IBM LotusLive
Smarter collaboration in the cloud
Agenda
Cloud Computing and SaaS
Overview of Lotus SaaS Strategy
Introducing LotusLive
IBM Lotus Software
Business priorities are changing
Control Costs Collaborate to
InnovateCloud Computing
modelsOrganizations face the challenge of creating top line growth
while at the same time managing bottom line costs in today's
economy
The CEOs top priority is driving innovation at grass roots level
Pressure from hyper-competitive markets and globalisation
Rise of emerging markets
Business model innovation is becoming as important as traditional product and service innovation. Businesses that can regularly innovate outperform their rivals in both revenue and margin.
Cloud computing enables smarter collaboration across employees, customers, and partners; while controlling costs at the same time
cloud_w
Cloud Computing
Secure access anywhere
Customer self service
Automatically scalable to demand
Always available
Flexible pricing
mobile_web_finalmapreal_timeSmart service delivery modelCloud computing is an emerging style of standardized, elastic, scalable, commodity based IT capability delivered dynamically as a service
IBM Lotus Software
Two Types of Cloud delivered Services
Dedicated, private Infrastructure
Multi-instance
Subscription but may require license for Application
Some Customization (IT stack & Application options)
Dedicated Hosted Solution Multi-tenant
Shared, public Infrastructure
Multi-tenant
Subscription provides Application entitlement
Configurable (Application only)
MCj04325910000[1]Enterprise Cloud
Public Cloud
Software as a Service
Agenda
Cloud Computing and SaaS
Overview of Lotus SaaS Strategy
Introducing LotusLive
IBM Lotus Software
IBM Lotus Collaboration Strategy
On-PremiseOnLine/SaaSApplianceC:\Documents and
Settings\Administrator\Desktop\Sametime_Product_Icon_256x256.pngUnified
Communications and Social SoftwareSituational Applications
and IntegrationMessaging and Collaboration Content Management
Applications that Enable Interaction Between the Right Resources, Business Processes, and Information
Supporting Flexible Delivery Models
The most effective business solutions
may need a combination of delivery models
IBM Lotus Software
SoftwareApplianceCloud DeliveredIBM MANAGED
On-PremiseMANAGED BY IT DEPARTMENT OR PARTNER
Benefits
Easy to install/maintain
Managed by customer or partner
Toolkits available for customization by partner or customer
All data inside your firewall
Benefits
Allows for advanced customization to meet customer needs
Managed by IT dept
All data resides local and inside the firewall
Multi-Tenant SaaS Environment Dedicated HostedEnvironmentBenefits
Low cost of entry
Zero Infrastructure Reduced Overhead
Risk Mitigation
Flexible contracts
Scales to meet customer demand
Immediate access to the latest innovations
Benefits
Negotiated SLAs
Monthly Pricing available for hosting
Can leverage toolkits available for customization
Updates are applied transparently
What's different about our SaaS Approach?
Collaborative Multi-TenantIBM Lotus Software
LotusLive is built from the ground up around a Web 2.0-based social computing paradigm.
The result is an integrated set of services with state-of-the-art collaboration
features for sharing ideas, contacts and data, meeting colleagues and partners, and building a network of connected businesses
Differentiators
LotusLive uniquely integrates with current and future investments through Open Standards
Familiar Web 2.0 user interface increases adoption for improved productivity with minimal training
Robust Capabilities with little to no start up time
No mining of customer data for advertising or other purposes
Security-rich infrastructure with Global Access and scalable, rapid deployment
A Security-Rich Service
LotusLive draws on IBMs world-class experience in security
Business-ready - Not advertising-based (no data mining)
Comprehensive policies on privacy and client data protection
Three pillars of LotusLive Security
Security-rich infrastructure
Policy enforcement points provide application security
Human-centered security keeping the end user in mind
Protecting your information through governance, tools, technology, techniques, and personnel
Governance policies based on years of experience
IBM software for security (e.g. Tivoli)
Experienced personnel drawing from IBM's rich heritage in security
With a Global Delivery Model
The Lotus Software as a Service Strategy
Engage the Right Resources, Business Processes & Information Across Company Boundaries
Agenda
Cloud Computing and SaaS
Overview of Lotus SaaS Strategy
Introducing LotusLive
IBM Lotus Software
Introducing LotusLive
FilesMy NetworkMeetingsEventsChatActivitiesSurvey FormsChartseMail
Collaboration moves online: Discover. Connect. Interact.
A way to Work SmarterA way to reach beyond the walls of your organization to connect and engage with colleagues, customers and partners.
A way to maximize your existing technology investments while incorporating new ones
A way to innovate, grow and build your business.
LotusLive Family
LotusLive Meetings(Sametime Unyte Meeting)Full-featured Web conferencing service includes polling, hand raising, record & playback.
LotusLive Events(Sametime Unyte Events)Internet-based event capabilities. Provides tools to create & manage webinars.
LotusLive ConnectionsAn integrated suite of Web collaboration and business networking solutions including:-
LotusLive Notes(Lotus Notes Hosted Messaging)Full-featured, dedicated hosted Email service. (rich or Web client access)
LotusLive Engage(Bluehouse)An integrated suite of Web collaboration and business networking solutions including:-
LotusLive iNotesWeb-based Email service with group calendar & shared contacts.
Available Today
Available Today
Available Q3 09Available Today
Available Q2 09Files
Activities
Profiles and Contacts
Instant Messaging
On line Meetings
Files
Instant Messaging
Activities
Survey Forms
Charts
Profiles and Contacts
The information on the new products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, ode or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
Web Conferencing
Collaboration
Available Q2 09
LotusLive Meetings
What is LotusLive Meetings
LotusLive Meetings is a full-featured online meeting service that integrates Web, audio and video conferencing.
You can select a plan that fits your needs, with up to 15, 25 or 999 participants per meeting.
Which ever you chose, you can count on quality service that is simple to use.
Why choose LotusLive Meetings
LotusLive Meetings offers a simple, easy-to-use module for your Web conferences. Get integrated Web, audio and video conferencing along with the tools you actually use, at a price that fits your budget.
It's easy for participants. Your meeting guests aren't required to download anything to join your meeting. Just give them the conference code number and send them to the Web site. It's really that easy.
LotusLive Meetings is integrated with your Lotus Notes calendaring, allowing you to send invitations to participants straight from your calendar. A plug in for Microsoft Outlook is also available.
With LotusLive Meetings you can easily integrate your current conference call vendor's toll free phone number into the Record and Audiocast features.
LotusLive Events
What is LotusLive Events
LotusLive Events is an online event management service, helping you create, host and manage your next online conference.
In addition to full-featured Web conferencing, you get all the tools you need to manage the registration process from start to finish, host your event and follow up with post event analysis.
Why choose LotusLive Events
LotusLive Events is a simple, ready-to-use tool that can take the anxiety out of your next event.
Whether you need to manage a large online training session, host a kickoff or lead your quarterly sales meeting, LotusLive Events can simplify it. You have access to ready-made templates for registration, reminder e-mail and event follow ups. Just plug in the info and hit send. It's that easy.
No need to scroll through multiple email replies. You'll receive registration updates all in one place.
No need to create new e-mail reminders. Just decide when you want them sent - and it's done.
LotusLive Events provides real end-to-end online event management, all in one easy place.
LotusLive Engage
What is LotusLive Engage
LotusLive Engage is an integrated suite of Web 2.0 services that combines your network with Web conferencing and collaboration capabilities like file sharing, project management and team activities, instant messaging, surveys and data visualization.
LotusLive Engage capabilities allow users to build online communities; your contacts become part of your business network. Seamlessly work with colleagues in a security-rich environment, using the suite of online collaboration services. Your Web meeting experience is only the beginning.
Why choose LotusLive Engage
LotusLive Engage is ideal for businesses looking to collaborate inside and outside their organization easily, expand their networks and create new business. The intuitive UI allows teams to be immediately productive.
LotusLive allows your company to rapidly integrate emerging technologies without the high risk and costs typically involved. It is quick and easy to deploy, making it a smart choice for companies of all sizes.
Sales teams can use LotusLive to capture prospect information, build charts and work collaboratively on agreements - all in a single place. Marketing teams can create collections of collateral and make them available for sales teams - in one easy-to-find location. And project teams now have a central repository where they can store and share all project documents, comment and collaborate on those documents and host online meetings inside and outside of the company.
Available now in open beta Targeted GA in April, 2009
Instant Messaging
ActivitiesFiles
Live Charts
My Network
FormsMeetings
LotusLive Connections
What is LotusLive Connections
LotusLive Connections is an integrated suite of Web collaboration services that lets you share files, manage activities, conduct online chats, and extend your business contacts with networking capabilities.
The power of LotusLive Connections is the security-rich, seamless integration between services. It allows you to share and collaborate on files, manage projects and teaming activities easily and efficiently with one person or a large community of colleagues inside and outside of your company.
Why choose LotusLive Connections
LotusLive Connections is the perfect solution for you if you need to access your data from anywhere, share files real-time, avoid confusion of email attachments, and extend your business processes and work teams to include colleagues outside of your company.
LotusLive allows your company to rapidly integrate emerging technologies without the high risk and costs typically involved. It is quick and easy to deploy, making it a smart choice for companies of all sizes.
LotusLive Connections makes it easy to connect online and do business with anyone Expand your business network today. Go beyond your company.
Available soon Targeted GA in Q2 2009
Instant Messaging
ActivitiesFiles
My Network
LotusLive Notes (aka IBM Lotus Notes Hosted Messaging)
What is LotusLive Notes
IBM's most widely used software, Lotus Notes is available as a dedicated hosted eMail service providing full featured enterprise capabilities in rich client and browser options.
Using an online service, there is no need to purchase or house new hardware required for running software, and no need for additional technical support. Customers of LotusLive Notes messaging software can instead focus their IT resources on other strategic business projects.
LotusLive Notes features
Extensive Lotus Notes expertise available 24x7 from IBM
E-mail, calendaring and scheduling with 1 GB mailbox per user
IBM Lotus Quickr Personal Edition with 50 MB storage
Enterprise-class servers, network, storage and firewall in an IBM data center
Predictable costs with minimal upfront investment
Have IBM help manage security threats to your messaging environment
Potential for improved availability and reliability over in-house or on-premise deployments
Lotus Sametime Instant Messaging and Blackberry Support, ... available soon as options
LotusLive iNotes
What is LotusLive iNotes
LotusLive iNotes is a security-rich, Web-based messaging with personal and group calendar service for exchanging e-mail and files between individuals and extended communities. It provides real-time e-mail synchronization and lets you access critical data and information anywhere, anytime with a Web browser and Internet connection.
LotusLive iNotes gives you the best of both worlds. It simplifies e-mail administration for companies, but still offers the robust, flexible services with the ability to configure preferences for e-mail previews, folders, headers and listings of e-mails.
LotusLive iNotes features
Full-featured Email (HTML and AJAX), POP3, IMAP4, & Authenticated SMTP
SSL Encryption, secure password recovery
Mobile & Push Email
SMS Gateway (mail-to-SMS & SMS-to-mail)
Email alert (desktop message notification)
Mail Forwarding and Filtering
Domain Management Tool (email administration interface for domain admins)
Customer Service Tool (email administrative interface for enterprise admins)
Guaranteed Service Levels with 24x7 Monitoring
Industry-leading Spam and Virus protection
Available soon Targeted GA in Q3 2009
Click to Cloud: Embrace and Extend your
Collaboration Environment
Vendors
Lotus on premise
LotusLive Cloud
LotusLive Capabilities
LotusLive online services.
uniquely integrates through open standards with existing, on-premise customer solutions
access through a familiar web 2.0 user interface
makes it easy for customers to extend collaborative capability to
the cloud
a complete extranet solution to build a network of connected businesses
Partners
Customers
Dedicated Hosted Environment
A scalable and open platform
IBM ContentWeb ConfereningStore & ShareContact ManagementOnline eMailBusiness ServicesContent ISV integrationAPIsOperationsAdministrationLotus Live Third Party IntegrationContent ProvidersTraditional ISVsPartner Private Label or Co-labelFormsChatActivitiesLive ChartseMail Integration
Preview - Notes DB Integration
Share files from Notes discussion DB to LotusLive My Files
Preview - Lotus Notes - Click to Cloud
Drag and Drop attachments from your email into LotusLive My Files
Preview Single click to join a meeting
Multi-select names in your ST contact list to send a link to your meeting
Single click to start your meeting
Preview LotusLive Meeting Mobile Access
Includes
Published
presentation mode
(with pointing and annotation),
Participant list and chat
Implementation of application sharing
Extending Value with Partners
Preview Integration with Salesforce.com
Create an Activity
Auto name population
Manage Activity directly from the your opportunity
Preview Integration with Skype
Call LotusLive contacts
Preview Integration with Linked in
Integrated Linked In contacts
Easily share files with a single click
Our Customers say it best...
IBM Lotus Software
Inset is a small, venture-backed start up with only 16 employees Only 5 people are based in the same office in NJ, our field staff and investigators are spread across the US and our manufacturing is done outside Boston. With the bulk of people working in the field around the US, they needed an easy, web-based way to share information and collaborate on a whole host of office documents.
Needed centralized, web-based productivity tools
Clinical field staff were struggling to access the internal shared drive via VPN in fact, most days they were unable to access it.
Building our infrastructure in the cloud made complete sense. LotusLive had the answers they needed easy online meetings, simple document upload and collaboration as well as sharing contactsLotusLive gave us.
robust web meetings, contact sharing, file collaboration and chat configuration and deployment challenges.
.an easy intuitive web 2.0 interface that was simple enough for field folks with limited computer training to adopt and the multiple training modules help them to answer their own questions
..the ability to share contacts and notes about contacts as they are so spread without any extraneous elements or extensive out and often speak with the same people.
Maureen ShafferVice President of Marketing
They had a very virtual group of about 250 people worldwide and we needed:
A way to facilitate, be efficient and on time with decision making
A way to keep everyone in the loop
Know who is working on which projects
An application that would allow us to centralize all
material
We expected we would need to build a custom solution we didnt
think something existed that would house all the apps we
needed
LotusLive allowed them to
.focus on entrepreneurship, innovation, breaking the mold cutting
edge excellence.give their virtual group an identity its where
where they go to work every day.LotusLive is convenient and easy to
use. to have a single place to got to and didnt need to cobble
solutions together pulling from various sites to get the tools they
needed.Darian HendricksPresident & Executive DirectorWhat youve
done with LotusLive is exactly in the same mindset of what are
trying to do with RRTN. Its an innovative platform and as an early
adopter we were able to demonstrate our innovativeness as well. We
have big plans for our use with LotusLive:
They were spending up to 15 minutes at the beginning of their teleconferences, with people trying to figure out if they had the most recent version of the document, the right pass code, or where they could find the presentations. Took longer in some instances if someone new joining the call
Tom Kivell
Business Development Manager for SMB
Had a variety of tools - all in an effort to make their work lives simpler but some required a lot of administration direction and hand holding.LotusLive gave us the ability tocollaborate instantly....eliminate hand holding start a meeting with a single clickhave a common repository ....edit documents easilysave time and money
Join them...LotusLive ... fast start ...
Go to www.lotuslive.com
Back-up
Fortune 500 Leader in Construction and Facilities Services
Large University Extends Educational Opportunities
Global Leader in Communications Solutions
Non-Profit Finds Core Engine to Drive Strategy
LotusLive Meetings (Lotus Sametime Unyte Meeting)
Benefits
Easy to use, intuitive interface
Single point of management for video and Web conferencing service
Accessible anytime, anywhere via a Web browser
Credentials-based meeting access
Dedicated one-call customer support
Calendar integration with IBM Lotus Notes & Microsoft Outlook
One-click start of a Web conference from IBM Lotus Sametime messaging
Publishing
Application Sharing
Annotation
Polling
Recording
Chat
Events
A complete reservation-less Web conference service that is browser based, easy to use and cost-effective
Differentiators
Security-rich network
Flexible meeting management with attendee lock & participant roster control
Multiple-language support (9 languages)
Acceleration of service performance for international customers
Web Conferencing
Benefits
Registration page with custom logo and event description
Streamlined event creation process
Upload presentation content in advance
Rehearsal feature allows Presenters to get prepared and test system
E-mail validation for all registrations reduces anonymous registrations
Registration auto-approval option
Export registrant details to CSV/Excel
A simple, intuitive user interface for managing web conferencing events
Differentiators
Seamless integration with Lotus Sametime Unyte Meeting
3 pre-event e-mail reminders with customized scheduling options
2 post-event e-mails for attendees and non-attendees
iCal attachments for easy scheduling
LotusLive Events (Lotus Sametime Unyte Events)
Web Conferencing
LotusLive Engage
Benefits
Work beyond the boundaries of your company
Share information more easily with their customers, suppliers and business partners.
Securely connect from anywhere, anytime via a Web browser and internet connection
Work beyond the boundaries of a company & outside of firewalls
Affordable and accessible for companies
Lower upfront investment,
No IT staff required for implementation
Extremely easy to acquire.
Work-ready integrated business applications
Online web conferencing, collaboration and social networking service designed for business allowing customers to work smarter before, during and after a meeting
Always ready on-demand online meeting room. Easily invite others to join and share a file from the Store and Share service.
Share targeted business materials quickly with an entire community or just an individual.
Create, prioritize and share information, documents and To-Do lists.
Add customizable, shareable contact information and leverage social networking features to connect with others.
Locate a contact in the LotusLive community and start a real-time discussion about new opportunities.
Create a survey and quickly visualize your survey data through different types of charts, graphs, diagrams, and maps.
Upload or create datasets and let Live Charts create an instant graphical view to share with others.Live Charts
FormsInstant Messaging
ActivitiesFiles
My Network
MeetingsFeaturesNo mining of customer data for advertising, or other purposes.
Seamless capability for integrating on-premise (e.g. .Net, Java, Domino, SAP, Filenet, etc.) and cloud based applications to the end user
Built on Web 2.0 based social networking model for more effective collaboration
Collaboration
Differentiators
LotusLive Connections
Benefits
Extend business processes and work teams to include individuals outside of your company
Avoid confusion of email attachments
Share information more easily with customers, suppliers and business partners.
Securely connect from anywhere, anytime via a Web browser and internet connection
Affordable and accessible for companies
Lower upfront investment,
No IT staff required for implementation
Extremely easy to acquire
Differentiators
No mining of customer data for advertising, or other purposes.
Built on Web 2.0 based social networking model for more effective collaboration
Seamless integration between services
Online collaboration and social networking service designed for business
Share targeted business materials quickly with an entire community or just an individual.
Create, prioritize and share information, documents and To-Do lists.
Add customizable, shareable contact information and leverage social networking features to connect with others.
Locate a contact in the LotusLive community and start a real-time discussion about new opportunities.Instant Messaging
Activities
Files
My Network
Features Collaboration
Benefits
Extensive Lotus Notes expertise available 24x7 from IBM.
Predictable costs with minimal upfront investment.
Have IBM help mange security threats to your messaging environment.
Assistance from IBM with certain regulatory compliance.
Potential for improved availability and reliability over in-house or on-premise deployments.
Benefit from the latest Lotus Domino release features while minimizing update and prototype efforts.
Quickly roll out Notes capabilities to new users in your organization
Differentiators
Leverages extensive IBM experience in hosting enterprise-wide,
Highly available messaging environments for midsized to large enterprises.
IBM brings you extensive Lotus Notes expertise
Industry-specific business insight, and technology capabilities to help you align IT investments with business goals.
Features
E-mail, calendaring and scheduling with 1 GB mailbox per user.
IBM Lotus Quickr Personal Edition with 50 MB storage.
Two Service Level Agreements (SLA) options available, 99.5% or 99.9% backed with with financial commitments.
Antivirus and antispam services.
Enterprise-class servers, network, storage and firewall in an IBM data center.
Security-rich, reliable and highly available infrastructure.
Integrated platform, process automations and innovative management tools.
Standardized reporting and administration through the IBM iSRVCE console.
LotusLive NoteseMail
Lotus Notes Hosted Messaging - Full-featured Rich Client
Benefits
Predictable costs, usually on a per-user/per-month basis
Industry-leading spam protection
Real-time updates against viruses and malware
On-demand addition of new services when you need them
Fully branded products, payments, and support
Differentiators
Simplified administration
Fast implementation
Low start-up and monthly costs
Unmatched branding and customization capabilities
Seamless integration with triple play services provisioning systems, log-in systems, payment gateways
Proven scale and reliability
Full Set of APIs to help integrate our service with yours
LotusLive iNotesFeatures
Full-featured Email (HTML and AJAX), POP3, IMAP4, & Authenticated SMTP
SSL Encryption, secure password recovery
Mobile & Push Email
SMS Gateway (mail-to-SMS & SMS-to-mail)
Email alert (desktop message notification)
Mail Forwarding and Filtering
Domain Management Tool (email administration interface for domain admins)
Customer Service Tool (email administrative interface for enterprise admins)
Guaranteed Service Levels with 24x7 Monitoring
Industry-leading Spam and Virus protection
Web-based eMail and calendar service
Industry:Construction, Services
Company Size:30,000 Employees
Challenge:Budget process hampered by uncoordinated work, wasting time and effort. Global team crosses multiple time zones.
Solution:Leveraging all of the LotusLive services the financial team was able to do synchronous and asynchronous planning, data sharing and complete a work effort delivered without the hassle of a new system for a disconnected team. Completed information was easily and quickly shared and reviewed with senior executives.
Business Value of LotusLive:
Greater satisfaction in process and deliverable. More focus on task at hand over team synchronization problems
Easier budget communication strategy
No training required, the staff was able to be immediately effective
Currently Using:Generic web based team rooms
Industry:Education
University Size:University serves more than 240,000 degree-credit students
Challenge:The university has and array of disconnected solutions that exacerbated communication problems between instructors and students. There was no sense of community or a single place to work together across universities.
Solution:A mentoring place to bring together instructors and students in one place thats easy to use and access for more than one university.
Business Value of LotusLive:
Elimination of learning barriers
Focus on the program: No training required or systems to manage
Can engage with multiple groups on a variety of projects
Information available without content boundaries
Currently Using:Microsoft Office, Peachtree Accounting, ACT Contact Mgmt.
Industry:Telecommunications Software and Services
Company Size:Large Enterprise
Challenge:Existing means of collaborating were not keeping pace with business objectives for cross-company meetings and project coordination. First 15 minutes of every meeting were wasted.
Solution:Used integrated services with online meetings to establish and maintain a productive meeting and project tracking routine with company and its partner.
Business Value of LotusLive:Everyone has the right materials at the beginning of the meeting and come to the same place.
No intense training required
Improved speed of project deliverables
Information available without searching through email.
Currently Using:Microsoft Outlook
Industry:Non- Profit
Company Size:Small
Challenge:Find an easily accessible place to bring together 250+ global and diverse consulting professionals to work on projects
Solution:Mix and match groups of project participants and have a flexible set services to leverage which match the needs of the project.
Business Value of LotusLive:
Track and demonstrate progress
Demonstrate power of the community to the stakeholders of the non-profit
Get better organized
Have more shared control over assets and deliverables
Currently Using:Oracle TechTime, email, personal file systems
Overall SaaS Characteristics
Customer fees are Pay as you go based on appropriate metrics such as: Per seat per month, per transaction, flat monthly fee
Provider is responsible for defining the architecture of the IT infrastructure
Provider is responsible for the deployment, operation & maintenance of the IT infrastructure.
Provider upgrades the software as new features are developed.
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2008 IBM CorporationIBM Software GroupAn IBM Proof of Technology
2008 IBM Corporation
Lotus_PPT_Template
IBM Lotus Software
Lotus_PPT_Template
2008 IBM Corporation
IBM Software Group | Lotus software
Lotus_PPT_Template
IBM Lotus Software
2008 IBM Corporation
IBM Software Group | Lotus software