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Jet AirwaysFrom Wikipedia, the free encyclopedia
Not to be confused with Jetway, Airway (aviation), or Jat Airways.
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Jet Airways
IATA9W
ICAOJAI
CallsignJET AIRWAYS
Founded 1 April 1992
Commenced
operations
5 May 1993
Hubs Chhatrapati Shivaji International
Airport(Mumbai)
Secondary hubs Brussels Airport
Chennai International Airport
Indira Gandhi International
Airport(Delhi)
Netaji Subhash Chandra Bose
International Airport (Kolkata)
Focus cities Bengaluru International
Airport(Bangalore)
Cochin International
Airport (Kochi)
Trivandrum International
Airport(Trivandrum)
Dabolim Airport (Vasco da
Gama Goa)
Rajiv Gandhi International
Airport(Hyderabad)
Sardar Vallabhbhai Patel
International
Airport (Ahmedabad)
Frequent-flyer
program
JetPrivilege
Airport lounge Jet Lounge
Subsidiaries JetLite
Fleet size 100 (+49 Orders)
Destinations 76[1]
Company slogan The Joy of Flying
Parent company Tailwinds Limited
Headquarters Mumbai, India [2]
Key people Naresh
Goyal, Founder & Chairman
Nikos Kardassis, CEO
Ali Ghandour , Director
Revenue 145,225.80 million (US$2,628.59
million)(2010-11)[3]
Profit -858.40 million (US$-15.54
million)
Website www.jetairways.com
Jet Airways is the second largest[4] Indian airline based in Mumbai, Maharashtra. It
operates over 400 flights daily to 76 destinations worldwide. Its main hub is Mumbai,
with secondary hubs at Delhi, Kolkata, Chennai, Cochin, Ahmedabad, and Bengaluru.[1] It has an international hub at Brussels Airport, Belgium. Jet Airways is owned
by Naresh Goyal.
Contents
[hide]
1 History
o 1.1 Early years
o 1.2 Air Sahara buyout
o 1.3 Present
2 Corporate affairs and identity
o 2.1 Head office
o 2.2 Subsidiaries
3 Destinations
o 3.1 Codeshare agreements
4 Fleet
o 4.1 Livery
5 Services
o 5.1 Cabin
o 5.2 Airport lounges
o 5.3 Frequent-flyer program
o 5.4 Ban on Meat Products
6 Awards and achievements
7 Incidents and accidents
8 See also
9 References
10 External links
[edit]History
[edit]Early years
Jet Airways was incorporated as an air taxi operator on 1 April 1992. It started
commercial operations on 5 May 1993 with a fleet of four leased Boeing 737-
300 aircraft. In January 1994 a change in the law enabled Jet Airways to apply for
scheduled airline status, which was granted on 4 January 1995. It began international
operations from Chennai to Colombo in March 2004. The company is listed on
the Bombay Stock Exchange, but 80% of its stock is controlled by Naresh Goyal
(through his ownership of Jet’s parent company, Tailwinds). It has 13,177 employees
(as at 31 March 2011).[5]
Naresh Goyal – who already owned Jetair (Private) Limited, which provided sales and
marketing for foreign airlines in India – set up Jet Airways as a full-service scheduled
airline to compete against state-owned Indian Airlines. Indian Airlines had enjoyed a
monopoly in the domestic market between 1953, when all major Indian air transport
providers were nationalised under the Air Corporations Act (1953), and January 1994,
when the Air Corporations Act was repealed, following which Jet Airways received
scheduled airline status.
[edit]Air Sahara buyout
In January 2006 Jet Airways announced that it would buy Air Sahara for US$500 million
in an all-cash deal, making it the biggest takeover in Indian aviation history. It would
have resulted in the country's largest airline but the deal fell through in June 2006.
On 12 April 2007 Jet Airways agreed to buy out Air Sahara for INR14.5 billion (US$340
million). Air Sahara was renamed JetLite, and was marketed between a low-cost carrier
and a full service airline. In August 2008 Jet Airways announced its plans to completely
integrate JetLite into Jet Airways.[6]
[edit]Present
SM Centre, the former head office
In October 2008 Jet Airways laid off 1,900 of its employees, resulting in the largest lay-
off in the history of Indian aviation.[7] However the employees were later asked to return
to work; Civil Aviation Minister Praful Patel said that the management reviewed its
decision after he analysed the decision with them.[8][9]
In October 2008 Jet Airways and rival Kingfisher Airlines announced an alliance which
primarily includes an agreement on code-sharing on both domestic and international
flights, joint fuel management to reduce expenses, common ground handling, joint
utilisation of crew and sharing of similar frequent flier programmes.[10]
On 8 May 2009 Jet Airways launched its low-cost brand, Jet Konnect. The decision to
launch a new brand instead of expanding the JetLite network was taken after
considering the regulatory delays involved in transferring aircraft from Jet Airways to
JetLite, as the two have different operator codes. The brand was launched on sectors
that had 50% or less load factor with the aim of increasing it to 70% and above. Jet
officials said that the brand would cease to exist once the demand for the regular Jet
Airways increases.
According to a PTI report, for the third quarter of 2010, Jet Airways (Jet+JetLite) had a
market share of 26.9%[11] in terms of passengers carried, thus making it a market leader
in India, followed by Kingfisher Airlines with 19.9% .
In July 2012, Jet Ariways officially sought government approval to join Star Alliance.[12]
[edit]Effects of recession
The recession forced Jet Airways to discontinue the following routes: Ahmedabad–
London, Amritsar–London, Bangalore–Brussels, Mumbai–Shanghai–San
Francisco and Mumbai-Brussels-New York [13] . It also had to put an indefinite delay on its
expansion plans. Jet Airways was forced to lease out seven of its ten Boeing 777-
300ERs to survive the financial crunch. Due to the recession all flights to North
America were operated on an Airbus A330-200 replacing the Boeing 777-300ERs. It
also had to sell a brand-new, yet-to-be-delivered Boeing 777-300ER in 2009 and had to
defer all new aircraft deliveries by at least two years. The airline plans to restore
the Mumbai-Shanghai route by the end of 2011.[14]
[edit]Corporate affairs and identity
[edit]Head office
Jet Airways's head office is located in the Siroya Centre in Andheri, Mumbai.[15]
Jet Airways's head office was previously located in the S.M. Centre, a rented, unmarked
six storey building in Andheri.[16][17] In 2008 Robyn Meredith of Forbes stated that the
complex was "as shabby as (Jet Airways CEO Nares) Goyal's home is posh" and that
the complex was "In need of a fresh coat of paint". The complex was 15 minutes driving
time from Chhatrapati Shivaji International Airport.[17]
[edit]Subsidiaries[edit]JetLite
JetLite was a wholly owned subsidiary of Jet Airways. It was established as Sahara
Airlines on 20 September 1991 and began operations on 3 December 1993 with
two Boeing 737-200 aircraft. Initially services were primarily concentrated in the
northern sectors of India, keeping Delhi as its base, and then operations were extended
to cover all the country. Sahara Airlines was rebranded as Air Sahara on 2 October
2000. On 12 April 2007 Jet Airways took over Air Sahara and on 16 April 2007 Air
Sahara was renamed as JetLite. JetLite operated a fleet of mixed owned–leasedBoeing
737 Next Generation aircraft and Bombardier CRJ-200ER. JetLite ceased operations on
25 March 2012 after merger with Jet Konnect.[18]
[edit]Jet Konnect
Jet Konnect is the low-cost brand of Jet Airways. It was launched on 8 May 2009, and
shares the same airline designation as Jet Airways.[19] It operates a mixed fleet of ATR
72-500s andBoeing 737-800s.
The rationale for launching Jet Konnect was to close down loss-making routes and
divert the planes to more profitable routes with higher passenger load factors. Jet
already ran a low-cost airline named JetLite. According to Jet Airways, the decision to
launch a low-cost brand instead of expanding the existing JetLite was taken to avoid the
regulatory delays associated with moving excess aircraft and assets from Jet Airways to
JetLite, which have separate operating codes. Jet Konnect offers a no frills flight where
meals and other refreshments have to be purchased on board. To identify if the flight is
a full service or Konnect the flight numbers for Konnect are in the series 9W 2000-2999.[20] Jet Airways merged the JetLite brand into Jet Konnect on 25 March 2012.[18]
[edit]Destinations
Main article: Jet Airways destinations
Jet Airways serves 52 domestic destinations and 24 international destinations, a total of
76[21] in 19 countries across Asia, Europe and North America. Short-haul destinations
are served usingBoeing 737 Next Generation. ATR 72-500s are used only on domestic
regional routes, while long-haul routes are served using its Airbus A330-200 and Boeing
777-300ER aircraft. London,England was the airline's first long-haul destination and
was launched in 2005.
Since 2007 Jet Airways has had a scissors hub at Brussels Airport in Belgium for
onward trans-atlantic connections to Canada and the United States.
[edit]Codeshare agreements
Jet Airways has codeshare agreements with the following airlines:[22]
Air Canada (Star Alliance)
Alitalia (SkyTeam)
All Nippon Airways (Star
Alliance)
American
Airlines (Oneworld)
Brussels Airlines (Star
Alliance)
Etihad Airways
Emirates Airlines
Gulf Air
Kenya
Airways (SkyTeam)
Malaysia
Airlines (future Oneworldmember)
Qantas (Oneworld)
United Airlines (Star Alliance)
Virgin Atlantic Airlines
Jet Airways also has a codesharing agreement with Thalys European rail service.[23]
[edit]Fleet
Airbus A330-200 landing at Birmingham International Airport.
ATR 72-500
Boeing 737-700 taking off from Boeing Field
Jet Airways Boeing 777-300ER at San Francisco International Airport.
The Boeing customer code for Jet Airways is 5R.
As of May 2011, the Jet Airways fleet consists of the following aircraft with an average
age of 5.4 years:[24][25][26][27]
Jet Airways Fleet
AircraftIn
ServiceOrder
s
Passengers
NotesP J Y
Total
Airbus A330-200 12 5 0 30 190 226 10 dry leased
1 owned0 18 236 254
Airbus A330-300 – 5 TBAAll leased from Intrepid Aviation
GroupDeliveries starting 2011[28]
ATR 72-200 20 –0 0 62 62 6 owned
14 dry leased0 0 68 68
Boeing 737-700 11 – 0 16 102 1183 owned
8 dry leased
Boeing 737-800 45 270 16 138 154 12 owned
34 dry leased0 8 162 170
Boeing 737-900 2 – 0 28 138 166 Both owned
Boeing 777-300ER 10 2 8 30 274 312
1 owned3 dry leased
4 leased to Thai Airways International
Boeing 787-8 – 10 TBA Deliveries starting 2015[29]
Total 100 49
[edit]Livery[edit]1993–2007
Jet Airways Airbus A340-300 at London Heathrow Airport in 2005 with the 1993-2007 livery
Jet Airways Boeing 777-300ER with the present livery
Jet Airways' original livery was Navy Blue, Light Grey and Chrome Yellow. The top and
bottom of the aircraft were painted in light grey and had the flying sun logo in the navy
blue background.
[edit]2007–present
Jet Airways' current livery was introduced in 2007.[30] The design retained the dark blue
and gold-accented colour scheme of Jet Airways' previous corporate identity, along with
the airline's "flying sun" logo.[30] The new livery, created with Landor Associates, added
yellow and gold ribbons. A new yellow uniform was simultaneously introduced, created
by Italian designer Roberto Capucci.[30] Jet Airways introduced its new identity in
conjunction with a global brand re-launch which included new aircraft and seating.[30]
Jet Airways unveiled India's first Disney branded Boeing 737 on July 9, 2012.[31]
[edit]Services
Jet Airways Boeing 737 parked inHyderabad International Airport
[edit]Cabin[edit]Domestic & international short haul
Boeing 737 Next Generation aircraft are configured in and Economy Classes. Some
Boeing 737s have an all Economy Class cabin layout. The ATR 72-500 have Economy
class configuration only.
Première
The Première features 40-inch extra-wide seats with a personal Widescreen LCD
attached to each seat. The Première cabin is configured in a 2-2 abreast pattern.
Economy Class
Jet Airways Economy class on its Boeing 737 Next Generation features 30-inch seat
pitch with personal Widescreen LCD behind each seat. Jet Airways was the World's first
airline to introduce in-flight entertainment systems on the Boeing 737 aircraft. The
Economy class cabin is configured in a 3-3 abreast pattern on the Boeing 737 Next
Generation and 2-2 abreast pattern on the ATR 72-500.[citation needed]
[edit]International long haul
First Class on board the Boeing 777-300ER
With the arrival of its new Airbus A330-200 and Boeing 777-300ER aircraft, Jet Airways
has introduced a new cabin with upgraded seats in all classes. The Airbus A330-200
aircraft have two classes: Première and Economy. The Boeing 777-300ER aircraft has
three classes of service: First, Première (Business), and Economy. Being a Full Service
Airline, meals are served on all classes of travel.
First Class
First class is available on all Boeing 777-300ER aircraft. All seats convert to a fully flat
bed, similar to Singapore Airlines first class seat but much smaller. It was the second
airline in the world to have private suites. All seats in First have a 23-inch widescreen
LCD monitor with audio-video on-demand systems (AVOD), BOSE noise cancelling
headphones, in seat power supply, and USB ports etc. Jet Airways is the first Indian
airline to offer fully enclosed suites on its aircraft; each suite has a closable door,
making for a private compartment.
Première
Première on board the Boeing 777-300ER
Première (Business Class) on the Airbus A330-200 and Boeing 777-300ER
international fleet has a fully flat bed with AVOD entertainment. Seats are configured in
a herringbone pattern (1-2-1 on the Boeing 777-300ER, and 1-1-1 on the Airbus A330-
200), with each seat offering direct access to the aisle. Première seats on the A330-
200s leased from ILFC are configured differently in a 2-2-2 non-herringbone pattern.
Each Première Seat has a 15.4-inch flat screen LCD TV with AVOD. USB ports and in-
seat laptop power are provided. All seats are standard recliner business-class seats
with a few newer aircraft with electronic recline and massager.
Economy Class
Economy class on Jet's A330-200/777-300ER aircraft has 32-inch seat pitch. Seats on
the A330-200/777-300ER have a "hammock-style" net footrest. The cabin is configured
in 2-4-2 abreast on the Airbus A330-200, 3-3-3 on the Boeing 777-300ER. Each
Economy seat on the A330-200/777-300ER has a personal 10.6-inch touch screen LCD
TV with AVOD.
All three classes feature Mood lighting on the Airbus A330-200 and Boeing 777-300ER,
with light schemes corresponding to the time of day and flight position.
JetScreen IFE in Economy class on board a Boeing 737-800
[edit]In-flight entertainment
Jet Airways' Panasonic eFX IFE system on board the Boeing 737-
700/800 and Panasonic eX2 IFE system on board the Airbus A330-200/Boeing 777-
300ER, called "JetScreen", offers audio video on-demand programming (passengers
can start, stop, rewind, and fast-forward as desired). It has over 100 movies, 80 TV
programmes, 11 audio channels and a CD library of 125 titles. The system operates via
individual touchscreen monitors at each seat, and is available in all classes.[32]
[edit]Airport lounges
Jet Airways Lounges are offered to First and Première Class passengers, along with
JetPrivilege Platinum, Gold or Silver card members. The international lounge at
Brussels has showers, business centre, entertainment facilities and children's play
areas.[33] Lounges are located in:
Bangalore, Brussels, Chennai, Cochin, Delhi, Hyderabad, Jaipur, Kolkata, Mumbai, Ne
wark
[edit]Frequent-flyer program
JetPrivilege is Jet Airways’ frequent-flyer program.
[edit]Ban on Meat Products
In June 2011, Jet Airways banned carrying fish, crab, meat and poultry products as
check-in baggage.[34] Jet is the first domestic airline to impose such a ban. Jet claimed
that passengers complained of their baggage getting soiled by seepage from bags
containing meat products.
[edit]Awards and achievements
Best First-Class Service in the World award at Business
Traveller’s 20th annual ‘Best in Business Travel’ awards
Best Business Class & Best Economy Class at the
Business Traveller Awards
Best Program of the Year by Freddie Awards 2007 & 2006
Best Elite Level for the second year in a row, at the 21st
Annual presentation ceremony of the Freddie Awards 2008
Best Overall in Entertainment at the Avion Awards 2010
India's Popular Domestic Airline at the SATTE 2006
Awards
India’s Airline at the World Travel Awards, 2006
Best Technical Despatch Reliability by Beaver 2002
Best Cargo Airline of North Asia by Cargo Airline of the
Year Awards
Best Domestic Airline award for the 1st consecutive year
and the 5th time in the past two years at the 18th TTG
(Travel Trade Gazette) Travel Awards 2007
India’s Most Respected Company in the Travel and Food
Sector by Businessworld 2003
Best Long Haul Carrier ex-Brussels award at the Tm Travel
Awards 2009.
Best Eastbound Airline from India and Best domestic
Airline in India awards at the Abacus Tafi Awards 2009.
Business Traveller’s Best Indian Airline Award In London.
According to.[35]
[edit]Incidents and accidents
On 1 July 2007, Jet Airways Flight 3307, a ATR 72-
212A (registered VT-JCE) which was flying on
the Bhopal-Indore route was involved in an accident
which was caused by a storm. There were no fatalities
amongst the 45 passengers and 4 crew onboard;
however, the aircraft suffered damages beyond repair.[36]
[edit]See also
Naresh Goyal
JetLite
List of airlines of India
List of airports in India
List of companies of India
Transport in India
[edit]References
1. ^ a b "Fact Sheet". Jet Airways. Retrieved 9 December
2010.
2. ̂ "Airline Membership". IATA. Retrieved 2011-06-12.
3. ̂ "BSE Plus". Bseindia.com. Retrieved 2010-09-08.
4. ̂ Thomas J, TNN, Aug 18, 2012, 12.40am IST (2012-08-
18). "IndiGo topples Jet Group as No. 1 airline".
Timesofindia.indiatimes.com. Retrieved 2012-08-19.
5. ̂ Jet Airways India | Know investment options,
shareholding structure, listings & stock codes[dead link]
6. ̂ 25 Aug, 2008, 02.08AM IST, Mithun Roy,ET Bureau
(2008-08-25). "JetLite may merge with Jet Airways this
year". Economictimes.indiatimes.com. Retrieved 2010-
08-30.
7. ̂ Manju V, TNN, Oct 15, 2008, 09.00am IST (2008-10-
15). "Jet Air lays off 850 flight attendants".
Timesofindia.indiatimes.com. Retrieved 2010-08-30.
8. ̂ 17 Oct, 2008, 11.36AM IST,TNN (2008-10-17). "Praful
takes credit for reversal of Jet layoffs".
Economictimes.indiatimes.com. Retrieved 2010-08-30.
9. ̂ "Business-standard Jet Airways article". Business-
standard.com. Retrieved 2010-08-30.
10. ̂ Jet and Kingfisher form Alliance[dead link]
11. ̂ PTI, Oct 19, 2010 (2010-10-19). "Lean period air traffic
same, domestic traffic up". Rediff.com. Retrieved 2010-
10-19.
12. ̂ Shukla, Tarun (1 August 2012). "Jet Airways seeks
government nod to join Star
Alliance".liveMint.com (India).
13. ̂ http://timesofindia.indiatimes.com/business/india-
business/Jet-Airways-to-withdraw-JFK-flights-from-
September-10/articleshow/14151133.cms
14. ̂ Cheng, Wing-Gar; Li, Susan (13 December 2010). "Jet
Air Will Resume India-China Service Amid Good Growth,
Mahadevan Says". Bloomberg.
15. ̂ "Contact Us." Jet Airways. Retrieved on 19 September
2011. "Jet Airways (India) Ltd. Siroya Centre, Sahar
Airport Road, Andheri (East), Mumbai, Maharashtra
400099"
16. ̂ "Registered Office."Jet Airways. Retrieved on 27
February 2010. "Jet Airways (India) Ltd. S.M. Centre,
Andheri-Kurla Road, Andheri (East), Mumbai 400059
India"
17. ^ a b Meredith, Robyn. "Beyond Airlines,Beyond
India." Forbes. 20 March 2008. Magazine dated 7 April
2008. Retrieved on 27 February 2010.
18. ^ a b "Jet Airways discontinues JetLite, merges with
Konnect - The Times of India". The Times Of India.
19. ̂ "Jet Airways launches low-cost service
[http://www.jetkonnects.com/ Jet Airways Konnect"].
IBNLive.com.
20. ̂ "Jet Airways’ low-fare service Konnect takes off today".
The Hindu Business Line.
21. ̂ "Our Network". Jet Airways. Retrieved 9 December
2010.
22. ̂ Codeshare Partners
23. ̂ Jet Airways forms air-rail code share with Thalys -
Yahoo!
24. ̂ jetairways.com – Fleet Information accessdate 20
March 2010
25. ̂ Airbus – Orders, Deliveries, Operators Summary to
28th Feb 2010
26. ̂ Boeing – Orders and deliveries Customer Summary
Through February 2010
27. ̂ Jet Airways fleet list at planespotters.net
28. ̂ "'Jet to lease five A330s as international traffic rises'".
financialexpress.com. 2010-09-21. Retrieved 2010-09-
21.
29. ̂ "'Jet Airways Reveals Tentative 787 Delivery
Schedule'". AeroBlogger. 2012-07-12. Retrieved 2012-
08-02.
30. ^ a b c d "Jet Airways sports new look". Business
Standard. 04-2007. Retrieved 2009-03-03.
31. ̂ "India's 1st DISNEY Plane Unveiled!".
BusinessOfCinema.com.
32. ̂ Verghese, Vijay (2007-7). "Finally, incredible India".
The Nation. Retrieved 2009-03-03.
33. ̂ "Jet opens lounge at Brussels airport". Business
Standard. 2007-10. Retrieved 2009-03-03.
34. ̂ Jet Airways bans meat products, fliers upset -
Hindustan Times
35. ̂ Awards
36. ̂ Accident history for 20070701-0 at Aviation Safety
Network
[edit]External links
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Indian Aviation Business news report on Bloomberg
News timeline for Jet Airways
Jet Airways buyout of Air Sahara on BBC news [dead link]
Jet Konnect page at Jet Airways website
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