www.england.nhs.uk
Leading
people not
just
process.
Dr Joanne Fillingham
Clinical Fellow to the Chief Allied Health
Professions Officer
@jkfillingham
www.england.nhs.uk
www.england.nhs.uk
www.england.nhs.uk
Leadership =
people + relationships + change
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Reflective practice –
experience of change.
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My attitude
My behaviour
Your attitude
Your behaviour
The Betari Box
affects
affects affects
affects
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Process
Review Task
Procedure
Interaction
Emotion
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Taking this a stage further……
How we think
and choose.
How I think
and choose.
How the
people think
and choose.
What we say
and do.
What I say
and do.
What the
people say
and do.
Result/Impact
Leaders
Me
Organisation
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Have an experience
Reflection
(on self or others)
Conceptualise
Theorise
Test.
Plan for next time.
Learning
cycle
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Trying beliefs on for size.
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We are, each of us,
responsible for our
actions.
Presupposition 1
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We all choose, and are
in control of, our own
feelings (and no one
else can control them).
Presupposition 2
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People are different
• they experience
things differently,
• they want different
things,
• they feel things in
different ways.
Presupposition 3
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However we are,
and however they
are, is OK….
….although this
does not mean
that whatever we
or they do is OK.
Presupposition 4
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Feelings and
behaviour are
separate.
Being in touch with,
and aware of, your
feelings does not
mean being
controlled by them.
Presupposition 5
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All feelings are
self-justified
important and
need accepting.
Presupposition 6
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People have a
natural tendency
towards growth.
Presupposition 7
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Change is possible.
Presupposition 8
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Thank you @jkfillingham
How AHPs will transform care: a mandate for
change.
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