ForwardRemote Phone Selective Call ForwardSoftPhone Application Speed DialTime-of-Day Routing Toll BypassTransfer, Blind & Supervised Urgent CallVirtual Ring Voice Mail to EmailWeb Portal
ConferenceDesktop FAXDirect Extension Assignment Direct Inward DialingDirect Outward Dialing Directed Call PickupDistinctive Ring Do Not DisturbEmergency Number Support Emergency Mobility SupportForward to Voice MailFind Me No AnswerFind Me Follow MeGroup Call Pickup Hold-on Queuing Hold Hunt GroupsIndicated Call Park IntercomLast Call Return Meet-Me ConferencingMulti Call ParkMusic on HoldMute
Epik Networks
Hosted Versus Premise Based Solution
Implementation
Growth Management
Maintenance
Security
Reliability, Continuity
Virtual Office
Cash Flow
Obsolescence
Epik Networks
Hosted Versus Other Hosted Providers
Platform Viability
Cisco Discovery Protocol
Geographic Redundancy
Private Connection to Client site
Blackberry Dialer and iPhone Dialer
•Reduce Long usage charges associated with PDA
•Disaster Recovery Scenario
•Extends network in to PDA
Network Monitoring
Network Performance
*our SLA guarantees average up time of 99.99%
Toronto – 99.997% avg. uptime
Denver – 99.996%"Our firm switched from our old Nortel phone system to a Cisco VOIP system powered by Epik Networks. Epik planned the transition and made it seem easy. I have already recommended Epik to a number of colleagues.“
Jim KnafoManaging DirectorDaoust Vukovich LLP
Business Applications
ReferencesFinancial/ Accounting
Bluewater Investment Management Inc
Financial Planners Standards Council
Capital Canada Limited
Fairlane Asset Management
Groundlayer Capital
Bloom Burton
DebtPro Financial Services Inc.
Hawk Capital Canada
ETF Capital Management
ARVA
Raymond James
Astonhill
Infinium Capital Corp.
Andersen & Company Professional Corp.
Green Chencinski CA
IAO Actuarial
Marketing and Media
Gorilla Nation (5 sites)
George Media
Greater Toronto Marketing Alliance
Innovium Media Properties
Canadian Primedia Sales & Marketing
Digital Plus Group
IMI International
Pacific Newspaper Group
Mining
EG Mining Consultants
Globestar Mining Corporation
Alamos Gold Inc.
Temex
Lincoln Gold Corporation
Almeden Minerals
Exco Resources
Silver Corp. Metals
US Silver Corp
Legal
Lawson LLP
Barry D. Fisher Law Office
Juroviesky and Ricci LLP
Morrison Brown Sosnovitch
Strype Barristers
Daoust Vukovich LLP
Conway Davis Gryski – Barristers
National Class Action
Feigenbaum
Realty
Century 21 - Scarborough
Avison and Young
Brookfield Properties
BOMA Toronto
Arcestra
Building Reports Canada
Transportation and Construction
Airbridge / Seabridge International
Innovative Composites International Inc.
Association of International Auto Manufacturers of Canada
Dragados Canada – Toronto
Bilfinger Berger Project Investments Inc.
OHL Canada
Consulates and Trade Commissions
Royal Danish Consulate General
Swedish Trade Council
Enterprise Ireland
Royal Norwegian Consulate General
Consulate General of Switzerland
Consulate General of Japan
Consulate of Poland
ProMexico Trade Commission
Executive Business Centres
Regus Business Centres (22 sites)
Corp Seminar Inc. DBA St. Andrews Club and Conference Centre
Atrium Business Centres
Alliance Business Centres
Health/ Non Profit:
Ontario Veterinarian Group
Alzheimer Society of Canada
MS Society (5 Sites)
First Health
Asthma Society Of Canada