MAKE CHANGE VISIBLE… AND FUNNY!
Valerio Bonfatti Mini IAD - Vimercate 2015
INDIVIDUALS AND INTERACTIONS OVER PROCESSES AND TOOLS
WORKING SOFTWARE
OVER COMPREHENSIVE DOCUMENTATION
CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION
RESPONDING TO CHANGE OVER FOLLOWING A PLAN
INDIVIDUALS AND INTERACTIONS OVER PROCESSES AND TOOLS
WORKING SOFTWARE
OVER COMPREHENSIVE DOCUMENTATION
CUSTOMER COLLABORATION OVER CONTRACT NEGOTIATION
RESPONDING TO CHANGE OVER FOLLOWING A PLAN
At regular intervals, the team reflects on how to become more effective, then tunes and adjusts
its behavior accordingly.
ARE WE IMPROVING?
ARE WE MORE EFFECTIVE?
DID OUR EFFORTS PAID OFF?
ARE WE CHANGING OUR BEHAVIOR?
Agile processes promote sustainable development. The sponsors, developers, and users should be able
to maintain a constant pace indefinitely.
Build projects around motivated individuals. Give them the environment and support they need,
and trust them to get the job done.
DRIVE CHANGE
37°
??
Sensor
-
output m
error
NEGATIVE FEEDBACK LOOP
+ +
disturbancedisturbance
outputSystemController
set point input
DO YOU WANT TO CHANGE IT?
MESURE IT!
–Alistair Cockburn (2000)
“A large display ofcritical team information
that is continuously updatedand located where the team
can see it constantly”.
• LARGE: easily visible to the casual, interested observer
• UPDATED: it changes periodically, so that it is worth visiting
• SIMPLE: it is easy to update and modify
• CLEAR: is understood ad glance
• LARGE: easily visible to the casual, interested observer
• UPDATED: it changes periodically, so that it is worth visiting
• SIMPLE: it is easy to update and modify
• CLEAR: is understood ad glance
The TEAM is exposing publiclyits own performance
RESPONSABILITY
• LARGE: easily visible to the casual, interested observer
• UPDATED: it changes periodically, so that it is worth visiting
• SIMPLE: it is easy to update and modify
• CLEAR: is understood ad glance
Shows readers information they care about without having to ask anyone
LESS INTERRUPTIONS
BURN DOWN CHART
30
25
20
15
10
5
mon tue wed thu fri mon tue wed thu fri
STAND UP
STAND UP
05/05
12/05
19/05
26/05
02/06
PAIR SWITCHES
PAIR SWITCHES
INCOMING OUTGOING
BUG BALANCE
LUCA XXXXXXXXXX
MARIA XX
GIANNI XXXXX
PIERO XXX
MARCO XXXXXXXXXXXXXXXXX
SARA XXXXXXX
DISTURBERS
Blocker A
Blocker B
Blocker C
Blocker D
Blocker E
BLOCKS
HAPPINESS CHART
WE VISUALIZE CHANGE!
HOW TO MAKE IT SUSTAINABLE?
IT SHOULD BEFUNNY
IT SHOULD BEENGAGING
IT SHOULD BEENJOYABLE
IT SHOULD BEREWARDING
“Addicting is the most common word its fans use to describe it.”
http://www.jenovachen.com/flowingames/
FLOW
Mihály Csíkszentmihályi
1975
INTRINSIC REWARDS THAT ENCOURAGE
PERSISTENCE
Focused, With High Concentration
Sense of Ecstasy
Great Inner Clarity
Know that the Activity is Doable
Sense of Serenity
Sense of Timelessness
Intrinsic Motivation
HOW DOES IT FEEL?
GOALS ARE CLEAR
One must be involved in an activity with a clear set of goals and progress. This adds direction and
structure to the task.
FEEDBACK IS IMMEDIATE
This helps the person negotiate any changing demands and allows them to adjust their performance to maintain the flow state.
BALANCE BETWEEN CHALLENGES AND SKILLS
One must have a good balance between the perceived challenges of the task at hand and their own perceived skills. One must have confidence
in one's ability to complete the task at hand.
Cha
lleng
eLo
wH
igh
HighLow Skills
Anxiety
Boredom
FlowChannel
Increase skills
Increase skills
Incr
ease
challenge
Incr
ease
challenge
TAKEAWAYS
MESURE IT!
VISUALIZE TO GET FEEDBACK
INCREASE CHALLENGE AND SKILLS
REFERENCEShttp://en.wikipedia.org/wiki/Negative_feedback
http://en.wikipedia.org/wiki/Step_response
http://alistair.cockburn.us/Information+radiator
http://www.infoq.com/presentations/information-radiators
http://www.jenovachen.com/flowingames/
http://interactive.usc.edu/projects/cloud/flowing/
http://en.wikipedia.org/wiki/Flow_(psychology)
http://www.ted.com/talks/mihaly_csikszentmihalyi_on_flow
http://www.uie.com/handouts/UI10/Csikszentmihalyi_Session.pdf
http://enlightentheuniverse.com/notes/how-does-it-feel-to-be-in-flow/
http://zenhabits.net/guide-to-achieving-flow-and-happiness-in-your-work/