Research By:Eshant Sharma
Online TravelTickets for
air, rail, bus etc.
Online RetailRetail products
sold online
Online DealsDeals purchased
online
Online PortalIncludes car, job,property portals
Online MarketplacePlatform where sellers &
buyers transact online
• Asia-Pacific emerged as the strongest business-to-consumer (B2C) e-commerceregion in the world with sales of around 567.3 billion USD, a growth of 45% over2012, ranking ahead of Europe (482.3 billion USD) and North America (452.4 billionUSD).
• The top three were followed by Latin America, and the Middle East and North Africa.• Globally, B2C e-commerce sales increased by 24% over 2012.• According to Ecommerce Europe, country-wise, the US, UK and China together
account for 57% of the world’s total B2C e-commerce sales, with China having totalsales of 328.4 billion USD.
• India had sales of only 10.7 billion USD, 3.3% of that of China in 2013 with fifthposition in Asia Pacific.
• India’s internet penetration with total e-households at 46 million against China’s 207million is one of the reasons behind India’s poor B2C sales growth.
64
1
27
9
24
3
10
9
10
7
84
CHINA US INDIA JAPAN BRAZIL RUSSIA
INTERNET USERS BY COUNTRY: IN MILLION (2014)
China US India Japan Brazil Russia
46%
87%
19%
86%
53%
59%
INTERNET PENETRATION AS PERCENTAGE OF POPULATION
An analysis of the demographic profile of internet users further testifies thateCommerce will rise rapidly in India in coming years. Around 75% of Indian internetusers are in the age group of 15 to 34 years. This category shops more than theremaining population.
9%
16%
38%
37%
0% 5% 10% 15% 20% 25% 30% 35% 40%
OTHERS
35-44 YEARS OLD
25-34 YEARS OLD
15-24 YEARS OLD
Demographic profile of India online users
99130
16521638
60
92
138
JUN-12 JUN-13 JUN-14 JUNE 2015 (ESTIMATED)
Geographical distribution of internet users in India (million)
Urban Rural
0.4 0.6 1 1.5 2.3 3.563.8
5.37
9.5
12.6
16.4
21.3
2009 2010 2011 2012 2013 2014 2015
INDIA’S ECOMMERCE AND ETAIL GROWTH
etail ecommerce
Etail grown at CAGR of 56 % from
2009-13
Etail market sizeUSD 6 Billion
Apparel, electronics constitute 80% to
distribution
• By 2020, eTail in India is expected to account for 3% of total retail.• Orders are expected to more than double from five million in 2013 to 12 million by 2016,
which will mean more opportunities for both consumers and eTail companies.
91.60%
8% 0.04%
83%
14%
3%
INDEPENDENT RETAIL BRICK & MORTAR RETAIL ETAIL
Share of eTail in Indian retail
2014 2020
4
5
12
2012
2013
2016 (ESTIMATED)
Orders per month (in million)
Company Amount (Million $) Key InvestorsFlipkart 1000 Morgan Stanley, GIC, Tiger Global
Flipkart 700 Tiger Global, Iconiq Capital
Snapdeal 637 PremjiInvest, SoftBank Corp
Flipkart 210 Iconiq Capital, DST Global
Olacabs 210 SoftBank Corp, Steadview
Snapdeal 134 Nexus Ventures, Bessemer, Saama
Snapdeal 100 Temasek, PremjiInvest
Housing.com 90 Nexus Ventures, Qualcomm Ventures
Quikr 90 Warburg Pincus, Norwest
Zomato 60 Warburg Pincus, Norwest, Tiger Global
Myntra 50 Accel India, PremjiInvest
Freecharge.in 33 Sequoia Capital India, Ru-Net Holdings
BigBasket 32.7 Zodius Capital, Lionrock Capital
Amazon.com 30 Catamaran Ventures
Internet Banking
Online Banking services started in New York in 1981 with 4 of the cities major banks
City Bank
Chase Manhattan
Chemical
Manufactures Hanover
These banks offered Home Banking services through Videotext System.
• Internet Banking allows you to conductbanking transactions online , instead offinding a bank and interacting with a teller.
• In a broad sense, it is the use electronicmeans directly to transfer money from oneaccount to another, rather than from chequeor cash
• A system of banking in which customers canview their account details, pay bills andtransfer money by means of the internet.
• Cost Effective
• Transaction Speed
• Efficiency
• Speed Banking
• Vast Coverage
• Security
• Learning Difficulties
• Technical Breakdown
• Increasing Number of fraudulent websites
• Fake emails from banks
54 5138 33
44 46
5350
2 27
14
1 2 4
OLD PRIVATE BANKS PSU NEW PRIVATE BANKS FOREIGN
CHANNEL USAGE BY BANK CATEGORYBranch ATM Internet Banking Call Centres
166
584
1150
2007 2010 2020 (F)
Internet Reach Over Mobile By 2020No. of mobile subscribers (Million)
18.50%
16%
8%
5.80% 5.50%
7%
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
14.00%
16.00%
18.00%
20.00%
Commercial Banks RRB Co-operative Banks
Growth in non-urban credit
Amount Outstanding No. of Accounts
13 13
1112 12 12
23 23
21 2120 20
BANK OF BARODA UNION BANK OF INDIA
PUNJAB NATIONAL BANK
BANK OF INDIA CANARA BANK STATE BANK OF INDIA
Productivity Of Public Banks
2007 2014
11511362
1605 16991975
2354
2786
3461
4326
5241
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Total Assets of Banks
Amazon is the world's largestonline retailer
Selling over forty categories ofgoods, from books to electronicsto groceries to jewellery to autoparts
Amazon was incorporated in1994 in the state of Washingtonby Jeff Bezos, went online in1995, and issued an IPO on May15, 1997.
The company is an ecommerceand Internet technologyplatform, a fulfilment andlogistics platform and even anInternet start-up incubator.
In 2011, netrevenue increased41% to $48.08billion.
Amazon web services face competition from established providers Dell, Microsoft and
Google.
Merchant services are in competition with a host of Internet Payment Service
Providers located across the world
•Accumulated technological expertise in retailing
•Customer management technology
•3rd party selling platform i.e. Amazon marketplace
Focus on publishing industry
Invest in cloud and other third party services
• Boston Consultant GroupIndian Banking 2020
• PricewaterhouseCoopers (pwc),eCommerce in India
• International Journal of Engineering Research and General ScienceVolume 2 Issue 2 Feb-Mar 2014
• Asia Pacific Journal of Marketing & Management ReviewVolume 2 December 2012
• Crisil ResearchFebruary 2014
Thank You