Analysing Work
and
Designing Jobs
Job Description and Job Specification in Job Analysis
Job DescriptionA statement containing items such as
• Job title• Location• Job summary• Duties• Machines, tools, and
equipment• Materials and forms used• Supervision given or received• Working conditions• hazards
Job specificationA statement of human qualifications necessary to do the job. Usually contains such items as
• Education• Experience• Training• Judgement• Initiative• Physical efforts• Physical skills• Responsibilities• Communication skills• Emotional characteristics• Unusual sensory demands such as
sight, smell, hearing
Job AnalysisA process of obtaining all pertinent job facts
Job Analysis offers Competitive Advantage to a Firm
• is a foundation for HRP
• foundation for employee hiring
• foundation for t & d
• foundation for performance appraisal
• foundation for wage and relay fixation
• foundation for safety and health
Process of Job Analysis
Gather Information
Process Information
Job Description
Job Specification
Strategic Choices
Uses of Job Description and Job Specification
• Personnel Planning• Performance Appraisal• Hiring• Training and Development• Job Evaluation and Compensation• Health and Safety• Employee Discipline• Work Scheduling• Career Planning
Process of Job Analysis
• Strategic choices– employee involvement– levels of details– timing and frequency of analysis– past or future– sources of data
• Information gathering• Information processing• Job description• Resulting in various outcomes
Methods of Collecting Job Data
Observation Questionnaire
Checklists Diary
Interviews
Job Data
Technical Conference
Job Enlargement
TasksDrill holes
Assemble PartsTest
TasksDrill holes
Assemble PartsTest
TasksDrill holes
Assemble PartsTest
Employee 1 Employee 2 Employee 3
Uses of Jobs Analysis
Job Analysis
Job Description
Job Specification
Job Evaluation
Remuneration
Training and Development
Recruitment and Selection
HRP
Performance Appraisal
Personnel Information
Safety and Healthy
Job Rotation
TasksDrill holes
TasksAssemble
Parts
TasksTest
Component
Week 1 Week 2 Week 3
Nature of Job Design
• Job design is the conscious efforts to organize tasks, duties and responsibilities into one unit of work. It involves– identification of individual tasks– specification of methods of performing the
tasks– combination of tasks into specific jobs to be
assigned to individuals
Job Design Factors
Organisational Factors
Environmental Factors
Behavioural Factors
Job DesignProductive and Satisfying Job
Feedback
Comparison of Five Design Approaches
MediumLow High
Low
Med
ium
Hig
h
Impa
ct
Complexity
Job Rotation
Job Engineering
Job Enlargement
Job Enrichment
Socio-technical Systems
Contemporary Issues
• Telecommuting
• Alternative work patterns
• Technostress
• Task revision
• Skill Development
Reality Check
• Why do people like jobs but hate work?
Reality Check
• Amazon.com is one company that has de-jobbing practice. Here a worker is switching from a job to job three months’ intervals. The .com puts more emphasis on broader worker specification than on detailed job description. Do you find any other organisation (s) practising de-jobbing?
Reality Check
List the expectation of each of the following jobs:
• A programmer
• Receptionist
• Executive assistance
• Sales Rep
Campus Overview
907/A Uvarshad, Gandhinagar
Highway, Ahmedabad –
382422.
Ahmedabad Kolkata
Infinity Benchmark, 10th Floor, Plot G1,Block EP & GP,
Sector V, Salt-Lake, Kolkata – 700091.
Mumbai
Goldline Business Centre Linkway
Estate, Next to Chincholi Fire
Brigade, Malad (West), Mumbai – 400 064.
Thank You