Frank Jablonski, Sr. Director, Product Marketing, CA Technologies
Kevin Tuffner, Sr. Storage Architect, Duff & Phelps
Implementation Strategy:
How Duff and Phelps Keeps
their Business Always On,
and Always Available
Abstract
Critical applications and data are the lifeblood of your business
operations and any kind of data loss or system downtime can have a
serious impact on your organization’s sales, service, productivity and
reputation. A recent study done by Coleman Parkes Research found
that companies in the finance sector can lose more than $224,000
USD in revenue per year due to unplanned downtime. Come learn
why Duff and Phelps, an international financial services firm, is
proactive about managing their business continuity and disaster
recovery strategy so that their organization does not suffer from the
avoidable cost of downtime.
Duff and Phelps will also share their expertise and experiences with
proven technologies and discuss why replication and high availability
software are critical to ensuring their business systems are always
protected, and always available.
Biographies
Frank Jablonski, Senior Director of Product Marketing for Data
Management at CA Technologies, has spent 12 years successfully
working to help customers solve their data protection problems with
technologies for Backup, Recovery, Replication, CDP, and High
Availability with companies like EMC, Genuity, FilesX, and CA. He
has twice received CA’s CMO Award for his work in bringing key data
protection technologies to market that solved critical customer data
protection and recovery requirements.
Kevin Tuffner, Sr. Storage Architect for Duff & Phelps. Duff &
Phelps is one of the world’s leading independent financial advisory
firms servicing clients needs in the areas of valuation, investment
banking, transaction advice, and dispute consulting. Kevin is
responsible for all server and storage platform architectures globally.
Kevin has over 10 years planning, designing, and implementing
server, storage, virtualization, and networking solutions across many
company verticals.
The True Impact of Downtime on Business
• North American businesses are collectively losing $26.5 billion in revenue each
year through IT downtime and data recovery. On average, individual companies
lose $159,331 per year.
• North American businesses collectively suffer from 1,661,321 hours of IT
downtime each year. That’s an average of 10 hours per company.
• Post IT downtime, (i.e. when IT systems are up and running), there’s an additional
delay of 7.5 hours per year at each firm during which time data is still being
recovered. That’s another 1,255,220 hours when business operations aren’t fully
operational.
• During these periods, when business critical systems are interrupted, companies
estimate that their ability to generate revenue is reduced by 29%.
• 48% of companies believe downtime negatively impacts their brand & reputation
• Over 34% of companies would be unable to meet compliance and regulatory
commitments due to downtime
Company Overview
Key Facts:
• NYSE-listed company since 2007
• Headquartered in New York City
• Offices in North America, Europe and Asia
• Primary services are valuation, investment banking, transaction advisory,
dispute, legal management consulting and tax
My Environment:
• Heterogeneous Environment.
• Multiple tiered data centers.
• 300 + Wintel Servers. Over 80% Virtualized.
• 500+ TB of SAN Storage
Challenges
•Enterprise Application Integration
Integration into applications without customer scripting.
•Replicate data remotely to multiple data centers
Need to replicate data offsite to remote data center’s. Data
centers are located over large distances.
•Recovery instantly during an outage
Be able to recover at any time period.
•Maintain and report regulation compliance.
Be able to show that regulated applications were being
protected and can be recovered.
•Remain Vendor Agnostic
Integration into existing heterogeneous environment.
Why CA ARCserve® Replication?
•Proven technology solution to partner with.
Mature solution out on marketplace.
•Vendor Independence.
Integrates into any environment.
•Support offerings.
Top tier support for incident help.
•Simplified deployment.
Solution works out of box, little manual intervention.
Implementation
•Deployed agents across both virtual and physical servers.
•Provisioned storage allocation across multiple SAN storage
tiers.
•Leveraged bandwidth efficiency of data transfers with WAFS
hardware integration and bandwidth throttling for real time
replication.
Benefits of CA ARCserve®
Replication
• Able to recover instantly
during an outage
– Application aware
consistent recover points.
– Replicate just block level
changes of application
data.
– Test application patches or
perform upgrades with
ease
– Able to take a 4hr SLA and
bring recovery down to the
minutes versus restoring
from tape or snapshots.
Benefits of CA ARCserve®
Replication
• Replicate data remotely
– Tier replication across
multiple data centers.
– Replicate over large
distances.
– LAN/WAN Optimization.
Benefits after Implementation
• Remained Vendor Agnostic
– Plugged seamlessly into
existing environment.
– Storage independence,
allowing us to protect our data
regardless of storage type.
• Reporting Compliance
– Took advantage of detailed
reporting out of box.
– Unified management and
monitoring.
– Application owners have
detailed audits of data protected.
The CA ARCserve Family of ProductsBackup, D2D, Replication and HA
ARCserve D2D speeds up local recovery
ARCserve High Availability is always ready to continue running remotely !
ARCserve Backup makes centralized protection manageable!
Best for: Cost effective, multi-tier data protection Providing best-of-breed, integrated solutions
The ARCserve Family of Products is the only solution to offer BMR to HA!!!
ARCserve Replication continuously stores recovery points remotely!
Questions
Visit us at Booth #403 in the Exhibit Hall
Learn more at
www.arcserve.com