IT Health InnovationDigital Health Canada/ANHIX Calgary Winter Conference 2020
IT Health InnovationDigital Health Canada/ANHIX Calgary Winter Conference 2020
2
IT Health Innovation
People
ProcessesTechnology
AUTO
MAT
E
INNOVATE SCALE
DATA
Leverage
Enable
Follow
3
•Foundational Technology•Scope•Data Conversion• Integration•Automation and Reporting•Patient, Provider and Employee Engagement Technology
Connect Care: A Technology Perspective
4
Connect Care Technology Infrastructure
Wave 1 Technology Stats:Desktop scanners: 260Barcode scanners: 2400Thin Clients: 160Computers: 1100Monitors: 1430WOWs: 700Laptops: 530Zebra wristband printers: 140Zebra label printers: 400Rovers: 800Signature pads: 800Webcams: 230Network switches: 500Computer cables: 9kmLabels: 10,000,000Workstations tested: 12,387
5
Connect Care Architecture
6
Connect Care Architecture: Application Ins & Outs
7
Connect Care Data Conversion
Most historical data converted regardless of date. Most data from July 1, 2017 onward converted.
Conversion Scope:# of Data Types Converted: 13# of Systems Involved: 26# of Systems / Data Type Combinations: 56
# of Clinical Validators: 150
8
Connect Care Integration
9
•Automation• Used Robotic Process Automation (RPA) to add patients as vendors in Oracle
Financials vendor master list. Saved manual effort to add ~800 patients a month x ~10 minutes
• Automation of Connect Care access following completion of mandatory training requirements
•Reporting• Training Progress• Who is in each wave?• Hourly Command Centre - # incidents, # of calls• Playbook / readiness reporting
Reporting & Automation
10
Connect Care Reporting
11
Connect Care Reporting
12
•MyAHS Connect•Connect Care Provider Portal•Connect Care Support and Enterprise Service Management Employee Portal (future)
Patient, Provider and Employee Engagement Technology