Locating TTVN Schedules / Site Codes
Training Tutorial
Computer Information Service
CIS Helpdesk 409.740.4714“CLB” Class-Room Lab Bldg #3007
LRC Helpdesk 409.740.4480“LRC” Learning Resource Center – Bldg#3010
TTVN is the wide area data and interactive communications network that serves
• the thirteen Texas A&M campuses • the Health Science Center• seven research and service agencies of the Texas A&M
University System (TAMUS)
• The network also serves numerous affiliated colleges and universities, K-12 school districts, and state agencies throughout Texas
• The core TTVN network consists of over 120 primary wide area network sites and more than 300 videoconference sites
TTVN provides following services
http://ttvn.tamu.edu
•videoconference scheduling•facilitation services
•VC user/technical support•multi-point VC bridging
•ISDN/IP gateways•live and archive webcasting
•VC equipment repair. for more info visit their
website
ttvn.tamu.edu
How to Look Up TTVN classeshttp://ttvn.tamu.edu
Getting Started: Choose
Video Site List
Narrow down the results for only TAMUG sites
Type GV into the
Site Code field
TAMUG has 6 TTVN SitesSite names were changed Summer 2011
To View site schedule Click on the Site Code (Full Name)
to view site schedule Choose: GVL108
each location has it’s own website listing TTVN
schedule
This is the schedule for GVL108 TTVN room
Site Coordinator Contact Details
Site Location Details
Event Details:Event Title
DateStart – End time
Status
Click on Event Title for Specific VC Details
Site Coordinator Contact Details
Site Location Details
Each Event includes:Event NO#:Event Title
DateStart – End time
Status
VC TTVN Event Details
VC Event Details:Including:
TitleID
Date Contact /Leader/Faculty
Start-End times Duration
Status
Other TTVN sitesIncluding:
Additional event contact info, special instructions
• Contact site coordinator on “each end” for room availability to reserve room.
Once TTVN sites are reserved on both endsIF it is your responsible to schedule the TTVN
• Email Meeting/Conference details to TAMUG’s TTVN Scheduling Assistant: Holly Minshew [email protected]
409.470.4564she will assist you to complete the
TTVN reservation form.
Need to schedule a TTVN ??
Having Trouble with TTVN ??
• Technical Equipment Problems• Backup Scheduling Assistance
Cathy KantowskiCIS Helpdesk [email protected]
409.740.4896
Astra “TTVN” Room SchedulerGVLIB108, GVC112,
GVSMOB, GVO200, GVO340
Elisabeth “Holly” Minshew
• (409)740-4564
• JK Williams Library, TAMUG
Astra “RGSO Conference” Room Scheduler
GVSRES
•Carolyn Herman
• [email protected]• (409)740-4479
• RGSO, TAMUG
Back-up TTVN Room SchedulerGVLIB108, GVC112,
GVSMOB, GVSRES, GVO200, GVO340 TTVN Technical Support
• Cathy Kantowski
• (409) 740-4896
• CIS Helpdesk, TAMUG
Another TTVN service: Centra
• What is Centra?• Centra is an interactive Webconference application that
enables any number of participants to meet over the Internet using their desktop or laptop computers. Centra enables meeting leaders or instructors to display PowerPoint presentations, graphics, and other media for the Webconference participants. Centra also provides interactive application sharing, interactive white boarding, and interactive web surveys.
• More info: http://ttvn2.tamu.edu/home/?p=webconf
TTVN live webcasts
• TTVN live webcasts currently run as scheduled on one of six assigned channels. Current Telecourse, special events, and other recurring events are listed below for each assigned channel. Please see the individual event listings in the TTVN Video Schedule for specific time and channel information for other live webcasts.
• More info: http://ttvn2.tamu.edu/home/?p=streams
TTVN Frequently Asked Questions
• TTVN services are available at no charge for any Texas A&M University System organization. There are no per-user or per-event charges for TTVN videoconference, streaming video webcast, and Centra webconference services.
• TAMU TTVN staff will be happy to answer your questions about any of their services. Please call 979-862-2240
or email [email protected].
• More info: http://ttvn2.tamu.edu/home/?p=help
TTVN Video Scheduling
• Main Number (979) 862-2240 8:00am-5:00pm Monday through Friday
General Information- about TTVN
- Videoconference/Webcast Services- Centra Webconference Services
- Videoconference Scheduling- Telecourse Scheduling- Webcast Scheduling
- New Videoconference Sites - New Videoconference Systems
- Webcast Recordings
TTVN Video Operations
• Main Number (979) 862-2241• 7:30am-10:00pm Monday though Friday
• (or any time videoconferences are scheduled)
• [email protected] • or
- User Assistance for Scheduled Videoconferences and Live Webcasts
- Technical Assistance for Scheduled Videoconferences- Videoconference System Maintenance and Repair
- Technical Assistance for Centra Webconference User and Administration Issues
TTVN Enterprise Network Group
• Main Number (979) 845-8437 24/7/365
- Technical Assistance with Enterprise Network Issues
- Enterprise Network Facilities and Circuits
TTVN Mailing Addressfor Equipment repairs
TTVNTexas A&M University Educational
Broadcast Services 4244 TAMU
College Station, TX 77843-4244
TAMU TTVN Support Staff
Kenya Austin Network Analyst (979) 862-3329
Shayne Cox Video Network Specialist (979) 845-5607
Margaret De La Rosa Videoconference Scheduling Specialist (979) 862-2240
Tony Hockenberry Coordinator, Interactive Communications (979) 845-5673
Eric Laird Network Group Manager (979) 862-3789
Kurt Lantz Senior Video Network Specialist (979) 458-4734
William McMullenOperations SupervisorTexas A&M Educational Broadcast Services
(979) 862-2836
Braly Morse Video Network Specialist (979) 458-8886
Ken Nelson Chief Engineer/Operations ManagerTexas A&M Educational Broadcast Services
(979) 458-1269
Wayne Pecena Director of EngineeringTexas A&M Educational Broadcast Services
(979) 845-5662
Joe Shafer Network Analyst (979) 458-3570
Dr. Rod Zent Executive DirectorTexas A&M Educational Broadcast Services
(979) 845-5611
TAMUG TTVN Support Staff
Scheduling AssistanceElisabeth Minshew [email protected] 409.740.4564
Technical AssistanceHelpdesk [email protected] 409.740.4480Cathy Kantowski [email protected] 409.470.4896Bill Elizondo [email protected] 409.740.4860 Brendan Maloney [email protected] 409.740.4960
CIS/ Library DirectorSteven M. Conway [email protected] 409.740.4999