Introduction
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DIGITAL F INANCIAL SERVICES
We develop solutions that are benefiting banks, merchants and consumers, providing safer, faster and more cost-efficient payment acceptance solutions in Pakistan
DIGITAL STACKS
We have provided components of digital stack to many Banks and Fintechs, including identity solutions, wallet systems and integration platform on a SAAS model.
TECHNOLOGY ENABLEMENT
From conceptualization phase, we help clients by understanding their needs, drawing up business cases for digitization, preparing financial models for building self-sustaining services.
TECHNOLOGY CONSULTING
Paysys Labs invests in its technology enablement capability to help clients enhance business processes and technology decisions, simplifying their transformation process.
At a Glance
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ADVISORY
PROJECTS WITH
RENOWNED INT’L
NGOs & GOVTs
LAUNCHED NFC
PAYMENTS FOR THE FIRST
TIME IN PAKISTAN
TECHNOLOGY
PARTNER OF 1LINK
DIGITIZATION OF
CENTRAL DIRECTORATE
OF THE NATIONAL
SAVINGS (CDNS)
REGISTERED THIRD
PARTY SERVICE
PROVIDER (TPSP) OF UPI
PAYMENT SERVICES
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Working with National Payment
System on multiple projects, provided
technical advisory on migration to
new platform.
Designed and managing the core
banking platform for largest deposit
taking institution in Pakistan
Working on multiple financial
inclusion related projects sponsored
by BMGF
Introduction of “Quick Pass” feature in
the National Bank of Pakistan Mobile
Application enabling customers to tap
and pay merchants.
Solutions designed for Union pay prepaid,
debit, virtual cards and QR Code and
HCE based mobile payments.
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Services at a Glance
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We have reviewed
and updated
regulations for Central
Banks related to Retail
Payment Systems,
electronic banking,
microfinance banking
and agent/branchless
banking. We have
provided oversight on
national level
technology projects
(review of
implementation
strategy, migration,
acceptance testing
plans etc.)
Central Banks
We have engaged in
digital strategy
development
partnerships with
many Microfinance
Institutions, who are
looking for new
models of lending
and agent banking.
We have also re-
designed existing
processes for
customer acquisition,
lending and
collection processes.
MFIs
We have
developed
strategy and
Business Case for
new Payment
system providers
and Operators,
and assisted our
clients in selection
of vendors for
technology
replacement,
managing
migration strategy
& regulatory
approvals.
PSOs/PSPs
We have developed
digital banking
strategies for various
Commercial Banks
including alternative
delivery channels (Self
service touch points,
Mobile apps, Internet
Banking
implementation). We
have also provided
technology advisory
services including
enterprise architecture
review, security review,
DFS risk management.
Commercial Banks
We have provided
components of
digital stack to many
Banks and Fintechs,
including identity
solutions, wallet
systems and
integration platform
on a SAAS model.
We have also
provided
integrations for billing
aggregators and
National Payment
Systems.
FinTechs
5431 2
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Global Reach
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ASIA
AFRICA
MIDDLE EAST
De
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igita
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aym
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Dig
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ula
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Dig
ita
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ym
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t Str
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gy
Infr
ast
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ture
De
sig
n
& Im
ple
me
nta
tio
n
*Statistics show percentage of clients in the respective region or digital payment ecosystem
ASIAMIDDLE EAST AFRICA OUR PARTNERS
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Executive Team Overview
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Ali Abbas Sikander Chairman | Paysys Labs
Karim Jindani Chief Executive Officer | Paysys Labs
Azeem YaseenChief Technical Officer | Paysys Labs
“27 years of global pertinent exposure with multinational banks with expertise in product development, management sales and solution delivery of Payments, Settlement, and Cash Management”
“21 years of diverse technology experience worldwide of Product and Software Development, IT Management, Payment Gateways, Project Management, Operational Strategy and Implementation of Digital Financial Services Platform”
“12 years of experience in financial payments industry, working with local and international banks, regional and international payments systems, telcos, core banking systems, mobile money platforms and regulators. ”
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Paysys Product Stack Architecture
7©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Paysys Labs has developed multiple software products which are relevant to the financial
service providers. These products can be used together as suite of applications or individually
depending on customer’s needs.
The product suite is called “Open Connect Suite” of products. It’s highly scalable and based on
service oriented architecture. The suite includes:
Middleware Switch
Card Management System
Wallet Management System
Merchant Management System
Digital Front end channels
Unified Back office
Paysys Product Stack Architecture
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Middleware
API Gateway
Digital Mobile App
Front-end Channels
Internet Banking
Wallet Management System
Card Management System
MMSMerchant
Management System
POS
MPOS
Unified Back Office System
BackOfficeQR Code
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Open Connect Architecture ( Middleware)
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Standard REST API Interface (Server)
Support for security protocols (Mutual TLS,
JWS, PKI)
ISO8583, ISO20022 Interface
Remote Procedure Caller
API Caller (REST, SOAP)
Stored Procedure Caller
Transactional Data
Mandates Data Audit Logs
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Acquiring Gateway B
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POS/ MPOS
Mobile App/Internet
3rd party Fintech
Operations
Dispute Resolution
Monitoring
Core Banking Credit Card Authorization System
Branchless Banking Wallet
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
…
Key Features – Open Connect( Middleware)
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Middleware
Flexible• Support multiple ready-made industry standard connectors, such as:
• Message Based – ISO8583, ISO20022, Proprietary fixed length• API Based – REST APIs with JSON Spec, SOAP/XML based APIs • Stored Procedures
• Message flow configuration to support standard message integration patterns -https://www.enterpriseintegrationpatterns.com/patterns/messaging/toc.html
• Configurable routing that can bet set up on the basis of a single field/combination of fields within the message.
• Supports both Asynchronous and Synchronous message processing. • Database Agnostic (Supports Oracle 11g, 11g Rac or above, DB2 9.7 or above, Microsoft SQL Server 2008 or
above, Sybase ASE 15.5 (jConnect 6.0) or above, MySQL 5.1, 5.5, or above, PostgreSQL 8.4, 9.1, or above)• Developed in Java, and supports cross platform deployment.
Intuitive Monitoring• Monitoring of transaction messages with latency and turn around statistics. • Monitoring of queues. • Health monitoring of network connections. • Use of Elastic search and Kibana for monitoring of logs.
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…
Key Features – Open Connect ( Middleware)
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Middleware
Robust• Based on RabbitMQ (a reliable, open source implementation of advance message queuing protocol)• Core message queuing engine is widely used and benchmarked for more than 1 million messages per second –
https://content.pivotal.io/blog/rabbitmq-hits-one-million-messages-per-second-on-google-compute-engine• Horizontally scalable architecture – Core engine can run on multiple cores, across cluster.• Cloud ready – Can be deployed across cloud infrastructure, with support for on-prem/public cloud(s)
Secure• Support of Mutual TLS for transport layer security (TLS 1.3), JWT (JSON Web Tokens), and other security
standards. • Supports message integrity through Checksum generation and verification. • Complete auditing for all messages.
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Open Card Management System Architecture
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Card Inventory ModuleHardware Security
Module
Card Product Management Module
Card Personalization Module
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Card Product Management
Card Transactions
Card Life Cycle Management
Hardware Security Module
SFTP Location
Card Embossing Files
Authorization Systems
Channels
APIs
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Open Card Management System – Key Features
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Card Management System
Card Product Management• Personalization – Supports both personalized and non-personalized card requests. • Supports several card types, including debit and prepaid cards.• Supports both physical and virtual cards. • Supports multiple card schemes, including UnionPay, Paypak, (Visa, MasterCard soon?) • Supports multiple card technologies – Magstripe, Chip, and Chip + Contactless.• Supports both bulk and individual issuance.
Card Inventory ModuleA unique feature in Open CMS, that allows users to: • Define card inventory – Different types of plastic will be separately classified. • Tag card inventory to a card product.• Define card distribution points. • Efficiently manage inventory operations in back office; features include:
• Add inventory • Dispatch inventory to a distribution point • Recall inventory
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Open Card Management System – Key Features
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Card Management System
User-friendlyComprehensive dashboard, which contains the following features: • Customer search – Allows the user to search, view, add, and modify customer details. • Card product details – Displays card product information, such as status and current limits. • Transaction search – Can search with parameters such as date, time, or channel, amongst others. • Transaction summary – Contains all transactions associated with the customer, including all channels &
products used.
Integrable• Can be easily integrated with authorization systems (Core Banking Systems, CRM etc.) via APIs. • Some of the functions with APIs include:
• Create card – To create a virtual card. • Activate card – Initial activation of card from an authenticated channel. • Block card – Block card temporarily or permanently. • Link account to card – For linking of card with a new account. • Get card profile details – Details of card, cardholder, and any wallet/account linked to the card.
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Open Wallet Management System Architecture
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Product Management GL Management Module
Store-of-value Management
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Channels
Consumer Business
APIs
Other Systems
Product Management
User Management
Transactional data extracts
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Open Wallet Management System – Key Features
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Product Management• Can be used by individuals or businesses. • Supports multiple transactions, including cash in, cash out, transfers from bank accounts to mobile wallets
(and vice versa), third party transfers, bill payments, merchant payments, and send money in bulk for salary disbursements, amongst others.
• Clearly designed KYC attributes, for CNIC, card number, gender etc. KYC Sets can be made to group KYC attributes together to determine the KYC attributes required for a specific account holder.
• Limits can also be set with ease, for example: Transaction Amount Limits, Account Movement Limit etc. • Individuals settlement GL’s are separate from business account GL’s.
Channel Management • TBC
Wallet Management System
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Open Merchant Management System Architecture
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Merchant Management Module
Terminal Management Module
Merchant Product Management
QR Code Management
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Acquirers
Aggregators
Merchants
APIs
Acquiring Gateway
API Gateway
Mobile App/Internet
POS/ MPOS
Schemes
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Open Merchant Management System – Key Features
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Merchant Management• Easy to use, flexible interface where users can add, edit, block, and purge merchants. • Option to define merchants at a single level, or at two distinct levels (a ‘parent’ merchant, with several ‘child’
merchants). • Single view of merchant’s MDR, taxes, and ledgers. • Customized QR code printing for each merchant. • Auto-generation of MID in a specific format. • Generation of extract for UPI merchant portal.
Merchant Portal • The MMS can easily be integrated with any existing merchant system via APIs. • The merchant portal allows merchants to track and monitor any transactions done via the MMS. • Push notifications are also received on completion of transactions. • QR codes can be printed on receipts/bills. • New terminal ID requests can be easily filled out via the portal.
MMSMerchant
Management System
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Open Merchant Management System – Key Features
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Efficient Report Generation• Reports are generated by aggregator and bank. • For aggregators, all authorized and settled transactions, exceptional cases, and unsettled transactions will be
summarized into one comprehensive report. • Acquiring banks will receive transaction reports of all merchants where the bank is the acquirer. • The MMS will also generate and upload a daily UPI settlement file, that can be directly emailed to banks or
downloaded via secure FTP access to banks.
Integrable• TBC
MMSMerchant
Management System
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Other Products
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Enterprise Digital Banking Platform
Instascan – Touchless Biometric Solution
Mobile POS
Products
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Enterprise Digital
Banking Platform
InstaScan – Touchless
Biometric SolutionMobile Point of Sale
Enterprise Omni-Channel Digital Banking Platform
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
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Enterprise Digital
Banking PlatformMobile Point of Sale
Omnichannel Experience:
Deliver great mobile
banking experiences across
any device with full-
featured mobility solutions.
Enterprise Grade Security:
We provide a completely
secure mobile banking
environment to mitigate risk
and encourage user
adoption
Value Added Servcies: We
provide value added
services such as location
based offers, QR code
based retail payments, m-
wallet tagging etc.
Integration And Extensibility:
Banks leverage on our
platform to connect their
existing systems to drive
multi-channel experiences.
User Experience: Consistent,
optimized workflow
experience providing
distinct user experiences by
channel, locale or
environment
Rapid Time To Market:
Accelerated
implementation and time-
to-value with Paysys’
prepackaged mobile
banking solution
DEVOPS Methodology: We
deliver innovative new
applications faster and at
less cost with just the right
features. Paysys combines
industry best practices on
design thinking, lean
startup, agile development,
DevOps and cloud to build
and deliver innovative new
applications
MobSF Framework to assess
Security: We use mobile
security automated pen-
testing framework, allowing
us to perform end-to-end
security testing of mobile
application
OWASP Security Standards:
Paysys’ solution meets the
OWASP Mobile Application
Security Verification
Standard (MASVS) delivery
feature rich mobile and
online banking solution with
increased security
standards designed to
complement your bank’s
existing security
infrastructure
Microsoft Azure Cloud
Native Ready: Our solution
provides all the benefits of
cloud computing, including
Rolling updates which
means zero downtime
when providing updates.
Enterprise Digital Banking Platform Benefits of Paysys’ Omni-Channel Solution
“We provide banks
and financial service
providers the option
to drive their mobile
first initiatives,
providing customers
the convenience to
access the entire
banking products
portfolio anywhere,
and at any time.”
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
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Enterprise Digital
Banking PlatformMobile Point of Sale
QUICK RESPONSE CODES
We have developed mobile
applications that scan, store and
share QR Codes and enable
contactless payments. Our solution
support both proprietary (for on-us
transactions) and payment
schemes as-well.
HOST CARD EMULATION
Encrypted and tokenized data is
safely stored and protected by
sophisticated layers of security, all
seamlessly integrated into
financial providers existing systems
and mobile wallet environment
for contactless payments
ROBUST ONBOARDING FEATURES
Paysys has developed a mobile
based fingerprint biometric
scanning and verification that
can be used for real-time
biometric verification via
NADRA and instant customer
onboarding
LOCATION BASED FEATURES
We have developed real-time
location-based features that
enable you to target users within an
established geographic area,
delivering content (including
directions, promotions, discount
offers) based on where they are or
on what locations they have
previously visited
UNIQUE MOBILE APP FEATURES
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
24
Enterprise Digital
Banking PlatformMobile Point of Sale
InstaScan – Touchless
Biometric Solution
Instascan – Touchless Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
25
Enterprise Digital
Banking PlatformMobile Point of Sale
NO HARDWARE
REQUIRED: Solution
extracts the biometric
data from the image of
a finger without
requiring any additional
hardware
INSTANT ENROLLMENT:
No matter what the use
case, be it opening
wallets, bank accounts
or proof of life for
pension disbursements,
Instascan can easily be
integrated with any
mobile application
through open APIs to
provide customers with
an end-to-end digital
experience
REAL TIME
VERIFICATION: Solution
extracts biometric data
and verifies the data
through NADRA in real-
time
LIVENESS DETECTION
FEATURE: As a part of
the anti-spoofing
mechanism, LDF can
detect a live fingerprint
through papillary
movement. This way we
can eliminate all fake
fingerprints verification
easily.
Key Characteristics: Use Cases:
Over the Counter Transactions
Opening Wallets/Accounts
Proof of Life, Name & Address Change
Data Analytics:
Back Office Dashboard
• Timeline
• Sessions
• Response Codes
• Apps
• Software Development
Kit
• Devices
NADRA Session Analytics
• Total Attempts
• Sessions
• Successful Sessions
• Average
Attempts/Sessions
• Average
Success/Sessions
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
26
Enterprise Digital
Banking PlatformMobile Point of Sale
01. 02. 03. 04.
Customer enters
his/her CNIC
Number
Customer then select the finger
registered with NADRA. In case of an
incorrect selection, it will allow you
to select a different finger on the
second attempt.
Customer is required to place the finger
in a way that the edges on the screen
align with the finger perfectly ensuring
biometrics are visible. The image will be
captured automatically and the
biometrics will be sent to NADRA.
The result from
NADRA will be
populated on
the screen
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
27
Enterprise Digital
Banking PlatformMobile Point of Sale
Mobile Point of Sale
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
28
Enterprise Digital
Banking PlatformMobile Point of Sale
Operational & business benefits:
Mobile POS is a robust solution to serve
as a merchant’s sole payment
acceptance device. Savings can go
up to 80% with Paysys’ integrated,
cost-effective solution, versus a legacy
POS solution.
Introducing a seismic decrease in the
cost, merchants can now accept
card payments, avoid the costs
associated with cash-based payment
mechanisms, improve customer
experience & increase business
efficiencies by leveraging an
automated system.
Other Key Benefits Include:
• Superior Customer Experience
• Sell Anywhere
• Helps engage on-the-go customers
• Perform Checkouts, Anywhere,
Anytime
• Saves Cash-in-Transit costs
• Benefiting from Mobility
Technological benefits:
Mobile point-of-sale (MPOS)
technology has taken the point of sale
from the back of the store to just
about as far as your imagination can
take you.
With mobile point-of-sale solutions you
can harness the technology of a
smart-phone, tablet and other mobile
devices to accept payments on the
spot!
Other key benefits include:
• Real Time Payment Information
• Digital Receipts and Payment
Acknowledgements
• Flexibility to incorporate new, non-
conventional transactions
• Can be integrated with any Retail
Industry
• Designed for Ease of Use
• Service-oriented approach
• Increased Security
• Device & Platform Independent
KEY CHARACTERISTICS: KEY BENEFITS:
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Products
29
Enterprise Digital
Banking PlatformMobile Point of Sale
Day Summary:You can use this option to view summary of particular days card sale etc.
MOBILE APPLICATION
Card Sale: You
can use this option to accept payments via cards.
History: You can
use this option to view details of the last 30 transactions.
Device Info: You can use this option to find out device KSN and charging percentage.
Void
Transaction: You can use this option to cancel a card sale transaction.
MERCHANT MONITORING PORTAL (Standard Functionality)
1. View Transaction: Records date &
time and shows status of transactions
2. Transaction Searching and
Digital Receipts: Search Option
3. Reporting & Digital Receipts: Issue digital receipts and generate reports
4. Void Transactions: Any approved
transactions which haven't yet settled can still be voided
5. Adding Monitoring Users: assign
different roles to different users at their end
6. MPOS Devices Management: Complete management of devices assigned to the merchant.
InstaScan – Touchless
Biometric Solution
©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
Contact Details
30©2020 Property of Paysys Labs (Private) Limited. All Rights Reserved.
For all general queries you can email us at:
For business related queries you can contact:
Mr. Shazem Raza (Head Business Development)
+92 307 2489886
or
Mr. Muhammad Ashar Niaz (Business Development Executive)
+92 332 2964437
You can also follow us at:
www.facebook.com/paysyslabs/
www.linkedin.com/company/paysys-labs-private-limited